They are on the expensive side, however they are totally worth the price if you want a plumber which communicates, lets you make an informed decision, and bids by the job not by the hour. Our water heater failed December 22. George Salet Plumbing came out on December 23 and provided us options to fix the existing water heater or replace it. We chose to replace as the existing heater was just over 9 years old. We scheduled replacement for Friday, December 26. The plumber called us to let us know the first heater which was delivered, while still functional, was slightly damaged on the bottom. They had a second one delivered the same day and stayed late to replace it. The high efficiency gas blower made a loud noise while running however George Salet returned with a technician from the manufacturer until the issue was resolved. It took two visits and full replacement of the exhaust stack, but they pursued until the issue was fully resolved to our satisfaction at no extra cost. read more

Outstanding service! First, it was quick to schedule an appointment. Second, David was great - prompt and fixed the issue in 30 minutes I had a Heat N Glo gas fireplace which wasn't lighting. He found the issue and got it working, without trying to upcharge If I have issues with the gas fireplace OR plumbing, will call them in the future read more

I had an issue with an exterior pipe that got detached. Called this morning and had a rapid quick response. The technician, Monte came out and diagnosed the issue quickly. He had another appointment, but came back within a couple hours and fixed the problem quickly. He re-connected the pipe and installed additional brackets to secure the pipe against the house. I've attached some before and after photos. Thank you George Salet Plumbing! read more

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Timely and efficient service. The new tankless water heater is excellent. Plumbing Technician Jacob came back to make some adjustments and discovered that a valve in the old installation had failed, and replaced it on the spot. read more

Prices are way higher than other outfits. Their plumbers don't seem very knowledgeable. I would definitely get multiple estimates before hiring them. read more

I used Yelp to try to get a quote from them. They said they had to send a tech (despite all the photos I sent). Ok. Tech comes out and he's super friendly. We chat about my bathroom sink's trap. He discusses some options and leaves saying he'll get me a quote. About 2 business days later I got the quote. It's ok priced imho but they have to cut the wall and they won't repair the cut (replace the drywall section). So I went with a different vendor who would fix the trap and the cut drywall. Still for just farming a quote fast and friendly, I'll give them props. read more

The technician was prompt but the price for them to just evaluate the furnace was way overpriced. I had the furnace fixed for half the amount of their evaluation amount. read more

I called for service after I sent two messages which were ignored. I was told today I was on their "do not service list" going all the way back to 2015. I was told that I refused to pay a bill. That is a 100% lie. I never refused to pay. i spoke with the owner back then and he said he would offer a discount (not a full credit) because there were problems with the work that was done. i was hung up on by the person answering the phone. Signed, a 20 year customer & 30 year resident of a major confo complex in SF. read more

Needed to replace an old toilet that was on its last legs, George Salet Plumbing came out the same day to give the estimate and had to order one for the work. Was available the next day to do the install and did a great job. The plumber David made sure we had what we wanted, customer service was clear and concise with what we had ordered and scheduling was very easy. All in all, very happy with a job well done. Thank you read more

David repaired a gas frankin stove that no one else wanted to fix...even o'kell furnace who sold it to me 25 years ago. Kudos to salat lemons to okell read more

Had a shower draining slowly. Quick to respond, quality work with good communication. Very Pricy $$$$$

Wow! Called about installing a brand new Groehe kitchen faucet. This is a fairly new kitchen so it should just pop in there. It's about a one hour to maybe ninety minute job. Was quoted $609 for labor! The guy who came out was polite and showed up in the quoted window but that's insane! Now I am OK with paying the industry standard rate for a plumber but that's really a bit much. If you extrapolate that rate over a year it would look like this - let's assume they figured the job would take ninety minutes or even two hours. That calculates out to $300 hour x 2080 hours in a year = $624,000 a year. Now I realize there's overhead and benefits that has to be factored in but seems like you could make ends meet and run a profitable business at a much more reasonable hourly rate. My two cents... read more

