Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Said completed my annual maintenance today. Service was Execellent . He explained everything to me…read moreas he did the work.

I can totally see why this company consistently gets 5 stars. So, our AC goes out last weekend…read more95-100 degrees - we didn't need to use it until then so we turn it on and.....no bueno. We suffer through the weekend then I call JJ because the next Livermore heat is coming. I wanted a local place because I thought proximity would help. It did. I called at 1:30 and they had a technician assigned to arrive between 2-4. They send a text message with a picture of the technician and a link where you can track his progress in an Uber like map. Very cool. Tyler arrived and he started systematically diagnosing our system. During the diagnosis he clearly explained what was going on and how he was going to systematically look at failures. He was also very tolerant of our inquisitive cat. Long story short - our AC is back up. He walked me through the repair costs and cautioned us about the age of our AC and furnace system - not in a salesy way but very consultative. We are very happy with the entire JJ experience and would, of course, recommend them again.

We worked with Alan who seemed very honest and genuine. Spent over 13K and purchased their…read moremaintenance plan, now they are no where to be found. This feels like such a bizarre experience, we've tried calling multiple times, left voicemails, sent texts - no response.

Aaron was courteous, thorough with his inspection, and cleaned out a lot of tough, compacted lint…read morethat a recent cleaning did not. Definitely recommend !

Apparently left this review as a draft for a couple of years. Soooo ... a good reminder i need to…read moreschedule service again! :-) Excellent communication and service. Aaron was prompt, courteous, and kept me up to date/answered all my questions during the process.

Ramiro and Mohammed did an amazing job installing our heat pump. Their attention to detail was much…read moreappreciated and their work was clean. Lines and insulation were installed nicely. Sanny, who came out to talk about the HVaC options we had was also friendly and helpful.

I had an outstanding experience with Ratmir at Galaxy Heating & Air Conditioning. After another…read moreHVAC company spent nearly two hours trying to diagnose our system and still couldn't identify the problem, Ratmir arrived and had the issue pinpointed within 15 minutes, and fixed it in less than an hour. His expertise, professionalism, and efficiency were immediately apparent. He took the time to clearly explain the problem and what needed to be done to resolve it, giving us confidence that we were finally getting the right answer. It's rare to find a technician with this level of knowledge and diagnostic skill. If you're looking for someone who can quickly and accurately troubleshoot HVAC issues, I highly recommend Ratmir and the team at Galaxy Heating & Air Conditioning.

We had a great experience with Chill Heating and Cooling. First off, I had a total of four…read moredifferent companies give me a quote to replace our existing Furnace & A/C units. Chill was the second to arrive and give us an estimate. At first glance when comparing the numbers they gave me to that of the first company, they seemed way off and too cheap to be real. After getting more quotes, Chill remained the lowest price; however, the cost for some of the other companies came in somewhat close. Upon closer review of the contracts, the type of units offered by Chill were much better. A clear difference and made the price look even better! So we signed up and set our appointment up for the next week. We had to move the date since we felt the timing was terrible (expecting 90° weather when the following week was going to be 60°). They moved the appt with ease, even setting it for the following Monday -- on Memorial Day! This was something they offered and I jumped on it, since I was planning to work from home anyway that day. The day of the install went as expected. No issues arose; although, for the guys in the attic I think they would say they had to make some unplanned adjustments -- no complaints to myself or family. All three workers were extremely kind and respectful. They arrived at 9:20 AM and were out before 6:30 PM. Before starting work, they laid down tarps along the hallway (where the entrance to the attic is). They placed all of the old furnace/AC equipment out in front of the house, but cleaned it all up and packed it into their vehicles. They swept up most all of the leftover debris that fell from the attic space and gathered all of their tools. Upon exiting, one of the installers walked me through how to setup the Google Nest Thermostat. He was very patient and waited to ensure the system was fully functional before leaving (used a thermostat gun to read the temperature on one of the vents).

Great service from Chill Heating and Air. The technicians arrived on time, diagnosed the issue…read morequickly, and provided recommendations on how to proceed. We ended up with a new HVAC install as our previous unit was at the end of its life. They were professional, clean, and honest about what needed to be done. Will use again.

