Always fast and a great job every time. Easy to get on for an appointment....my go to for a last minute manicure

Helen is a treasure. She is an excellent manicurist and has provided me the best quality of service that I have experienced in Los Gatos. She is also a very honest and kind person. I highly recommend Perfect Nails for all your nail (manicure, pedicure) needs. read more

I love this place! Helen gets me in and out in 30 minutes, and I come every 2 weeks because my nails grow so fast, not because there's any repair needed on my nails. You need to know, though, that this is a no-nonsense, in and out nail place. I get a permanent french that is nice and thin after Helen files them down so I can still cook/clean/do household chores without my nails getting in the way. She shapes my nails exactly as I like them, and files them down to the exact length I like. I've been coming off and on for about 5 years, and she never forgets what I like. Don't expect spa pampering, or extra TLC. If you want a nice job with your gel manicure at a reasonable price ($20 after tip for a fill!), this is the place to go! read more

I've been going to a ton of different nail places in San Jose, from high end expensive ones to cheap ones the nails fall off the next day. But when I found this place I feel in love the lady did them just as I wanted and was so fast!! I was in shock! 30 mins I was out with a perfect "thin" French manicure that looked just like my real nails! I will never try another place again! Best place I've ever been too can't wait to go again!!! read more

Helen is amazing. Before coming to Helen I had only had my nails done once - for my wedding. I didn't like how fake most nails looked - they were always thick, squared at the tip, the colors were unnatural and they were not shaped to the hand they were attached to. THEN, a gal at my work had gorgeous nails and I asked her how she kept her nails so strong as to grow out so beautifully. The answer? They weren't her own nails, they were done by Helen. I was nervous, but I set up an appointment. I explained what I wanted to Helen and asked her if she could make them look like they were my own nails, making them very thin. VOILA! She did them and did them perfectly. I go back every two weeks and she is also very accommodating with scheduling and has a great sense of humor. And...she adopted the most adorable doggie EVER about a year and a half ago and I am not really a dog person, but I would take Sunny home in a heartbeat. It makes me happy to know that good people attract positive things in their life. read more

I have been coming here for 7 years and Helen is the sweetest nail lady ever. Amazing job with the pink and white powder and super fast. Highly recommend. read more

This is the 3rd nail salon that I have been to since moving here 5 1/2yrs ago. I was introduced to Helen approx 2 yrs ago and have never left! Helen is the owner and the only one who does the permanent french which only takes on average 30 min start to finish! She will make your nails as long or as short as you want (hard to believe but yes this is true, mine are just half moons over the very tip of my nail!!). I go every 3 weeks for a fill (and I am very tough on my hands), and I get a new white every time that is so thin - those that have acrylic can't believe that I also have a permanent french!, Helen NEVER puts acrylic at the base of my nail, just gel so when it grows out you can hardly notice that I need a fill. I have only broken a nail 2 times since going to her and both times were pretty extreme (slamming my thumb in my cabinet and changing my ipod dock adapter to accommodate the touch instead of the classic :P). I also get a pedi every 3 weeks by Kathy. She is good, I wish she would massage feet and calves a bit more then she does. The pedi chairs are the most AMAZING ever - the seats move forward so I don't need to stretch my short legs to reach the technician, there is a nice recline to the chair and some great massage options, including moving arms and tray. I also get a sugar scrub, hot stone massage, and paraffin wax. Total cost for fill and pedi with scrub, hot stone and paraffin = $42! Total time in salon - 90min Parking - ok, but it is only street parking....Saturdays can be tough! Overall: This is the best deal in Los Gatos!! read more

