Many times we think of Panera as a place for sandwiches, salads of coffee, but we sometimes forget they have a good selection of breads to choose from. Baguettes, Sourdough, Ciabatta, Whole Grain, Brioche, Tomato Basil, Focaccia and many more. I stopped here to get a baguette for the house and the bread was fresh and crusty on the outside, moist on the inside... A convenient place to grab some bread for your meal.....As always, you can use the mobile app, order on their tablets at the store or just walk up to the counter.... read more

Panera Bread - Bread rack - Sandwiches Near Me - Plainville, Massachusetts

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Normally, Panera is a clean, nice place to eat. Tonight at the Plainville location all trash bins are overflowing there is trash all over the floor. The restaurants nearly empty, but every single table has food and crumbs on it. The floors are covered with food and napkins, and other trash. Manager is eating a sandwich in the dining room and no one out back seems to be have any concern with cleaning. The bathroom is disgusting as well. very disappointing. read more

Panera Bread - Sandwiches Near Me - Plainville, Massachusetts

Panera has lost me as a customer. I have repeatedly gone back to this establishment but walked out never to come back. Waited 2 minutes at the counter before I was able to ask a passing worker if there was someone to take orders. She said yes then disappeared. Finally came back and said in two minutes someone will be there. This is typical of the experience I received over the last few months when I visited. Walked out without ordering. Hope you have better luck read more

Worst experience I've ever had at a Panera. The man taking orders gave no greeting, seemed miserable, didn't even make eye contact. The food took 25 minutes. (That is not an exaggeration.) The cheddar broccoli soup was watery, and the tables were super wet from being wiped. read more

We visited this location for a late lunch, around 3pm. The app was not working well so i tried the kiosk. I struggled with sign-in as the app requested a password change. Danielle was working the register and noticed we were having trouble. She took the order and with the help of the manager Brian, fast tracked the order for us. I just wanted to point out that the customer service here was great! read more

Bought a dozen bagels after manager told me 'yes, freshly baked' - got home, they were clearly day olds. Rock hard, even after toasting. Probably two-day olds. Avoid. read more

The service is poor at this location. In the app, I ordered a barbecue chicken sandwich with soup for lunch and the Green goddess salad for dinner. They gave me some other kind of chicken sandwich, maybe frontera. Not a huge deal, but I was looking forward to barbecue. When they bagged everything up, they forgot the cookie I ordered. I requested utensils and they didn't give me any. Yes the utensils were right there, so I could have grabbed them, but the app specifically asks if you want utensils with your order. (I refuse to use reusable utensils at work.) And they forgot my iced coffee. They should have at least given me a cup, but I had to ask the cashier for a cup. A friend of mine once ordered dozens of cookies for his students and they never showed up, but the store won't reimburse him. He can't stop talking about how much he hates this location. read more

Extremely good! I think they have 5 star sandwiches and good service! It was well clean and the environment was good to!

Staff are dressed slovenly; ignore you when attempting to order, wishing you would use the kiosk. Condiments, sugar etc not filled; ice tea not filled; tables not clean! Won't go back. Sad because I love Panera. read more

Would not recommend this Panera. The only good person there is Sakara (spelling?) who's a manager. She will go above and beyond. However I usually get the 2 for two. I used to get the chicken noodle- but for 8 dollars if I got the soup alone or if I got the smaller size with the 2 for 2, it's all BROTH. No noodles even. When my husband asked another manager Bailey there about why the soups were all broth - she told him they hire young kids and there's not much you can do bc they're young? I'm not sure what she's talking about bc when I was young I was a teller at a bank at 16 and if I messed up deposits etc my manager would never say to the customers back then "well she's young not much you can do." So bc I don't get it right except when Sakara is there I have just went with a different soup altogether which I really don't care for. But it's better than broth. They really need to reevaluate who they hire bc they lack in service and quality. read more

