We stopped at 7:30 to place a to-go order. The cashier appeared to be new, and we threw some customizations at her. It took a while to get the order in, but she couldn't have been nicer. I'm glad no one else was waiting in line. The food was fairly good. My husband tried one of their new "stuffers" with the apple chicken salad. It was good. I substituted a bagel with my sandwich and I should have asked for it to be toasted, so it was pretty chewy. My sister got a grilled cheese with the tomato basil bread and it wasn't grilled - it was barely toasted so that was a little disappointing. I guess we can't assume when placing orders. The Mexican corn soup was flavorful but too thick to be called a soup - add some broth! The tomato soup was perfection. And my son loved the passionfruit tea. Oh - and there was an extra sandwich - she gave me two chicken salad sandwiches. I will have to find my receipt to see if I got charged for two. Oh well. It can be lunch tomorrow. read more

The First Lady my family and I had lunch with was amazing. The had blue eyes and curly hair. Left around 1:45 4/30/26. At about 2:02pm 4/30/26, As I was leaving, I said thanks so much and waved to the cashier. She was silent and GLARED AT ME. Legitimately stared at me and put on a dirty look. I'm very nice as a person this was completely unexpected after an amazing meal with family. Really sad to see that last girl got hired. Would've been an amazing experience if it hadn't been for her. She's definitely a big problem here and I feel bad for anyone that has to work with her. read more

Panera Bread - PLUR stands for peace love unity and respect by the way. - Salad Near Me - Phoenix, Arizona

Expensive. Half a sandwich and a small cup of macaroni is $13. Also they just threw the bread in without any packaging which is gross. I can guarantee not everything they put in the bag gets handled with gloves so it's touching everything. read more

Panera Bread - Salad Near Me - Phoenix, Arizona

Food was good but was most excited about the Dubai cookie all for it to be way smaller than the palm of my hand and it be filled with nothing... not worth being a little under $4 smh read more

Panera Bread - "NEW Dubai Style Chocolate Pistachio Cookie" - Salad Near Me - Phoenix, Arizona

Yesterday 9/24 my girlfriend went to Panera and ordered the Broccoli Cheddar Soup and a Bread Bowl and was eating it when she noticed a bug in her soup after she filed a complaint they offered to refund her money AFTER 30 DAYS she's too nice to leave a review so im doing this for her read more

Panera Bread - The bug in the soup - Salad Near Me - Phoenix, Arizona

The Asian lady that works there always has an attitude. They screw up your order because they don't bother to confirm it, and then she throws a hissy fit like it's your fault. read more

First time going to this location. I've become rather fond of this place. I'm here practically everyday back home. Walking in I felt right at home as the place was designed much like the ones back home. Very friendly, and very inviting. Of course you know I had to have my Mango Super Charged Lemonade to get me going. The staff was pretty stellar. I have to say I'm really glad I came! I'll definitely be back my next visit to town! read more

Panera Bread - Getting my sip on - Salad Near Me - Phoenix, Arizona

When I tell you this General Manager Kim is the most rude individual I have ever interacted with, I'm not over exaggerating. I made the mistake of ordering a salad and referred to it as a sandwich when ordering my meal through the drive thru. Kim was taking my order and repeated "You wanted a salad with your soup?" I replied with "No mam a sandwich." Mind you the chicken sandwich I ordered was only prepared as a salad unbeknownst to me, my mistake. I take my food and drive off and by the time I get home I realized I received a salad instead of the sandwich. No worries, I drove back 15 minutes up the road and politely ask if I can have the sandwich instead. Kim declines saying it's against policy to receive the food back, which I understand. Then I politely ask for a refund, Kim declines that as well. I ask what are my options because I'm dissatisfied and I almost spent $18 on a salad I didn't want, soup and cookie. She replies "you'll have to buy sandwich." I'm not gonna spend over $24 on a sandwich, soup and cookie. Kim proceeds to have a shouting match with me stating I'm yelling at her and cutting her off. It was the most bizarre interaction I have had with an individual and I work in behavioral health so that's saying something. She goes on to tell me to leave her store and don't come back. She was outright rude and degrading when I was just tryna enjoy a meal at her establishment. Is this how we speak to customers ? She needs to be fired yesterday ! read more

