Penguin Aire Heating &amp; Cooling

(58 reviews)

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Residential Express Heating & Air

(486 reviews)

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

C.D. Shanahan’s

4.8

(191 reviews)

C.D. Shanahan's is a fantastic family owned business. We have used them to replace our water heater…read moreand a new AC/Furnace unit. Our AC started having issues cooling Thursday night. Called Friday morning and the receptionist was amazing and got someone to our house that morning. Full diagnostic told us the compressor went bad. Our unit was 13 years old, so it was about time for a new system. We decided to replace whole system as replacing a compressor is quite expensive basically half the cost of a new one. Mike came that night to price out a new system. I got two quotes from other companies. But decided on Shanahan because of their reputation, service as well as pricing. Talked with Mike and Conner (the owner) about our options and they came on a Saturday to install even though they didn't have an opening until Thursday. The owner himself came with a couple guys and replaced our system. They were very polite, did excellent work and we were back up and running. Plus they had very affordable pricing. These guys care! Use 'em. We loved our experience from start to finish!

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

Reddick & Sons

(463 reviews)

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Meade's Heating and Air

(67 reviews)

They responded with same day service after I called today. Mason was helpful and very…read moreknowledgeable. He gave recommendations without the upsell. Definitely will continue using their services.

My AC broke during our extreme heat. I called this afternoon for a diagnostic appt. They were…read moreable to send someone out 2 hours later. I had asked another company to diagnose the problem and they said that they tried to fix it but it would not cool and I needed a whole new system. Mason came out and carefully diagnosed the problem, offered a solution and then fixed the outside unit. We trust Mason and his careful attention to detail. We look forward to him and his coworkers taking care of our HVAC system as long as they can keep it going. We are so grateful to have a house that is cooling off. We will definitely be asking for their support and assistance for regular maintenance and for any additional HVAC needs. My husband and I are super impressed with Mason and Meade's Heating and Air.

F H Furr Plumbing Heating And Air Conditioning

1.6

(769 reviews)

Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

Residential Express Heating & Air

4.9

(118 reviews)

I sent a quote inquiry via Yelp and Residential Express Heating & Air responded with a quick,…read moreaccurate quote. Scheduling was easy and was done directly through the Yelp app. On the day of service, Brice and TJ arrived on time, wore shoe covers inside the house, and walked through the work order. They were done with our duct cleaning in about 2 hours. I requested an additional, same-day service and they were able to accommodate our dryer vent cleaning at the same time. I consider Residential Express's service to be good quality and good value. They were particularly courteous of our pets and reminded us there was a discount coupon available on their website! We currently have an annual HVAC contract with a larger company we are unhappy with. Residential Express Heating & Air offers personalized service and are definitely considering switching our annual HVAC service contract. Thanks again for helping us take care of our home. I highly recommend sending Residential Express a message about your next HVAC project!

My A/C stopped working on the hottest day of the year. Residential Express replied quickly to my…read morerequest and fixed it at a very reasonable cost the next day. So grateful for them!

Pender Heating & Air Conditioning

(4 reviews)

They were responsive and able to provide great service promptly. Very fair price. Very honest…read more When I need a new AC unit, I will definitely have them do the job.

This is a great local company. Responsive, provided great service, knowledgeable, and professional…read more They just installed a new furnace and A/C unit in a timely manner, great price and explained everything. Highly recommend.

Perdue Heating & Air

4.8

(15 reviews)

Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

I found these guys on yelp after sticker shock and high pressure sales from the most advertised…read morebusiness in the area. First, they didn't charge for an estimate (shocking). Second they not gave us an estimate but options for payment. The overall cost was close to but less than the other guys, but Perdue was no pressure, they offered a better warranty on parts and labor and options for payment. Lastly we support businesses that are local, family owned, and/or veteran owned. It really helps when they don't charge you as if you are bezoar or musk. If you are looking for great service and fair prices give the Perdue's a call and let Eric or Bob help you out. I plan to keep them on my HVAC speed dial.

