We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

I've used them alot and they come out quick, prices seem fair and they do offer many different…read moreservices!

I was introduced to TerraFirma and a new product called Vuba Stone. I wanted to change the…read moreappearance of my patio and after learning about this product decided on starting the project. The salesman, customer service and installation team I dealt with are second to none and I couldn't be more pleased with the quality and outcome of my patio! Many colors and designs can be created and at a relatively inexpensive option and the maintenance is a breeze. My personal opinion is this product is much better than the epoxy coatings that are available. Overall, very happy with TerraFirma and Vuba Stone.

Our experience with TerraFirma was insane. We are seniors and my husband is in hospice. Our home…read morewas flooded, our forced air heating lost, our floors buckled etc. We need a quote for our insurance, TerraFirma employee came out, and we soon discovered it was a big mistake. Their employee proceeded to tell me that our home had not flooded, that IF it flooded it was somehow our fault or I was a liar. He refused to acknowledge our buckled floors that you can visibly see and feel when you are walking in the damaged areas. The man was insane. Needless to say, I kicked him off our property. Thank goodness hospice workers were driving up our driveway, or he would not have left. Hospice saw that I was visibly upset with the man's insane behavior.

They are a family owned business and the person who came out for the courtesy assessment was…read moreprofessional and highly knowledgeable. All of my interactions with their people (3) was always excellent. From Pat to John to Jean, all experts.

Good price, good communication. Prompt to get to work and worked very diligently until the job was…read morecompleted.

Luis and his crew just completed our basement install through John's Waterproofing and I cannot…read morerecommend them enough! Absolutely phenomenal work, they were fairly priced, quick and efficient and kept us informed every step of the way! Luis checked in with me every day after they finished for the day to answer any questions and to walk me through their progress for the day and my confidence in their work couldn't be higher! Highly impressed and very excited to finally use our basement with the peace of mind that everything is safe and sound! Thank you Luis & crew!

I had this company install a sump pump, all new French drains and vapor barrier in my home's crawl…read morespace due to standing water. Less than 2 years later they came for an annual inspection and their sales rep told me due to visible mold, he urged me to get encapsulation for $26,000! I nearly had a heart attack! He didn't even offer a discount on the work they already did which would all have to be redone. But he sure pushed to finance it. Such a sham! I had an official inspector evaluate the condition and promptly told me there was no need at all, minimal mold and good air temp. Beware of this company's sales tactics and pressure. Unfortunately my warranty is through them so I'm stuck. But you can make a better informed decision!

I haven't used Better Basements and Waterproofing yet, however, that's because they were honest…read moreduring the inspection and told me I didn't need to use them! I had a sketchy company do work on my crawlspace a few years ago and they've since fallen off the face of the earth. I was nervous to have a new company come out and 1) find something wrong and 2) try to sell me on things I didn't need. Michael H. with Better Basements and Waterproofing was honest - what was done by the former company wasn't up to his standards, however, it's fine for now and we can probably wait a few years before having any work done again. He also said we could use Better Basements and Waterproofing for sump pump maintenance (since we can't use the original company), however, he reassured me there isn't a binding yearly contract and I can just call if I'm interested (no need to agree this moment). I appreciated how honest and thorough he was in his inspection and in his explanations of everything. I've had a lot of companies over the years try to sell me on things I don't actually need. Michael didn't, and because of that, I actually will probably use Better Basements and Waterproofing in the future if I do need work done.

The company responded quickly and efficiently to my request to address the vibration caused by the…read moresump pump at my property. The technician provided a thorough assessment report with several options for me to consider, which I really appreciated. On the day of construction, the team completed the work quietly and professionally. I'm very glad to have found them and look forward to working with them as my long-term crawl space service provider.

Very fair price, Cliff was professional on time and fix our water problem and when finished looked…read morelike he hadn't been here at all, very clean. If I know anyone else who has a water leak or water problem I will certainly recommend AWATERPROOFING&DRAINAGE INC.

Cliff has done great work for us! Our house backs up to a mountain. We had a flood and 4 feet by…read moretwenty yards of debris and mud piled up to the back of our house. We could not get anyone to even bid the job. Cliff and his team cleared the mountain of sludge and branches and did it at a great price. Cliff did some other waterproofing work for us and we got competitive bids and he was the best. Cliff is also a good person who you can trust. Highly recommend!