When I made this appointment I confirmed that it was a full manicure not just a Shelac polish change. When I arrived the manicurist was on the phone. she did not hang up the phone before starting my manicure. She started with a very rough file to the top of my nail, which was unnecessary. I asked her to stop ruining my nails and to get off the phone so that she could focus on her work. She tried to begin painting my nails without any manicure whatsoever. I said "I thought this was manicure not a polish change." She didn't answer. I had to ask her to even smooth/shape/file the front of my nails. She did not clean my cuticle bed, she did not put any soapy water or oil, there was no massage. it was just a polish change. And a bad one at that. now three days later one whole nail is bald and two are chipped-and this was Shelac! She did offer me the cost of just a polish change instead of the manicure, which was kind, but it didn't really make up for the service. read more

I've been coming to Perfect Nails, every two weeks, for 18 years, and wouldn't think of going anywhere else! After reading some of the OLD reviews, I felt the need to clarify a few things. If you're looking for a touchy-feely-pampering experience, this is NOT the place for you. It's a no-nonsense, get in / get out, EXCELLENT nail salon. Helen does NOT take walk-ins, so please don't criticize and give a lousy review because of that. Read her details on Yelp - it's clearly stated. Her being on the phone most of the time? Who cares? I get about an hour's worth of peaceful down-time without having to make idle chitchat. It's PERFECT! Prices are extremely fair and reasonable, and the quality of her work is outstanding. I've never experienced a chip, a crack, or a break.....ever. Parking can be a bit of a challenge, but time your visit accordingly and you won't have any huge issues. I don't go to Perfect Nails for pedicures - but many do and since I see them regularly (and have for YEARS), they must be good. read more

This review is looong overdue. Helen, the owner is THE BEST!! Not only is the salon super cute, but I have never had anyone do my nails as good as Helen. Additionally, she's very reasonably priced. It don't get no better than Helen-period! read more

Rose is completely unprofessional. Do not give her your business if you live locally. She agreed to provide her services for a local fundraising event in the Los Gatos area. She was getting paid for her time. She put the event in her appointment book and I confirmed with her the day before. Rose never showed up. We went to the shop that day, waited, then left a note and placed many phone calls to her. I talked to her 2 days after the fundraiser and she tired to make numerous excuses- all of which did not make sense. Based on this unprofessional behavior, I would encourage you not to give her your business. There are plenty of nail salons in the Los Gatos area that are very generous and support the local community. read more

I thought I'd try Perfect Nails as I'd heard some decent comments about the place. Helen did my gel manicure and while they looked pretty good, it was a disaster trying to get off. I understand that its going to take a bit but for my regular gal to have to spend over an hour to get them off shows how much gel Helen put on that was unnecessary. I just felt that Helen really didn't care if I came back or not as she spent the whole time talking with a coworker in their own language. In some ways that's good because then you don't have to make small talk but you'd think she'd be trying to show me some courtesy as a client. My pedicure was ok but I got tired of the gal tapping my foot or hitting it a certain way to get me to lift out of the water or move a certain way. read more

Walk ins not welcome. I stopped by this place on two occasions on a weekday, late morning and afternoon. Both times there was only one person working. I asked if she had time to take a pedicure and was flatly told no without any interest in scheduling me for later or showing any effort to be accommodating. I simply didn't feel welcome and they didn't seem to have any interest in taking new business. Won't waste my time going here. read more

I'd really like to give this place two stars but my french manicure turned out nice. I had walked by this place after leaving Los Gatos Cafe one day and I thought I'd give a try when I was in the area. Well today I was in the area and decided to drop by. The place is very small. I think there are three pedicure chairs and two manicure stations. When I came in there were no other clients and the two technicians were sitting in the pedicure chairs eating chinese food. The place smelled like chinese food and nail products, lol. My nail technician was Cathy and she was friendly. She gave a good massage. I appreciated that she showed me the first nail she polished french so I could let her know if I liked it or not. I had asked her to keep the tips thin. Anyway, the previous review mentioned the lack of cleanliness and I'd have to agree. It was extremely dusty and some of the polishes looked like they hadn't been used in ages. The ceiling fan had dust all over too. I don't know that I'd come back here but I didn't leave unhappy. Just an FYI they do not accept debit/credit it's cash or check only. Thankfully I had my checkbook :) read more