we called to have him fix the dishwasher that we bought through Longacres and he was recommended by…read moreLongacres. He said that we canceled the service call because we bought it from another company which we never did cancel, and he was rude and hung up on me will never use him or recommend

Highly recommend! Artem responded immediately to my inquiry when my dryer stopped spinning. He was…read moreable to arrive within an hour for the repair! He was very thorough with explaining what needed to be repaired and had very reasonable prices. He was incredibly focused on the details and very courteous. We will definitely be calling him again for our appliance repair needs!

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

I have bought many items if quality here. Fair prices. Good selection of things. Never know what…read moreyou'll find.

I'm somewhat surprised about the number of frustrated customers. I wonder if maybe not enough…read morepeople who had pleasant experiences are reviewing. Also, sometimes, people's expectations might be too high for what they had to put out for payment. One person expressed frustration about masks- and that is certainly understandable if there was no reasonable effort to do so by the respective technician. The service repairman I received was excellent and really knowledgeable. To make sure a screw would not be misplaced, he left it attached to a broken piece of plastic from the fridge container. When he came back on the second visit, it was immediately visible and located in a jiffy. He's very good with people, general surroundings, and for the one I had at random, we seemed to have a decent amount of hobbies in common. Would be lucky to bump into him in a social activity outside of this context. This is a reasonable enough company for working with with a warranty, and I'm so glad I had the warranty and a fridge issue that was manageable on my own until he arrived on two separate occasions. The typical wait time is 2 weeks right now. If there's a super emergency repair and you can't do enough of a "fix" to wait it off, it might be worth it for you to contact a more local fridge repairman and shell out those dollars!! I suspect that as a result of what is probably cheaper rates overall for the customer, there aren't as many staff who are working with Fast Appliance and they cover such a huge area. Right after the first visit, I was texted a link to schedule online. I could not schedule online and that is handled through the phone through a middle man and probably because over the phone, they can consider geography more. There's no point to offer the customer an option to schedule online if the link can't actually be utilized. A closer look at the reviews, and at least one reviewer said she used the online system when it was working. She wasn't aware that she had to be aware of types of appointments and this actually caused more hassle than efficiency. So, understandably, this company can't be bothered with super techy stuff to completely remove what was already attempted and instead just close the link itself or not allow for customer to schedule even though it seems to be no longer used (and for good reason, I'd say.) With noticing this change now and seeing responses by the company in past reviews, they seem to be considering customers' feedback and trying to improve as time goes on. Very big plus!! I dislike how the scheduling can be within "any time interval during that day" including the unknown possibility that "they could show up in the evening but probably not." I can understand this especially with covering such a large area and trying to match up different appointments geographically. A software such as ServiceNow could possibly help with these type of logistics (considers scheduling based on geography of customers, geography of staff, skills of respective staff, feedback gathering, etc. all in real time and managed well), but refrigerator repairs might not warrant such an efficient system and learning curve, and also the cost might not condone to have such automation available for such a company. Also, for the survey, which may've been more compatible over a PC, I tried to do it via the phone and I couldn't put in comments at the end that are in this review. Then after submitting my review with no comments via mobile, I tried to access via computer. The computer said that I'd already filled out the survey. I tried to fill out the survey again to see if I could add the comments in there, but the site would not let me. Completing some adulting successfully on my end feels good!

If I could make this negative stars, I would have to do that…read more Range: We had one tech explain the screw wouldnt come out and we should just go buy a new Miehle range. Eventually we got to their one Master technician, who repaired it perfectly in one visit. SteamOven: At this point, we are over $2,000 into repair costs, amost 2 years of time and still do not have a working combi steam Miehle oven. Before we realized they only have one Master tech, other techs came out multiple times, replacing $800 steam generator more than once. Not repaired. Once we had identified their one superior technician we entered a cycle where he would request a part be ordered, the wrong part was delivered, he would visit and we had the wrong part. Now we needed to try to get funds refunded so we could enter the next cycle and try to reorder the part again. In the fifth version of this we were treated to hearing the owner of the company call our valued tech and curse and swear at him, accusing him of all kinds of things... Believe me, this one tech is the only reason this company must ever get anything repaired! We have spoken to Patty, spoken to everyone who picks up the phone at Fast Appliance. If you have high end appliances and Kiefer or Gearhard sent you here, settle in for a very frustrating experience.

Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Very disappointed Can out because my fridge was warm …read more Did some tests, told me the computer was bad. He gave a quote to replace. But advised the fridge should be replaced . After he left I thought about his diagnosis. Thought it was wrong so I called LG they sent out a tech . He confirmed it was the compressor and replaced it under warranty . He spent more time trying to sell whirlpool than correctly diagnosing my issue

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

Can't comment on the quality of repair or fair pricing but if you want to deal with a business that…read morevalues Integrity, don't call Zelano Appliance Repair.

Bob and his crew came out same day and installed a maintenance kit in my Samsung dryer. The kit…read moresells for $30 on Amazon, but Bob charged $195 and installed it for a total $395. He was here for less than an hour. The dryer works but still rattles when operating. After, I called twice, but he hasn't come back to check it. I would not call him for service again.

I looked at all the local box stores before going to Maidencreek TV & Appliance and I am extremely…read morehappy I waited. I was in need of all new appliances for my kitchen and at the box stories and I felt like I was better informed than there sales people which left me with little confidence. Maidencreek new what they were talking about, had a much better selection, and after the sale even submitted all my rebates for me!! They even split up my deliveries so I could get my purchases before Christmas.

Excellent experience from beginning to end ;-) Fridge died and Brandon was extremely knowledgeable…read morein selling & setting up a next day delivery. Nick called at 8 am the following morning to give me 2 hr window. He & Jeff arrived right on schedule and proceeded to install and take out old appliance with skill and extreme attention to detail. I actually work for a big box store who couldn't deliver for several weeks & not even the perfect product for my situation, I happen to like Bisque ;-) I am extremely grateful for the excellent team work at Maindencreek. I will recommend them as they were recommended to me...honest, dependable & competitively priced !

Prompt response, great communication, punctual arrival, fixed the issue we had with our ice maker,…read morehighly recommended.

Very positive experience. Mike came out next day and told us (washer) would be practically more…read moreexpensive to repair then replace. Did not try and "sell" the repair. Works for himself versus a company with multiple repairmen, when you don't know who you are getting.