MeH!!! The good is ok nothing exotic or interesting... their pastries are BOMB!!!! and their hibiscus and mango tea are amaZING! I usually mix them and I love their cookies or cakes or rolls better than their flattbreads, sandwiches or salads. The service can be Great or Awful depending on who's working I go once a wk on my lunch or on my break to grab some cookies and tea. Sometimes, I get better service than at a seat down restaurant and others they make you feel like your invisible, so it all depends that's why I put 3 stars. But if you go try their TEA! read more

Panera Bread - I can never get a pic of a full cup is soooooo good I always drink it fast! - Salad Near Me - Phoenix, Arizona

Although Panera is always good, tonight was a bit of a challenge. Went with my sister and our parents around 6:30pm. No flatbread, no squash soup. In trying to combine our orders into pick two batches to save us some money, the employee failed to cancel a flatbread. When I brought the receipt back up to their attention, they immediately gave me the cash back and gave me a free pastry for their mistake. Food was good. read more

The quality at this Panera has really gone down. I feel it has so much that I won't be back. I ordered a turkey avocado blt with chips and the chocolate chip oatmeal chippers. The chippers were hard as rocks. The chips were good. I didn't realize they switched my sandwich for someone else's until I got home, a chicken salad sandwich. It smelled bad so I took it back and they replaced it for me for the correct one. The turkey avocado blt was not very appealing either, nor was it worth the additional 10 miles I had to drive to get it. At least the chips were good. Save your time and money and go to the Jason's Deli across the street from here. read more

Got home with my online pick:up order at Panera metro center. I love this place and so do my kids. We spent $45 there tonight and I got the my favorite go-to... Thai salad with chicken. Unfortunately they left out the peanut sauce which is an essential ingredient that really makes this dish.. so it just wasn't the same and very dry. I was also surprised as it was my first time ever walking into a Panera and they did not have chocolate chip cookies. What is worse, While we were waiting on the pick up bench outside kitchen pickup window, there were three or four female employees all gossiping and talking loud. When They saw us there they finally realized our order and started making it. We waited about 15 minutes although we had called it in 45 minutes prior. I love this place ...maybe it was just a bad night. read more

We are big fans of Panera but this location needs help. The Panera at metro is closest to our house but we are often greeted with unavailable items and incompetent staff. The restaurant can be empty but yet the tables are all dirty and the bathrooms just as bad. Sometimes having good food just doesn't cut it. read more

They ALWAYS mess up my order at this location. I have been here about 4 or 5 times and each time they manage to mess up my order. I ask and pay extra to have my eggs scrambled and they never scramble them. But they have no problem charging me for it. Same thing when I order on the app and pay for 2 cookies but they give me one muffie instead. And now this time I finally got my egg scrambled but they ripped me off and only gave me like half the amount of steak they usually do. I'm VERY loyal to Panera, but this location is starting to make me think twice... read more

Panera Bread - Salad Near Me - Phoenix, Arizona

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Meh. Cobb salad was a joke - small handful of lettuce, a couple tiny bits of bacon, and a thin slice of egg. I asked for bleu cheese dressing. I got Caesar dressing. We asked for no sauce on sandwich. It was drowning in sauce. Super thick bread, thin ingredients. We got food to go and didn't discover this til we got home. Of course. I was disappointed that they don't have any salads without meat. Helpful cashier told me I could get salad without chicken but since price is the same, I should just get it. Very few sandwich choices - there are several turkey sandwiches that seem identical to each other plus or minus one ingredient. Food was ok, but nothing special. We were not impressed and won't be back. read more

So far this location moves pretty slow. There needs to be more consistency in flow and maybe next time buying a dozen cookies won't take 30 minutes. It just seems that everyone is all over the place. I look forward to a better experience. read more

I mean, it's Panera can you even go wrong here? This location tends to get busy during lunch because it's near so many companies but they still have pretty quick service. I love this location because they have a drive thru which is great for when I'm on a quick lunch break. read more

