Oh boy, how i love this place. Very dangerous place if you love cooking gadgets, glasses and…read moredishware. The staff was very helpful and wrapped our purchases well so that they made it back to Hawaii safely. I would have bought more, but ....luggage/carry on restrictions prevented me from doing so. Its a great place to wander around and dream. Nice furniture and decor as well.

I love their drieds. Even more when on sale. Customer service is good. Some items can be pricey…read more Sales can be very good value at times. Beautiful modern, decor

We love Room & Board! While we have had some minor quality issues with a couple of our pieces,…read more their customer service is what makes us keep coming back -- always there to resolve and stand behind their products, which you don't see too much these days.

when me and my friends walked into the store looking for apartment furniture, we were promptly told…read moreby a employee that she would be following us (3 teenage girls) around the store to "make sure we weren't defiling the furniture" Stereotyping your customers based on age and assuming that just because we were teenagers that we were up to no good is no way to draw business. We had every intention of purchasing a dresser for our apartment but thanks to their "customer service" we will not be returning.

Such an adorable treasure trove right next to Crossroads! The store is filled with everything from…read moreSanrio stationery, blind boxes, and plushies to Japanese kitchenware and home decor. The far right of the store also features a tea wall offering a large variety of tea, including matcha tins and many specialty blends. Shiga's Imports is a wonderful place to browse, whether you're looking for something specific or a thoughtful gift.

Love this store! Lots of cute Asian products!…read more Upon entering they have really cute Asian and foodie themed cards, I got one for my mom. They have a decent size selection of tea that you can purchase by the bag and prices are fairly reasonable. I fell in love with their pen section! Omg the pens were so cute and they were doing a buy 4 get 1 free deal. The pens were about $3 each. They also had lots of plushies, stickers, keychains, and a lot of other nice things!

Such a horrible experience with CB2. The shop in particular does not believe in any customer…read moreservice. You have to continuously change your order. They will not be forthcoming and you have to ask every time about the order status. It looks like you are selling to them rather than them selling to you as they take their customers for granted. If you ask them a question, they will ask you a question in return rather than answering or solving the issue. Never again I'm ordering with them. There are much better options than this branch of CB2.

We ordered some plates and the emails we got from CB2 told us very specifically to use the curbside…read morepickup. We followed these instructions exactly: Park in the garage, press the specific button on the email. We waited ten minutes with no sign of anyone coming. We tried calling the number and it said "Press 1 to talk to an associate," but pressing 1 simply made a robot list the store hours. There was a call button in the garage, which I pressed and got someone who seemed annoyed with me immediately. I tried explaining what happened and he said "This is Crate and Barrel, not CB2," but they have the same garage and as a customer I have no idea what the connection between the two is. I explained we couldn't get a hold of CB2 and he said in a very condescending and sarcastic tone, "Well, have you tried going in there?" No, I tried following the instructions from CB2 and it didn't work! We ended up re-parking the car and going in there, and they gave us the plates. after another bit of a wait. Why have instructions for parking in a garage and hitting a button that does literally nothing? When we brought these issues up (including the unreachable number) to the employees, they gave us a card with the exact same number which didn't work and said "Next time call this number." We told them this is the number we called which didn't work, and they said, "Oh, well we can't change that, that's up to corporate." I am never buying anything from here or Crate and Barrel again.

An absolute jewel of a nursery amidst the hustle and bustle of a busy mall. It has its own small…read moreshop with outdoor plants strategically placed to lure you in to the store. The outdoor is very artistically designed with art pieces and decor. Now you step in, you will be greeted by indoor houseplants for the minimalist to maximalist plant lovers, garden decor and essentials, plant and garden care products, planters and other artsy tchotchkes. Everything is so beautifully placed; it's hard to leave empty handed. If you are a plant lover, enthusiast, hoarder or anything in between, this place is heaven. I bought a begonia maculata (polka dot begonia) at their 50% off tropical plant section. It was $19 and a good sized plant. The store people are super-knowledgeable and friendly. They answered all my questions about tropical indoor plants. Next time I come to the mall, I will probably come here first. :)

Rude salesperson. I left a few minutes after arriving. Nice selection, but it would have to be…read moreexceptional to justify me staying there--or returning. I don't like shopping in places where people cant be bothered to be kind. Unfortunate for them because I have my in-laws visiting soon and was prepared to buy a lot of new plants to spruce up my space.

Absolute GEM of a store!…read more Picked up a tiny plant for my ceramic and loved the vibes and aesthetic. Will definitely come back soon!!!!

I had been driving by this shop multiple times after moving nearby, and after moving again I…read moredecided I needed some plants and pots. The owner of the shop helped me pick out pots for some cactus plants I had and I bought a couple new plants from her as well. She helped me repot the plants too, which was really nice because I was worried about damaging them.

Cute boutique located in the U district. I stopped by after having dinner at Ba Bar in the same…read moreplaza. I walked in and saw a variety of Washington themed merch. I was on vacation so I needed to pick up souvenirs for my friends back home. I couldn't help but look through all the shelves. There was an assortment of stickers, little trinkets and chocolates to choose from. It was difficult making a decision, but I ended up buying a trash panda (raccoon) and PNW themed stickers for my friends. I had a lot of fun in the store and hope to visit again when I'm in town.

I loved this place, it's cute as a button and they had a lot to choose from. However, I made a bad…read morechoice. I bought a perfume that I tried in the store and absolutely loved. I don't know what happened when I purchased it. It was pricey and unfortunately, it gives me a made headache when I put it on. Unfortunately, I found this out back in California. The people working there were very nice. And I felt welcomed when in there, but I should have purchased this from Amazon. At least that way, I could have returned it easily. The perfume was so cheap, that my head hurt upon putting it on. That didn't happen in the store. I wish it had. Oh well. Expensive lesson learned.

I have to say, this is a beautiful store to walk through. Never been in the store before and…read morethought we would pop in for some window shopping and to see what it was like. There is such a large variety of furniture to look at. The way they set up each floor is like walking through multiple dining rooms, bedrooms, and living rooms. If I remember correctly, I believe there are 5 floors. They even have an open rooftop with outdoor furniture and a nice view of University village. There are stairs but also an elevator. There was someone who greeted us as the door, but after that there appeared to be no associates walking the floor. Maybe it's be reservations? Unsure, but it was nice to be able to peruse at our leisure.

I love RH. It was incredibly easy to set up an appointment with an interior designer, and the…read moreexperience was seamless from start to finish. I brought in a blueprint of my home with exact measurements, and the designer created a life size layout to help me visualize everything. Being able to customize every piece and see material samples in person made the process so much easier. Furniture delivery was quick, and the space is pet friendly, which I appreciate. The interior designer helped me select everything for my living room and kitchen, and I couldn't be happier with how it all turned out.