I really like Panera. Stopped at this location while visiting the area and grabbed a cookie, papaya green tea and a Fuji Apple Salad. I placed the order through the app, arrived 5 minutes later, and it was on the pick up shelf, ready to go. The salad was very fresh and did t have any bits of brown as can happen on some salads. The cookie seemed a little thicker and not as soft compared to usual. The restaurant was clean and seemed larger than some I've visited. I thought it was neat because they had a payphone in the back area by the bathrooms. Overall this was a good experience and one of the reasons why I enjoy Panera. read more

Panera Bread - Entrance and sign - Sandwiches Near Me - Plainville, Massachusetts

Terrible Place. Worked here. Way too many managers that always were fighting. Franchise manager wanted my personal income tax info and financial papers. She was highly aggressive for my info. I smelled a scam artist and got out of there. Possibly the worst job I ever had. Management wouldn't tell me who the franchise owner was. Completely toxic place to work. read more

Not sure how this place is managed. Supposed to open at 7:00, have to knock on window to remind them. I am the first customer at 7:00 and half the tables have food crumbs on them and the bench seats are messy. I have to clean my own table before I can sit down. This morning there was food stuck to the carpet a table over from me. If you order something custom for breakfast you have a 50/50 shot at getting it right, at least that is my experience. read more

Was kind of disappointed came in because my son gave us a gift card for Christmas knowing how much I like Panera bread and it would really want to try the flatbread pizza. However I was disappointed the crust was very hard it was tough and chewy I didn't hear them calling my name when It was ready so I did go to get it brought back to the table it was kind of warm but not hot like it should've it was fresh from the oven. The pepperoni had a nice spice bite to it so that was good. It is definitely not worth the retry in my book. Ice coffee was good I got a fresh orange going to go home for morning with the storm was coming today. But unfortunately I don't think this is one of the plus points of things to start with. I think I'll stick with my creamy turkey soup and salad or sandwich. They are socially distancing and they are offering antibacterial good stuff. read more

Panera Bread - Flat bread pepperoni pizza - Sandwiches Near Me - Plainville, Massachusetts

Can't believe this place is managed by anyone! tables dirty ,employees sitting around . Ask someone to cash me out and was completely rude older woman with an Irish accent. What happened to Panera! read more

Plainville Panera never fails to make great food. They always provide wonderful service as well as a clean environment. It is the perfect place to get stuff done or to just catch up with friends as seating is convenient! Parking is also easily accessible. read more

Panera Bread - Sandwiches Near Me - Plainville, Massachusetts

Incompetent employees. Poor tech and flat out terrible service. Ordered food online. 2 items for my wife and I. We arrived and they told us they are all out. I won't go back. read more

This my go-to Panera when I'm in SE Mass. I wish the offered breakfast a little longer than 10:30 but that's more my problem than theirs.

Horrible experience at the Plainville Panera Bread. First off, I ordered my kid a kid's turkey sandwich meal which is $5 and some change. For some reason was changed over $9.00!! They made it wrong the first time so we waited for them to remake it. I ordered a bagel to go for myself and it was so burnt, it wasn't even edible, it was like a piece of leather. The kids working are not trained at all, I only wish I could have driven back to get my $ back!! 2nd time they messed up big time here, won't be back!!!! read more

Beyond irritated with this place! Called ahead to order a quick lunch... one bowl of soup! Due to a leg injury the day before, I opted for curbside delivery. Ten minutes past the "ready time," I began calling inside to see where my order was. Three attempts at calling and they don't answer the phone. Not only that, they pick up the phone and hang it right back up again. So 15 minutes after my ready time, I wobble in to Panera to retrieve my order from low and behold- the curbside queque. Then it was cold!!! There was no apologies for me waiting, it not going to curbside, and my soup was cold. So here's the thing.... if you can't handle the amount of business you receive, don't offer curbside!!!! Oh and- answer your phone! Totally unprofessional and needs new management. read more

this place is terrible. stay away. still waiting for a refund. placed an order took my money and ended up employee had closed shop. Stay away. read more

Food remains ok but this location is dirty and Poorly maintained Trash overflowing at front entrance leaves a negative impression to start Dirty floors and tattered seats are often in full view This location has little pride of ownership read more

