I order from this Panera frequently out of convenience. It's not uncommon for an order to get screwed up, but still the convenience factor wins out. But today I ordered lunch and a coffee and the coffee arrived empty. No evidence of spillage - the bag it came in was dry as was the exterior of the cup. So I suspect the driver got a free coffee on the house. I did call and they promised to reverse the charge. But can't say I'll go back. read more

Panera Bread - Sandwiches Near Me - Springfield, Pennsylvania

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This sandwich is not worth $9.00 I ordered the Cabrese. Horrible. I'm glad I had a gift card. read more

This Panera Bread is very clean and provided higher quality chicken than I've received from 3 other local Panera Breads. An associate even cleared our plates.Thank you for the yummy meal (Cobb salad with chicken and soup). read more

Ryan Byrne the manager is the bomb. I had an issue with ordering a lunch for a doctor's office and he really helped me out. Please give him your business. read more

Maybe we caught them on a bad day after a storm, but our pickup order was totally messed up. We got the wrong sandwich, the salad had no dressing. And we weren't sure it someone took a bit out of the bread of just ripped it with their hands (we smartly did not eat it!). At least the chips and utensil was correct. Oh, and someone did signoff with a couple ovals that they checked the order. read more

The service from the cashier was great, and I want to make sure I highlight that first as this was to only good part to my visit. I came in for a coffee and pastry. After I paid for my order, I went over to get the coffee and saw there was only Light Roast, Decaffeinated, and Hot Water available. I went back to the till point, and asked about the regular coffee(Medium Roast) and was told after 2:00pm only those option were not available. read more

the people making the food took 30 minutes to scoop soup into a bowl and make a salad. a few of the workers were eating behind the line where customers could see. at least 20 people waiting for food. never again will i come here! read more

How the mighty have fallen! I remember back in the day, Panera was the bee's knees! Everyone raved about how good the soups/sandwiches were. Now I haven't been here in quite a while, so I decided to stop by one night when I wanted a quick meal - I was pretty surprised to see how poor the quality of the food here as gotten. I decided to go with the soup/sandwich combo and went with the Sierra Turkey sandwich with the turkey chili. The turkey chili was surprisingly delicious and tasty - I was really impressed with the flavor of this and would definitely get it again. The sandwich was weak - too little meat and wilted greens. But, on the upside, the asiago focaccia was pretty good. The experience was pretty underwhelming. For the price of my little combo, I was definitely expecting more. read more

I ordered online and picked up. Ready on time as I had hoped. It was a large order in a paper bag. Got home, found the food, and found an empty plastic cup. Oh, I was supposed to know that I needed to fill up before leaving? Ok, my bad. And please make a corporate decision to use paper straws and cups. They're biodegradable and it's the right thing to do. The food? Well put together, delicious. Thank you. read more

Panera is fast food. Granted, it's one of the few fast food places that has things I want to eat and veggie options. I guess that's what I like about it. The soups are pretty good if you're in a hurry. They are a little better than most things you buy in a can, but of course not nearly as good as something you could make at home. I mostly go here for the Greek salad. The dressing is salty, but good and they use real kalamata olives and the feta is pretty decent. In the summer, the tomatoes in it are pretty good, but recently since it's been cold, they haven't been so good. However, they are not good at the store either this time of year. The veggie Mediterranean sandwich is quite tasty with the hummus on it. I like the soup with the bread bowl. It's very filling. I go here because it's dependable and not too far of a drive for me. The food is predictable and tasty, but nothing spectacular. I've only had one bad experience here, which was when I came right before closing time and the chicken noodle soup they gave me was mostly broth. That has only happened once though. Usually I get a good mix of noodles and broth. When I'm craving soup and salad and don't want to drive far, this is the place to go. However, if you want a sandwich, there are much better local places nearby. read more

Panera Bread has fallen off tremendously. This is one of those places where you leave saying, "I won't eat here every again" but, then you find yourself back there a few months later. Maybe it's just me and I suffer from restaurant amnesia or something. After eating here a few weeks ago, my utter disappointmnet has been embedded in my brain and I have no desire to return. The sandwich choices aren't great. There was one particular sandwich that I used to eat all of the time and they decided to remove it. I hate when that happens. Aside from the sandwiches, I used to purchase about a half dozen bagels. The bagels have remained somewhat consistent, if I overlook the fact that one of my favorite bagels (Dutch Apple) no longer exists. I think back to when I dined at Panera Bread for the first time and how excited I felt that I found a great place to eat. That memory is long gone. Goodbye PB. Nice knowing ya!!! read more

