My order was done online so I can only comment on that. The ambiance when I went to pickup was dead. This was about 3:20pm on a Thursday. My order was ready when stated would be. I ordered specific way I wanted my lo mein and was done as requested. Everything was good. Only complaint was the at I ordered chicken lettuce wraps app and didn't get enough lettuce. The manager was friendly and when asked for spicy sweet sauce, he provided me with a couple of packets. I'll go back for cravings. read more

Service and staff were amazing and worth returning for. No way to add tip in credit card at purchase so bring cash if you care. They bus your table and bring food to you Nice real dishes and real metal utensils Food is ok. Very typical American heavy on sauces and very strong flavoring Haven't been in the franchise in uawhile, glad they replaced the tofu to real tofu and not the dehydrated, tiny slivers they use to have Typical dishes here but the tofu is our attraction and the prices are not bad, $11.99 for a plate Clean, spacious, corner location easy to find. Shared parking with HEB and others Pad Thai, wonton soup, Honey seared Tofu Join the club app and get rewards read more

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Amine was our server and he was really helpful and polite. Great service! The menu was full of options and we ended up ordering chicken drunken noodles and Thai chicken curry. Both portions were really good! A tad spicy and flavorful. I found the drunken noodles to be slightly salty but over still great. I would definitely order the Thai curry over brown rice again! We ordered chicken dumplings and the sauce it came with was delicious. Would highly recommend this location. read more

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The Service was AMAZING at this location The FOOD was fresh and hot and DELICIOUS The entire staff were FREAKING GREAT This is the Best PEI WEI location I've been to in a LONG time Thank you Will definitely be back read more

The chicken was awesome and saucy. It complemented the veggies we had with it and rice. We can not get enough of Pei Wei and I'm so happy my husband discovered this gem. The server was very nice and helped me with the menu. I was greeted when I came in which is always a plus. read more

As always customer service was amazing! This location was busy - it was lunch hour around 12pm.. but there were only 2 guys working and you would think they had an entire crew. They handled all the order and the TOGO orders quickly! The restaurant was clean.. they were friendly .. food was great! We did get the Lettuce wraps which are my favorite item @ $8.99 plenty for two people to snack on. Even better the next day. If you sign up with your email you get great offers and on your bday you get a free item. 100% recommend this quick restaurant! read more

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Yummy food as always! Husband and I came close to closing time and they greeted us so gracefully and made sure to make our food without any rush! We love coming here customer service is and so is the food. We always get then chicken Pad Thai and fire cracker chicken dishes are highly recommended. read more

I love coming with my son to enjoy wonderful Asian food. We look forward to wonderful food. The staff is also great. They are awesome!!! The place is always great. read more

Pei Wei Asian Kitchen - Pei Wei night putting with my son! - Asian Fusion Near Me - San Antonio, Texas

This concerns Basse Rd store in Lincoln Park HEB parking lot. Thurs. 7PM online pickup order. 5 Stars. Waiting at the minute of 7PM, packaged very well for travel. Super Hot. Cutlery included. Sauce packs included. In my Austin Hwy/Broadway corridor in San Antonio, there are big social issues with quick service restaurant staff-- for instance, the Sonic, Popeyes, and McDonalds are not usable on Austin Hwy. It creates a problem. But no more: this Pei Wei is my new place. I liked it so much I looked up what public company owns it so I could invest. It's privately owned. That may be the key to its quality. These guys did well enough to go out of my way to give a positive review. Thanks so much. read more

Great spot for Asian food in the Basse area of San Antonio. The dishes were fresh, flavorful, and served hot. I had the king Pao and my husband had them Mongolian beef both were delicious. The place was clean, and service was quick and friendly. Definitely coming back! read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - San Antonio, Texas

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I come here almost every day for lunch all the staff is polite. The food is delicious and affordable. Would recommend coming here.

Let me just start by saying great customer service! Angela, the host, went above and beyond! Thank you, for being one of the few restaurants that still value their customers. The food was pretty well portioned too. Overall, very happy with the experience. read more

Apparently they open whenever they want to. This is the third time I've came during my lunch hour and they aren't opened yet

Had an amazing experience at Pei Wei Lincoln Heights! Mark was super helpful, respectful, and kept everything clean. I had the Orange Chicken with Fried Rice --it was fresh and absolutely delicious! Definitely coming back! #PeiWei #GreatService #DeliciousEats read more

Great staff and the food was amazing i will highly recommend this place to anyone in the SATX area

Really good food and really good service would definitely recommend this place and the ambience is really fun

Great service, great food, wonderful people. Very clean areas. I imagine the taste before starting. Did not disappoint.

Food quality has drastically declined. Use to be our go to place but the service and food are now subpar. Overcooked noodles. "Saucy" dishes with very little flavor. Rice overcooked and dry. We've continued to return over the past 6 months in hopes it was just a one off but no. Just keeps getting worse. Hopefully someone from corporate steps in and shakes the place up. read more

Food was great. Dihia was very helpful, kind, and attentive! Restaurant was clean well maintained.