Finally figured out why there prices don't match the menu after questioned total. They don't list them correctly! They have an item listed as $7.49 under "pick 2" and if you ask they say you can add the salad or soup. It used to be for that price. Now what they do is add that price to the soup price! Then if you say you want the half sandwich only which is what they say is under the pick 2 price. No they add another $159 and say the half prices are not posted. This is borderline fraud in my opinion On top of that the manager Kim tried to say you can't post pictures of our store online! We may also send it to the State Attorney generals office read more

Panera Bread - Deceiving menu pricing and No Disclaimers about their deception. - Salad Near Me - Phoenix, Arizona

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telling you about this visit my sandwich was old the I thought it would be bread was old I tell Courtney if she can't help me and she say I have to buy something also y if wanna very bad experience read more

Panera Bread - Not good - Salad Near Me - Phoenix, Arizona

Perhaps visit a different location for a better vibe .... #GoodVibesAll2024 I came here this evening (1/14 if the Manager would like to know the specific staff) and the staff were extremely passive aggressive & I feel deliberately mistook my order & of course included "1 Spoon" on my receipt but didn't give me one lol. Oh & then the baguette was given to me how it's seen in the photo. Hopefully they didn't sabotage the rest of my meal in any way... I feel, maybe these were teenagers or just a younger staff so the immaturity is completely understandable and forgivable. Note: There's many conversations about good energy right now, and the fast food industry - be aware of the people who prepare food for you and the Energy They have... Good Vibes Only All 2024! I am thankful for calling this out as it's very subtle, yet obvious - & this teaching moment, so that future customers can have a better experience. I absolutely, did not expect this vibe from a Panera....... ** The second photo is from the end of the meal. Now I'll say further, how can a staff be this upset with someone they do not know at all, who came as a customer to an establishment and made an order. I'm just ...flabbergasted- how with even such a brief interaction of making an order, then people can choose to act this spitefully. Again to the public, you must be able to trust who is preparing your food. Be aware of passive aggressive, immature, spiteful - miserable ... people (of all ages) who may work at these establishments and have this awareness for places you choose to nourish yourself with.... You deserve the best. Love & Light :) read more

Panera Bread - Salad Near Me - Phoenix, Arizona

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Take pride in your establishment - I am a BIG Panera fan - LOVE the tomato soup . Otherwise, very disappointed at the dirty tables and dirty napkins on the floor with No one in sight cleaning anything. Checked out multiple tables and I finally had to ask for a wet wipe to clean my own table and picked up napkins on the floor next to it. Come on Panera, do better, be better. read more

I visited Panera Bread at 3rd Street and Bell today. I ordered the squash soup as it is usually a favorite. I expected savory, but instead it was so sweet, it could have been pudding. Also it was not hot. I was very disappointed, and would not order it again. read more

SKIP THIS LOCATION!! Orders are frequently wrong and staff can't be bothered to read modifications. Food is ok at best. Then they act like YOU'RE rude and wrong. Manager Kim (Asian one) is beyond rude, her poor staff. I'm so serious, go to any other location. read more

i ordered a mac and cheese bowl. i was charged and rung up for a small (my fault for not paying attention and correcting the employee when they read the order back to me). they happily fixed it and refunded me, charged me for the bowl and handed it to me. i ordered it togo, and when i got home i found that it was a small portion in a big cup. like it was not worth paying the extra 5$ at all for essentially the same size but whatever. i was getting my food from the counter and a man working for doordash came up to me, shoved his phone in my face, and obnoxiously said "DOORDASH???". i looked at him and said "do i look like i work here?" because i do not. at all. not even a little bit. and the employees stared at me like i was rude? anyways the food is yummy read more

Service is awful. Food not cooked all the way,coffee is as cold,had no stirrers.The portions are small,the sandwich bread was hard. Awful experience. read more

U pick 2. Made on time. Really good food. Will use again. Really nice customer service. Love the bacon chicken ciabatta. Broccoli soup as well. Have ordered here multiple times. read more

Generally the food is good at panera. But this is the only location that charges to add cinnamon to the coffee, their internet sucks, and the milk today was expired. I saw chunks in my coffee and it kinda stunk. read more

This location has become one of our main locations we like to enjoy our usual, the soup is always hot and the sandwiches always have fresh green and nothing welted or discolored. The drink station can be wiped down a little but other than that my table and seats were clean:)! They always have friendly service and an employee came to ask us how we were doing and ask if we'd like them to take our dishes since our plates were cleared. Can definitely say we have always felt welcomed and I get fast service always! Thanks again! read more