I had dinner at this Panera's and was very dissapointed with the service. I ordered the pick two, Greek Salad and French Onion Soup. They gave me Cesar Salad. I returned it and got the correct salad but the soup was in a small paper bowl because they ran out of soup bowls and I guess nobody wanted to wash them. While I waited for the correct salad, my soup was getting cold so I asked the employee if it was possible to reheat the soup. She said for me to go up front and heat it in the microwave. I was very upset with the service and the fact that I paid the same price for the pick two and the soup was half the size. The customer service at this store was terrible. It was 8:00PM and all the employees looked like they couldn't wait to close. I also can't believe I was told to reheat my own soup. When my salad was finally ready, the lettuce wasn't fresh and the tomatoes inedible. It also seemed as if they were running out of everything. I could not get a piece of baguette at Panera, a BREAD store. They were also out of bread bowls and all they seemed to care about was cleaning up and getting us out. There wasn't so much as an "I'm sorry." I have been a loyal customer since this store first opened, but the level of customer service as well as the quality of the food has dramatically decreased. This experience will definately make me think twice about returning to ANY Panera location. read more

I give Panera 4 stars, due to the fact that their food is always awesome! However, the line can be dreadful & the wait for your food can be agonizing too. Also, There's not enough chairs and tables. All in all, I will take waiting in line for a few extra minutes to receive EXCELLENT food and service, than to have my food immediately and have it be awful. read more

I go to Panera for bread bowls. I've often been disappointed with the service at this particular location, but, during my last visit, I had a surprising experience. I ordered the bread bowl and was told that they are "out of bread bowls, can we put it in a cup for you?" WHAT?! I ONLY want the bread bowl. I was halfway between staying and going, and asked frantically, "Is there some other bread that I can buy and make into a bread bowl?" Seeing that I was upset, elite cashier, Bill Burke (I think that was his name) came to my rescue. He found a loaf of sourdough and fashioned a bread bowl for me. I am a very unlucky restaurant goer, this kind of thing happens to me all of the time, so I know how rare that kind of service and help is. Thanks so much, Bill!! read more

I really like to eat Panera and eat there often. However, I have to comment on the very small portion sizes for takeout. This issue has happened several times recently. This evening I was there, and got a large mac and cheese to go. The portion size was a complete joke. Because I'm a frequent patron, I know what the portion size should be. The size was way less than half of the bowl ‍ When I told a staff member, she said that it should have more in it. Not less than 2 seconds later, the manager walks up. I ask him if it's possible to fill it up more. He declined snd insisted that the portion size was correct. He said, "the portion sizes are predetermined, but the mac and cheese is always less than the soup." While this may be true, this specific portion size was way less than normal. In fact, its sad that I paid almost $8.50 for a large, when it's about the same size as a small. I definitely am not happy, and especially annoyed. Never coming back here, especially ripping off customers. Panera lost a longtime loyal customer! Sincerely, A very disappointed customer read more

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Disappointed. I stopped in just now to do a takeout order - ordered the Mediterranean bowl, no tomatoes and extra chicken. Just got home and realized my food has tomatoes and NO chicken. Normally, it wouldnt bother me so much but 1) protein was a pretty big upcharge, especially extra, and 2) I don't have enough time to go back to return it because theyll close before I get back. So I'm stuck with food that isn't correct, and out money. The smoothie I ordered was correct and pretty good, but the staff totally flopped on my meal. I'll think I'll pass on going back anytime soon. read more

I've NEVER had the mac and chee before- and I'm really not sure why. It was nothing short of IN-freggin'-credible. Only one negative to the trip- I wanted the dark roast coffee and it had grounds in it. Yech. Had to get the regular brew. Double yech. read more

One of my favorite places to order!! Love there food and great service. I had a problem with my order and the manager was quick to resolve the problem. read more

