Kyla did a wonderful job making our Philly cheese steak sandwiches. She is awesome! Thank you…read more From, Elizabeth "Red Bell Pepper" lady

My child got a coupon from a school function for a free regular sub. He REALLY wanted a meatball…read moresub, unfortunately, they do not offer these here. He picked a buffalo chicken sub instead. Unfortunately agin, we got to the register and the girl notified us that the free sub coupon wasn't for this location. (OMG!) She said that each one is individually owned and they couldn't honor the coupon. I didn't want to spend $11+ for a sub we expected to be free. Luckily she mentioned the app and I fortunately had enough points I could redeem for a free regular sub! So needless to say, the staff were friendly, wish the coupon could have been honored and personally I wouldn't have paid $11 for a regular sub but that's just me so I doubt we'll be back.

My friends and I stopped here for a quick lunch and were pleasantly surprised by the food at this…read moreunassuming spot. While waiting to order at the counter, you can browse a tempting selection of pastries and desserts in the bakery case. I usually grab a Pate Chaud, which is a Vietnamese pork filled puff pastry, as a quick snack. The food comes out fairly quickly, the staff are consistently friendly, and it is a great place for a fast and casual meal. My sister and I shared the N1 Pho Dac Biet and the B1 Banh Mi Dac Biet. As someone who grew up eating a lot of Vietnamese food, I have had plenty of great pho, and this bowl was solid. The broth was clean and flavorful, and the portions were generous, especially for the very reasonable price of $11.25. The banh mi was also decent, though it did not particularly stand out compared to others I have had. Overall, this is a reliable spot for quick, affordable Vietnamese food with friendly service. While it may not be the most memorable meal, it is definitely a place I would return to when I want something fast, satisfying, and easy.

Wasn't too busy Sunday late afternoon. Very spacious area if dining in. Ordered a pate & pork banh…read moremi. Service was quick. The banh mi is pricey here, but convenient to grab and go. My food was crispy, but wished the pork had more flavor. Overall still enjoyed the banh mi!

WOW!! We were staying nearby and looked up restaurants near and ran across The Gripper Kitchen. We…read moreare so glad we did. Food was FANTASTIC! Our group had the Yung Gripper; the wings that came with yams, collard greens, and Mac 'n cheese, on a bed of cornbread; the bowl with Mac 'n cheese, fried chicken, and added bacon; and Cole slaw. Everything was beyond great! This place is a hidden gem in a strip mall. Get over there and show them some love! You will NOT be disappointed.

Drove in from midtown on New Year's Day! Andd was able to get a nice parking spot right in the…read morefront, not that you'd have a hard time finding parking because it's located in a shopping center. The menu is extensive, so I'd definitely recommend looking at what you might want ahead of time. We ordered: The salmon sliders which you smelled it when it came to the table. I'm not mad at it, I know what I ordered. It was okay. The chef Tony's gripper wasn't bad, but I feel like the flavors of the burger clash. And that the breaded the chicken like crazy. The chicken wings were good, but a suggestion of keeping the ranch dressing refrigerated and not off to the side. Peach cobbler tacos, now these mfs we bussinnnn lol.. and let's keep in mind that I'm lactose intolerant lol but I had to try just a little to see!! And they were good. The service was regular, the music was R&B and rap and was upbeat and made you want to dance once or twice. (Side note) the store was extremely sticky from the front to the back. Overall if I did come back it wouldn't be in my own dime and I'll probably get wings.