Our hot water heater's pilot light went out and stayed out (cold showers for a week). I called two other companies before George Salet - one of which just tried to sell me on a new water heater but couldn't tell me why or what the diagnosis was so I thought they were trying to pull a fast one on me (I'm a female homeowner and unfortunately blue collar folks assume I won't understand and don't try to explain their thinking. It sucks.). Several hours of research later, I started pulling out the thermocouple and was ready to make the repair myself (a $25 part, the first guy was going to charge me $495 for, no thanks) but then saw that the entire unit was corroded (the first guy had not pulled out the cover at all so could not have confirmed that). Because of my research, I knew that I did in fact need a new water heater. I called George Salet plumbing, got a wonderful person named Ryan who came out the next morning and gave me the run down of all my options and priced it out there on an ipad. He was able to come back the same day with my new water heater and installed it the same day. I'm beyond pleased with this great company and would highly recommend them. In fact, I'm going to recommend them to every female homeowner I know because not only did he treat me with respect, he also explained the pros and cons of the 6 and the 12-year warranties, and was exceptionally nice and professional doing it. Thank you so much, Ryan! You've renewed my faith in plumbers! read more

Recommended by a friend who has used several times over the past few years. Totally positive experience. Friendly phone 1st contact. Appointment set in a reasonable time and repair scheduled. Jose and another gentleman came the 1st time to assess the situation and provide a quote (very reasonable!). The part was ordered and the next appointment, Jose came alone and worked on the water heater, fully cleaning the inside control area and changing out the defective part. Service was friendly, efficient and very reasonable, especially considering the repair took a bit more time than originally estimated. Despite that, they stuck to the original price quote. Fair, efficient, honest - Definitely going to be my "go to" plumbers for future needs. I asked for an ball park estimate on a new water heater, since mine is on the older side, and Jose took the extra time to pull up a few estimates for me and give me an idea of some options for the future. A+ experience. Could not have asked for better. (A thank you to my friend Jean AT for the solid recommendation!) read more

Just an update to sing Alan's praises again. He followed up to flush out the Takagi and change out the busted computer board as he said he would do to make sure it's running optimally. He was guiding another young apprentice, Chase, who wisely following his guidance throughout the process. read more

George Salet Plumbing is the best!! A little background. I contacted George Salet Plumbing on Monday to purchase and install a Toto toilet in our condominium at 403 Main St in San Francisco. They set up an appointment for Tuesday to come check out the situation and order the toilet. The plumber showed up at the beginning of the appointment window on Tuesday, evaluated the situation and said he had the appropriate Toto toilet on his truck. Two hours later, I paid with my Visa and had a new toilet - and had the old toilet taken away. No ordering a toilet and setting up an installation appointment! All done in less than 24 hours! At a reasonable price! If there were six stars, I would give them that. Excellent work, very professional and very customer oriented. read more

I am writing to express my sincere gratitude to Alan B for his exceptional service in resolving my recent issues with my outdoor fire pit. Alan's professionalism, positive attitude, and willingness to go the extra mile were instrumental in getting everything fixed. I particularly appreciated his helpfulness and detailed explanation of the problem. His advice on how to prevent future problems will be very valuable moving forward. Thank you for having such a capable and dedicated employee on your team. Sincerely, Joey A. Williams CCAM read more

First tech that ever came out was great. Polite, knowledgeable, excellent work. Next tech was not. Spent a lot of time and still couldn't diagnose where smell in shower drain was coming from. Homeowner found it later in two minutes. Build up of gunk just inside lip of drain. Not sure how this guy missed that. Third visit, second tech again. Rolls up with such a chip on his shoulder that it prevented him from being able to listen to a woman. Consistently ignored what I was saying because machismo-impaired, asking the same questions over and over that I kept answering. Wouldn't believe me about what the appliance repair person had assessed and diagnosed. Wouldn't believe me about the location of the washer and dryer directly on the opposite side of the wall (kept looking at the ceiling???). When I finally asked why the attitude, he stormed out. Called dispatch. She seemed not at all surprised. She asked me to leave message for owner, which I did. No call back. Against my better judgement, called them one more time for one more job. Requested first tech. Lo and behold, he calls out sick the morning after the Niners play in the Super Bowl. Shocking. Unfortunately this now delays a subsequent bathroom repair project. Have shared my experience with other house managers in the area to warn them. Do not recommend. read more

