My cousin and I visited this Panera restaurant to pick up lunch on our way out of Williamsburg back to North Carolina. I ordered the Chicken Roma Asiago Bagel Stack, Dubai Style Chocolate Pistachio Cookie, and Passionfruit Paradise Energy Refresher online for a rapid pick-up order. Upon arrival, our food was ready to go in the pick-up location. The bagel stack was fresh and absolutely delicious! The refresher was just that, refreshing and tasty. I did not care for the cookie too much. It was just OK. I always enjoy the Panera chips because they are crispy, always fresh, and highly flavorful. We enjoyed our lunch. It was filling and satisfying. read more

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You guys are improving, however, it doesn't seem you are prepared at lunch time or rushes in general. It shouldn't take 25 minutes for a soup and salad. The place looks great but there is obviously poor management in the kitchen I know you guys can do better. Preparation is key!! You are serving in house and ride share! Act like you have third party orders and you will win. read more

Stopped on here again today and my food was a lot better than last time and very good customer service! Has the you-pick-2 and had a half BLT with the baguette and the Mac and cheese! Very tasty! Also had great customer service! Fixed my sandwich when I wanted the bread toasted! read more

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Our food was good and we had great service, with a clean inviting atmosphere and ambience read more

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As underwhelming as Olive Garden with the price tag of a steakhouse. The food is wildly overpriced, the bread with the soup was stale and the salad was soggy and the soup was as luke- warm as my feelings toward my ex-wife despite me picking it up immediately when it came out. Just avoid really not worth it- also the fruit cups are awful the pineapple was pale and sad. read more

Panera Bread - Sad pineapple hard and gross - Sandwiches Near Me - Williamsburg, Virginia

I order take out food from this location very often, but today I decided to dine in since I had enough time to enjoy my meal. I don't have a negative review about the food. My recommendation to management is to make sure the tables are tightened up I had to move to two different tables because the top was swinging and every time I moved my soup was spilling and the ceiling vents need to be cleaned they are collecting so much dust that I think it gave me Claustrophobia .. it's smells so bad because the carpet is so dirty. The staff is great my food is on point!! read more

Very overpriced! It was $31 for two.... half a sandwich/small soup and drink. Food was mediocre, will not go back, just not worth it. read more

This Panera Bread location is in a pretty good location of Williamsburg. If you haven't been before, you may get confused on how to get in and out of the parking lot. The restaurant itself is very clean and the baked goods always look fresh. The tea and coffee station is kept very organized. The customer service was great. Everyone was very friendly and the food came out fast. The ambiance was perfect. There's plenty of seating, the music isn't too loud, and the individuals working there ensure to keep plates and food off of the tables for the next person looking for a seat. read more

Panera Bread - Cinnamon buns - Sandwiches Near Me - Williamsburg, Virginia

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Food was good. Staff was not helpful at all. Kiosks had to be used instead of human contact. We even had to get our own cups. I will never set foot in this location again. Management should be terminated. read more

A cappuccino isn't 16 ounces of milk. I ordered it and was given a luke warm latte. Had to go down the street to a bagel place to get one. Also didn't get a refund as I didn't ask for a receipt. Nor did I have time to go inside as I was in a rush. That's why I used the drive through read more

I go to Panera often. Their food is consistently good, the service is pretty quick, and most of the employees are friendly. Some don't have much to say, but overall, I continue to go back because you can always count on what they serve. There are many people who regularly go there so there must be something that continues to bring them back. read more

It took a while to get our food, people came in, ordered after us from cashier and got food before us. Then didn't even give us pickles. I don't know if I'll be back to this location. read more

There is a large eating area. Today it was not crowded but the acoustics were terrible. For being so empty it was loud and you could hear the food preparers throughout the dining area. The Cream of Chicken and Wild Rice Soup portion was very small compared to what I have gotten from other Panera Bread (PB) locations. Also, the soup was so watered down and did not have the consistency nor flavor I've experienced at other PB locations. The Cranberry Walnut Chicken Salad Sandwich was not up to par either. The chicken salad ad a dry consistency and was in a lump form rather than spread over the entire piece of bread. The Ciabatta Bread was good though. This location was just not what I'm used to experiencing at Panera Bread. Not sure whether this happens all the time or not but today I ordered "Dine-In" using the App. My name shortly appeared on the order board as received. While waiting for my food, people that were ordering in store after my name was on the board started popping up on the board ahead of me and were subsequently getting their food ahead of me. I guess I won't be using the App when dining in anymore! read more

It doesn't matter which Panera Bread we go to, the orders include almost the same thing every time. A strawberry smoothie. My youngest loves the strawberry smoothie from Panera Bread. I really like using the kiosks inside for when I order because it remembers my favorites list. Every Panera looks similar, not a ton of frills. The drink stations are nice because you can refill your drink before leaving. The open kitchen is nice because you can talk to a person in the event you have a question or issue. My food might not always be the best, but as long as the Strawberry Smoothie continues to be made the exact same way at every location, I will continue to give 5 stars because you made my kids day. read more

My husband and I got lunch from this location today, unfortunately he found plastic in his sandwich....lunch over for him read more

Panera Bread - Plastic in sandwich - Sandwiches Near Me - Williamsburg, Virginia

Food is good and fresh, enjoyed very much it was a very nice snow if you did not have to drive.

