5 stars. Excellent experience at this Panera. Staff was friendly, professional, and incredibly knowledgeable about their products. They met our needs right away and went above and beyond to make sure we were happy. Fast, welcoming, and great food. We will definitely be back. read more

What is not good to say about Panera! Great food for the price when in the road and need something better than fast-food. Parking lot out front with plenty of space. When I opened the door you immediately smell baked goods and are welcomed with a wall of breads, bage, cookies and baked goods. Pat seems to be my person everytime I stop in working the register and she is terrific! Always smiling, always patience even when there's a line. She is always pushing cookies, cakes and that last extra something you need to brighten the meal I ended up getting a scone because if it. Today was half sandwich and soup. Took advantage of the seasonal Autumn squash. Did not disappoint. read more

Panera Bread - Salad Near Me - Wyoming, Michigan

This was the smallest bread bowl I have ever seen. It seems like they used a bagel to serve the soup. The soup did not even fit in the bread bowl. This is definitely up to Panera's standards--or the Grinch hit them early. read more

Panera Bread - Soup and smallest bread bowl around. - Salad Near Me - Wyoming, Michigan

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I would give them 0 stars if I could! My bagel was not toasted as requested and it was stale. I paid over $9 for a latte with an extra shot of espresso and it basically is flavored water, yuck!!!!!!! Our company does HUNDREDS of dollars in food orders a MONTH and we will NEVER order from here again!!!!! read more

Panera Bread - THIS was at the bottom of my cup, EWWWW!!!!!!! - Salad Near Me - Wyoming, Michigan

I've been to this Panera quite a few times with friends but I mostly come to study and I've never had a bad experience. The food is hot, the staff is friendly and quick even with at low staff, and there are plenty tables throughout the restaurant for large groups! (Also a lot of plugs) read more

Panera Bread - Kitchen Sink Cookie Agave Lemonade - Salad Near Me - Wyoming, Michigan

My mother and I were on our way out of town on vacation and our first stop was for breakfast. I placed my order through the Panera bread app for pick up thru the drive thru. We arrive and get in line in the drive thru. The line is not moving fast at all. We wait patiently. After thirty minutes in line we are still not to the window. My order had been ready for thirty plus minutes. I am not happy at this point. I leave the drive thru line and go inside. I explain the situation to the girl behind the counter. She calls for a manager. The manager comes from the back with an attitude. I explain that I have been waiting in line for over thirty minutes for my food. She tells me that she can't help it that she only has a couple employees and most of them are in training and they have 12 orders or more. She is not kind. She is rude. Basically making excuses. She never apologized. I told her that at this point I want fresh food because my food has been ready for over thirty minutes. She rolls her eyes and goes to the back and I can hear her ordering the employees to remake the food. They eventually bring the bag of food to me again with no apology. They never gave us the cups to get our drinks so I had to ask a young man that was not even on the clock to provide us with our cups. Very very disappointed with the service that was provided. read more

I ordered a half dozen bagels to take to my customer meeting and they were stale. How embarrassing that I brought stale bagels. The case barely had anything in it and after attempting to eat a bagel I bought it was clear that they were from yesterday. read more

carry out order. 8:30 AM and already out of the correct bread for the sandwiches. took 20 plus minutes to assemble 5 sandwiches. store was not busy. missing cheese. Go to the Panera on 28th. Much better. read more

I'm sure this applies to all of the Panera bread locations, but the one that we went to is right across the street from bagger Dan's. Although the soups were great, the sandwiches didn't have much protein in them at all, making them seem like a rip off. Very little chicken salad in my sandwich And my friends sandwich was largely bread, tomatoes and lettuce. Sorry but you won't be getting our business anymore. read more

Do not waste your time with curbside at this location. They don't know how to do it. Update: trial #2 within two weeks did not end any better. I once again waited several minutes after my scheduled pickup time to walk in and find my warm food order sitting quietly on the takeout shelf. The receipt was, once again, clearly marked for curbside. I spoke to the manager who repeatedly said "I'm sorry" and gave me two cookies. I implored her to have a team meeting to discuss how the process works. Original review: Really frustrated to be sitting in the parking lot for over 10 minutes waiting for a curbside delivery that was clearly marked on the receipt. It's a great service when the person actually remembers to bring the food out to the car. I'll try it again and update my rating accordingly. Please work on this. read more

The worst experience ever. They lost my order and the manager was condescending and unhelpful. Never going back.

Bought a 8 dollar "bowl" of chicken noodle soup, it was basically broth with seasoning. I am not over exaggerating when I say there was two bits of chicken, I wouldn't even call them "pieces." I'm sorry, but the economy is tight right now and overpaying for soup is not something I'm going to repeat :/ read more

I must say, I take full advantage of the self-checkout kiosk. Not only do I take my time looking over all of my options, I completely change the composition of the meals (have you ever ordered sandwiches on their croissant before? Delicious!). All of the options are delicious, but I have had a mix of experiences in workers, where some have been mediocre. Most often they are friendly enough, but I think because I show up close to closing most of the time, they are in a "getting ready to close up shop" mentality. Still, the food is consistent and good enough for that quick meal (in my case where I can essentially make my pick two salad and sandwich to order) that you don't necessarily want to take the time to make yourself. read more

Fresh ingredients. Fast service. Good menu selections. Cobb salad with green goddess is good.

