I tried to save money by using a TaskRabbit, but he didn't fix the issue and I went back to my old reliable, Performance Plumbing. Mike came out, diagnosed the likely problem, offered options, and pointed out the need for a bunch of upgrades of parts that were failing or about to. I've never had a bad experience with this company: they are always quick to respond, on time for the appointment, fix the issue, and charge a fair price. read more

We've used Performance Plumbing for many years for general plumbing and our sewer ejector pump. Great service, on time, knowledgeable and professional. read more

Mike was able to unblock our sluggish bathtub being extremely careful with the old pipes . He was very helpful and answered all my questions. Thank you Mike for your excellent, professional work. I will be using Performance Plumbing for future needs. Thank you! read more

I was a little anxious waiting for the plumber to arrive because you never know what they might find. Mike put me at ease and quickly determined that my clogged bathroom sink was caused by a common clogged pipe that he cleaned out with a snake. Now I don't have to worry about water rising in my sink. He suggested I contact my HOA to see if I could get reimbursed because the pipe was shared by the next-door apartment. I also learned a lot about plumbing and that San Francisco has the fifth best-tasting water in the world. Performance Plumbing is prompt, professional and perfect. read more

We have been customers of Performance Plumbing for 15 years, ever since we moved into our home in the Inner Richmond. Always courteous and professional service. read more

Mike did absolutely fantastic work for me. High quality and an honest take on what needed to be done. He also helped me troubleshoot a problem that could have cost an enormous sum of money. His advice allowed me to figure out thee issue on my own and save my shower. This the second time we've used Performance Plumbing and it will not be the last. I have every bit of confidence the job will be done well, timely, and efficiently along with an honest price. read more

Honest, no being overcharged. Came on time and very responsible. They have my business from now on! Answered all my crazy questions.

After having a HORRIBLE experience with another plumber recommended by my home warranty company, they referred me to Performance Plumbing. What a difference! Not only did they show up for every appointment, they showed up in the window they provided. They also found and fixed every leak, including ones that the other plumber had missed. Very professional, I would definitely recommend them. read more

Performance Plumbing saved the day for us! About a month ago, we were without hot water for 3 days about a month ago. During that time, we called several places to come out but no one would -- either because they were booked or said our water heater was too old. A friend recommended Performance Plumbing, I gave them a call and they were at our place within a few hours. The man who came to our house (I'm blanking on his name!) was extremely nice, patient and very knowledgeable. He fixed the problem in a few minutes at a reasonable price and educated me for several minutes on why I need to replace my water heater and the options available. Performance Plumbing is my new to go -- so happy to have found them! read more

The best! We use them all the time from tenant small problems to big big problems. They are responsive, reliable and friendly. I just don't want to have to share them! read more

Dennis came by and saved us this weekend. We woke up to a clogged main and a garage full of water. We had called several plumbers we've used before but all were booked all weekend. I'm now grateful I didn't get through to my usual guys because I couldn't be happier with the service from Performance Plumbing. The service was professional and efficient and Dennis was able to navigate our old pipes in ways that have thwarted other plumbers we've had over. The price was reasonable. I know who I'll call next time. read more

I've had all types of plumbing repairs, leaks and clogs around my 1920 Edwardian and I really appreciate the excellent service and the friendly, professional demeanor of Mike and the office personnel at PP. Mike does great work at a reasonable price and clearly communicates about the plumbing issues and repair options at hand. I couldn't be happier about the service provided by Performance Plumbing. read more

I had a problematic main sewer line (now replaced). My home warranty sent out some complete yahoo who used my own garden hose and left raw sewage in my back yard. These were the "2nd tier" guys that the insurance company sent out when I had to give the 1st guys the boot. They really know their.. uhh... sewage. Very professional, quick and on-time. read more

Performance plumbing was the fiber my slow drain needed to push the blockage through! It was easy to make the reservation Friday afternoon and they showed up spot on time Saturday morning. They were courteous, efficient and nicely priced. I'd definitely use them again. read more

I have known Mike for more than 1/2 of my lifetime -- full disclosure. If you ever needed to trust someone with very high moral standards, expertise and care, Mike and Performance Plumbing team are your goto. Experience, quality of work, understanding of finer things about construction and how to build things so the last as long as possible is what makes a difference between an average Joe and someone like Mike and his team. If you want to have the job done right the first time, call them before having it done wrong and then having to pay again to do it correctly. If you believe that as a customer you want to be treated with respect, understanding and honestly, and feel that being treated the way one treats own family is a good thing, do not look any further, because Mike is that kind of a human being. read more

Great service! Mike was great. Explained everything in detail and with lots of patience. Had my kitchen faucet and it was done super quickly and left everything clean and impeccable. Hard to believe for a plumber... I would recommend Performance Plumbing anytime! Keep up the good work!!! read more