Two visits in when I write this review and I have to shout out the customer service at this place…read more Both times that I came here, I was redeeming a TMobile offer. You all know the craziest that comes with freebies at restaurants--long lines, impatient customers and ticked off crew members that are bothered by a high traffic day, BUT this Firehouse was so cool under pressure both times I came on TMobile free sandwich day. On both occasions, they had a nice sized sign up by the register letting customers know that they could redeem their offer at their location. So appreciate that gesture because honestly that saves everyone time and avoids conflict! Behind the counter were only two people-one working the register and one making the sandwiches, but it was efficient. Even though I encountered a line both visits, I was in and out in 10 minutes tops. Once more, I was greeted sincerely and so nicely by the crew member running the register. I believe I had her as my cashier on both visits because she has a distinctive voice- very sweet and kind. When she asked me if I wanted to round up and donate my change to the foundation, I couldn't say no-she said it so nicely. I felt like they rolled the red carpet out for TMobile customers that day with big open arms. Store is clean and if you so desire, you can dine in and enjoy your meal. Plus, signage in front of the counter announced that Kids 12 and under eat free on Sundays. Such a wonderful gesture-especially for families! I will definetly come by and be a fully paying customer one day soon to this Firehouse who really values their customers!

The workers here are so rude. Waited in the store for a mobile order (that wasn't ready when I…read morewalked in) about 20 minutes because no one called my order and then there was attitude given because they didn't call my order. Mind you they asked who I was picking up for when I walked in, but just walked my bag to the rack without saying anything.

We tried the roast beef and cheddar sub ($17) and spicy Italian #7 ($15), both in the giant size to…read moreshare. They were good but didn't wow me. I thought they were both a little dry and needed more sauce even though I'd already added extra while ordering. The roast beef in particular needed more of the horseradish sauce as it was a bit dry, and there weren't enough of the fried onions. The spicy Italian was a little better, with a bit more dressing on the lettuce on the edges of the sandwich. The bread was simple, nothing fancy, but good toasted. They put a decent amount of meat on the subs. The veggies tasted fresh. The sandwiches came out in a reasonable time. There were a few people who came in for pick up as well, as you can order online if you're really in a hurry. They're in a small plaza, and parking was easy. The employees were friendly. It's a very casual place. There's a good amount of tables inside to enjoy your sandwiches if you want, and it was mostly empty with a quiet ambiance aside from people getting take out when I was there.

I visit this place regularly but the service has gone down. Today, I walked in at 10:50am and one…read morestaff member didn't acknowledge me and was making sandwiches. He ignored me. Finally another worker walked in and said we're not open. I said why didn't the other person say something and he just shook his head. Edgar who was working shrugged his shoulders. I went inside and placed my order. I asked for easy mayo and mustard, especially since they tend to be heavy handed. I saw one worker putting too much mayo in my sandwich and I told him thats a little too much and asked if he could take some off. He did, but he seemed bothered. When I got my sandwich, there was no mustard, so I told them and presented my sandwich back to them. I was frustrated because this seems intentional or at least careless. Edgar says it was his fault, then proceeds to tell me that they are really busy, as if I wasn't also being served, as if I was asking for something extra. He argues back and forth with me, apologizing while making excuses, the whole time being rude. I had to beg him to fix the sandwich, he asked me if I want a mustard packet, I said can you just put the mustard on the sandwich? He finally does it and gives my sandwich back to me in a hap hazard way, crumpling the paper instead of wrapping it back nicely. I asked if he could wrap my sandwich like normal, he acted like I was asking for the world. He finally did it and asked if I wanted a bag, I said yes, then he slung the sandwich at me rudely. I did not accept it...and I told him not to give it to me like that. I told him you dont throw things at me I don't throw things at you. He did this in front of others and there were several people. This was extremely rude and unprofessional. The staff member's name was Edgar. I d been going there for years. I will never be back!

I love Schlotzskys, and I was so excited to see one close since they aren't around where I live…read more Unfortunately this store was a total let down. Not a single thing was right in the order. We ordered two meals (admittedly it was on door dash)- but both sandwiches were soggy and cold. Both were missing the pickle spears. Probably the fault of delivery time on the sogginess, But disappointing all the same. The salads were both wrong. Missing ingredients and the wrong dressing on one, the entirely wrong salad for the other. And both drinks were entirely missing. I did receive a partial refund for the missing items, but still felt what I received was not worth what I paid for even after that. It was just a subpar experience and terrible quality and quality control.