I got a text saying my order was ready but had to wait about 10 more minutes for it to come out other than that I got my order without issue however, my boyfriend ordered his sandwich without cheese due to an allergy which was ignored so we asked for it to be replaced, they said they'd make another sandwich for him without cheese and call his name when it was time, they never called for him so he waited about 15 minutes and went back to find it sitting there but when he actually sat down to eat it there was a small amount of cheese on it. TLDR; they don't listen to order specifications, the food is delicious otherwise but absolutely not worth it for the terrible customer service edit: apparently the bathrooms are also horrible, my boyfriend described it as very unhygienic and tiny. the urinal was child sized and the stall wouldn't lock read more

I am sitting here wondering why I am giving this Panera a fourth, fifth, sixth chance. Perhaps its because the sixth chance was over 2 years ago and I was hoping something had changed. It had not. Order wrong first, second and third time. By that I didn't even wan't to bring it back up because A) I was afraid they would spit in my sandwich and B) I don't really have the time to spend 1.5 hours for a "quick bite" which should have taken 20-30 minutes tops. PS why does it take over a half hour to ladle out a cup of soup in a to go container and put a cover on it? If this had been the first unpleasant experience that I had had at this Plainville location, I wouldn't be writing this. It has been consistently bad food and worse service for the past six times I've been here! and after saying "never again", after 2 years I thought I'd give it another try. Well, at least they are consistent about being horrible. What a disgrace to serve a $12 sandwich that was wrong the first two times (as well as the third, but I have a thing about not wasting food). If I am paying money for something I expect to get what was advertised at the very least. And without the attitude (or am I paying extra for that?!). I will NEVER be coming back here again no matter how hungry I am. Panera Corporate I am speaking to you directly: You should be ashamed to put your name on the food and service that is "served up" here. read more

What is the point of being able to order online for "rapid" pickup but then having to wait in line? Why don't they have shelving like the other Paneras?? read more

This place is HORRIBLE. Waited in the restaurant about 30 min for an order placed online 20 min prior. The place smelled like someone burnt something and there were 2 police officers in the corner when I walked in. I will never be returning here again. The service is terrible. Do better. read more

You ever try making a sub just like one from your favorite sandwich joint? You prep all the right ingredients - roll, meats, veggies, cheese, herbs, dressings - and stack them just the way the sub shop does. Keep it cold or toast it to the correct golden tone. And then you bite it... sooo close! Well, almost close. Whatever, it's edible. Then there's Panera, which turns that experience on its head. Get your lunch, grab a table, lift the sandwich up to your waiting mouth and sink your teeth in... ...down through cold bread, shooting an avocado onto your kid's plate as a hunk of turkey hits your lap. Pulling it away from your face leaves a tomato slice and half cooked bacon dangling from your lip. The first thing which comes to mind is, "What the heck... Did I make this!?!!" Sandwiches, turns out, are not Panera's strong point. Regardless of its name's implications. Even photos on their website could be taken as a warning - looking as if they'd been crafted by Mrs. Panera's spinster aunt for guests on her screened-in porch. Incongruent cuts and over-thick slices; the ingredients make it hard for the staff to construct a sandwich which won't fall apart. Perhaps that's why half the time they don't even try. As for salads, I can only report on my experience with the Greek (solidly okay) and from watching family eat theirs, usually leaving half in the bowl. Nobody is ever thrilled. And cost? 1/2 soup & sandwich +1 sandwich + 1 drink = $25.20* The was the last bill I paid there. It's pretty easy NOT to get what you pay for at Panera. The Final Analysis: Go to Panera if you're in the mood for soup (who ever really screws up soup?) or bagels & scones. Those are where this chain actually shines (Cherry Vanilla Bagel? Oh hell, yes! A+) *Wondering why I still go to Panera if I consistently dislike it? My daughter is a fan, particularly of the soups in bread bowls. I've either abstained or had a different sandwich each time. Now I just wait for her bread bowl scraps. read more

