Super helpful staff ... no high pressure tactics... nice selection ... we needed an item quickly…read moreand the manager went above and beyond to get what we needed.

I bought my mattress and box spring a couple months ago, and I have no problems with it. I…read moreabsolutely LOVE my mattress!

Back again for another mattress. And, once again very, very happy- service, quality, selection,…read moreprice. Not to mention loads of on-site parking.. and we certainly found exactly what we wanted plus the delivery guys are equally good. In the price is disposal of your old mattress and installation of the new one. Added to the package- it's manufactured locally- no tariffs to ponder. Bottom, it's a great deal and it's local!

Plenty of parking while they're open ,which is fairly often. Good delivery staff.It's a bit tall…read morefor me to sit upon and I'm not sure if it is comprised of memory foam or not. We'll see.

We had a really good experience with Ross Hathaway at the Broadway store. He spent plenty of time…read moreshowing us the mattress models in keeping with what we were looking for. We never felt pressured or rushed. The delivery team notified us of their delivery schedule and was right on time. *Just a note...this is a family-owned business and Ross explained that there is typically one person working in the store at any given time. I recommend you allow plenty of time to shop, especially if there are other customers in the store. That being said, we are very happy with our experience and our purchase.

My wife and I stopped in when Kristy was working and she was great. She was clearly extremely…read moreknowledgeable about the products, but also gave us the right amount of space to explore on our own and not feel pressured. It's clear she is genuinely interested in helping people sleep better, and not just focused on a commission. I also highly recommend spending a few minutes in the massage chair at the front of the store! That'll make your day better!

Plank and Coil carries exceptional beds/ bedding but also unique and high quality furniture you…read moremost likely won't find elsewhere in Portland metro. Recently I downsized and needed furnishings that accommodate my new home. The couch, chair that doubles as a sleeper , along with other purchases exceeded my expectations. The owner is personable , knowledgeable and non pushy. I highly recommend checking out Plank and Coil when shopping for beds and furniture.

We are sleeping comfortably and soundly on a new certified organic Savvy (Serenity style)…read moremattress. The mattress is a 3-layer, 3 inches thick latex. Each layer has 9 thickness options (soft to firm), that can be split on each side of the bed for each sleeper's preference. The sturdy organic cotton casing has organic wool batting quilted inside. Why buy an organic mattress? Think of it like this. Organic vegetables are healthier because they don't have chemical pesticide residues. Likewise, organic mattresses do not have all the chemicals that run-of-the-mill mattresses are made of, like toxic flame retardants and phthalates. These chemicals out-gas. So why breathe any toxins that may effect your health? Why sleep on a bed of toxic chemicals? I digress! Now to Dennis and Plank and Coil. My wife and I made probably 3 trips in to the store to test drive a store full of organic mattresses. Naturepedic, Organipedic, Savvy rest, Palm Spring, Vispring are some varieties to try. How to test drive a mattress? Lay on several and compare. Dennis is the Driver's Ed mattress instructor with knowledge and patience to help you compare the choices. It is important to lay about 15 minutes on any mattress that your are considering to see how your spine, hips, limbs, neck and booty feel and fit the mattress. Is there sink or sag? Do you float cloud like or roll around like a jelly fish? Any limbs go numb? And relaxing those 15 minutes on the mattress, perhaps, you doze off or snooze a bit. That clinched the deal for me! Plank and Coil - is the way to sleep nirvana on an organic mattress! Also, the delivery team are mattress experts. They help with the set-up and positioning of the new mattress, pads, toppers, core and all accessories and ensure your bed frame has the right support for the mattress. In our case they recommended additional wood slats between the welded steel slats on our Room & Board frame. So there you have it! We spend about 1/3 of the time in the bed. Why not get the best and healthiest rest? I believe that is an organic mattress. We love how we sleep now! My mind is resting knowing "NO TOXINS IN BED WTIH ME!" Plank & Coil selections and expertise, no sales pressure, made the choice for us easy-peazy! All mattresses have warranties and return policies to check out! I recommend check out Plank & Coil!

I can honestly say I have never slept better since we got this mattress a few days ago. In fact…read moreI've never slept better on any mattress during my lifetime. Dave was great. He was knowledgeable and very helpful. We tried the mattresses he had on display and figured out the prefect combination for our needs. The mattress has no odor whatsoever. Its organic. Don't be fooled by the ones You can buy online that claim they are organic and try returning them when you have an issue! It's easy to turn over unlike the memory foam mattresses. There are no body impressions or humps in the middle so far and I don't anticipate any because latex mattresses behave differently than memory foam mattresses . When my husband gets into bed I don't feel it. The cover is a really nice cotton. I don't slide off the edge of the bed. There aren't coils sticking in my back like the Costco hybrid Stearns and Foster mattress. This mattress has the right amount of support, not too hard and not too soft. We tried five mattresses at Costco and they all had issues and were of poor quality. It became a huge hassle buying and returning them. Although this mattress was more expensive, it will last us the rest of our lives and well worth it. You can't put a price on a good nights sleep. Thank you Dave and crew.

