Not sure why this is getting all the bad rap - I've had nothing but positive experiences here in the years I've been getting food. I've noticed that they are more attentive to the customer lately, which is not a bad thing - especially in today's world. I'd hit it...again. read more

They were fast and got everything correct very pleasant dispositions too. Nice and clean also.

It's Penn Station. You know the greasy food but it's so good you keep coming back for more. This location is a little small, the booths sit right on top of where you order and pay for your food. One pet peeve I have about all Penn Stations is their lack of gloves. They squirt their hands with hand sanitizer which to me just isn't enough. Especially the person cooking fries. They handle money and a small squirt of sanitizer is the only thing protecting you from whatever comes off the nasty money. That being said, this is one of the cleaner locations I've visited. I've never had to wait long for my food, even during busy lunch rush, which makes it a great choice. They move quickly and if you didn't get everything you wanted taken care of when you ordered, good luck getting someone to stop and get it for you. read more

This trip was amazing. Not all are. The staff were great and they made my sub perfect. I hate going to Penn station and getting looked at like a have 3 heads when I ask for the founders special. These guys knew. Also, no inappropriate discussion while we ate, which has happened in the past. Keep this up and this will be my favorite location. Beating Oakley is tough. read more

Penn Station East Coast Subs - Founders special is the best. - Sandwiches Near Me - Cincinnati, Ohio

Hot tasty subs! These subs are a go to favorite in Cincinnati. They are known for their east coast type of sub, especially their Philly Cheesesteak sub. They also have fresh cut french fries that pair well with any sandwich. I would have given this place a 5/5, however they are overpriced compared to a lot of sub shops in the area. Give it a try, you will love it! read more

I have to say that the service was pretty good. There was only 2 people working on a sunday and they were fairly busy when I went in. They were getting the food out quickly. I got a carryout order and I have to say that it just wasn't very good. There was very little of anything in the chicken teriyaki or the club. For 11 a piece I expect more. The lack of fillings on the sandwiches made us realize the the bread is different then it used to be and it was not an improvement. This was the first time we had been back in a while and I think it might have been our last. It's hard to justify that kind of money for a sad product especially with so many other options. read more

I stopped by after yoga and running a few errands in Kenwood. I ordered fries and a veggie hot sub. First of all, when I walked in the black woman who took my order was the kindest, friendliest person I've ever had take my order at a fast food place. The rest of the staff were also very friendly and patient with my sub decisions given that I'd never been there before. The sub was really tasty! Veggies included mushrooms, sweet peppers, onions, and then I topped it with hot peppers, tomatoes, black pepper, lettuce, mustard, and mayo. The fries, while delicious (similar to Five guys in texture, thickness, and taste) were on the luke-warm side and there were a lot of small pieces, making me think that I got the 'bits'. I would still go back and have it as a good veggie option if I'm out and craving a sub. read more

They say "It's all about good taste", and man do they deliver. Penn Station is sooo good that I often forget that they are a local chain. Subs that are this divine should be everywhere. Right off the bat, Penn Station is not the kind of sub place that will have a diet named after it. These subs are meaty grilled indulgences, and the bread is so perfect that you could eat it as a meal all its own. They make a big deal about their fresh-squeezed lemonade, but I don't think it's all that amazing. But it is fun to watch them squeeze all those lemons. Did I mention the fries?! Oh man, the fries! Cut and fried before your eyes; hot and delicious. Penn Station is a delight. Go...go now! I almost forgot to mention. I picked this particular Penn Station because it has the nicest Manager (at least I assume he's the manager). He always greets me like we're best buds, and he is genuinely happy to see you. read more

This place has gone down hill. Paid for double meat and ingredients. $10 six inch sub, paper thin. Pathetic. I know the pandemic is stressInt things but this is twice now. Take some pride in your work or don't work at all. read more

This establishment is the armpit of all Penn Stations. For starters the team member bombarded me as soon as I walked in the door even though I told her I needed a minute to order...oh maybe she didn't hear me because she had headphones in. Secondly, the restaurant is disgusting. Floors and counters that are sticky, behind the counter and under the equipment there is a ton of debris. The management and staff here needs to be retrained immediately and the store needs to be scrubbed down and cleaned to an acceptable standard. Will never visit this location again. read more

I've been coming to this location once a week for several months. Enjoyed using the points reward system. I always order extra meat so I know what to expect when the sandwich comes out. Today there was very little meat. I inquired about it to the mgr, and he said he made it with extra meat. Left the food uneaten on the counter. They know my face and should have remade it. Barely 2sn apology. Definitely won't be back to this location. It's a shame the mgr did not value a repeat customer! read more

I placed my order online at 6:21pm with a pickup time of 6:38pm. Arrived at the restaurant at 6:51pm, the order wasn't ready. I waited while other customers came and went. They placed their order at the counter and got their food and left. I was totally ignored. At 7:15pm I asked the grill cook about my order and he had many excuses as to why my order wasn't ready. I waited another 10 minutes and approached the employees again, grill chef told another employee "let's tag team this order and get them out of here". Very unprofessional and rude! I love Penn Station's food and it sucks I won't be able to go back here. read more

Are you kidding me??? Attempted to call a few times to discuss something with manager and continuously was hung up on and when I attempted to call back they thought it would be cute to play loud noises into the speaker. Definitely wouldn't trust someone this immature to make my food. read more