Wow. I've been waiting nearly half an hour for a sandwich. I'd leave but don't know how to cancel my order. Last time coming to Panera for a while! read more

The atmosphere at Panera is Great. That place tops most in atmosphere compared to most. Meaning seating, deco and most of the time cleanliness! Though portion size is proper portion sizes.... It is very tasty!! I think the pricing is slightly higher than it should be. I went here a few weeks ago... 3x's it remained consistent. read more

Been there a couple of times and it always takes a long time to get my order. And the last few times I've gotten home and realized something from my order was missing. This last time they missed my daughters Mac n cheese and therefore we got home and all she had to eat was an apple. Mistakes happen but at this location it happens more often than not. Won't go back. read more

The supervisor on night shift on 9/14/2022 was wonderful. My order was having multiple issues being delivered but the shift supervisor was grace under fire. Thank you! They are lucky to have such amazing staff read more

Tables were dirty and they got the order wrong. The order was then corrected however they ran out of hummus on the Mediterranean bowl....but never told me . I had to ask and the guy making the bowl didn't even look up as he told me they ran out. Wasted $10 on a small mediocre salad !!! read more

Panera Bread - Sandwiches Near Me - Plainville, Massachusetts

Taunton Street, Plainville Ma location is horrible. They always forget something on our delivery order. We are a business and have customers visit often. Very embarrassing and frustrating. Also, salads are very poor quality. Wilted lettuce, mushy tomatoes. Sandwiches made incorrectly, meat is stale along with the bread. Delivery order of lunch on Monday always seems like we get the left over sandwiches and salads that didn't sell over the weekend. Overall a bad experience numerous times. Tried reaching out to customer services but no improvement. Will find an alternative sandwich shop for future orders. read more

Panera in Plainville. MA - a nice respite on a cold day.... I let the manager know that I appreciated the service and products.

Came to Panera today for a lunch with my wife and daughter. Daughter ordered soup and salad, of course they were out of the soup that she ordered, seems like that always happens here. My wife added a fruit cup to her salad and they didn't give it to her, that also is not the first time that has happened. What really ticked me off today was the Italian sandwich I ordered and the lack of meat on the sandwich. Where's the ham? I asked the manager at the counter if it was missing something and she said no. I picked up the little amount of ham that looked crumbled on top and said that was unacceptable. She said it was 1 ounce of ham, it's prepackaged and she couldn't do anything about it...really? That's the customer service? I won't be back... read more

Panera Bread - Sandwiches Near Me - Plainville, Massachusetts

The health inspector needs to take a walk through this place. The area where 5 degenerate kids are working is a disheveled mess and appears to have never been cleaned. On top of the poor visual appearances, the food was awful and the coffee tasted like cleaner. read more

This Panera was Understaffed, my turkey sandwich was made with roast beef and the person in front of me, there food was wrong too. Not great quality, never had an issue with Panera before this read more

Horrible product and service, just a bunch of high school kids with zero work ethic. Ordered to go 45 minutes before closing and they barely bothered to warm up the soup (I sat down and ate it there because I couldn't wait to get home, and picked it up before the predicted ready time). Absolutely appalling to pay so much for prepackaged food that the kitchen staff literally just has to reheat. Spend your money elsewhere read more

This might be the most poorly managed restaurant I've ever been to. Nobody had any clue what they were doing and our food (1 sandwich and 1 mac n cheese) took over 30 minutes to come out. Also extremely dirty. 10/10 do not recommend. read more

Panera snapshot 1/14/08: Right now I am sitting at this Panera, sucking up the free wireless, getting some work done and messaging with a couple people on yelp while I have my lunch. With no power at my office and Panera dead due to the storm, I have set-up a mobile office here-I have scrubbed spreadsheets and had a conference call over the last little while. One of the things that gets me to Panera occasionally, besides the free wireless, is the constantly changing menu and fairly consistent quality and service. A successful combo. Convenient place to lunch and work for those of us "out in the field" a lot. read more