Healthy food and tons of options. Absolutely love this place I am vegan and they manage to make the sesame chicken salad without chicken and the Mediterranean veggie sandwich without any dairy. My father had the French onion soup and the steak and cheese sandwich he said it was very good. My mother had the quinoa salad and said it was fabulous! I'm so happy that Panera I took over paradise. You can even order from the tables on your cell phone or from tablets on the front no human contact needed. Once you're finished ordering you bring your buzzer back to the table place it on the allotted space and the waiter come straight to you read more

I, for the life of me, cannot understand my friends from the East Coast praising this place!! The prices are HIGH for very little food. If I order a turkey sandwich, I'd like more than a single slice of turkey. I'd also like my order correct...as in, if I order the sandwich without tomato, I'd like it without the tomato. And when I bring it to your attention, I'd prefer you not take my sandwich in the back, half ass scrape off the tomato and hand it to me. And would it kill y'all to actually clean the dining room every once and awhile?! read more

The Diet Coke is very good to go at Panera Bred. I came in today and orders a breakfast sandwich. When the young man brought it to my table he sat it down and walked away fast. He did not being a dork and a knife. I know this is a sandwich and I should be able to eat it with my hands but I want a fork and knife. I followed him to the serving area and got my own. The food is not good. The. Older was old. I asked the cashier if I could trade my coffee in for a to go cup of Diet Coke. She had to check with a supervisor. I just paid for a Diet Coke and left. Last time I'll by food at Panera. Love the Diet Cokes to go. read more

Ordered broccoli bread bowl even though it was delish for $6 i expected more soup, its litterly 8oz of soup ,not ok

So tasty, everyone is so polite & professional ! Good clean environment that is a smile for the rest of the day . Thee browines are so delectable! I can eat these cookies here everyday. read more

My default for lunch, I love Panera. Salads, flatbreads, sandwiches, and pastries are all great. Usually go with the BBQ chicken salad (extra chicken + avacodo), or the fuji apple salad (again, extra chicken), or the ancient grain and arugula salad. For flatbreads, I recommend the BBQ chicken or Roasted Turkey Cranberry. On the sandwich side, I love the Turkey Apple and Cheddar, or the Bacon Turkey Bravo. The online takeout ordering via web or app is amazing....just walk in 10 minutes after ordering and pickup the bag with my name on it. Very, very rarely is there a mistake in my order. I just wish they had a bit larger variety of salads. Also, for some reason this specific location never has the napa almond chicken salad sandwich. read more

Last time the salad was plentiful and yummy. This time it was half the size, Wiley looking, and missing half the ingredients. Then when it was remade it was still missing ingredients and the extra eggs that I paid for. Terrible experience read more

This is the only place we will buy bagels. We LOVE their bagels. Today we were there around 9:30am. Had coffee and a bagel, yum! And we decided to to take some little chippers home for coffee later. I put them in a plastic bag when we got home. Having coffee, and took one bite of a DRY HARD little chipper. REALLY? I don't understand WHY Panera displays their bread/baked good in OPEN AIR. Do you know what happens when you store baked goods in open air? THEY DRY OUT! Really Panera, figure it out! read more

My lady and I had always really enjoyed Paradise bakery before they started the switch over to Panera. The food was always good and you get a free cookie! Since they switched, we have been going to this Panera and to be frank it's terrible. When it first opened I swear it was not that bad, albeit expensive, the food and service kept us coming back. However the past four or five times we have gone the food was awful. The sandwiches are way smaller than they used to be and commonly have very little ingredients on them. For how expensive their food is I would hope for more. I got a grilled cheese and the bread was rock hard and the cheese looked and tasted like it had been melted on it months ago. In addition, this is one of few places I have to double check my bag when I order to-go because they never get my order correct! Not just a roll or something minor but entire sandwiches before. Stop offering me free cookies when I have to come back and just get my order correct! I'm sorry but three strikes and you're out with me. I will go the extra few miles to go back to Paradise. I wish Panera had never taken them over. If you are in the area and want a soup and sandwich go to Pot Belly. Way better food, without all the grief. read more

Bathroom never has soap or paper towels. And I would know because it is near my work and I'm there probably once a week. The tables are rarely wiped down too. I come for the wifi and food, but may be finding another spot soon. read more

I like this Panera Bread location because they remember me. One time I forgot my wallet, and guess what... that was okay with them. I still got my order. I was going to go home and get my wallet, but they were just okay with not charging me. That is insane! This is a big chain with a small time community vibe. I don't think Mc Donald's would have done that. Love you guys. Maria is the best! read more

