Pretty good, arguably better than many faster food establishments, when at The Shoppes, I grab a bite here. I recently tried their hearty and viscous Potato Soup, which was tasty. I also like their summer salads. Seating is comfortable, and the food is usually prepared quickly. That said, it's not as good as a Shake Shack Cheeseburger which will be opening at some point at The Shoppes, read more

Panera Bread - Customized Strawberry Poppy Seed Salad - Salad Near Me - Webster, Massachusetts

Came here on lunch and grabbed a toasted garden caprese sandwhich. I'm eating it and I noticed a BAKED lady bug!!!! This was on there before they toasted it. I'm so disgusted I feel like throwing up! Waste of $18.00 down the drain! BEWARE CHECK YOUR FOOD FROM HERE! read more

Panera Bread - Lady bug baked in the sandwhich! - Salad Near Me - Webster, Massachusetts

See all

Soooooo expensive!!! Quality is okay... not fantastic for the price. Half a small sandwich and a small soup delivered - at least $20.....salads are 3 bites. read more

Much improved Wi-Fi today! I haven't been back since my last review, so I can't say when they fixed it, but it's very stable and quite usable now read more

Sheesh! A lot of haters for this particular Panera. As the Duke of this spot, I have been on more than one occasion. Never, have I ever had a bad experience‍. Typically, I order through the app while I'm out and about in the area. They give an approximate time of completion. This is usually very timely. Pull up to curbside and check in. Within a minute or two I'm holding a bag of food! The presentation is great, not just thrown together. Not sure I've ever experienced an error in my order. Fast, consistent, delicious! Recommend for a quick bite on the go! Bon appetite! read more

Panera Bread - Bag of goods - Salad Near Me - Webster, Massachusetts

No one will believe it - OUT OF BREAD AGAIN The manager should be fired I've written multiple reviews about the same issue and keeps happening How is it possible a bread store is always out of bread? read more

Loved the Cobb salad for $11.00 it was great had kale and arugula plenty of protein with turkey ham and boiled egg great lunch ! Had it twice this week wow fast food has evolved and it was a relaxing Enviornment quality chairs and real wood dining table I was impressed ed paquette Woodstock ct read more

Strawberry Poppyseed Salad Ok first, I was a big fan until my last 2 visits often going twice a week during Strawberry Poppyseed Salad time. However, 1st time - go in and try and order my salad looking forward to it, I get it ordered using do it yourself machine. I had a gift card and it kept getting declined but knew I had $20 in it. I was so upset and frustrated it would not work. Than, I see a Manager named Scott and asked for help. He retorted back and I quote because who could forget it. *What do you want me to do, I just got here". Wow, how rude ‍. I left. 2nd time a couple weeks later , order in person to a nice young lady a strawberry salad no chicken as usual because it's gross. Get it and low and behold slimey chicken in it. I went back to the counter and tell the young man working it has chicken in it and I ordered it without. Scott was there and shouted at me that's how it comes I ended up picking it out the best I could, last time I will be insulted by Mr Rudeeeeee Manager read more

We stopped going to this Panera before covid because it was expensive. But we stopped at one in Hudson and it was great, especially their cappuchinno. So we decided to try rhe one in Webster. It will not happen again. After two tries I didn't get a cappuchinno. The first was a weak espresso. The 2nd was hot milk. We ordered one sandwich and got two. Neither was good. The bread was stale. read more

these hoes ain't give me nothing but broth in my CHICKEN and NOODLE soup. i expect more noodles next time

11am, no guests, 6 employees working... 2 simple egg sandwiches , no deviation no substitutions.... 30min + wait... nothing but attitude from the back area when i asked, politely Id like to add, just overall horrible experience for a "quick stop" read more

I went to Panera today for the first time in awhile and ordered a Mediterranean veggie In a word- it was horrible. No flavor, soggy, boring and slimy. I won't be back. $15 for that and a cup of soup read more

I ordered online curbside pick up got there and I waited and I waited and I waited. I did respond to the app saying that I was in slot three. They text me that it was already but it never came out. So I went into look for my salad and it was not there so I had to wait in line and ask where it was. The girl went behind to the kitchen to retrieve my salad. My salad was not the way I ordered it. And that is not curbside pick up!!! Not happy!!! read more