The food is great, but there are some major issues here. For starters the staff is rude, specifically a black guy named Steve. If you don't order your food in the order he wants you to order it he will rudely cut you off and "correct" the order in which you itemize your food order. Secondly, the staff here does not use gloves when cooking your food. They also go from cooking food to handling cash without washing their hands in between changes. This is a serious problem and I will not be visiting this location anymore as a result. read more

Penn Station's artichoke sub is one of my biggest guilty pleasures. The combo of melted cheese, mayo, and artichokes is not healthy, but it's delicious, and I'm convinced it's better than a sandwich loaded with cured meat. This Penn Station makes a mean artichoke melt and that is the reason I go there. This location has a lot of problems. They are consistently understaffed and, at lunch time, the restaurant is kind of a hot mess. However, I choose to ignore how dirty the floor looks and how slow the service is, because I know an artichoke melt and lemonade awaits me. The sandwich always tastes great and I've never had rude service, despite waiting for roughly one week for a 6 inch sub. Thus, 3/5 stars. read more

As with previous reviewers, the food is good, the service and speed are awful. I walk in, first person, no one else waiting, and 19 minutes later I have a sandwich and fries, while listening to the folks at the grill talk about how they should have sent someone home last week for dropping sandwiches. Ummmmm. Really? The food is good - can you fix the rest? read more

Oh my god. This is going to be one of the most painful reviews ever, because I knew some people behind the counter. What makes this review painful you ask? Well, not that the food wasn't good(it always is), not that the service wasn't bad, but the employees making my sandwich had No gloves on!!!That is a health hazard! I am so appalled that the employees choose not to use gloves when around the food! This is not the first time this is happened, and it really pains me to take this place off of my lunch list, because this was my go to place for subs. As a consumer, I have the right as a consumer, not to give my business to certain places, and this is now one. I will be taking my business somewhere else! read more

This penn station location is truly my safe haven LOL. I always order my sandwiches from there and I prefer online ordering. I get the Italian sub with light meat and no pepperoni and they get it right EVERY SINGLE TIME!! Truly the best. The staff is sooo friendly. I know almost everyone that works there and it's such a good environment in my opinion. I would say that it is a bit small but also all the stores in that plaza aren't really all that big anyways.... The only thing that kinda sucks about this place is trying to turn left on Kenwood road. Love this location read more

The Jimmy John's across the street could have made 100 sandwiches in the time it took this Penn Station to make me a sandwich. I don't care how good the sandwich is, a 25+ minute wait is just not worth it to me. And it's not going to get me back in the doors anytime soon. read more

Best sandwich shop in all of Cincinnati. Best Italian sub I've ever tasted. I want to try the other subs one day but I just can't bring myself to go there and not order the Italian. I just can't do it..I'm weak.. read more

Awesome philly chicken sandwich each n every time. My favorite. Fries are excellent as well.

Great for grabbing a couple sandwiches to go when we don't have time to cook dinner. Love the chicken parm and naturally the Philly cheesesteak. Large fries are HUGE! Only complaint is in terms of value. I would venture to say a 12 inch sub is a bit overpriced. 3.5 stars. read more

Mehhhhhh. If you're expecting a PHILLY Cheese Steak, don't bother. Penn Station provides an able replacement for Quiznos or Subway, but as chain sandwich places go, this one isn't worth going out of your way for, and they certainly aren't providing anything close to what you may have come to expect on a visit to the City of Brotherly Love. Decent hot sandwiches here, but it's certainly not fast. About the only thing Philly-like here is the attitude. If you're looking for a decent hot sandwich in the area, I recommend Pike Street Press in Covington, or, if you're in a chain kinda mood, Potbelly. read more

Stopped by here for a quick lunch while on my break. I ordered a philly cheese steak and fries. The lemonade is my favorite here. My fries were kinda soggy and I had to wait a while for my food... Surprising since they had so many employees working. But the sub was good! I like it better than Subway. read more

A very good penn station. Everything you would expect from the franchise. The food is always fast fresh and consistent. The workers are always in a great mood and hard working. I love the chicken teriyaki and the cheese steak best! But always open to the monthly special. read more

Good Lemonade, Subs are hot or cold now and the fries are fresh idaho potoatoes. Definetely not for people with cholesterol issues,

Great Penn Station! Food is always fresh and portions are good. Fast and friendly. Clean.

My Hubby picked up an order a few weeks ago from here and it was not up to par. Really awful as a matter of fact. We called and spoke to Matt, the manager and he had just come in. They were short staffed, but said that was still no excuse. He gave us several options and we chose to come into the Restaurant @ another time. He then told us what to write on the back of the receipt. We went in last week and not only did he explain everything to the other manager, but even remembered the entire conversation. He even prepared our meal himself and was quite generous with the servings. He even wrapped it up to go when we couldn't finished the large portions. We offered to pay for the drinks as they were fine from the original order, but everyone said no. All the other employees, including the nice young lady who kindly took our order with no problem, were friendly, smiling and very pleasant. They were also EXTREMELY busy that day as it was during lunchtime and in Blue Ash, that is a busy time for all Restaurants. We couldn't have been more satisfied with this outcome. We both have always enjoyed Penn Station in Blue Ash and have never had any problems with them @all. That was why we were surprised with our take out, but very pleased @ how Matt and staff resolved the entire situation. We will continue to recommend this restaurant and use it thanks to Matt and staff. Good Customer Service Skills, Matt. Keep up the great work. Judy and Carl Walz read more