Be wary of the Pick 2 deals... Some of the combinations are more expensive than if you bought them separately. I tried out the teriyaki chicken bowl and a bowl of brocoli cheddar soup. The soup bowl was quite small and the teriyaki chicken bowl was of average quality. The whole affair cost $18.87 so pretty pricey for a chain. read more

Panera Bread - Salad Near Me - Phoenix, Arizona

Imagine going here for your first time to get two bagels. No one is at the counter so you look around n see a kiosk. You look confused if someone just would have asked you but you think whatever I'll just order here... thennnn you order 2 bagels with cream cheese n some drinks. $21.12.... Jesus right.. now when you get said food; it's two bagels and two cream cheese samples in a bag. Not even sliced. What the heck cost 21$ when you didn't even cut it. So I explain I had never been there but I wanted a refund since they wanted to charge extra (1.30) for a sample of cream cheese lmao. Disgusting; alongside the "managers" lack of customer service skills. The whole experience was a joke and I ended up going accross the street and got two sandwiches and two drinks for 15$. So anyways; next time you wanna go to this Panera; just don't. Save yourself and go to the deli place for much better service; quality; and best of all; common decency. Literally wish I would have checked the reviews before showing up... smh; hopefully this helps someone else. read more

Food was great service was good also soup was excellent. Drive-through was great very fast. Very good food.

My husband and I stopped in this evening. We were impressed with how clean the store is. jay made our subs. She was super friendly and attentive. Kay cashed us out. She was also very friendly. The subs were delicious. Because of our experience, we will visit this location more often read more

This is was my first experience at Panera and let's just say it will be my last. I ordered a cinnamon roll and it was harder than a Rock.... It was cold and when I asked for something to be done about it they told me "it was a display cinnamon roll" and to go use the pubic microwave to heat it up. Any restaurant to serve a display food item is committing a health violation and for it to be cold was the cherry on top. Do better. read more

There was no one at the front counter to take our order. We had to use the kiosk to order, not too bad. The lobby had dirty plates that were not cleaned up. I needed the code to the bathroom, so I went to the front and waited a while before someone came to help me. I kid you not, I only saw two workers and the manager walking around who just went into the office. read more

Drive thru was ok very dirty outside. Not too long of a wait, muffin was dry, unable to pay with Phone Payments at the drive thru as toms I had to go inside because the system freezes Blah blah blah!!!! Not convenient. With the pandemic so many restaurants have been updated and able to meet the demands of the people this location is still not up to code. It has been a while since I visited and thought today would be better .. no I was wrong. Customer service is still like you owe them something not friendly or personable. Disappointing. My client was not very happy with the dry muffin. Sad it was $3.10 money wasted... read more

Panera Bread - Spinach artichoke soufflé - Salad Near Me - Phoenix, Arizona

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Friendly staff and manager, good social environment for study groups, and always quick with drinks ‍

We came in at 3:30 PM and couldn't find a clean table and there were only two other guests in the place. I really don't care for the self ordering when there's no one in line at all. Our order was ok, no fork for the salad and soups on the wrong plates. I didn't look this place first on Yelp, till after we searched for a clean table. I found the score with only two stars. read more

Would be a zero if I could give it that. My son order food for his lunch and I picked it up. Went through drive through, gave name, paid and got food. Only to find out it was the wrong order and had to return. They made food over, gave a full refund(so I thought) I redelivered food back to my son. Later I tell my son they gave me a full refund. He tells me he paid for food when he placed order. So why was I charged and given a refund in which I did receive anything?? So at time of refund they made it appealing that since I was given wrong order drove a total of 30 minutes extra that I didn't pay anything but I paid full price and got nothing for their mistake. I won't be visiting this Panera anytime soon! read more

Don't bother ordering from this store. They never get the order right! Especially a pain when you use DoorDash and the order is wrong, call the store and then are lectured about being respectful when THEY TOOK YOUR MONEY AND DID NOT SEND THE CORRECT FOOD!!! read more

On a Saturday at lunch time, the line was fairly deep, which was worrisome since we needed to eat and go within the hour. Employees encouraged us to try the ordering kiosks but I wasn't up for trying anything new like that. Everything worked out well, anyway. The line moved fast! I had my order in quite quickly. The place was fairly full. My friend ended up grabbing a napkin to clear a table for us, which I think was the only thing negative about our experience (which is pretty darn good if that's the worst I can say). Our food came out within about 10 minutes. I had the Strawberry Chicken Poppyseed Salad. I was starving, the salad was huge, and all was right with the world for a brief time. It was delicious. The piece of artisan bread on the side was great, too. read more