I went to this Panera today. They are really busy, so when I was waiting for my food for a bit, I didn't think anything of it. After waiting, I decided to peek at the counter and saw my soup up on the counter. I asked if it was mine, the worker behind the counter asked for my name. When I gave it to him, he said it was and instantly gave me a new bowl without me even saying anything. I thanked it and admitted that maybe I'd missed my name being called. Great customer service! read more

Good food but staff is very unprofessional & utterly rude. I love the food esp the combos but not the attitudes I receive from the staff at this location. Will be trying another Panera elsewhere. read more

They have messed up my order countless times. This time they forgot cheese in my carprese sandwich that i ordered extra cheese for so I was just left with bread and tomatoes. Never going back again. read more

This. Has to be, thee worse Panera I have EVER.been in! The woman who took our order was incoherent. She didn't ask for my Panera card. She didn't make any offers for a 99 cent cookie (I know, but daughter is with me). I wasn't asked if I wanted bread, chips or an apple. The people making the food looked like they didn't know what ingredients go on each sandwich. The place is dirty, along with the bathroom and beverage station, which has a liquid all over the floor. Plus, in NJ, if you eat in, they bring your food to you. Disappointed. read more

We have been going to this location for I don't even know how many years and they have really gone downhill lately. The portions are much smaller here than at others and our order often comes out wrong, cold and just overall sad looking. The sandwiches are often disheveled and the bread is always hard. The food quality is otherwise okay and there is no lack of flavor which is the only reason I'm leaving 2 stars. We ordered today through online pickup and ordered a bowl of soup, pasta, and a you pick 2 (also with the same soup but in the smaller cup portion). The order came out with two small portioned soups, a smashed and sad looking, tiny half of a sandwich and the chicken on the last was clumped together, cold and horribly chewy. It's a true shame but will likely not be returning to this location. read more

Stood in line long enough for it to no longer be breakfast time. It was 11:10 when I finally got to the register, only to be told that they "take the eggs out at 11" and switch them with lunch foods. Do they throw away the eggs at 11 AM?? Here's a solution, ask the people waiting in line what they're going to order if it's clear they're going to be waiting for awhile. THEN KEEP THE EGGS INSTEAD OF TOSSING THEM. Sheesh, there is no creativity, flexibility or problem-solving involved in customer service these days. Just because you have to follow a corporate model doesn't mean you should abandon common sense at the expense of good customer service. End rant. Go to another Panera for breakfast and be sure to arrive an hour before they "take the eggs out." read more

I was impressed with Panera. The food is consistent, the place is clean and they actually have people walking around cleaning up after sloppy patrons as well. I was never rushed, the atmosphere is chill, and my daughter loves this place. She spends more money here and at Starbucks than she does anywhere else. I took her here once though and spent a lot more money that I thought I should have. Sure everything seems fresh and is well made, but those little extras add up. I am not sure if I can afford to eat here very often, I think it is a bit pricey for what you get. Just my opinion. Even still, if you need a place to sit and work with free wifi and good food, it is the place the go. read more

This Panera is horrible. They never get orders correct. I try really hard to go to a different location. But I figured I'd get lucky and they would get it right. Nope. My fault. The to go bags are never checked. Management clearly doesn't care. read more

I went there 2 times this last week. One day I had a Cheddar Broccoli bread bowl.. I nearly shot in my drawers, it was awesome. The second I had a pananni, and I was blown away. Another good day in Delco! read more

This place is good, however this is probably the 4th time I have ordered here and they have forgotten my fruit cup which they charge me extra for. I may have to find some place else to take my lunch business if they can't get my order right. read more

Jeff at Panera Bread in Springfield, PA was a great help when I was placing a large order for bread bowls. I explained what we would need for our annual camping trip in memory of our son and he could not have been more helpful. The sourdough bread bowls for the beef stew were delicious! I called Panera in Havertown and in Broomall first. Neither were very helpful. I will do business with Panera Bread in Springfield. Thanks, Jeff. read more