Just a sh..t. Show. Making us use the self order screen and then taking 30 mins to get our food.... No longer acceptable...... And then allowing business to do interviews at lunch hour and play loud video......... very disappointing read more

I ordered a hazelnut coffee with the rest of my food but it wasn't with it. I should have checked the bag so it's also on me in that sense, still, can't trust anyone around here to do what they're paid to do, not even Panera. Easy one star for that unacceptability, too bad I'm too far now or else I'd go back and claim it. "What could improve?"? Give people what they paid for!! read more

The bacon on their sandwich is old and hard. I took it off my sandwich. I want fresh bacon. I returned another time and the bacon was even worse. read more

Nothing special to remark on for this Panera location. We stopped in to grab a quick and somewhat healthy dinner before returning to our hotel. We ordered at the self-serve kiosks and waited for our salad and soups to be ready. Took around 15 minutes with one or two orders ahead of us. Everything was correct and we had no issues. Inside was clean and well-stocked with drinks and to-go cutlery and napkins. Easy in and out in parking lot area. read more

I live in New Town and this location would be perfect if it weren't for the poor management. I order bagels through the app frequently and am almost always disappointed by the service. Today was no exception. I placed my order at 7am to pick up at 9. The first clue that something was not going well was that they were already out of plain bagels so I substituted other types to make my Bakers Dozen. I received an instant email confirming my order. When 9:00 came I had not received notification that my order was ready to be picked up so I looked at the app and it said the order was delayed. I called the store and when the person answered she said could I please hold for two minutes. Two minutes? No, I said I was waiting for a bagel order that is delayed and wanted to find out how much longer it would be. She asked if I had ordered on the app and when I said I had, she told me that the app was down and they were not taking any app orders. When I reported to her that I had received an email confirmation of my order at 7:15 this morning, she asked me my name. When I told her, she said that they were ready. I wanted to ask her why I wasn't notified that they were ready but I didn't. I went to pick them up right away and found that the customization (slicing all in half) had not happened. This store almost always seems disorganized... the employees are often chatting with each other while customers are waiting and many times they either don't seem to know what's going on or they don't care. I really like Panera and am always happy with the food... what upsets me is that here I am, within walking distance of the place and I have decided to take my business to the Panera on Richmond Road in Lightfoot. read more

Get there after a long day at Colonial Williamsburg. Sign that says we have no bread but can offer you a salad and soup. Unbelievable and disappointed! read more

Panera bread never fails me wonderful wonderful service and food and beverages are excellent. read more

Panera Bread - Broccoli and cheddar soup - Sandwiches Near Me - Williamsburg, Virginia

People here are pretty nice overall. The issue is when I just want to come get my sip cup drink and it takes 30 minutes when there's only two people in line ordering. Using the digital kiosk isn't any quicker. read more

fool me once! this place has one thing going for it: location. The food was meh, the cleanliness was below average , the soft drinks are 4-6$ each. This was NOT the Panera dining experience I was used to or expected read more

Food is decent. Great place to take my grandma, but it's expensive and it's not even that great of food. The worker gave my grandma random attitude because she asked if we had all of our drinks, definitely not needed. read more

Ok now, it's already one thing that it's on the baguette, but there is absolutely no way Panera is doing business like this. This is absolutely ridiculous seeing that this product could actually be favorable however, proper preparation should be explored and enforced. Aside from this distasteful product the staff at the counter were a delight, and the environment was inviting. read more

We recently stopped for breakfast- entrance was dirty, went to use the restroom before ordering -it was filthy - ended up not getting anything - disappointing read more

I like Panera. I do. But this particular location? They get my orders wrong about 90% of the time. In three years? I honestly cannot remember the last time that they got it correct. Even simple things: my breakfast sandwich was cold. Not "not hot", or "luke warm", or even "room temperature".... cold. This is consistently the worst Panera to which I have ever been. They forget things. They get things wrong. Simple things, like the Mac and cheese, which is normally so creamy? It's usually broken and lumpy. I don't know how they manage to screw up something every time... but they do. read more

Panera Bread - Sandwiches Near Me - Williamsburg, Virginia

Food was ok (typical Panera). However, the service provide me by KeKe was outstanding, friendly and the best. Worth the second visit the next day... read more

One of my favorite places to go for a quick breakfast service is always quick and atmosphere is so welcoming. read more