This place deserves better than the current rating. Customers next to us had a problem solved immediately. They were out of plain bagels and brought us one for free when they found one. Everything was clean but didn't use the bathroom. We were greeted from the door with a smile. read more

Panera Bread - The front entrance with the free bagel - Salad Near Me - Wyoming, Michigan

Well we visited this Panera bread and as you can see by the pictures it was atrocious on a Saturday afternoon. The tables were dirty with no employees cleaning them. We will give them one star for the food tasting pretty good but while you're staring at dirty tables it kind of makes your stomach turn, do not go here unless you can stomach a pigsty. read more

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I ordered the grilled cheese, full, and a bowl of tomato soup The size of the grilled cheese was mediocre at best. The cheese was not even fully on the sandwich itself so a quarter of it is just bread, disappointment from a great place. read more

Panera Bread - This should have been the one sandwich that has been perfected at a sandwich establishment. - Salad Near Me - Wyoming, Michigan

This was one of the worst franchise experiences. Talk about hitting the lower bar off the pole. So let's start. Walk into to an empty lobby. No one was there to greet us or near the counter for around four minutes. Looking around and see an employee just talking to family members. Then I assume a manager pops around a corner and says he will be right with us. Something might happen. Well he comes back and takes our order. The first item they don't have. Move on to a second choice and they have that but no tomato. (Bacon grilled cheese) so we order pick two items. Cheese broccoli soup and the bacon cheese sandwich and the other was Mac and cheese with bacon cheese sandwich. Paid grabbed a number and went to set down. Now our search for a clean table. There is literally no tables clean in a mostly empty store. How pathetic. So we chose the less of two evils and picked the cleanest table. So we wait. Couple people come into the store. We are waiting for our food. My wife is looking around and sees new guests getting food and her hunger alarm bells start going off. Two more couples get food and now a woman comes up and mentions they no longer have broccoli cheddar soup and would we like something else. My wife now upset says Mac and cheese and she really doesn't want that but we already paid. Also she asked I would like as an alternative and I reminded her I didn't order soup. So a short while later. We are brought food. The sandwich was placed on wheat bread and my least favorite for grilled cheese. It was a cold micro grilled cheese sandwich. I should have snapped a picture but I just wanted this to be over. On the sandwich I was not given an option of anything else when I ordered and yet I paid twenty three dollars. It was absent of service for walking in the door. The filthy dining area and a total lack of pride in services a customer would like. The girl mentioned she would give us a pastry but they was only two to choose from. Not happy at all. So I apologize for the vent versus yelp. I hope they get their act together and no one else has this terrible of an experience. read more

Panera Bread - Messes everywhere even still after we left - Salad Near Me - Wyoming, Michigan

portions are not even close to what u order. took 30 min to get barley half of what i ordered. don't waste ur time read more

Panera Bread - portions are so bad - Salad Near Me - Wyoming, Michigan

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Went to go to this Panera to get a lite dinner and do some work. After circling 3 times and not finding any parking I finally just left and went somewhere else. read more

This location disappointed me. I ordered the French onion soup and it's not as great as it use to be. The bowl was barely full and it took them a while to even get it to our table. The bread was ripped rather than cut. Panera use to be much better, now they give you tiny portions that are expensive. Parking is tight and getting there is difficult with all the traffic in the surrounding area. read more

I attend the clyde park location regularly since it is close to where I work, so I get food on my break. I used to have no problems with the drive thru, but in my last 3 trips, one had no napkins or straw, the next had cold mac and cheese, and most recently they gave me the completely wrong sandwich. I basically paid $15 for a bag of chips. Not to mention they are closed Saturdays, which makes no financial sense. Overall they have good food, but it is pricy and they really need to fix some drive thru problems. read more

The food took too long and the four cheese grilled cheese had so little cheese it looked like garlic bread. read more

Panera Bread - Salad Near Me - Wyoming, Michigan

Shout out to one of the workers (Ellen or possibly Elle) at the Clyde Park Panera for having the greatest customer service! We eat out waaaay more than we should. There was an issue with my sandwich and she fixed it, no questions asked. So thankful for her great customer service! read more

We find Panera's to be reliably good tho can get slow during peak times. We were at this location mid-morning & just ordered a couple espresso drinks & cinn roll. They didn't have many customers & it still took way too long for the coffees. There were flies on the pastry which was shrugged off by the employee when I mentioned it. Also pointed out very dirty/unsightly coffee serving area, and the manager apologized & immediately fixed it. This is a good location for this place but management needs to pay more attention to service & conditions. read more