Panera Bread - Strawberry chicken with poppyseed dressing - Salad Near Me - Phoenix, Arizona

AVOID! I agree with the reviews, this store is terrible! Always get the order wrong. Workers are consistently rude. Use a different Panera or a different restaurant. read more

Warm bowl order was wrong, staff went out of their way to correct the issue quickly. I hate that I had to drive back and forth for a total of 4 trips and take time away from my job plus gas is expensive. However, I love that they took responsibility and fixed it without delay or any run around. Facility is always clean and food is always delicious. Thank you Panera! read more

I got the almond chicken salad sandwich take out. when I brought it home I seriously had maybe three table spoons of salad on a whole sandwich. The manager was very nice and admitted the portions can be light but I told him if this is their portions then it a rip off for a 9 dollar sandwich.. So I went back and he replaced it with no problems. Other then that the sandwich was VERY good... I would go back and the soups looked delicious.. Also the little set up they have for take out is cool they have these cubbyholes read more

Panera rocks out! I love the options they provide in ordering. They have rapid order kiosks upfront, online or face to face options. If in doubt on your order status, they have an electronic board to let you know if they are preparing your food or it is ready. Fresh ingredients are the foundation of this great semi-fast food restaurant. Their lettuce for their Chicken Caesar Salad was crisp. The chicken was flavorful. The salad was dressed well and finished with fresh Parmesan. I enjoyed their baked onsite baguette with their Chicken and Wild Rice Soup. Great texture, almost a chowder. Their Tomato Bisque is always a winner among my family. We carried out our order this time. But, we were also impressed by the great Wi-Fi and comfortable, I can hang out hear and grade my papers or conduct a small business lunch atmosphere. read more

Panera Bread - Salad Near Me - Phoenix, Arizona

Out of all the Panera Bread that I've ever been to this one is definitely the worst. And it's the truth. And it's the young people it's not the older people that work there. It's definitely the younger people standing around on their phone having attitudes and I just don't have the energy to get all Karen with a 20 Something. I want to know who owns this establishment do they know that their employees stand around on their phone? Do they know that every single order is incorrect? I tried to give these children the benefit of the doubt like today. I ordered a rapid pick up and of course it was incorrect. You had extra time to make sure the order was correct and you still messed it up that shows me you don't care, but you really could care less as long as you get paid. Panera Bread is not a cheap restaurant it's moderately priced so at least give moderate service! read more

Love Panera ! This is the closest location to me and the times I've gotten it , it was so good! It does suck tho because this location never has things available! Anytime I place an order it always tells me sold out , and they're not even close to closing? I don't get it lol! They say they run out of bread , but this place is all bread lol. Make it make sense . Other then that , the food is amazing when I do get it! read more

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Had the worst delivery experience with Panera. Missing food items and poor quality food. The bag was ripped and the drinks were not properly secured; They didn't even bother to add safety stoppers on them so the drinks spilled. To top it off the delivery man kept hanging up on me when I asked about my delivery. Who in their right mind would leave food out side in the back of a building in 105 degree weather. My food tasted disgusting the salad looked awful and distasteful. Panera only accommodated me for the missing item. WOW 6 dollars thanks! I spent 48.80 for awful service. Never again! read more

I don't normally dine with Panera. The main reason I ordered this time was a recommendation from a friend. The food is definitely sub-standard (quality, presentation, & tasting). I don't think I will ever come back nor recommend to anyone. The ordering process through UberEat is quickly and easy. The only problem is the quality of the food. There was one okayed-feedback out of the five orders (1 of 5 people) said it was "not bad!" The other four were, "Not good!" Sandwiches were soggy and don't taste good. The breads come as side were hard. Five sandwiches, none of them were marked, so we have to open each one to trying figure which sandwich for who. The chicken soup was a total miss ! It was mis-advertised and mis-tasted...(my made up word--but you got the point) a total disappointment. Lastly, my stomach did not do well 4-5 hours after...it was a runny-situation. Yeah, I am definitely not a fan ! Here are some pics... read more

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I've always liked Panera you always feel good about eating their. The food's not too expensive and the ingredients are fresh I like the pick 2, today I tried the white cheddar mac and grilled white cheddar beef 1/2 sandwich my daughter had the same with a grilled tuna sandwich. We used some Verizon credits for discount we had a good lunch. read more

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