Here's a rave review for this company! I have problems with the toxic chemicals in mattresses and…read moreDavid is the first person who explained the process in getting a chemical free, organic mattress. My first night sleeping on it was a dream...I'm highly recommending this store over all the many many mattress stores I visited. Yay!!!!!

It is really amazing the difference a proper mattress can make in one's life…read more My mornings used to go something like this: waking up not because of the dreaded alarm but rather because of the stabbing pain in the middle of my back. I had fleeting thoughts of a voodoo doll somewhere with my name on it... my back was in such a bad state that it hurt just to breathe deeply. My mattress was trying to murder me in my sleep. Even my cat wouldn't sleep on the crappy old thing. At my chiropractor's office, my masseuse told me she had just bought a fantastic new mattress at Parklane for less than $800.00. After my chiropractic and massage appointment, I headed directly to Parklane in the Pearl District. The fellow in the store was low key and I didn't feel any pressure to buy. He left me alone and let me flop around on all the mattresses. I found a couple that I was really interested in but I didn't purchase that day. I ended up coming back a few days later and trying them all again. I'm told the folks there don't work on commission. They just want you to get a mattress that you'll be happy with and found one, I did. Just like Burgerville, they make it to order so it takes about a week for your mattress to be ready. Now, delivery was a bit more frustrating. They have a two hour appointment window and mine was between 10am and 12 noon, which is not during rush hour or anything so I am still wondering why they were an hour late. They even called to tell me they were 10 minutes away and were still 40 minutes late after that call. In addition to being late, they did not have on their paperwork that they were supposed to recycle my old mattress. I had paid $25.00 for the recycling service. Thankfully, they did take the old one away. I did appreciate that the delivery fellas wore shoe covers before coming into my place. It has been almost a week now. I roll out of bed with ease; no more bad back. My cat now sleeps curled at my feet. I spent exactly $712.00 to have a new mattress (sans box spring) delivered to my door and installed upon my Murphy bed frame and my old one recycled. I did spend an hour fuming because they were late delivering it. Overall, I am pleased because now I sleep so comfortably. If you need a mattress, this is a great place to get one. 2014 - Review # 64

Excellent customer service, fantastic warranty, solid reputation and stands behind their product,…read moreexemplary brand We originally purchased our mattress from Parklane Mattress in 2012 and are advocates for buying from our local Oregon economy. The showroom we went to was clean and the sales staff was professional. They provided very informative details and supplied clean pillows to demo the floor model mattresses. We made our selection and felt very happy with our purchase. The mattress was promptly delivered without any hassle or fuss. A few months pass and we begin to notice the mattress loosing its firmness, I am 300 lbs and 6'-6" and am hard on equipment usually and was expecting some usual wear. We waited another few years and really began to have problems with the mattress, pocket springs being stubbornly stiff and no longer providing cushion. Various hot spots feeling unreasonable for sleeping. We went to the Parklane mattress store in the Pearl and poked around looking for something else, we were met with the same consistent excellent customer service and were informed of Parklane Mattress' generous warranty. We were abundantly pleased and promptly contacted Jon and Debbie with their warranty division. We completed some paperwork and sent in some photos. The warranty process was seamless and was beautiful. No hassle, egregious stipulations, or red tape, just simple human to human interaction. Within a few days the delivery personnel came on schedule, removed the previous defect mattress and replaced it with a beautiful new mattress. We are thrilled with our new mattress and are sold for life with this brand! Sleeping on their product everyday is a dream and knowing that this brand actually stands behind their product makes us feel reassured. This company reaches above and beyond the call of duty. Very reliable and consistently exceeds expectations!

It was all the way back in sunny, warm, some might even say hot, I wouldn't, and suddenly I felt…read morethe mood was finally right to buy a new futon mattress and new cover. I had been thinking this over for over 6 months. And mind you I had a mattress with this sneaky spring that had freed itself and somehow, someway, always manages to poke a hole in the rear of my yoga pants until I lay a towel underneath. Up next on my journals of Turkish bathhouse delights: So where were we? Buying a futon. I walked in going from no clue whatsoever and after about 5 minutes of sitting unassailed, to making up my mind. I even had my futon cover picked out. It's this gorgeous true red with a subtle pattern. I just finally got around to getting it delivered by friends a couple weeks ago. It's beautiful and comfortable. 2023 - Review #13

This place is awesome! I stopped by to look into different mattress/futon options for my new studio…read moreapartment today, thinking they were open later I wound up face to face with them right as they were closing up. Immediately embarrassed me and my friend apologized and turned to leave but they opened the door quickly and urged us to come in and check it out! They took time to show me different options, explaining each considering my needs and budget. I really appreciated their kindness and time! I would urge anyone with any curiosity about handmade mattresses, handmade bed frames, futons or lovely local businesses to check it out! Thanks so much Cotton Cloud!

We bought a very expensive "leather" recliner here only to find that after just weeks of use, the…read moreseat started to tear. That means it's not full leather - it's bonded which is very cheap to make. It looks good but does not hold up to daily use. For the price we paid, the chair should have been all top grain, high quality leather. That's what we were sold but did not receive.

My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.