The food is very good because it is made fresh! The restaurant is very clean and calm. There is a warm and welcoming environment. i would recommend this to my friends for a quick and good lunh bite. read more

Tonight is the second time I've been to Panera. Staff remains unfamiliar with the products. I was in the drive-thru and this occurred: Me: Do you have a loaf of Asiago cheese bread? Them: Do you mean a bagel? Me: Nope. A loaf of bread. Them: Do you mean a demi? Me: What's that? Them: The same thing. Me: The same thing? Them: Yes. Me: The same thing as what I just asked for? Them: No, we're sold out. Me: Sold out of what? Them: The asiago. Me: But you just said... uhhh, I'll drive around. Me at the window: Were you joking? Them: About what? I ended up asking for the manager. Joe came to the window but he just wasn't inclined to listen rather, he cut me off to praise his great employee. So here ya go, Joe, she may be a lovely young woman but she needs and deserves more training. I love the concept of the place, and was looking forward to having a local spot but it's difficult to buy something when the process seems like a bad comedy routine. read more

AWESOME CATERING AND STAFF :) Thank you Kelly in catering for saving me today and catering my office lunch with only an hour notice! So awesome, I will be sure to use you (with more advance notice) next time. Ps. Everyone loved the food too! read more

You guys clearly need new management. I am under the weather, and asked my wife to get me soup from Panera BREAD. Guess what folks Panera BREAD ran out of BREAD yet again. Panera BREAD tells my wife we make just enough for the day.. clearly this is not the case or clearly you have major waste issue that needs to be addressed and/or you have employees stealing from you. This is not a fluke one time deal you were so busy you ran out of most of your BREAD. I don't understand how you can run out of just about every BREAD you carry. Baggett's, French BREAD, BREAD Rolls, BREAD Bowls, Sourdough BREAD, Ciabatta, the list goes on as I'm just naming BREAD that can be used for soup. You were out of every BREAD you carry other than a Kaiser Roll, and Grain BREAD. This has happened on multiple occasions always, and only ever at this location. Get your team right, and start with management. I will NEVER be back to waste my time at this location. Panera BREAD running out of BREAD.. really guys really. This is going to be on the wall of shame stores at your corporate office by the water cooler. read more

I love the food at Panera and I have never had any trouble with the service - but this place really needs to do a better job at washing dishes. YUCK. Why are my forks always gritty and greasy when I come here? :( read more

This place is great. The food waa delicious and filling. It is a lot healthier than a burger or something like that. The girls working were really nice too. We did get a tiny bit confused bc they give you a number and the tables have numbers. Apparently its not assigned seating lol. Got a delicious half sandwich half salad and it came with French bread. Got a really good pastry at the end for only $0.99. read more

The sweet bread was really good, we head never eaten here so we decided to order a sandwich... It wasn't that good, the bread was really hard and couldn't eat it. read more

Do not like this place since changed to Panera from Paradise Bakery.. don't mind spending for a good salad but they are stingy with the lettuce.. come on, how much can lettuce be??? read more

I love Panera bread! Placed my order in the kiosk and was handed my food as I finished making my coffee! Coffee is a little on the weak side. By broccoli cheddar soup keeps me coming back! Server was attentive and very nice, will be back. read more

Went there for breakfast and waited at the counter for service and finally someone reluctantly appeared to take my order. She took my order but had the disposition of either someone she knew just died or just got yelled at by her boss. Hope she has a better day today. read more

Absolute worst customer service ever at this location! Employees could care less about you or getting your order correct. I've tried several times to eat here but every time my food has been slapped together like it came out of a school cafeteria and every time I ask for no onion I get them anyway. I order a grilled ham and cheese with just ham and cheese, I get tomato with onion some nasty burnt cheese and something that kinda resembles ham but I can't be sure. This is a brand new location and it's very disappointing that it's so bad!!! read more

I highly recommend the kale salad and chicken soup . No weight gain promise lol lol nice ambience I Love Their Mango tea read more