On the rare occasions I go to Schlotzsky's, it's usually their good ol' original sandwich that…read moredraws me in. These days I'm all about the deals and saving money. Wednesdays are Buy One Get One free (BOGO) pizza day. A good deal especially if you eat on it over a few days or freeze some for later. Each pizza comes with 6 slices. I was pleasantly surprised to find that Schlotzsky's pizza is really good. The dough, the fresh toppings, the cheesiness. All on point. I've had the pizza twice. Ordered via mobile app and picked up in the drive thru. Both times the food was fresh out of the oven and the customer service swift, courteous and professional. Shout out to the hardworking young man in the drive thru line! During my last visit he seemed to be there alone. If so kudos to him for also making me some delicious pizzas, that I'm still eating on days later and that still tastes just as good.

I usually order from here once every couple of weeks. I always order for pickup through the app…read morewhich is really convenient. The app shows you previous orders which makes it easy to select quickly what you ordered before, if that's what you want. I can also use Apple Pay through the app. Once ordered, I typically am given a pickup time which is about 20 minutes. When I pick it up at the counter inside, it's always ready and there's no wait. A great user experience. I always order the Smokey Jack Panini (pic attached). It comes with nitrate free smoked turkey (the main reason I get it), bacon, pepper Jack cheese, Roma tomatoes, and guacamole on sour dough bread. It also comes with thousand island dressing but I leave that off. The app allows you to easily delete or add items to your sandwich. The sandwich is served warm, as it is put on a panini press. I generally really like this sandwich. Ordering through the app is a quick and easy way to order something relatively healthy and decent tasting, especially when you're on the move. My constructive feedback for this restaurant is the need for quality consistency. Sometimes the sandwich is better than other times, but is overall generally good.

We have been to this Jason's Deli at least a dozen times now but unfortunately, the last few times…read morehave been disappointing. First off, we feel like this location needs a bit of a deep cleaning and/or renovation. My husband and I were joking about the "sketchiness of the cleanliness" as we were pulling it. Joking they "toe the line" of "should we eat here or not?" Secondly, I ALWAYS get the salad bar. Always. The items haven't been fresh here. The biggest culprit has been the artichokes. I usually put a big ol' mound on my salad. The last 2x they have been FIZZY... which lends me to believe they are topping off old items with fresh items and it's never getting changed out/is old/fermenting. This particular visit, in addition to the fizzy artichokes, the sliced red bell pepper tasted off and the romaine lettuce was brown. (Sigh). I hope my salad stays down. My husband enjoyed his New York Yankee and luckily, this visit they correctly subbed his chips for "steamed veggies" like he asked. Last visit he asked for "steamed broccoli" and unknowingly the guy rang him up for a cup of broccoli cheese soup for an additional $5... we never went back up to get our money back and my husband didn't eat the soup. The kids always enjoy their meals: usually cheese pizza or pasta with meatballs and marinara. Then they gobble up ungodly amounts of the free ice cream. Today's visit, for whatever reason, the ice cream was extra "soupy" and so runny it couldn't even be put on a cone. The highlight was the girl at the register was friendly. It's getting to be hard to want to come back to this location. Might have to only treat ourselves to Jason's when we're out in Webster.

Can I get a Hando?!…read more This place was as excellent as I expected it to be given it coincidentally shares a name (although spelled differently) with awesome Yelp CM, Mr. Jando S! I went through the drive thru since I had my dog with me. They do have plenty of parking tho. The drive thru was very convenient. The artwork along the drive thru menu is nice. It adds a great personalized and distinguishable touch to their establishment. The menu has tons of yummy unique sounding concoctions. Since I'm back to lowering my A1C like I'm on a GLP1 commercial, after totally wildin' and eating whatever the heck I wanted over the holidays, I just stuck with my usual Americano with a heavy cream splash and SF Vanilla. It was tasty and didnt taste at all watered down which is always my fear with ordering an Americano at a place new to me. The service was cool. I've got this place starred as a reliable Americano spot and look forward to supporting this exceptional black-owned business again!

Cute cafe. Good drinks. Friendly and helpful staff. I'd love to try their Mocha bomb next time I…read morevisit!