Mavis discount tire is cherry hill ruined my tire when doing an oil change - I called corporate and…read morethey told me good luck and no one cares. give them your money if you want to. no customer service

Just go see Omar what a true professional. He has a great team there making things go right for you…read moreand letting you forget what got you there. I will be bringing my other car back for service as well. I recommend.

I was told I needed new tires and the dealer wasn't giving me a great price. I looked at another…read morespot for tires but the reviews had me rethinking the cost. My sister in law mentioned Mill Street Tires, that my brother goes there for his. A coworker also mentioned his family goes here too, so two good recommendations. I had tires picked out. Emailed in about pricing, tires were ordered and told to come in when I can. Snow storm hit so it was about 3 weeks later. They didn't bug me when I was coming in which I appreciated. We kept each other in the loop. Morning I dropped off my SUV and walked into town to grab a bite for breakfast and check out some stores. Just about 2 hours, which is the estimate I was given and car was ready to go!

After getting a flat, I decided to give them a try. I called around to multiple shops, and Mill…read moreStreet was the most competitive. Getting my tires replaced was easy, I just had to drop off my car once the tires were received. I was able to pick my car up the same day. I had a few questions, and the staff was happy to answer everything. Mill Street Tire has now become my family's go to tire supplier.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

Adding my review from 2025 on here because the one that was up for a year on google has…read moremysteriously vanished, along with the multiple other negative reviews this business had. ---------------------------------------------------------------------------------- Ward motors damaged my car and put my family at risk. I have been going to Ward because they are close by and have high ratings, but after 2024 I will not be going back and I do not recommend anyone else give them their business. I took my car in to have 4 new tires put on back around September, which Ward did. However shortly after this I began to notice a rumbling/helicopter-like sound coming from under my car. I brought it back to them, they put it up on the lift and determined I needed a new front right tire rod. We replaced this for $500, immediately after I left the shop I noticed the noise even louder than before. I called them right back and explained that the issue was still there, the guy said he couldn't hear anything when he took it for a test, so I brought it back the next day and he said he could hear it now. They put it back on the lift, and told me it was my rear control arm causing the wobbling. This was after $800 on tires and $500 on the tire rod, Bob said they'd work with me to fix the control arm. When they got back to me with a quote it was almost double what they originally estimated. Bob Ward assured me that the wobbling was not a safety issue, and not an immediate repair. I had concerns because Christmas was around the corner and we would be traveling. They said it would be OK, it was safe to drive, and we could fix it after the holidays. On Christmas Eve as I'm driving my family to my mother's for dinner, my rear passenger tire came off -while we were driving-. It sheared clean off and rolled down the road, thankfully we were not on the highway and I was able to quickly pull over or it would have been a disaster. The tire rolled all the way down the street, thankfully no pedestrians were out at the time and oncoming traffic was able to avoid it. I had my girlfriend and child in the car at the time. I immediately called Ward and left an understandably angry voice mail. We called AAA who towed the car to a family members house who is also a mechanic. Both the AAA tech and my mechanic said they've never seen anything like this, and the only way for it to have happened was for the lugnuts to have been insanely overtorked when my tire was put on. When Ward called me back the day after Christmas to talk about what happened it seemed like the whole thing was an inconvenience for them. Bob didn't take any responsibility, tried to play it off even though they are the only ones to touch this car. When I started mentioning how he put my family and child in danger he rose his voice and said "Will you shut the **** up?!" ....Now I don't know if Bob is just losing it with old age or something, but when your business almost injures a family and the customer calls upset, you don't curse them out. Common sense. My mechanic fixed the whole issue for 150 bucks while Ward was happy continually having me come back in for work that not only did not solve my problem, but caused it. Update: they take no responsibility for any of this despite being my only mechanic for years, but did offer a whopping $150 to cover my mechanic fixing it in "good faith" that I declined.

We have had our cars and vans serviced with Naz for the past five years. We have never been…read moredisappointed and in fact after every service, we think they've outdone themselves again. John (Naz) the founder still works under the cars on the floor and at his desk in the office.

Had my MB C230 K repaired, excellent staff and mechanics. Kept me informed and returned car as…read morepromised. Very good value for the service provided. Would use them again. Happy customer.