I recently discovered water in my crawl space and contacted Ability Plus Drainage after finding…read morethem online. Within two days, they sent an inspector to assess the situation. He developed a clear plan to install a French drain to route the water to the existing drain leading out to the street, or, if that wasn't possible, to install a sump pump. The crew arrived as scheduled and worked extremely hard to resolve the issue. They were able to tie into the existing drain, which ultimately saved me $1,800. Everyone I dealt with was professional, courteous, and took great care to keep my home as clean as possible--especially impressive considering most of the work was done through a 4' x 4' closet floor opening located at a far end of the house. I highly recommend Ability Plus Drainage for any water-related problems you may be experiencing in your home. Sincerely, Dennis Cloutier Forest Grove, OR

Had Ability fix a small crack on a section of our foundation that was causing some water to seep…read moreinto our basement. They did a great job, efficient and thorough. Would hire them again in a heartbeat. No water has seeped in since.

Service seemed to be good until there was miscommunication. Then explanations changed?…read more We asked Your Crawlspace Guys to come back out after they worked on a wall, but it was still showing movement- we were told that they didn't know the problem was to the extent that it was(1 inch cracks appearing throughout as time went on in the summer) didn't know so much shifting would occur, and didn't have the tools needed to truly fix the problem, but that it would be a reoccurring issue due to the groundwater levels and yearly settling. Other back and forth continued for some time, and once a dissatisfactory review was posted online, their explanation changed. It changed to they knew the issues at hand, but they weren't hired for THAT, so they didn't fix it. Instead of acknowledging my complaints individually, the owner places blame on me and apologised for ME "being unrealistic" - AFTER THEIR OWN WORK INVOICE SAID IT WOULD DO SOMETHING THAT IT DIDN'T. They also claims they did the work for the sellers, and not even me and my partner....as the estimates, and invoices have my name listed on it, as well as my partners(name highlighted in green on attached photo). If they really didn't do the work for us, I would have expected him to hit back with "I couldn't find you in the system" like they have on other negative reviews. I also would have expected them to decline to even come back out to our house, if that was the case. The owner also claimed the company replaced a vapor barrier for me at some point, maybe they meant at closing?? but their response made it seem like they did it as some sort of courtesy sometime after the intial work was done. They either failed to communicate yet another thing, or they made up info to try to make a negative google review look better. We might never‍ know lol. They have so many positive reviews that our experience truly has us scratching our heads as to why our experience has sucked. If my partner worked on someone's car, but the same car came was back within 6 months, with even more issues, and all he had to say "sorry your car is failing, but I didn't know it was going to get to THIS extent, and I don't even have tools for this", he would still be held responsible in his position. It's been nothing but a headache for the last year, I can't go into my garage without feeling frustration and wishing we had gotten bids elsewhere instead of taking the route we did. I recommend going elsewhere for foundation specific issues(they do fine with crawl space work), especially if you're getting work done before closing/using escrow. That, or make sure to physically be present during all conversations and scheduling regarding what's needed so that questions can be asked and stories, blame and explanations can't be shifted later.

These guys are experts in their field, professional and courteous. I couldn't be happier. 10/10…read morerecommend.

I want to commend TerraFirma for their expertise in repairing the cracks in my driveway. Zack, Ken,…read moreand Tim are rock stars. I would recommend them to anyone looking for this type of service. Very prompt and professional. I would also like to thank Heather for everything she does for TerraFirma. Thank you again Rick Bacon

From the owner: TerraFirma Foundation Systems is trusted by thousands of homeowners in the Northwest to keep their…read morehomes safe, dry and stable. Foundation repair, crawl space and basement waterproofing and concrete repair backed by warranties that give you peace of mind. Contact us today to schedule a free evaluation!

Jeff was very punctual, fair priced and a joy to communicate with. His clean out work on our…read morechimney last fall was perfectly executed with zero inside mess left behind. Recently we discovered he also clears off roofs! So naturally we trusted him again to tackle ours. Inside and out Jeff does great work, he knows his stuff after so many many years and it shows. We highly recommend Chutes & Ladders for any and all chimney and roof cleaning. Thank you Jeff!

Did great job! showed up on time. Had them clean gutters…read moreand called back to do the chimney. Efficient and professional. Took care cleaning up. Definitely would recommend!