It doesn't matter how good or fresh your food is if you don't protect the customers that eat there. For years, customers have been victimized by thieves while they eat inside the restaurant. Before the meal is over, dirt bags have charged thousands of dollars on the card that was stolen out of their pocketbooks. For years, Panera has refused to help Police. They won't provide video, report suspicious people or even return victim's request. All Panera's provide the same apathetic approach to their restaurants being a hot bed for thieves to pray on women, young and old. Fuck Panera! read more

This Panera is pretty cool because it was recently remodeled. So, basically, you order what you want on touch screen kiosks. You can still go to a cash register with an employee if you want to. You can customize your meal how you want it. They also have a rewards program for discounts and free items after so many visits. The people are very nice, I rarely have problems with my orders and I come in quite frequently. I would recommend this Panera! read more

I love the food here, the broccoli cheddar soup is awesome. The biggest complaint is how busy it is and how hard it is to find a table sometimes. Too many people who are there by themselves take up tables that could fit 4. read more

Walking in the door the aroma of burnt food should have made me walk out the door. I ordered. Bad mistake. The food is average, I guess, but the restaurant itself needs a good deep cleaning. The beverage station floor and counters are filthy. The booth walls have food scum on them. After sitting down an seeing these conditions, I lost my appetite. Threw out the food and left. Absolutely gross! read more

My second time to this Panera Bread location, I was in the area and decided to go here. I had the choice of Panera or Qdoba, I decided to take the healthier choice today. It was around lunch so the place was very crowded, as I expected. I had a very short wait in line, and judging by how crowded the place was, I was pleasantly surprised they did not run out of certain foods and had baguettes (my favorites). The service was average and so was the food. Nothing too spectacular, it is the typical Panera. Overall I enjoyed my lunch and will come back if in the area needing Panera lol. read more

This place has truly become the worst nightmare. Yes, you often see long lines since several of the employees stand around loudly yapping about nothing instead of assisting customers. The hot food is rarely served at an acceptable temperature either. After placing an order, the wait for the tray is tedious and drawn out. During lunchtime, it's unlikely you'll find a place to sit. And once you do, it's highly unlikely the table will be clean since a couple of the bus boys are so sluggish; they're also rude and have a permanent sour expression etched across their faces. The worst of all is the so-called manager, Jeff. He's very snippy, condescending and obnoxious toward customers. Around the lunch hour, he prances around the place as if he's special when he's not sitting with a bunch of other guys and loudly barking about sports or cars. It's simply not in any way a pleasant experience dealing with the wretched crew employed at this spot. read more

I enjoy going to this Panera as an alternative to the Pei Wei in the same shopping center. It is clean and the staff is friendly. The food is the same consistently fresh and delicious fare I expect from every Panera. I always go for the 1/2 soup 1/2 salad option with broccoli chedder soup, which is devine, and usually the greek with chicken added. The chicken is a little thinly sliced for my preference, but the quality is good. I also enjoy how they include pepperoncini in the salad, along with kalamata olives as opposed to skimping and using black olives. read more

The food is good, but it's rather expensive, and the portions are kind of small on the sandwiches. I usually enjoy what I get, but I always leave less than full. read more

Good food but terrible service today. Took three people to check two people out - and slowly.

Like to stop in for and a bagel or sandwich. Not always the cheapest but usually good. On a cold day, nice to sit by fireplace and drink a hot coffee or chai tea. Sandwiches are usually decent but it can be hit or miss with how they are made - I have had terrific sandwiches there and a few that had so little on them it was a joke. Which it was more consistent. Great baked goods and breads - their sourdough bread is awesome and they have other great bakery items/sweets (but not all that cheap), our favorites are chocolate crossants and bear paws. Salads are usually really good. The half sandwich and soup are a great combo. Decent coffee. Crazy though how much they charge for a little container of cream cheese for a toasted bagel when you could walk next door to Giant and buy a brick of cream cheese for the same or less. Orders are processed quickly. Nice to just stop in for a quick bite. Can be a bit loud in some seated areas. Bathrooms are usually pretty clean. Would pick Panera over stuffy Starbucks anyday, more mellow and cozier to hang out in. Mixed age crowd. read more

Panera Bread - sandwich of supposedly turkey, cranberry and greens. Not much of anything. - Sandwiches Near Me - Springfield, Pennsylvania

This place is great. I always love my Panera bread. This is a comfortable COM store with great food and drinks.