Really disappointed in this bagel sandwich. Would've just got a plain bagel if I knew it was going to be this. Won't be going back at all read more

Panera Bread - Is this really a bagel sandwich. Really disappointed - Salad Near Me - Wyoming, Michigan

Sooooo slow with their drive they. Food quality is good, but I come in the morning when I'm in a hurry and have places to be. Most of the staff is wandering around inside, not hustling, not doing anything to get my order ready. wrote this while waiting, after 15 minutes sitting at the window. Still no food in hand. Just a simple egg sandwich and latte. read more

Ordered through the drive thru, paid for two sandwiches, a soda and bowl of soup, barely pulled out and realized they never gave me my soup. Parked vehicle, ran to drivethru window in the rain, since I never received a receipt, they demanded that I pay for the soup. Again. Not only did they mess up the sandwich orders but I was double charged. read more

Rating is entirely about delivery - or rather the lack of! I placed an order at 8am requesting delivery at my office between 11:15 am and 11:30 am. It is now 2pm and I STILL don't have my order. I gave very clear directions - this Panera has delivered to this location MANY times over the past 12 months. So they know the company and it's location. I can't get through on the phone - it rings and rings until it goes to voice mail and the mail box is full / not able to take more messages. NO IDEA what happened to my lunch. There is an Apple Spice caterer down the road- looks like they'll be getting my business from now on. No idea how I'm going to get my money back since they won't answer the phone : ( read more

Probably the best service that I have received at a Panera. We stopped in right before it closed (unknowingly) on September 14th and ordered for dine in. The staff kept extra iced tea in the dispenser in case we wanted more even though they were cleaning up to close for the night. Both the staff and manager were very welcoming and we didn't feel harried or rushed out. Very courteous and friendly staff. Food was also well prepared and consistent with what we have received at other Panera locations. read more

Very small sandwiches ,(very little meat), for what you pay for and they don't taste all that great either. You can make a better sandwich at home or goto Subway, get a footlong with as many toppings as you want and pay less. However, they're soups are pretty good especially in the bread bowl. read more

We ordered online an are very disappointed. They promised 12:30 and it is now 1:30. I had to drive to the cafe one mile away to get it fixed because no answer when called!!!! read more

Just left a minute ago, don't usually do this but they forgot my damn side. Didn't even bother to ask.

Ordered delivery for my daughter who was not feeling well. I ordered two bowls of soup, paid for two BOWLS of soup and received two bowls half full. I was very disappointed and doubt I will order again. read more

I've been here about 3 times now. Both prior visits my order was wrong and today's is no different. There are only about a half dozen families eating here, at 2pm on a Sunday, but you have to ask for a place to sit, because every single table is disgusting! Dirty and full of dirty dishes. Gross. read more

Panera Bread - This is pretty much how every table looks. If it isn't covered in dishes, it's covered in crumbs and food. - Salad Near Me - Wyoming, Michigan

I love Panera, but this drive thru is the worst! There were about 3 cars ahead of me and it took almost 20 minutes to get to the window!! The lady had my order wrong, which then meant rush to make the correct one. When I got it, you could tell it was quickly put together and the sandwich was hardly even pressed. They need to work on a quicker drive thru, I almost left and drove over to chick fil a!! (Which honestly would have been the smart thing to do.) read more

I don't know how a place can be out of stock of everything as they were. And when the simplest seeming order was placed (mac n cheese, chicken noodle soup and grilled cheese with a apple on the side) it could still be so messed up. They gave me tomato soup instead of my desired chicken noodle. The apple had dirt and HAIR on it. The Mac n cheese was tiny. Food bland. Waste of money. read more

This particular Panera Bread is AWFUL! I have tried several times to give the benefit of the doubt but the service is terrible. I have been ignored when I went in the restaurant as they were much too busy having social time with one another, my call ahead orders have taken 30 minutes longer than anticipated, and the are ALWAYS out of something. The last time I visited for breakfast & they were almost out of every kind of bagel they sell, when I finally was able to place my order & get my food I wasn't given a receipt, my change, or a sorry for your trouble. Not going back to this Panera! read more

If I could rate this franchise it would be a -10. Trying to get help for my sick daughter for almost 2 months because know one knew who the manager was. Once we found the correct manager we thought great, not true. The manager was rude and acted like why are you bothering him. The arrangements that were made were not kept. We have been loyal customers to this location for quite some time and just wanted some help while we are going through a difficult time. No heart, no compassion! read more

Stopped in for lunch at 1 pm. Steady but not overly busy. Picked a corner booth, and found napkins and straw wrappers on the floor under booth and on top of the table. My wife ordered a salad, and when it was delivered to the table, the server never saw the napkins I swept out from under the table into the open. Ugh! Panera needs to clean up its dining areas and keep them clean! Had this same experience at the Panera in Holland two weeks ago. Food is good - and why we come back, but the operation overall is lacking. Panera's standards are falling in West Michigan!! read more

Panera Bread - Salad Near Me - Wyoming, Michigan