Kind of a weird review i'm sure, and not about the food (although the cheese brittany was AMAZING) but while passing through i stopped for a coffee and snack and wound up accidentally locking my puppy, keys, wallet, and phone all in the car. The employees were SOOOO sweet and helpful, made all the phone calls for me, made sure i had a new coffee and my three year old had a bottle of water and a snack. They seriously made the experience way less stressful than it could've been and i am soooo appreciative of them. I wish i got their names, but if you were working this morning thank you from the crazy lady with a loud toddler and little puppy locked in the car. i appreciate you all so much. read more

Slowest Panera I have ever been to, not even busy including takeout board and it took 20 minutes to get a sandwich and a bagel on one attempt and 20 minutes on another attempt to get 2 mav and cheeses. It was fully staffed too and has nothing to do with covid. Avoid this location if you need to move quickly. read more

Love Panera! They have a drivethru and it is so delicious! Their mac and cheese is my favorite and the service is always so great! Highly recommend it read more

Y'know it's interesting because the staff is usually very nice especially one girl who always puts time into making the salads and sandwiches look good .... Haven't seen her much though and hopefully she didn't get fired cuz she always makes the best sandwiches read more

brought my child there and cashier was grumpy, food was outrageously priced. Almost $10 for a cup of soup and 4' piece of bread... no drink.. 5:30 on a Friday 9/24 cashier was taking a phone order and no one else could take our order? I didn't get a receipt waited another 8 min to get a simple order. I tasted the soup and seamed very salty. Wont be back. Too expensive for me. I could get a kids meal at Pub 99 for $10. read more

I go to Panera Bread a lot and I haven't had any problems The food is delicious . I went today 1/8/22 with my daughter waited in line someone was behind me. She didn't want to wait and cut in front of us went behind the counter and went to the register and put an order in for herself. So she thinks she can cut right in front of the customer because she apparently works there. She is rude and what a nerve she has. She should of apologized to us. She wasn't working she just came in to eat. his was about 3:30 in the afternoon. read more

I was traveling back to Vermont after camping in Connecticut and stopped for a roasted turkey avocado sandwich. It was yummy and of course the coffee was too, but the best part was the service. I had trouble with my rewards card and the cashier took care of it with a smile. Once I had my meal-to-go in hand I headed home. About 100 miles later I discovered I'd left my house keys on the counter when I grabbed the bag. I called and spoke with two employees, including the manager. They were so helpful, friendly and got the keys back to me quickly. I count on Panera for a good meal, but the people at the Webster branch really made a difference in my day. Thank you! read more

It's just Panera. It's small, nice and clean. The Vegetable soup was better than I thought it would be. I stopped off at Panera so I could do some work by filling out a survey I needed to do. After about 1 hour during which I ate and used my computer, the internet shut off and said I had timed out and try to log on at 2:00 which was an hour away. It didn't even warn me that my internet time was almost up. I was not happy as I lost alot of information I had plugged into my survey, was lost. read more

This location recently opened here in Webster along with a drive thru which we used. Not sure if I've seen one at a Panera before but tried this one. Staff was all smiles. My only problem with it was the ten minutes it took to get my food. I'm not complaining about the wait, it's better then having the food pre made and ready to go. Somehow waiting at the drive thru is worse then waiting inside the store. . Did I mention that they have a few tables set up outside? read more

See all

bad management. got my sandwich wrong 3 times. super insensitive woman on the cash register. when calling out orders they speak very quietly. first time i received my order they forgot my mac and cheese side, after i gave it back i received attitude but got food, after giving it back my sandwich was wrong and after i gave it back again they told me to get the heck out read more

Just terrible. Can't get an order right. I have an inedible salad, they forgot my brownie and all I have to eat is a stale hunk of bread. Idiots. Smh. read more

My friend and I both ordered Mac & cheese..both were given to us cold and some of the noodles were brown and hard and stuck together. Brought it back, showing them the brown hard parts and they told us to heat it up oursleves....extremely disappointing considering it was around $12 and we were the only ones in the place. Staff was very rude and unhelpful. read more

If you know me, you know I like to imbibe in a couple adult beverages every once in awhile. My good pal Darius and I had a hot hand in a dice game the other night. So with our winnings (50 dollars!) we decided to treat ourselves to our favorite local haunt, Panera Bread. I ordered the tomato bacon grilled cheese because I go loco for tomato confit :) the sandwich I received was very sad and tasted like a used flip flop. the bathrooms were clean read more