The shower water was not getting hot. It seems to be simple problem by changing the cartridge. But it wasn't that simple because after change to new cartridge. The shower water is still not getting hot. Thanks to Allen who has a lot of knowledges and experiences, and his partner, Dimitri, who patiently tried to figure out the source of problem. After they figured that out, I am happy that I can take a hot shower. read more

I have Takagi tankless waterheater that stopped working. The unit displayed an error code that pointed to a possible blower issue. Rather than taking it apart I thought I would go to the Takagi website for a local repair plumber. Called Salet plumbing and was told its no charge to come out to diagnose the problem. So I made the appointment. Jacob from Salet came out. We went to the waterheater. He asked what was wrong. I said it was displaying an error code. He then pulled out a ipad type tablet and scrolled. He ended up with one saying to look at the blower will be $580 and go from there if is not the problem. This was minutes after arriving. Never even unscrewed the panel to look inside. At that moment, I decided to go back to a traditional waterheater. So it was free for someone to come out. $580 to pull out a screwdriver. read more

Our clothes washer appeared to have sprung a leak last night. Our first call was George Salet based on our great experience with them in the past. David came the next day and suggested that he check the washer drain. Sure enough, after running a quick test, he confirmed that there was nothing wrong with our washing machine; that it was simply a clogged drain where the washer flowed into. After doing a deep snake a couple of times, the drain was cleared. David then tested the washer for a couple of cycles and confirmed no water was backing up any longer. On top of that, David cleaned all the old lint and dirt off the floor and everything was good as new! read more

Jacob and Danny came for free consultation service at my house. They analyzed the situation and give me a recommendation, which did not bring income to their business. However, I am going to call George Salet when I need to replace my tankless water in a couple of years. They are young guys, yet very professional and confident. I really like them both. read more

I had a Kitchen sink installed that I bought from costco. The job was very well done and I was overall impressed. I had a small customer sat issue at the end but even got a call from George himself to make sure I was satisfied, which I was. The issue was solved quickly and to my satisfaction. The professionals they had who did the install were very easy to work with and transparent about any issues. I would 100% work with them again and look forward to have this shop do my next job. read more

When I booked the appointment to fix a fireplace that didn't work, the woman on the phone clearly said the the guy would come, estimate would be free, and I'd only be charged if I moved forward with repairs. But when the guy arrived and I shows him the fireplace, he immediately said the 'diagnosis' to get the quote would cost $348 and that "giving me that information was the estimate", and if I didn't choose them for repair they would still charge me that. I told him that didn't make much sense and it wasnt his fault but that wasn't what I was told. $348 just to get a quote for repair?? After some back and forth he played back my call on speaker -- and sure enough, the woman only mentioned a free estimate and a repair. After he played it back said he "didn't want to argue with a customer", and "this process can be confusing for some people". It wouldn't have been such a big deal if he tried to actually explain it but instead just acted like I was stupid for not understanding. I said thanks but we're going to look elsewhere. 2 stars for nice lady i spoke with on the phone. read more

I just had a terrific experience with George Salet Plumbing. I called them earlier today with a problem with my gas fireplace. They sent a technician, David, who arrived in less than half an hour. David was very friendly and very knowledgeable. He diagnosed the problem in less than 10 minutes. It turned out to be two problems: corroded electrical connections and a flaky remote control. For the latter problem, he installed a new receiver with a new remote in just a few minutes--he had them ready to go in the truck. All told, it was about an hour from when I called to when the problem was completely solved. I've never had a problem fixed so quickly and easily. I've also never had such good service that I was motivated to write a Yelp review before -- this is my first one. Richly deserved! read more

David, our tech, is very knowledgeable and was quickly able to diagnose and fix our issues with plumbing. Highly recommend these guys, they were very efficient! read more