Panera Bread - sausage egg and cheese on Asiago bagel - Sandwiches Near Me - Williamsburg, Virginia

Panera never disappoints. None of us were hungry, because we pigged out on wedding cake, but that was hours ago and we really should eat *something* but we had Mexican last night and nobody really wants phô, and I refuse to patronize the wing place because they have a no gun policy, and ugh, pizza. And I plaintively wailed "isn't there anyplace I can just get a salad?!?" And that's when my Darling Bride reminded me that Panera is a thing that exists. She and I did the You Pick 2 deal. My strawberry poppyseed salad was fresher and crisper than I'd feared, this close to closing. I've decided that I'm not a huge fan of the dressing they use on it- too sweet for my liking. But the mix of lettuces, strawberries, blueberries, and pineapple was delightfully well-balanced. I paired it with the baguette and the cream of chicken and wild rice soup, which (like most commercial soups) was a bit on the salty side. But I washed it down with their wonderfully refreshing plum ginger hibiscus tea- unsweetened (0 calories!) and delicious. Darling Bride got the summer corn chowder (delicious and sadly seasonal) paired with the chipotle chicken avocado melt. Our Spawn had the barbecue chicken flatbread and a caramel latte. He pronounced it "good! It actually got me to eat cilantro, which tastes like champagne poured over Lava soap!" I'm not sure how he knows, but okay... Dinner for the three of us was about $36 bucks. Well worth it. read more

Panera Bread - Sandwiches Near Me - Williamsburg, Virginia

This is a super busy location so things tend to be taken care of haphazardly. I usually don't care much since I'm aware of the hectic environment ahead of time, however I think there are some things that can't be excused. This fly in my sandwich, for example. read more

Panera Bread - Turkey sandwich with a fly - Sandwiches Near Me - Williamsburg, Virginia

Not a good experience. I come in on a Sunday while doing some shopping figuring I'd get a quick handheld snack. I walk in and they have a chicken teriyaki and broccoli bowl, I'm sold. I order this for 11 and some change only to get what I can say was less than a small qt size anything from a local chinese food restaurant. I did not expect this from you guys what a rip off read more

Panera Bread - Outside - Sandwiches Near Me - Williamsburg, Virginia

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Probably the worst experience I've ever had an any Panera ever. Ordered online for pick up for a total of 4 people. The total bill was nearly $80 so value for money is already at a premium. Plugged the address into multiple GPS apps (Waze, Google maps, Apple Maps, etc). And every one of them put the store over 1/2 mile from where it actually is. After driving around for 20 minutes looking for the place, I tried calling the store for help. Called at least 6 times, and every time no one ever answered. Why even have a phone number listed if you refuse to answer? Finally went into another store and the employees there were able to give us an idea where it was located (Panera should probably give the Vitamin shop employee a free sandwich for helping a Panera customer). When we finally found the store, it wasn't very busy at all (so no reason to ignore the phone), a normal lunchtime at any Panera I've been to and other store seem to manage things much better. On their menu online they list sweet tea. I never knew Panera had sweet tea, but thought maybe because we were further south maybe that is why they had it. Turns out, they don't have it. It's just unsweetened and you add sugar. Don't put something on your menu if you don't really have it. read more

Good consistent food, just like another Panera we visited yesterday. No issues eating inside, this appears to be an older store. I didn't not notice tables blocked off for physical distancing. We chose a table in the far corner with a table lamp that was missing it's shade. This should be fixed ASAP. The other Panera completely blocked the table top with Easter eggs display. read more

Standard Panera experience. Came in for a late lunch and was second in line. The cashier was really pleasant and my food came out quickly. Chicken salad sandwich and chicken/wild rice soup. First time I had both and neither were exceptional. Wouldn't get it again. There weren't a lot of people there, but it seems like every single table was taken. read more

The drive thru gets blocked due to the adjacent car wash. The food was fresh but not worth the 25 minute wait after only 3 customers on the order status screen. The inside seemed clean and large enough to move around. read more

Great taste and descently fast service on a busy, hot afternoon. We had just finished walking in Colonial Wiliamsburg with our 2 dogs and were looking for a quick bite with an outdoor seating area so we could get them some water while we ate. We picked Panera Bread from their Google Maps photos showing their large outdoor seating area and were not disappointed upon arrival. The outdoor area wraps around the side, with the majority of it being in the back. It has at least 11 or 12 different tables, most with at least one cushioned seat and a large umbrella. We brought our own bowl to give water to the pups and had a pleasant lunch! I got the Frontega Chicken Panini with a side of chips. Tasted excellent! It definitely hit the spot in combination to the Green Tea I got to wash it down. Her meal + mine cost just over $20. read more

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By far, the best Panera ever!!! Excellent customer service, quick and efficient service, cheerful ambiance!!! I love this place!!!