In response to Firestone owner LEE S. I've reached out 5 days ago to the email provided and have…read moreyet to get any response..I don't have the time or energy to continue this matter that occurred on March 28,2025. The driver...my daughter of my car that caught on fire due to Firestone negligence ! Is still extremely shaken being caught inside a burning car panicking! Shame on you Firestone for ignoring this awful situation! Unfortunately it leaves me no other option but to retain legal support and representation

I would give it negative 5 if I could. Had a 11:00 am appointment for tire balance and alignment…read moreand was told it takes about 2 hours. Went there at 4:00pm and the tech hadn't started on the alignment....not sure what type of people they hire but work ethic ain't one of them. I will never go back there against...will also tell Tire Rack to find another dealer since this place s*cks.

Just a horribly run operation. Incompetent mechanics who receive no supervision. No one in the…read moreplace or at corporate care about the customer. I have no confidence in any work that they did.

I purchased two rear tires at a Wilmington Delaware Mavis Tire location in mid February 2024. Two…read moredays ago while driving home from work I discovered that one of the two tires was flat and I needed roadside assistance. The side wall of the rear driver's side tire was damage and was unrepairable due to a cut or tear that was present. I called Mavis on route 73 in Maple Shade New Jersey and spoke with Mary. I explained my situation and also mention that I still have the paper work and receipt from the original tire purchase and that I live minutes away. She invited me to come to the service center and said "we will do what we can to help you". I entered the retail location and was greeted by Sam. I eventually presented the original papers and receipt from the Initial February purchase. I was originally offered the extended coverage plan for the tire purchase but declined. Mary and Sam told me that they would inspect the damaged tire and asses the situation. Mary and Sam ultimately replaced the damaged tire even though they were quite busy and it was almost closing time. Mary approached me in the customer waiting area and told me that she assessed the damaged tire which she deemed no longer usable and replaced it. She explained that I would not be required to pay for a new tire purchase and that I would just pay for the extended warranty to protect both tires in the event of any future problems as well as the balancing of the new tire and other standard fees that usually apply to a tire disposal fee. Mary and Sam provided me with memorable outstanding customer service and I would definitely come to them going forward for any car needs for which they offer service. THANK YOU MARY & SAM!!!

Transportation manager for local company with 9 honda odysseys. Just left with 2 new tires, control…read morearm bushings and alignment. Saved over $1000 compared to dealer. Thank you to Mavis and Kelley the manager who got me in and out!

The price for an oil change was the most I have ever paid. ?????????????????????????????read more

I came in for a simple tire service and decided to add an oil change while I was there. What should…read morehave been a quick visit turned into a frustrating experience. I was repeatedly upsold on additional services that were presented as urgent, with a very obvious "pressure and discount" tactic -- quote a high price, then act like they're doing me a favor by lowering it. It felt condescending and manipulative rather than helpful. After being quoted 45 minutes, I've now been here for over 4.5 hours. There was no clear communication, no updates, and no respect for my time. I understand that shops offer additional services, but there's a difference between informing a customer and pressuring them. This experience felt like a sales pitch first and actual service second. I will not be returning and would not recommend this location if you value transparency and your time. Yikes.

Great service! Great prices! Sean was awesome. He even got me a charger for my phone. They had some…read morecoffee while I waited. They kept me up to date. I will definitely be coming here from now on.

Jayna was amazing! She was so nice and really helpful. You should definitely ask for her.read more

I've had a terrible experience working with this place. Complete waste of my time. The first time I…read morefound a listing online I was interested in. When I messaged the sales person who was working with me and asked for a true out the door price because I didn't want to waste anyone's time and wasn't going to buy if there was hidden fees involved, they completely ghosted me and stopped answering my calls. A few weeks later, I found another listing I was interested in. I paid a mechanic $200 to go and inspect the vehicle before I drove 2 1/2 hours there. I confirmed with the sales person several times that the vehicle I was interested in was available and ready for inspection from the mechanic I was sending, even up to a half hour before the mechanic arrived. When the mechanic arrived, they told him that the vehicle was in the body shop and he was unable to look at it or inspect it because the body shop was over an hour away. This just seems so suspicious and brings up so many red flags. I'm out my $200 now and I absolutely do not want to work with the dealership, especially after reading other reviews. I asked to speak with a manager because I wanted them to reimburse me for the $200 they lost me, He told me He would credit me $200 on another vehicle and that their best sales person AZ will call me back in a half hour. AZ Never called me back and I'll be taking them to small claims court for my $200.

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10