Correction: This is for the Culebra location. A partly disappointing visit: I ordered the Tuna Salad sandwich; it was great. I also ordered the Toasted Garden Caprese sandwich. It was not as it appears in their app. The mozzarella was cut paper thin. I ordered no tomatoes; it had tomatoes. I've ordered it before and it was good, this time it was a fail. As always, the customer service was great. The only problem AGAIN, is the wait. I ordered on the app. It tells you when the order is ready. My food was ready, the drink was not. It took almost two minutes for the drink to come out. Unfortunately this location is very slow with the drinks--even if it is the only thing I order. read more

Panera Bread - From the menu. - Salad Near Me - San Antonio, Texas

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Extremely poor experience. The coffee was empty so I asked for it to be refilled. Not a single worker helped. I then went to the front and asked a different person. She said to give them 5 min. 20 min later and still no coffee. No one cared. No one wanted to work. I will never go back. read more

Picked up cranberry orange slice cake. Cake was a little dry on the edges. The cranberries were delicious. I Selected rapid pick up in store. My order was at the pick up window, no response from employee when I said thank you. read more

Panera Bread - Orange Cranberry Orange Slice - Salad Near Me - San Antonio, Texas

sadly this place has gone downhill. The food is okay, you can make better at home. but if you aren't one of the workers friends good luck getting their attention. placed a "rapid" kiosk order, the one where they call your name. Sat there for nearly 20 minutes until I had to interrupt the workers talking to ask if they had my food, which had been sitting for a while. Don't recommend this place if you are on a time crunch. read more

not recommended at all, I can for hot coffee, I found it cold and I asked them for hot coffee and they said it's replaced and again I found it cold, I trashed the cup and no one cares even to refund me. read more

Ordered a bread bowl online and when we went in they were freshly out. The manger gave me a double portion of soup and two extra baguettes to make up for it, which really helped me not feel so sad about the bread bowl, as I was super hungry and hadn't had Panera in years. The place itself is a typical Panera location. I guess Panera is supposed to be really cold? But, it was cold, even for me; and I live in the Colorado Rockies half the time. Overall would go back to this Panera, and I really appreciated the customer service. The soup was good as well. 4/5 for salvaging what could've been a very sad meal through great customer service. read more

Panera Bread - Vegetarian Autumn Squash Soup - Salad Near Me - San Antonio, Texas

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Should have read the reviews. I let my teenager pick and she did a bad job. Could have made a much better turkey sandwich at home. The drink area looked it gets wiped down once a week. read more

Let me start by saying that it's location based. This location has no customer service! You place your order, and there are no smiles, trash on tables, dirty tables, and a wait for anything you order. The food is okay, but the 151 location is better but farther. Definitely need to improve their staff customer skills. I don't think I will be back. read more

I hadn't ordered Panera bread since pre-pandemic which was ok at the time. So I was at work and had to order delivery, I felt like eating chili. (Had to order bread too just to save a few bucks on DoorDash), I bought the bowl for $10 and when I got it, it looked like a small cup of soup. Panera bread should list the portion size/weight on their menu so customers will be aware. read more

Fabulous Broccoli and cheese soup with great balance of both in equal portions throughout with tiny bits of carrot to add color and flavor. The bread was crusty and hearty and went well with the soup . Good, quick lunch. read more

I stopped in here yesterday to grab lunch while I was working a demo at HEB. My lunch was about $20. I ordered a turkey bacon club, hibiscus tea and a chocolate chip cookie. The sandwich was not too bad but the bacon was dry and crumbly. I asked for mustard and they didn't have any. I thought oh well, at least the cookie will be good. I was wrong! It was dry and hard, unlike any I've had from there. The tea was the only thing good. I went into the restroom and the only toilet was covered with feces, so I left. I wish I had spent my $20 elsewhere! read more

Good food good service and super nice staff. I love the strawberry chicken salad and it is back along with a strawberry caprese salad-I much prefer the first one as it has lots of fresh fruit versus just the strawberries read more

I never post reviews, but this demanded one. Don't even ask how much I spent for a couple pieces of lettuce on a rock hard piece of bread. Absolutely pathetic. read more

Panera Bread - Toasted Garden Caprese - Salad Near Me - San Antonio, Texas

It's a Panera bread. The store is clean, the staff wasn't interacted with because you can order from the touch screen kiosks. Seems like all the negative reviews are about the drive through. I've eaten in the store every time I have come to this location. It is always good. read more

This Panera is located near Bandera point in front of the HEB plus. They have a drive thru for convenience. There is also ample space inside to sit down and looks very nice. Recommend trying the "pick two" meal so you can try a couple different things. read more

I love the sip club w/ Panera! I just ordered a 20oz Pomegranate Hibiscus Tea that I got for free, and In two hours I can go get another one if I want!! Then because I'm in the sip club I got a Asiago Cheese Bagel for $1 and added cream cheese. Total $2.31. this location is always perfect with my orders. Bagel toasted to perfection *chefs kiss* read more

We like this location. The food was fresh. We had sandwich, soap and salads and hot tea. The bread was amazing. Service was good with a smile. I will definitely come back. read more

Can not get on my app and online to order ahead. For a week now they say they are working on getting it running. What's going on?