Pei Wei is a hidden fast food restaurant secret. They are very tasty and cooked right there on the spot. They are the same price as Panda Express but taste, flavor, and all around great than your average fast food Chinese place. They make it as you order it so the food is not prepared and sitting like you get at Panda or mall Chinese food. I say go to Pei Wei and experience it for yourself. Your gonna be surprised by it. Great food for your buck. read more

Pei Wei Asian Kitchen - NEW Firecracker Chicken - Asian Fusion Near Me - San Antonio, Texas

Ordered from doordash, so not as hot/fresh, but fine. Crab wonton were better than most - good blend of crab, cheese, scallion; bit of pepper, crunch). Served with sweet and sour packets. Chicken lettuce wraps were good with plenty of lettuce. I ordered spicy (wasn't) with double sauce, and I mixed in packets of mustard and sambar oelek)...very good. Spicy Korean steak was also bland, but I added mushrooms, onions, sides of steamed veggies, and ginger garlic sauce. Good mixed up. read more

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Kim is the best at this location. She rolls out the red carpet and makes sure our dining experience is perfect, we just adore her. Even brings us plastic fork for our little one, it's the small things in customer service these days read more

was at Lincoln heights location today, Kim was so helpful to suggest customer favorites. I really liked the green beans.

Sis and I had planned all week to go to the Pei Wei for lunch but when we got out of cars we were informed by a road worker out front not to start our cars as they had ruptured a gas line and boy could we smell it. We ran to the door and started pounding for someone to open the door so we could inform them to shut off their gas. Richard, the mgr, came to the door and had us come in as the fumes of the gas was really bad. He asked Vanessa, the front staff, to fix us anything we wanted and to stay in there until the area was cleared to go. Richard put sign on the door that the gas had been turned off so they could not cook any food. Sis and I really enjoyed our food and they courtesy that was given to us by Richard and Venessa. read more

Great service, food and the ambiance,I'll definitely be going back often . The menu is interesting and appealing to me. I give it 4 stars read more

Pei Wei Asian Kitchen - My dog - Asian Fusion Near Me - San Antonio, Texas

Did you know you get a free appetizer on your birthday!? Well now you do!! We got to choose between a couple different options, I went with the pork egg rolls and my friend (same bday!) got the pan fried dumplings. We were so happy about this freebie! John, the employee helping us, was AWESOME! Welcomed us with a smile and was helping us celebrate our birthday! Thank you John for your great service! We will be back soon! read more

Pei Wei Asian Kitchen - free appetizer on your birthday!! - Asian Fusion Near Me - San Antonio, Texas

I come to this location often and the food never disappoints. Mark is very professional and friendly always makes you feel welcomed, he is very committed to great service! I will continue to bring my business here, your loyal customer. read more

I love Pei Wei and especially this location! (Yea for bringing back the poke bowl) Always fresh,clean and tasty and if you are lucky enough to go on the weekend you will be greeted by Mark. Mark makes great suggestions on what to eat or extra add ins to make your meal even more of a delight. (Not related to Mark, just appreciate him) read more

Flew in from out of town, and the first thing we got before hitting the road was Pei Wei here in Lincoln Heights! Mark was our server, and made for an exceptional experience! He truly took care of every need! read more

Pei Wei Asian Kitchen - Outside eating area - Asian Fusion Near Me - San Antonio, Texas

New management sucks at the Pei Wei, there are no more slaves in this world. The higher management is prejudice against original staff. Everyone hours are cut.The atmosphere sucks. I refuse to eat there now. A good manager would work as a team player while carrying out management role as well, that promotes growth and stability and builds trust with staff. Cutting staff hours and threats could lead to staff turnover and loss of business revenue. I started out in food business and oh how it has become a money making scheme not caring about employees but only productivity and numbers. What kind of people we have running things. Greediness gets companies no where these days. read more

Food is delicious and the service is the best with Kim always going the extra mile to make sure all is good... love to come to this location because of Kim!!! Thank you for the smile and willingness to make sure we are taken care of!!! read more

The food was fresh and delicious! Mark was incredibly friendly and welcoming. The dining room was clean! Will be back!

This place is great clean tables good service and nice workers and food looks great but music is a little loud

I often visit Pei Wei during the week for lunch or on Saturdays with my friend. The the food is always fresh and so tasty. I haven't visited the other locations since I really enjoy this Basse Road location. The place is always nice and clean, the area where the condiments and sodas area is also very clean and Mr. Mark who always comes by our table asking if we enjoyed our meal and keeps the place in tip top shape. Great service as well as their delicious food. Highly recommend this location off Basse road. read more

When walking through the front entrance I was greeted by an employee named Mark. He answered all my questions about the menu and made some great suggestions! I will be back soon! Thanks again mark for making lunch experience a great one! read more

amazing, great food super clean everyones really nice and kim is super amazing. Love everything

This is the first and last time I will be eating at Pei Wei. The food was not warm, it was drenched in sauce- almost like a cold stew. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - San Antonio, Texas

Alexia helped us order and was very nice and had excellent customer service! Thank you

I had an exceptional experience here! Mark J. was friendly, knowledgeable, and went above and beyond to ensure I left happy and satisfied. Thanks Mark! read more

This is a mixed review .. Pros 1. Service was great.. friendly, fast and order was complete. 2. The lo mein and the lettuce wraps were excellent and it was a large portion. 3. The brown rice was cooked perfectly.. not chewy or mushy. Cons 1. The amount of chicken in each dish was very small .. I would say 3oz max. Orange chicken and kung pao chicken. Both were good just not enough. 2. The spring rolls were not cooked long enough. They should be brown and crispy. read more