I've had a great set of experiences at this store. It's quiet during the week, and the staff are…read moremost kind and willing to offer their suggestions and support. In particularly, Fernando helped me find specific tiles -- not an easy feat! And he came to my aid again, when I circled back for mosaics. This completely exceeded my expectations.

Hello Everyone! I don't usually take time to do these reviews but I felt compelled to warn all of…read moreyou against doing business with this establishment. Last year we bought hardwood floor from them for our Kitchen--A couple of weeks ago an Appliance Repair Guy scratched our floor and I wanted to see if we could repair the floor instead of changing the whole thing--I called Carlos there and he was very nice and said our floor was discontinued but he had a couple of boxes that we could come get them--He said that since our floor was a year old the boards might not match if that was the case he would return them for us--We went to the store and they loaded the boxes in my car. The boxes were very old and not in good shape and were slightly opened on the ends of the boxes--We unloaded them and waited for the contractor--When the contractor arrived of course he pulled one board out of each box to make sure there were no stains on the Maple Wood--Once they pulled these couple boards out it was discovered that they were severely damaged and the color of these the boards in these boxes were different than what I have on my floor--I immediately texted Carlos and he texted me to bring the 2 boxes back for a full refund--I still have the text message on my phone---He was very nice and said no problem. When I arrived at the store, the employee at the Counter was extremely rude and immediately started talking down to me as if I was a student in her classroom--I nicely explained the issue and showed her the text message from Carlos and she started talking to me down again and said well I am not taking them back! I was flabbergasted! I have never seen any retailer act like this! Home Depot, Lowe's, etc would never act like this--She brought our her Manager Quinn and she told him to back her up even though she was wrong and of course, that is exactly what he did---They made no attempt to resolve this or make me feel good as a customer who put my trust in them as a customer---Didn't even offer a store credit--Just kept lecturing me how he would lose money!!! Especially after I had spent thousands of dollars with them last year! On top of it! They kept the Merchandise and made no attempt to give it back to us before we left the store!! Now, it will have to go to the Credit Card as a dispute but can you guys believe all this for a lousy $300?? How petty they were/are! I will never go back to these guys and I wanted to give all of you a heads-up!

Great store, very friendly owner who helped me pick some items. Very valued curation and design…read moreadvice. I ended up buying some beautiful handcrafted items.

Wow, my in person experience with Greg the owner was far less than ideal. He might have been having…read morea bad day but still no excuse for treating customers with such rude behavior. On top of all that he has a terrible case of potty mouth. No thanks, I'll take my business elsewhere

Therapy is a great place to find gifts for anyone. Including yourself! Shoutout to Magdalena and…read moreMarie who put together the cutest birthday package for a special friend. Super helpful, and exquisitely curated items keep this neighborhood gem high on my go-to list.

What a great experience. I was sad they closed the San Bruno store, so I visited the Burlingame one…read morein search of items that I had seen in San Bruno. I could't find any, apparently all of those items aren't yet on their computer but somehow Marie the attendant pulled some from seemingly out of thin air. Now the Burlingame store will be my go to store for all the interesting and thoughtful gems that could be found only at the Therapy Stores.

I have nothing but good things to say about the service I received in this store as well as the…read moredelivery. I worked with Mackenzie, which is one of their designers. She was very knowledgeable about product and design. She made the ordering process very easy. She also emailed me updates on my order. Once it was ready to deliver, I received text messages from the delivery team to schedule a delivery appointment. Very simple and easy process. The delivery was made within the time frame that was offered to me. The delivery team Eddie, Jonathan and Heber were very professional and handled the furniture with care. I will definitely consider this store again for my furniture needs.

I've had nothing but good experiences w/this store & Mackenzie is the sales assoc. I've been…read moreworking with. She is nothing short of personal, professional & has been very accommodating in helping me return a coffee table which I purchased that looked like a sarcophagus in my LR! It was a beautiful table, however I overlooked some of the measurements & didn't realize it was way too oversized for my room. I was able to exchange it for a bleached teakwood end table which now looks stunning in my room! I now shop for the remainder of the items online & forward pics to Mackenzie via text & together we agree/disagree on the items we think would be most suitable for my needs. She has a good eye for design. I am very happy with the customer service I've rec'd from this store & will continue to shop here!

The service, speed and selection is amazing. In addition, they delivered the Flowers I selected…read morethe same day on very short notice. Great people and great place.

From the telephone ordering in which the female was clear, thorough and super friendly to the…read moredelivery status and closing. Everything was perfect. 10/10! I will recommend to family and friends! Thank you

When I set up my home office years ago, for financial reasons, I opted for a futon bed/couch as a…read moreguest bed. Each time I had a guest, I would have to wrangle the futon frame and unwieldy mattress into position. After a few years of frustration, wrenched backs and banged up walls, I decided to nix the futon and have a wall bed installed. The salesperson at Wallbeds "n" More was very friendly and helped me find the best fit for my small room at a reasonable price. I opted for a very simple murphy-style bed which folds up neatly on the wall. Oh how I wished I had done this earlier! The set-up couldn't be any easier and the bed is comfy and quick to make up for incoming visitors. I'm almost begging people to come to stay here because it is so convenient.

I would give a zero if that was allowed. Charged me $2600 more for a wall bed taking total cost to…read more$7000 . I could not dispute with the credit card either as they fabricated a random invoice and made the credit card folks cancel the dispute. Do not trust these guys!!!

This store is one of those spots that' just easy to keep coming back to. The location is great…read morebecause of how close the highway is to it and having a parking lot right next to the building makes it super convenient. There are also a lot of good cafes and restaurants nearby, plus a Goodwill, so it's easy to make a quick loop out of the trip. The staff are always friendly and greet you right when you walk in. They also have a board next to the entrance that clearly shows the sale colors, so you don't have to guess what's discounted. The inventory is a solid mix too. You'll find everything from more affordable pieces to higher-end items near the counter, which keeps it interesting every time I visit here. One thing I really appreciate is that a good portion of the sales goes the local Humane Society. I love this spot, and you can sometimes catch me here looking for my next treasure find!

This is not the kind of thrift shop where everything's organized by color and there's plenty of…read moreroom to move around. Treasure Paws is absolutely rammed with stuff and if you're ready to hunker down and hunt, you could be rewarded here. Don't miss the bins of scarves, the records in the back, or the strong selection of men's jackets. On brand with the organization it benefits, Treasure Paws also has a lot of pet items. Worth a look if you're in the area!

Really loved our rug buying experience here. The man who helped us (and turned out to be the owner)…read morewas so patient and very kind, a huge juxtaposition from other experiences we've had in these types of shops. Often, the fellas in these shops are pushy and continue to tell you what a good deal you're getting and want to rush you to a decision. Here, the shop is small, cute and we really felt like we could take our time and talk about the rugs in terms of color, detail, thread type, age, etc.. Its absolutely wild how much rugs are so this was not a decision we were going to hastily make and it was clear this guy knew that. We decided on a dark red statement rug from turkey with handwoven wool and a beautiful border. We love it (this was months ago and I'm just getting to writing about it) but if we hadn't, he offered a three day trial with the option to return and exchange if it didn't fit in our space how we hoped. You should absolutely buy your rug from here. He's also got quality pillow shams and decorative covers .

I was really impressed with the beauty, quality and service of savash's rugs. I was amazed by his…read moreknowledge of rugs and he helped me buy several carpets for my home. I would definitely recommend this place and will definitely be back