I am honestly kind of laughing cause I don't know if I'm just so stunned or upset. 16.31$ is hysterical for a small container of soup and a salad that is almost or the same size as my hand and a sweet tea. The container for dressing is enough for 2 pieces of lettuce. I should probably open up a Panera if people are paying for this. Is the price worth not having repeat customers? I'm not sure but I guess since I don't know is why I'm not an owner. Either way, I'll grab a salad and soup next time right next door at HEB. We all know the chicken and soup come in bags anyways. Why so much? Geez. read more

Panera Bread - Receipt - Salad Near Me - San Antonio, Texas

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Curbside is not practical at all, at least with the experience I had today, why do you give me a time to pick up if I still have to wait 30 minutes, I ordered curbside because I was on a time crunch, then I call that I'm there and you put me on hold...then I finally make it home with my food and my pizza is COLD, NEVER again, and this is why I cook at home read more

I ordered a chicken bacon flatbread. Without cilantro or bacon. That's not the issue, they made a totally different order, when I got home it was simply a marinara flatbread. No chicken lol the actual name of the flatbread. How do they not read what the order was? The person before me got major attitude from whoever was working behind the counter. I even gave a tip as I prepaid. And didn't even get the food I ordered Someone needs to get this location straightened out, seems like this is common for their staff based on all these reviews. read more

Panera Bread - Receipt - Salad Near Me - San Antonio, Texas

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Horrid service only outmatched by the food and lukewarm coffee. I'm not sure what they're shooting for here, but beyond the earthy signs is a 'kitchen' that reminds me of a Boeing 737 operation and a 'bakery' reminiscent of an elevated Subway. Actually, I've had better food on a plane. read more

Went when they very first opened and had a great experience and a really friendly drive through guy answer our questions about what they had available considering they just opened and our food was great. But we went back a few days later for more and had the most rude and short young lady at the drive through it worst experience we have ever had. We asked 2 questions at most and she was just sighing, making rude comments under her breath unlucky for her the mic there is very sensitive, her tone of voice was far from helpful or friendly and she was the same when we drove up to her for our order, just overall very unfriendly and someone who shouldn't be dealing with customers. We only ordered a cookie, muffin and Coffee because we just wanted to leave. We did mention that we could actually hear her over the intercom and she just said "well I wasn't talking about you" zero apology. We are trying not to let this one experience put us off but we felt terrible after leaving and haven't gone back since yet. I hope when we return if we do and for others that they experience better. read more

I get that this location is relatively new but wow is there no one in charge making sure quality is being met? My salad wasn't even halfway full. Insanity that someone sent this out of the kitchen. read more

Panera Bread - Cesar Salad with Chicken - Salad Near Me - San Antonio, Texas

Decent food IF you eat in. Drive through and all bets are off. They are almost always out of bagels by afternoon. I thought this was their main attraction... they should be able to plan to make enough for the day with proper management. And regardless of what side you request they'll just throw a cold baguette in about 50% of the time. read more

I have always enjoyed Panera Bread. The variety of food (sandwiches, soups and other delicious foods) to include pizza now. You can always find something very good to eat here. read more

This location is relativly new, so you would think that the service and food would be spot on. Not the case! The service was adequate at best, the store was dirty and the food was barely average. I had the steak and white cheese sandwich, after a lengthy wait the sandwich had maybe 2 thinly sliced pieces of meat on it. Watching the staff, both employees and managers, you would think they hsd no training whatsoever. They didnt kniw where things were, they had to idea what customer sat was. Very disappointed in this location. read more

Very disappointing for a sandwich that cost $10.69. I will not be back anytime soon. They hardly put any turkey in the sandwich and we're out of the chipotle sauce. I ordered 2 whole sandwiches and they only brought out half. Definitely not worth $22.00 read more

If i could give this location a 0 star rating i would. We ordered two pick two meals consisting of a mac and cheese, turkey chili, and one grilled cheese and a tomato soup. We didn't realize until we got home that they gave us two small cups of broccoli cheddar soups...and they charged us for our two pick two meals. read more

Ordered a flatbread and Caesar salad. The flatbread was stale and looked like it was not made fresh, but leftover and reheated. The salad had the same issues - not made fresh with wilted greens. Even the croutons were soggy, not crisp as a crouton should be. The only pastries available were cookies, and this was at 11am. This is the second time I have ordered food for pick-up at this location and appears to be the rule; the manager needs to be replaced. I will not be returning. read more

fantastic sandwiches!!! Every time we're in town we stop in! Chicken Salsd and the Ham with cheese are loud favorites!