BlueStar Air Mechanical

(109 reviews)

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Lowe's Air Duct Cleaning

See more unrecommended reviews

(192 reviews)

We had not had our Air ducts and dryer vents cleaned for about 10 years and I thought they were…read moreprobably beyond hope! Jose from Lowe's Air Duct Cleaning came out and I know he faced a daunting task! He was at our home for 3 hours and 45 minutes working steadily to accomplish the cleaning...and WOW was I impressed!!! When he was finished he showed me before and after pictures of each and every vent he cleaned, and in addition to horrific amounts of disgusting, thick gray dust, I actually recognized a lot of things that had gotten lost over the years by falling into the registers! Needless to say I was shocked, and relieved at the wonderful job that Jose did, and it was well worth the money for a more healthy air quality inside our home. I will definitely be calling Lowe's Duct Cleaning for services again...but much, much sooner and more frequently next time! Many thanks for the outcome, and Jose's time and expertise!!

Good quality work easy scheduling and pleasant staff Only…read morething is the worker came and left quite a mess out in my yard. I'm not sure this is standard practice

Atlantic Duct Cleaning

4.5

(135 reviews)

It can be difficult finding a company that provides legitimate, quality duct cleaning services. I…read morehave been ripped off before. Atlantic Duct Cleaning is legit. They are thorough, take their time, and are professional. You get what you pay for - a $99 duct cleaning is a rip off. You pay for cheap and you get a poor job. Pay these guys and get actual clean ducts.

We used Atlantic Duct last year to clean our dryer vent so when we had them return this year for…read morethe annual cleaning, we added the HVAC duct cleaning service to both our units. Freddy and Octavio arrived at the designated time and were professional and very kind. They took the time to tell me about what the service would entail and then had me walk them through the house to see all of the air vents. Throughout the process, they kept me updated about any issues they found and discussed their next steps. We also had a chance to meet Rich who shared photos and videos with us so we could see what they were finding in our vents. I highly recommend Atlantic Duct for their professionalism, reasonable pricing with no surprises, and for their incredible work. They shared before and after photos which were eye opening. Needless to say, we will make sure to do this service every four years as recommended from here on out. Thanks, Octavio and Freddy! Rich, it was great to meet you today. I've already recommended Atlantic Duct to others.

Costco

3.4

(205 reviews)

•$$

One of my favorite Costcos in the area…read more Good selection of wine!! Something I dont get in Maryland! People here aren't so absentminded. There's a better selection of produce and its we'll maintained. If you're into Korean skin care, they have a larger selection here than my local Costco. I wish Costco had a larger selection of cat supplies.. they carry only 3 types cat food and 1 type of cat litter... and no other supplies. Parking is decent.

My favorite Costco in the DMV. Fairfax is the seventh circle of hell with crowds of people and the…read moresmallest parking lot. Chantilly gets busy on the weekends, but never as busy as a weekend at Fairfax. This location is manageable during the week. It usually has everything I'm looking for (Fairfax sells out faster). Because there are strip malls neighboring, there's ample parking overflow. At peak hours during the weekend, you can find a spot near Potbelly. Pharmacists are kind and helpful. Expect lines on the weekend. Overall customer service is hit or miss- sometimes I'm met with the friendliest sample distributor/ welcomer/ or cashier, other times they just can't be bothered. Meh, no skin off my back. I'll just get my $5 chicken and be on my way. I love any Costco food court. Staff here is also hit or miss- lately there's a moody teenager that just wants to leave. Food is always what I expect. Grab you a glizzy as a post shopping reward.

Dash In

4.3

(13 reviews)

My friend went inside to order the food and he said the staff were really friendly and took care of…read morehim. He said the establishment was very clean and he was impressed! He was even impressed that they had a standalone car washer. He ordered the bacon cheeseburger and he got me the chicken, bacon, ranch snackadilla!! Everything was absolutely phenomenal!! So nice and hot and fresh!! We will definitely be ordering from here again and again since it's so close to my house! I'm glad it is because this is so conveniently located to my home!!

I don't think I've ever left a review for a gas station BUT this one deserves it!…read more Stopped just for a quick fill up and ended up grabbing coffee and breakfast. Think Sheetz or Wawa but VERY clean, polite folks, and the food was delicious! I got the double stacked quesadilla breakfast choice, Santa Fe. I watched them cook actual eggs on the griddle to make my quesadilla! And it was only $6.95 That and a 20oz coffee I had breakfast for $9.95. Not too shabby! Restrooms were clean, folks were friendly, layout of the store was very nice. I didn't think 7 am was the time to check out the beverage cooler but they had an extensive selection of beer and wine too.