My AC was not turning on. I had already tried several troubleshooting steps myself but could not…read morefigure out the problem. I saw the great reviews for AIS and noticed a $58 service call special advertised on Yelp, so I reached out. Making an appointment was incredibly easy. Brenham arrived in just a few hours. He was pleasant to work with and clearly knew his stuff. He quickly diagnosed the issue and fixed it; it turned out to be a disconnected wire, so it was a pretty simple fix. While he was there, he also looked at another issue I was having with my heater short-cycling. It turned out the motherboard needed to be replaced, and he luckily had one with him. The price was on the higher side for a relatively simple swap, but I understand I am paying for his expertise, and since he fixed my AC on the spot, it seemed fair. He offered various other upgrades and maintenance plans, but all of that felt unnecessary for a 34-year-old system that is on borrowed time, so I declined. I would definitely use this company again and was very satisfied with the service.

My furnace fan/blower would not turn on and with being two days away from mid-to-high 90 degree…read moreweather arriving, I was dreading how to live through the heat without air conditioning. I called around and AIS came to the rescue. They were able to send a technician, Brenham, out the same day! My window was between noon and 3pm. I got a text from the office at 12:30 that the technician would arrive close to 2:30. Even though that arrival was within the window they had already communicated, they still thoughtfully reached out to give me a more precise time. This was much appreciated as it allowed me to run out and do a couple of errands before the technician arrived. Brenham texted me about 20 min before his arrival saying he was on the way. He arrived right on time and was very respectful and had a nice, easy going demeanor. He got right to work troubleshooting the furnace, explaining to me how he was approaching the task, which I appreciated. I even learned a couple of things about furnaces! The issue ended up being the furnace's mother board and the "universal" board he had was not compatible. I feared this meant he would have to order one and it would be more days without AC. Brenham said he would check his van to see what he had and thankfully had the exact board for my furnace. He replaced the board and the furnace blower turned on! Even though my issues was resolved, he took the extra time to check on my outdoor AC unit and did some diagnostics including checking the refrigerant levels. It was a nice "extra comfort" to know the AC unit checked out fine. I was in a jam and AIS came through for me. Brenham was extremely knowledgeable and did great work. HIGHLY recommend AIS for all your HVAC needs.

We have a Misubishi electric heat pump that we wanted to operate with a NEST thermostat. Mitsubishi…read moreoperates using it's own thermostat that requires a adapter to work. We had two HVAC companies come in, installing the adapter and the wiring and still could not get the unit to operate properly. We decided to try one more time, calling Spot Free. Brook came, consulted a technician, changed the format and 30 minutes later, we were operating. Professional care with customer consideration. Grateful for his service.

Very easy to communicate with and book a quote. I received 3 quotes for our HVAC work:…read more- Spot Free: $21K - Vendor we used: $23K - Another vendor who we used before and were happy with but increased their pricing recently: $32K We decided not to go with Spot Free for 2 reasons. First, the heat pump brand was changed in the quote to one that we did not want (Carrier). We were replacing it due to leakage of carbon monoxide. This is obviously a safety concern for us, but also a peace of mind issue. We had discussed using Carrier at the site visit, but I was adamant to avoid it. Second, Brook mentioned that there was a manufacturer's recall on our existing 1-year old Mitsubishi heat pump (we have 2 zones with 2 separate units) and that we should pay him out of pocket to fix it. I was confused, because we received no information regarding a recall and typical costs associated with a recall are not paid by the customer. Furthermore, we hadn't experienced any issues and we're still within the warranty period from the manufacturer and installer. Brook said he had been processing a lot of recalls on units he installed and Mitsubishi was slow to send parts so it's easier to pay him directly for the repair. I contacted the original installer, who we had a very positive experience with initially, and they said there was no recall. I also looked online and couldn't find any information regarding a recall.

Jose and his team were super professional and thorough with every step of the HVAC installation…read moreprocess. The estimate was submitted quickly and was reasonably priced. They did a great job setting expectations, checking the electrical requirements, and keeping me updated about their installation strategy. And when one of the units was installed lower than intended, they promptly set a date to return and raise it to the correct height. They stand behind their work. I would definitely hire AJ Heating & Cooling again for my next project, highly recommended!

AJ replied that they cannot attend to my AC problem. I have a Bryant HVAC system and they are…read moresupposed to be approved service company, but they just said they are unavailable.