I love Panera's salads. I like that I can order at the kiosk and even customize my order. Very pleased with being able to eat and work here. It has a great atmosphere with plenty of space. Friendly staff. read more

I love panera. I am so used to getting their half and half. My go to was the bacon turkey bravo and a cup of broccoli cheddar. Lately, I've been wanting something on the light side. I chose the Mediterranean chicken and quinoa salad and an avocado turkey blt. I think the total calories for those two items is 500, which is amazing and so filling! I usually get it with an apple, but sometimes you have to ask because they'll forget to sometimes. So I took off one star because I feel that though the order is the same, my experience is not consistent. Sometimes the salad is bigger sometimes the sandwich smaller, sometimes they'll give me bread and sometimes they'll ask if I want an apple. Also, today, I was given a sticky fork that looks like it wasn't washed thoroughly. Last week when I went, there was only one table to sit at because the rest of the tables were dirty and not wiped down. So it's those things that prevent me from giving the five star. read more

At the drive through window the cashier took my cash & walked to where my food was being prepared. She covered her mouth with her hand & put my sandwich in the wrapper. Didn't sanitize, wash, or wear gloves. I felt embarrassed but I asked for the manager. When the manager, Kim, arrived I explained the situation to her and handed back the bag letting her know I wasn't going to eat that. Kim went back to start prepping my sandwich. I was watching to make sure my food wasn't mishandled again. She came back and I apologized for complaining & said I'm not sure that an employee that just handled cash should handle food without washing. The manager's reply was that the employee didn't cough. She then asked me to pull forward because there were people behind me so I did & waited a few minutes, but there was actually no one behind me. I went inside to get my money because that seemed suspicious, as if she didn't want me watching them prep my food. When I went inside a man was telling Kim that the self-serve coffee was cold. Her reply was "we just made it" and he told her she should try it and she said "no, I don't need to do that. He said "I'm just let you know but you seem to like to argue". I agree. I told her I wanted my money back because she asked me to pull forward because there were people behind me in the drive through but there were not any. I told her I would take it up with corporate & I did. This isn't the first bad experience I've had at that particular location but I put up with them. However, this is a health concern for me. read more

Panera Bread - How my concern was "handled" - Salad Near Me - Phoenix, Arizona

Did not get the service we would hope for in an establishment like this. We forgot to order one of our sandwiches at the call box and they made us drive around the drive through again when there was no one in line. We asked if this was the only way to input a new order/add to our existing order and they laughed and said yeah. Needless to say we think the system and this restaurant needs a customer service upgrade, considering they already are rated at 2 1/2 stars we don't see that happening. Don't waste your time and money at this Panera, choose a different location. I don't like giving bad reviews but I think this situation could have been handle waaaay better. I work in retail and have bad days but I never treat a customer like this. The least I could ask for was a better explanation on why we had to drive around again but they wouldn't even give us that. I hope other customers don't get treated like this frequently. I will not be eating at this Panera again. read more

Worst coffee I've ever tasted! Bring back paradise bakery! I'm absolutely so distraught that Paradise bakery is gone panera bread is nothing like their yummy cookies salads ice coffee!!! read more

This place is pretty fast for delicious healthy food. They have a huge variety and a kids menu. The chicken hummus plate is somewhat deceiving. It's a salad with s tiny bit of hummus dressing. Other than the the service was good and quick but pretty pricey. $30 for 3 people to eat 1 item and drinks/cookies/chips not included. read more

I went to this location for the first time and was glad to see they had drive through. I ordered the summer corn chowder and salad but when I got home very disappointed that they had given me Clam chowder. A waste of $4 since I don't like clam chowder. It would be great if they would confirm the order either as I'm ordering it or at the window. Instead, she told me the total, asked if I needed a receipt, and handed me my food. The food is okay but indeed small portions. One of the few places that offers easy to order, lite and somewhat healthy foods. read more

The food is what you'd expect, decent, however it's almost impossible to get a correct order from here. The drive thru takes forever, for reasons I can't figure out. They've given the wrong dressing for the wrong salad, wrong ingredients in the salad (adding almonds and chicken when they weren't supposed to be there when a vegetarian ordered the salad), forgetting the chicken when I order it on something that should have it and etc. It would just be nice to go there and actually get what we order. read more