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Anna H.

13 years ago

We have used Penguinaire for many years now. I believe that we first called Penguinaire and acutally Harry, the owner probably the first time was in 1999 or 2000 - and we have used him ever since. We were desperate - no air conditioning on a hot summer weekend - and he came - for no extra charge - for it being a weekend. He repaired it and we didn't feel taken to the cleaners. And since then Harry has "rescued" us several times - both air & heat. He has been taking care of our very old, now apx 20 year old system. Always a gentleman, fair price, no badgering for you to get a new system - however he does installations of new systems too. Also water heaters. Both of which we plan on having him do the replacements when the time comes - probably not far off now - because of the age. The website says 24/7 always talk to a live technician. No extra charge for weekends, afterhours, holidays. All of that - plus we have always received a fair price, he always got the sytems to work, and we never felt any pressure of any sort. We have had so much trouble in other home/car repair issues - but however, we have had such a peace of mind regarding our heating & air (very important) because of Penguinaire & Harry. He is a treasure & quite a rarity. Found him in the phone book all those years ago - no regrets - probably been 13 or 14 years and still going! How many do you hear about that for today - sadly not many! read more

Nazifa J.

10 years ago

Our AC broke down in the middle of the August heat and I called him at 9 am panicking and telling him what the problem was and he told me to turn the AC off and that he'll be there before 12 pm. Without any prior appointment, he came and fixed the whole AC system for me. Like the other reviews said, he came super quickly and he values his customers very much. We had some budgeting issues because the repair cost me more than I expected (it was a reasonable and fair rate but as a college student I could not afford it). However, Harry gave me a huge discount because he understood my situation. I also had a small issue with the water heater in my house and I texted him the issue. He called me instantly and tried diagnosing the problem on the phone. Since it was a small issue, he guided me on how to fix it and I was successful with his help. Instead of taking advantage of the issue and ripping money off his customers, Harry is an honest man who truly cares about his customers. This is my first time writing a review on Yelp but Harry deserves more customers because finding such an honest, talented, and down to earth person is very hard to find! I'll always be turning to Penguin Aire for future AC problems! Trust me, give him a call for any AC/water heater problems and I am sure you will be satisfied with his service as well. read more

Bob M.

13 years ago

I have used Penguin Aire for about 13 years. I will never forget the first time I called. It was Thanksgiving Day. I spoke with Harry and told him I was going out of town, but there was suddenly something wrong with my gas furnace. He told me it would be about an hour. I was surprised that he would come that quickly especially on Thanksgiving Day. He arrived 5 minutes early!! He repaired the unit right away and charged me only about $150.00. Many other times he has come to help me out with either the furnace or the air conditioner. He always comes within a very short period of time. I'm amazed that even on July 27, when everyone must be calling about their air conditioner, he came within about 2 hours -- which was within his time estimate. He fixed my air conditioner right away and replaced my thermostat. His prices are very reasonable, and he is easy to work with. In the past he did a very good job replacing a lot of exhaust pipes and cut me a break on the price as well. I highly recommend Penguin Aire for their work, prices, and excellent service. Even my dog Winston loves Harry! Bob M. read more

Jon B.

13 years ago

I called him at 1:00 on a Friday, based on other Yelp reviews. I was expecting to end up with an appointment spanning a 6-hour window a week away, but Harry was at my house at 2:30 that day. The AC system was frozen solid, so he couldn't do much that day, but was back promptly at 7:am the next day and got me back up and running. My system is old, and needs to be replaced soon, and if he'd pushed, he probably could have sold me on a new system. Instead, he helped get the existing system back up and running to squeeze as much life as possible out of it before having to replace the whole thing. He was friendly, and explained to me exactly what was going on and what he was doing about it, in a way I could understand (I have essentially no HVAC knowledge). He also checked in with me a day after leaving (and after he'd already been paid), to make sure everything was working properly, which I thought was a nice touch. read more

Rita G.

