Kevin helped me with a lot of my computer questions and gave me some useful recommendations…read more Had Luke come over to help me install a Startech 4 port USB-C Pcie card in my motherboard. He was quick, efficient, friendly and very knowledgeable. He helped educate me regarding my system. I'm looking forward to having them come over for my next computer project.

Dropped my laptop back in 2020 and busted it up pretty bad, never got around to having it fixed…read more Started to actually need to use it more regularly and decided the body was too unstable, so I sent in some photos, computer city repairs quoted me an estimate for the work, and I brought it in the same day. They replaced my hinges, fixed the placement of some of the parts that were out of place and keeping motherboard exposed, and created a fill for the parts that had broken off. Opens and shuts extremely smoothly, I almost forget how janky it was just a month ago. Works great, and was absolutely worth the price they charged, which was extremely reasonable, especially if I can get another 5+ years out of this laptop!

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

they did what they said they would do. most of the files were recovered and it was done in a timely…read moremanner.

This review is long overdue but I think of Vahan and Elen and the team so often and how they not…read moreonly saved my precious photos but were so kind, efficient and professional during my hard drive nightmare scenario... One week before xmas, I sat down to work and got a message and screen I'd never seen before - "no bootable devices found". I called my usual tech guys and they came over a few hours later but needed to take the drive to their shop. Of course, with the holidays, no one was working much and as much as I like my usual guys, I felt like I was getting the run-around and I wasn't getting any answers from them, they couldn't tell me what was wrong. I'm self-employed and do a ton of work over the holidays, so my anxiety and frustration increased hourly...I did get a new HD in the meantime, but I was very concerned about the data (and esp photos) on my failed HD. I found Five Star Data Recovery here on Yelp, I spoke to Elen and went to collect my failed HD from the other place and bring it to them. From the gate, I got updates every day or two and come to find out that it was the controller in my WD HD that had malfunctioned (Vahan is so wonderful in explaining the issues to a layperson!) and although there is a company that makes the little part to perform a "chip off" and therefore recover the data, there is not one yet for my make/model HD. However! As I still had my HD from previous to the one that failed, which had all of my pre-2020 photos on it (plus old docs, etc), Vahan was easily able to copy all of that over to a new external HD and I can't explain the relief and happiness that it brought me :-) I'm eager to come back when/if the little part for the chip off process becomes available for my failed HD, but in the meantime I'm just so happy to have my photos and eternally grateful to Vahan and team! Thank you all so much!!! :-) xoxo!

Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

GO HERE! Kaya at Macwest saved my MacBook Pro hard drive and all its data when the Apple Store said…read moreit was toast. He fixed component level chips and parts on the hard drive in order to get it working. His pricing was very reasonable, easily 5x cheaper than the big national data recovery companies. He kept me informed the entire time. I wouldn't go anywhere else. Kaya at Macwest is your guy!

Kaya is the best! Completely restored my Macbook Pro, which accidentally drank some tea. Just a sip…read more-- but it fried the logic board. Kaya not only fixed it completely but did so super quick! Highly recommend.

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

My MacBook Pro's LCD suddenly cracked, and I was in full panic mode because I had an important…read moreproject I needed to finish that day. I called several repair shops, and Computer Palace not only offered the best price, but they also had the replacement screen in stock. They repaired my MacBook the very same day, and I couldn't have been more relieved. The entire process was fast, professional, and hassle-free. It's hard to find honest businesses that deliver exactly what they promise, but these guys did. If you need computer repairs, I highly recommend Computer Palace. Great prices, excellent service, and a quick turnaround. Thank you for saving the day !

My husband took my M1 to get the screen replaced. They were able to complete the task within a few…read morehours. It looks beautiful and works just as the day I opened it. They even put back my camera sticker which was such a plus. Apple can't compete with their quickness or cost. Couldn't recommend more! If you need your devices serviced or replaced I highly recommend Computer Place.

David and the rest of the team at Platinum Data Recovery really did such a great job and went above…read moreand beyond to help me when I had a very difficult case with my failed hard drive. Not only were they upfront and honest but they worked with me throughout my international travel and illness that interrupted my project, and gave me a quote that they ended up kindly discounting because not all my data was recoverable. They offered various options to accommodate my time and needs and were very communicative and even gave recommendations for better hard drive brands on the future. I would recommend the team to anyone in a heartbeat!

Excellent Service! PDR brought my MacBook Pro back to life after a Strawberry Lemonade turned it…read moreinto a expensive paperweight. I originally took my laptop in to see if they could recover the contents of my hard drive. During my consultation, David told me he thought he could actually fix the computer itself. This was music to my ears since I had taken it to Best Buy (via Apple) and they had told me to get a new computer as it could not be fixed. Happily 2 days later I left PDR with my mac. Staff is SO Nice. I can't recommend these folks enough.

I cannot recommend Shawn Pak at Image Wireless Inc. highly enough. I walked in facing a series of…read morefrustrating issues with my iPhone and was fully prepared to spend $1,200 on a brand-new device just to be done with it. Instead, Shawn took the time to truly listen to my concerns. He expertly repaired my charging port, performed a deep cleanup to free up 60 GB of storage space, and completely reorganized my phone to ensure it runs like new. What truly sets Shawn apart, however, is his approach. He didn't just fix the technical problems; he took the time to teach me how to manage my phone properly moving forward. He demonstrated incredible patience and kindness throughout the entire process. It is rare to find someone so knowledgeable who genuinely cares about helping the customer rather than just upselling them. If you are having issues with your device, do not go anywhere else. Shawn is a master of his craft and a professional in every sense of the word. Thank you, Shawn, for saving me a fortune and for the excellent service!

Shawn's amazing, Shawn's friendly, he knows his business extremely well as he took care of ALL my…read moreneeds. I recommend him highly highly highly!! Highly professional. He has been in business for 35 years and he knows how to make everyone happy with not only doing things but teaching you about them. I was able to get my Gmail, AOL and Apple ID updated and also had my phone organized and cleaned and walked out up-to-date and a big smile Priceless and great to know!!