The staff was so rude and they were out of bread when it's literally called Panera BREAD. When they handed us our food they didn't even wait for us to grab the bag before rudely dropping it and good thing we have good hands or else it would've been on the floor. The staff was inside laughing hysterically after the fact and not to mention they burnt the hell out of our sandwiches to the point they felt apart at the touch. read more

Love Panera's food from other locations, but the staff here is consistently rude and slow. No sense of urgency, go to Sturbridge location instead. read more

They always ALWAYS mess up the order by the drive thur and I have to park and go inside and then get whatever they forgot but they do give me a free cookie every time they mess up. The food is good, clean restaurant. read more

Worst Panera around! The manager needs to tender their resignation or give back their paycheck due to complete negligence. Most of the blame should go on me for repeatedly going back to this location. This is the 3rd time in the last 8 months they forgot to give me part of a meal either through drive thru or delivery. No, I'm not talking they forgot a slice of bread or a bag of chips. Last 2 times it was a kids meal. I call and complain and the stock answer is come on back and we will give you a $10 gift card. Then I have to try to explain to one of my children that they didn't get their meal because Panera staff and management are completely incompetent in Webster. It's bad enough the prices are ridiculous now I end up paying for a meal that I don't get, talk about a rip off! Do you know what the saddest part is, the girl that I talked to on the phone to complain remembers my name from the last time and she apologized for not being able to do anything. read more

0 stars should be an option. This is one of the worst Panera's I have ever been to. I recently went there and ordered their 3 cheese grilled cheese through the drive through and was presented with something so pitiful I was insulted. That grilled cheese is $7 and change and when I brought it back the girl told me "that's just how it comes." When I asked for a new one I was told that they had no more bread nor did they refund me my money. The picture tells all. Ridiculous. read more

Panera Bread - Salad Near Me - Webster, Massachusetts

Lunch today was just okay. Tried the pick 2 with turkey apply cheddar sandwich (on sourdough) and Thai chicken salad. Hated the sandwich. It was wet, too much cheese and the turkey was clumped into the middle making it hard to eat. Just gross texture. I didn't like the flavor overall either but I won't blame them for that as it's not necessarily a matter of sloppy execution. Salad was okay if not good. "Roasted" carrots were hard as a rock but looked caramelized, I picked them out. Dressing had more spice than expected and was good with the chicken. Side of bread was soft but not the "artisanal" (use that term loosely) style I'm used to. It had a waxy exterior and no real flavor. read more

I really enjoy the fresh food at Panera. Accuracy is an issue sometimes, which is the only reason I'm giving 4 stars instead of 5.

Pricey but Great service, Very clean, friendly, yummy meals. Handicapped parking, level entrance. Our meeting place. read more

The workers are very nice but they are pretty slow at the drive thru. They are often not ready to take your order. I go every day for coffee with milk and they have to clarify my order 2-3 times. read more

I was very satisfied with my recent visit and will definitely come to this restaurant more often. Shift manager, Danny, earned my respect forever. Generously, he gave me a bag of kettle-cooked chips out of his expense. His pay check. I guess there is hope for goodness in this world. read more

Always have great experiences at Panera of Webster. Staff is always very friendly and greet you as soon as I walk in the door. Sandwiches and soup are always very fresh and nice size portions. In the spring and summer, it's nice to sit outside. Also, they have the best hot cocoa and kudos to Panera for now carrying almond milk! read more

Best and only place around to get a bread bowl !!! It's amazing also they have really good iced green tea I recommend

Delicious food. Wonderful staff. Quick turn around from ordering to pick up. The atmosphere is inviting. Good place to sit and work on a laptop or with friends. read more

Panera used to be my most favorite fast casual restaurant, but lately they are sliding down a not very appetizing slope. Customer service is very lacking. I wanted a tune sandwich without the bread, but wanted cheese added. I never got the cheese. The sales associate was not very interested in actually listening to our order. When i pay $40 for a sandwich and 1/2 and 2 cups of soup, 1 bowl of soup and 2 cookies. Almost $4 for a kitchen sink cookie. Too expensive and quality is not like it used to be. Very sad. read more

See all