5 years ago

I have used Penguin Aire twice now, once for a new HVAC system, and yesterday to replace my water heater. Harry and Phil have always gone out of their way to ensure that their service and products are exemplary. Yesterday's water heart installation was no different. Phil had to bring the new unit up 16 steps and remove the old unit down the same area and work in a utility closet off the patio. He was polite, professional, and provided the best service I could as for at a price that was fair and competitive while keeping in mind to not damage my home. He installed my HVAC filter without the need to add additional charges to my bill and I appreciate that more than he realized. This company follows old school ideals of community and ultimate customer service! His parting comment, was "call me if you need anything" and was a tribute to the company and his environment. Thank you Phil and Harry for great service!! read more

Adam A.

11 years ago

Amazing customer service. Called and Harry promptly showed up to inspect my system without requiring a service fee. He took a look at my problem, explained my options clearly, and recommend a course of action that was best for my situation. I decided to have the whole system upgraded and his son Phil, who handles installations, was even able to help me come up with a plan to re-route some air ducts as part of a remodeling project i had started. During the installation they were able to flex their schedules to meet my schedule even working nights, weekends, and even on Father's Day. After the system was up and running Phil followed up multiple times to make sure we were happy with how the system was running. They are a professional, honest, father-son team that really cares about their customers. You will not get service like this from a large company with service techs that are not part of a family owned business. read more

Chantale H.

13 years ago

We have had Harry taking care of our system for years, and never suspected that it could have lasted as long as it did. He probably could have talked us into replacing it years ago, but helped to keep it going until its very last day. He was always responsive, and we were never out of heat or AC for long when it suffered the occasional hiccup. When the time came to switch out the old unit last week, he was very fair and straightforward in his recommendation for what we needed, and very reasonable on the price; didn't try to talk me into something more than I wanted (in fact, the opposite). After a short conversation on details, Phil arranged the equipment, and installation. Throughout the process, they were careful and considerate inside our home, removing every scrap of the old, and leaving behind a great new system. Absolute straight-arrow outfit ! Would recommend without hesitation. read more

Nova C.

13 years ago

Just like the stars rate, "...as good as it gets!" Penguiaire takes care of its customers. I recently lost my heat so I called my home warranty. Penguiaire was not one of their contractors so I indulged the one they sent to me. Rather, the contractor called me and proceeded to lecture me for 50 minutes about how bad the system was and ended by telling me that I needed a new system...even though he hadn't even looked at it! Sure, he was going to come out and give an honest assessment after that spiel, right?! I called Penguiaire and he troubleshot my problem over the phone in just 15 minutes. No charge he says but I am dropping a check in the mail today. Service is service and he saved me and my home warranty company $$$$. read more

George A.

6 years ago

Our HVAC system was destroyed by a power surge last month. I called a few places to get estimates but decided on Penguin because of their honest no-pressure approach. They took time to answer all of my questions, their pricing was extremely reasonable, and their equipment was top of the line. They are an honest family run business that focuses on quality. In addition to a super clean installation, they even registered my equipment with the manufacturer and filed all of my warranty paperwork. If that wasn't enough, they just called me this week to follow up and make sure that I was happy with my purchase. That's service, and that's why I'm writing this review! read more

Lisa M.

13 years ago

Harry is the best!!! Like the other reviewers mentioned, he is the most honest and prompt service provider I have ever worked with. We had an ongoing issue with our heat pump for several years and Harry worked with me to get the most life out of the system that we could. He also taught me a lot about how these systems work! We first met him when we had an emergency situation on a weekend the day before we were leaving for a trip (of course!) In a panic, we actually found him in the yellow pages, and what a find! He was here within an hour. Very reasonable, reliable and trustworthy. I can't say enough good things about Harry and Penguin Aire. read more

Geo D.

6 years ago

My HVAC was out of warranty, and I was in need of a new one. These guys gave me the best value for my money hands down. They mainly work with American Standard distributors, which is one of the best brands out there. They also gave me the best quote. It was about 2 years ago since they installed it, and it's been working perfectly ever since. My old house doesn't have the best insulation, so they customized the indoor/outdoor unit arrangement for better air flow. It has been working flawlessly! These guys are very nice and professional as well. read more

Ron O.