I just used these wonderful people again for a third time after I threw out some spoiled Chinese food, which promptly clogged my garbage disposal. Then I came up with the brilliant idea of adding some Drano (which only made the situation worse by hardening the Chinese food inside the pipes and leaving a poisonous chemical smell all night long). What I love about this company is that it really has its act together: from the office people who answer the phone to the plumber who shows up. They charge a very reasonable fee and offer excellent service to their customers. I never feel like I've been ripped off or have dealt with dishonest people. They are warm, friendly, and highly efficient! I cannot recommend them highly enough!!! read more

Seconding Carlos' review below: "Quick, efficient, and honest. They get my five stars." Also, I'd add reasonably priced to the mix. Will definitely call again, though I appreciated that Vlad said, "I hope you don't see us TOO often." read more

The toilet in the apartment was not fixed well. The plumber came the next day and fixed it. He also found out the water was not filling up well, and replaced the filling valve. All was done for a very reasonable price and very professional. read more

So, after trying unsuccessfully to unclog my own bathtub, I had to capitulate and call in the pros. After a quick Yelp perusal, I gave Performance Plumbing a call. Since it was a little into the evening hours, I was already wincing about the costs, but it was only gonna be $95 if there wasn't anything catastrophic going on. Had I called during the day they would've charged me $65, oh well I needed the drain unclogged now. Vlad showed up between the hours quoted and got to work post haste w/the pipe snake. Wow! He had the drain unclogged faster than you can get into a girls pants at a rave while she's peaking on ecstasy! Nuff said. If I ever have plumbing problems again I'm calling Performance Plumbing! read more

this is my second review of Performance Plumbing. I've used this company a number of times over the past 10 years. They recently did a main sewer line replacement for my property in Nob Hill. They were efficient, thorough and did the work for a very reasonable price (not the cheapest quote I got, but far from the most expensive; anyways, you get the work that you pay for). Vlad and Mike went over and beyond to get the work done in a very short period of time to minimize the inconvenience for the tenants. I highly recommend them. read more

Wow, plumbing problems just never happen at a convenient time. When we had an issue with our main drain, our home warranty company referred us to Performance Plumbing. I was so pleased to get an appointment just a few hours later. Bart, the plumber, arrived smack dab in the middle of the time window they quoted. He insisted on wearing shoe covers upon entering our home, "from all the places I go, believe me, I should wear them." I appreciated how he explained everything in a very detailed way. He tended to our issue and got authorization to fix another related problem. Saved me from having to call again in the near future, I'm sure! Thanks, Bart & folks at Performance Plumbing. read more

I am a property manager of an apartment building and have been working with Performance Plumbing for 3 years now. 1) They offer a window of time for appointments and stick to this 99% of the time 2) They are honest and thorough with their work. Mike has spent countless hours explaining things to me and making plans for taking care of the buildings drains and pipes. 3) They are great to use for a variety of work. Sometimes I only need them to simply snake a drain or fix a garbage disposal. Other times, it is replacing a hot water heater or responding to an emergency. 4) They beat out most competitors prices and offer higher quality customer service and work. Overall, it gives me great peace of mind to know I have a plumber I can trust and can work with successfully. read more

We had an kitchen sink emergency on a Saturday night at 10pm. Water was backing up and we needed help that night. I called them up and they showed up in an hour, and then a nice tall guy showed up! Mike has good energy and got the job done well and quickly. He also explain to us what is happening to the piping. We were able to get to problem resolved and go to bed feeling much better by midnight that day. Thank you for being there!! read more

This is a review for the two nice gentlemen in Performance Plumbing who both extremely kindly rescued me with jump starting my car without asking for anything in return, just pure kindness to a stranger stranding by the side of the street. This, tells a thousand words: if the two kind gentlemen from Performance Plumbing gave their helping hands to a stranger with such kindness, I can only imagine that the paid service will be absolutely beyond quality with this kindness in mind, you can just tell! Now I know who to call if I need plumbing service, I will look no further, Performance Plumbing it is!!! read more

Alex from Performance installed a ceramic apron-front kitchen sink and a Takagi Jr. tankless water heater. Both jobs were riddled with obstacles as my building was built in 1920's. Nothing standard about this building!! The sink required him to carefully punch out extra holes for the disposal switch and an air gap. And the heater had to be installed over 8 feet high. With all the pesky problems with my building, he completed the work in a professional manner, and the end results are top notch. He is thoughtful and takes pride in his work! Skeptics like me would find this hard to believe, I know. Call Performance and ask for Alex when you need a plumber. read more

Alex came out to fix my water heater and he was terrific. He took the time to explain everything to me and why certain things needed to be done. He is a repairman who treats people well and does his job with an excellent demeanor and great skill. HIghly recommend Alex. And the price was very reasonable too! read more