The first and last visit to a Panera Bread we will ever make. Where to start? The place was visibly dirty when we came in. Multiple items were not available. I ordered a French onion bread bowl and when I picked up our order, I was informed they were out of onion soup, even though it showed up in the menu in the self service kiosk. The person making the bowl took a tiny chunk of the bread out and put a miniscule amount of soup in. The bread used for the bowl tasted stale. On the chicken and pepperoni baguette, we noticed a green spot on it. It wiped off, fortunately, but when I brought it to the attention of the staff, they said, "Oh, sometimes there's transfer from other ingredients like avacado." What?!? Also, the sandwich had very little meat in it. The chicken noodle soup tasted worse than canned soup. The ice machine was broken and there two open tubs of ice and two scoops that didn't look clean. There was no sweet tea available. The diet soda tasted very strange. I noticed one of the cashiers wiping her nose with ungloved hands and then pucking up cookies on top of the counter. Gross. All in all, very disappointing, considering how good their commercials make everything look. What an outright lie! We will NEVER go back again. I could have had a better meal with leftovers at home. read more

My boyfriend and I went here tonight to get food. They gave us the completely wrong order and charged us full. We have called them about 5 times now with no response. Ridiculous. Will not be coming back here. read more

It says online this place closes at 9 but they already have the doors locked at 8:40? And there are people inside (customers)

Finally decided to try the new Panera at 1604 and Bandera. Don't waste your time! Food was awful and the manager was even worse. We tried to let them know we were unhappy and instead of offering a solution, my boyfriend was forced to argue with the manager back and forth. We called yesterday and specifically asked about ordering bread bowls that were already cut and cubed out, the super nice employee said absolutely they can do this and it was actually his suggestion. Today, we're told my by the manager that we're liars and they don't do this. What a great way to start a Saturday! Until they can get proper leadership I would avoid. read more

The blonde lady is very rude and needs to fix her attitude or needs to leave. You ask her one question in a polite way and she sounds like you're bothering her even if there's no rush, she gives very disgusting attitude. Always on her phone and so inconsiderate. Food here is always so dry and cold, customer service is disgusting even the place is disgusting and never clean. read more

Been at this location a few times now and the drive thru staff are rude. They act like you are bothering them. Will not be coming back.

Has been pretty consistent last 4-5 times we've been. Not super packed like other locations and food is good. Any time I have any issues when I call I'm always taken care of. Pretty simple. read more

So disappointed. I haven't eaten Panera Bread in years. I ordered the Black Forest ham sandwich. The pictures on the website looked like a healthy amount of meat...move over subway. I received 4 thin slices. I literally was eating bread. My son got the smoked chicken sandwich. We opened it up and saw several small pieces of chicken. He threw it away. These are not subs. Sorry Panera I am very disappointed. I will not be back. This was a drive thru order so I didn't know what I was getting (or not getting) until I got home. If you are hungry this is not where you want to eat. read more

It was alright, the food came out VERY quickly, which while normally of course a good thing, but it was literally about a 5 minute span after we checked out at the kiosk, so it was a little interesting. Perhaps the soups are already made & sandwiches were simple & quick to make, but it was very quick & why it was concerning was because our sandwiches & soup were a little hotter than lukewarm, they didn't seem super fresh or well heated. They weren't super hot like I would expect the food to be, after I just got it off the counter RIGHT when it was called out. We immediately started eating & that's when we noticed that it didn't seem super hot. The baguettes seemed really tough. The food was GOOD yes but they weren't really hot or seemingly prepared to order? This was my very first time eating at Panera, it was about 7:45-8pm. So perhaps my image of the food preparation is a little over expectant but I was imagining the food being prepared to order & it seemed it was put together very quickly while not being fully cooked or heated properly. The charged lemonades were really good! & the atmosphere was really calm & quiet because there weren't many people. It was just the food itself that seemed a little underwhelming unfortunately & the very very quick service caught us off guard, which again normally is an amazing thing but this just seemed a little TOO quick. Definitely want to try again & hope this was a fluke, I think this is the first or second review I've ever written, just thought it was an interesting experience! read more