10 years ago

Love, Love, Love! It was such a breath of fresh air to call a company that for one was very professional and knowledgeable about what they do. Feeling good about who you let into your home is a big deal for me. Second, they were the only business I called that did not lead the conversation with "we charge weekend rates or overtime rates for weekend calls". Are you kidding me?! They came out same as if it was a Tuesday, checked out my issue, gave me a price and fixed it. A+ across the board. read more

Wm H.

11 years ago

A/C compressor motor stopped running at 1000 , Harry had it up and running within 20 minutes of arrival. Said he'd be here at one when called, showed up 10 early. Knowledgable professional, no wasted time, very efficient. Fees fair and reasonable. I will have him replace my 20 year old system when he can no longer keep the original running. You'll be hard pressed to find a more professional and knowledgable A/C shop. read more

Kelly F.

10 years ago

This business truly is as good as it gets! When our AC stopped working, Harry literally did everything he could to get it back up and running. I called in a panic and he was out the same day, and even came back out over a holiday weekend to help. If you are looking for an honest company with fair prices and a business owner who not only truly knows his business but CARES about his customers, look no further. read more

Sharon T.

10 years ago

I had no heat on one of the coldest nights of the year...back in 2009. I searched the phone book to have someone come out and look at my heat pump. Everyone else wanted to double the price because it was 11 at night. This gentleman came to my rescue, without doubling his price. He arrived within 30 minutes of my call, fixed the unit, and charged me his regular rate, even though it was 1 AM when he left. read more

Linda B.

6 years ago

I would recommend this company to anyone who needs HVAC services. Top notch service each and every time. Our AC has gone out on us a few times on one of the hottest days of the year, of course, and Harry has come out to fix our issues immediately. Strong work ethic, honest, and reliable. We have had other companies try to sell us a new unit, but Harry never has. Highly recommend!!!! read more

Joe T.

11 years ago

Our heater stopped working on the coldest night of the year, called up Penguin aire and were here first thing in the morning. Mr. Harry was professional and found the problem right away. He fixed the issue and with a very reasonable price. Fully recommend Penguin aire. Will definitely be calling in the future. Warm and happy again! read more

Audrey N.

8 years ago

Penguin Aire came to the rescue again yesterday! Upstairs unit stopped working; needed freon and replacement plugs. Fast, efficient and as others have mentioned - extremely kind and trust worthy! I have used them for 3 years now and will continue to use them should i require such services. read more

Julia P.

9 years ago

Harry worked his magic on both our Heating and AC for years before they finally died. No clue how old they were. Harry and Phil are the absolute BEST! They've come out when it was snowing, to make sure my Mom had heat, and their prices are more than fair. I recommend them to everyone. read more

Mary W.

5 years ago

Thank you Penguin Aire for your expedited professional service on our heating system. Coming out in the evening hours to follow up went above and beyond awesome. Your rates were very reasonable and we will definitely use your services again! read more

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Air Treatment Heating & Cooling

(64 reviews)

My wife found Air Treatment Heating and Cooling when we needed a new HVAC system installed in our…read morecondo, and the experience was excellent. Shortly after, I had an urgent need at our single-family home to inspect the system and rebalance airflow. I spoke with Dan (the owner), and it was genuinely refreshing to deal with someone who clearly cares and takes pride in the work. Dan sent Mike out, and Mike was fantastic--easy to talk to, knowledgeable, and he got everything dialed in. I even learned we have three dampers I didn't know existed. ‍ It's a real pleasure working with a company that's owner-run and service-focused--not the private-equity "roll-up" model where the goal is volume and upsells.

My 10-year old PTAC (Packaged Terminal Air Conditioner) unit in my sunroom was displaying an error…read morecode and was not producing cool air. The technician evaluated the problem and concluded the compressor was not working and provided a couple of options. We proceeded to replace the existing unit because it was near its end of life and replacing the compressor would not be cost effective in the long term. Air Treatment Heating & Cooling was able to replace the entire unit during the peak summer season within a couple of days. From start to finish, personnel was friendly, professional, and installed the new unit with no problems. We will definitely use Air Treatment Heating & Cooling in the future, and would recommend their services to others as well!

BlueStar Air Mechanical

(109 reviews)

Magna Tech Temp Air

(27 reviews)

Great guy! Albert is his name. Very knowledgeable and friendly- enjoy working with him and he knows…read morehis stuff.