I called the Performance Plumbing to come early morning. They gave me a time between 10:00 and 11:30. I was really hoping they would not come at 11:30 and was very happy they came just after 10. Replacing the system in the back of the toilet, they found that the connection to the wall was leaking and should be replaced. I said go ahead and when he was done he showed me the parts which is the small pipe he took out of the wall. It looked really old and was really happy we avoided a potential problem. Besides, he also fixed a leaky faucet. He was gone just before 1P.M. I did not compare prices but it seemed reasonable considering he seemed to have fixed so much professionally, quickly and cleanly. read more

I have used Performance 5 times now. It is a blessing when you can find a company that is available, communicative and reliable! Vlad and now Mike have both fixed plumbing problems for me. They were good and explained anything I wanted to know. Yelena is very professional on the phone when scheduling and Mikhail the owner even called me back when I had a question. I don't want them to get too busy;but, I wouldn't be spending this time telling you if I didn't really think they are good. This is my first Yelp review ever! read more

I could not be happier! Mike communicated perfectly and did a great job for a reasonable price. I've had all sorts of experiences with plumbers in the 31 years I've lived in my 1909 Edwardian and I really appreciate the good service and friendly manner from Mike and the office staff. read more

Had a great experience with these guys. Called today (Saturday) at 1pm and they were at my house by 2pm. Vlad was super helpful and explained what he was doing while he was doing it. It should have cost me $45 + $95 for both the sink and the toilet, but since he managed to knock both out in less than 30 min, he only charged me the $95. I really appreciate the honest service and not being nickeled and dimed. I will definitely be calling these guys for any future plumbing issues. read more

Called these guys up... , some lady answered from her cell phone... I asked if someone could quote on installing a Noritz tankless and she told me nobody was in the office and hung up. Awesome! Can't even get these guys to come out. How did they get any decent reviews with this being the first impression of their company. read more

Very happy with the service. Our garbage disposal blocked over the weekend and they were able to come out on Monday afternoon (the same day I called). The plumber was friendly and fixed the issue in about an hour. I found their cost to be very reasonable. I'll happily use them again in future. read more

Another stellar job done by Vlad. Replaced 2 old water heaters on budget and faster than planned with no problems. On time on budget and extremely professional. read more

My home insurance company recommended these folks. The plumber showed up 10 minutes after the window that he was supposed to show for ended. Then, he fixed the problem with my garbage disposal but in the process broke a pipe. He claimed it was because of a faulty installation and not his fault and that I needed a new garbage disposal for 300 bucks plus installation. I said, I didn't trust his judgement since it was clear that the pipe had been fine for many years before he showed up. Finally, he called his boss who told him to fix the mess he'd made. He did. Of course, because he was late I also missed an appointment. I would not recommend these folks. read more

Even though I called at 10:30pm on a Sunday night, Mike, the owner, came out in under an hour. He got a difficult job done in under an hour and charged us exactly what he quoted. Of course, he was professional and courteous. But what really really impressed me is that he found a severe problem with our plumbing that would have to be dealt with at a later time. Not only did he explain the problem in a way we understood but he told us we should call all his competitors and get bids for the job. They would be happy to bid but we should shop around to make sure were happy. Wow. Honestly, I'd rather have these guys do the job even if they dont have the best bid. I trust them. read more

Dennis gets my 5 stars. They gave a reasonable window of two hours and he came within the allotted time the next day after I called. (That's 2 stars right there) He then looked at an unbolted toilet seat and a leaky faucet. He was upfront with the potential work done and the cost (toilet reset). (+1 star) he was courteous (not condescending-I get condescended a lot by service people, I think it's because am an Asian female) and businesslike. (+1 star). He inspected then quickly adjusted my faucet, gave some recommendations so it won't leak again, and didn't charge extra for it. (+1 star) And....they take Amex! (+1 star) Thank you! Oh wait, I think I just gave 6 stars, oh well, he/they deserve it! read more

I had my second clog in 9 months since I moved into my current place. The pipes are old and even though I do what I can to prevent anything but water going down the drain, I got another clog. Decided to try Performance Plumbing this time and called around 11am. I was able to schedule a plumber to come between 2 & 4pm the same day. Received a call around 12 that he was running early and was just around the corner, could he come now? Not only did he arrive early, but I was charged much less than what the last company charged me! The visit took at MOST 15 minutes to snake my drain and I can once again shower without standing in a puddle. Thank you! read more

Dennis provided great, fast and high quality service. He also patiently answered my questions and explained to me what the issue was after he fixed the clogged sink. Thank you! read more

Responsive and friendly team. A water heater in my duplex was spewing water. Within 2 hours Vlad came by and helped assess the situation. Fortunately for me, it wasn't my unit, but I was relieved to have some professional advice to make sure everything was safe and secure. read more