Albert was outstanding all across the board. I requested same day service for an unexpected AC…read moreissue in the middle of a heatwave and Albert was able to arrive within a few hours. He was very thorough, informative, professional, and kind. I am normally wary of new contractors, but I felt immediately at ease with Albert. The cost for everything was very reasonable, especially considering it was an emergency AC repair. I am so grateful for this company and for Albert's service! I've used various HVAC companies before but Albert's service was the best all around and I won't use any other company for AC or heating going forward. I highly recommend his services. Absolutely outstanding.

Ashburn HVAC Services

(58 reviews)

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Tim & Sons Services Heating and Cooling

4.4

(25 reviews)

Reached out to Tim through a neighbor recommendation and glad I did. His business is local in Burke…read moreso that was also a plus. I had Tim replace my furnace and ac unit along with the water heater. I also got a humidifier installed. It was not worth it to replace the parts as I also got a second opinion. What I liked about Tim was he recommended something within my budget but without compromising on performance. Tim will give you a straightforward answer and likes his job. I spent a whole day with Tim during the installation and learned long ago he was a engineer but disliked the office environment and started his own company. You can tell he enjoys working with his hands and solving problems.

Very unprofessional and dishonest. Made an appointment and he did not show up on two occasions. Bad…read morecommunication and would not reply to texts or calls at times. Said he would call back and never did. Do not recommend.

Air Masters Heating & Air Conditioning

4.4

(21 reviews)

I would not recommend this company based on our experience. Communication has been extremely poor…read morefrom start to finish. A service technician from Air Master Heating and Cooling LLC visited our home on June 12 and informed my husband that our furnace/AC issue could be repaired. However, it is now June 24 and no one has returned to complete the repair. Nearly two weeks later, we are still waiting with no resolution and no meaningful communication or follow-up. As first-time customers, this experience has been very disappointing. We have two young children, and during this time we have been dealing with an uncomfortably hot home while waiting for the promised repair. Unfortunately, the lack of communication and follow-through has made this a frustrating and unprofessional experience

Michelle and Pete were communicative, worked quickly, and saved us when our AC quit working in 100…read moredegree heat.

Mann-In

(41 reviews)

They are great! Reliable, trust worthy, and reasonably priced. Family business that treats you as…read morefamily. No advertising, just happy customers passing on their name and number. I will only use them.

The $2000 rip off. Ive been a customer with Mann In for 25 years. My parents were customers for…read morelonger than that. I had a 3 year old Rheem AC blow a compressor so, of course I called Mann In to help me get my house cool again. They came out and diagnosed the issue and got a replacement compressor installed a few days later. They charged me $1995 for 3 hours of labor and a warranty part. After an hour, the temperature wouldn't hold and the house heated up again. They sent another tech out to diagnose the issue and determined that the old compressor must have disintegrated and shot metal particles into the intake side of the low pressure side. Instead of diagnosing the issue, talking to their distributer about similar occurrences, they said I need to have a Rheem authorized installer to fix it and walked off the job. The obviously had no problem taking on the job knowing that it was a Rheem unit but instead of doing their due diligence, they just left the job. I contacted them asking for some refund of funds since they did not fix the issue and walked off the job and I've heard nothing. Ive had a new compressor installed by Duvall Corporation and they we're fantastic. They talked to their distributor, figured out the issues and replaced my compressor for nearly half the cost of of Mann In. I would expect to compensate for some of the labor costs but not having the issue resolved and zero response forces me to write this review. They have lost two customers and hopefully this review will have others think twice about hiring this company.. Very disappointed

Virginia Heating and Air

3.9

(33 reviews)

Have had a service contract with them for several years, which has been great to get things…read moreinspected and any repairs made at a discount. They are very responsive and shown up quickly when I've had problems (AC not working in August). They are very clear on what services they provide and pricing - very courteous too!! Highly recommended!

Have worked with this company for the past 5 years, both for repairs and routine maintenance…read more Experience has been great, in that they quickly respond to calls and seem about to come out in a reasonable length of time, especially when a repair is needed. They are very clear in their pricing, which I find quite reasonable, especially their service contract that basically pays for itself with annual furnace/AC visits. Highly recommended!

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