Tried to do some self home repair and the toilet valve at the wall broke, water running, called needing prompt help and all contacts at George Salet Plumbing came through. So appreciative. Thank you so much Jose! read more

Amazing plumbing service that solved all of the lingering problems that have been in my unit since I moved in. They cleaned my water heater, fixed the toilet that was making a hissing sound, and fixed a rattling sound in my walls. They did all of this within 3 hours and were very professional. I've had other plumbing services come in the past but none have been this thorough and professional. read more

Awesome company! John and Bobby were the plumbers that fixed the jobs needed in my home. They were kind, courteous, professional, reliable, respectful and efficient! There was no fee to get a quote , and they also quoted and charged a reasonable price for the work! They helped me prioritize what jobs needed to be addressed professionally and were responsive and agile to add changes to the original plan easily and seamlessly. I really appreciate how easy they made it for me to work with them and also for their skill and professionalism, and for being honest, thoughtful and trustworthy. They even put shoe covers over their shoes before entering my home every time! They fixed the issues thoroughly and quickly. They did a great job and I highly recommend! read more

Beyond the call of duty! Spoke on the phone with Alan about my issue because I hired another popular company that charges $198 to visit and assess and they could not/would not fix it.(wanted to sell me a new furnace) Alan guaranteed me if they could not fix it I would not pay. The heater had two different issues and Alan/Ryan fixed the issues one at a time. The old strong heater is working just like it should! To add they are prompt, HONEST, respectful, wear masks and boot covers on shoes. I'm grateful to Salet Plumbing ! Thank you!!! read more

We have had to call George Salet Plumbing twice this year for plumbing issues at our rental property. They responded immediately and scheduled our appointments either the same day or the next. They are very professional and do a fantastic job at very reasonable prices. I would highly recommend George Salet Plumbing. read more

I have a Jotul gas fireplace that would not light. I got a repair referral from O'Kells Fireplace where I bought it. The repair man showed up and told me the starter assembly was not working. I asked him the price to fix it. I was shocked to find that it would cost a minimum of $673.00. With out doing my due diligence, I agreed to the work. He had the part in the truck and started right in. I began to wonder, how much could a starter possibly cost? I asked him and he didn't have a breakdown of the labor vs part. Well...... I looked up the part and it cost around $73.00 retail. From start to finish this repair took 45 minutes. My math tells me I paid $600.00 for labor. I did let the technician know how I felt about the charges and he appologized and said he couldn't help his bosses pricing. I told him I planned on writing a Yelp review. Buyer beware. Do your research! read more

We feel so lucky to have found George Salet Plumbing! Our house is very old, and Juan suggested the perfect corner sink for our very small bathroom and a utility sink for the garage. We also had them install a new faucet and filter in our kitchen. Juan and Jose had their work cut out for them, yet they completed every job with masterful skill. They truly went above and beyond, especially because they had to deal with cramped, outdated, and old areas of our home. We were also very happy when talking to the people on the phone about scheduling. This is a topnotch business! read more

Carlos the fireplace technician with George Salet Plumbing was great. In and out efficiently, no upselling, capable service, and friendly. Highly recommended. read more

I had a minor plumbing emergency this morning and John from George Salet plumbing was here within an hour to fix it for me. He was very pleasant, knowledgeable and professional. Price was reasonable and offered a senior discount. I will definitely call George Salet and request John for any further plumbing needs. Very pleased. read more

Had a plumbing issue in our new ( old) home. Called George Salet plumbing. They were awesome. They got a tech here quickly. They were just as their card says- skilled, clean and honest. John Peters and his teammate ( sorry spacing on his name) were great! First they were masked, kept social distance but most of all worked really hard to resolve the root issue we had. They stuck to it till it was resolved, showed me they had it fixed. Ran a camera down to double check. I am impressed with their work and how professional they are. Most of all they were honest! That goes a long way with me I give them the highest rating and recommend them! Thanks team Michael Riley read more

Alan and Cam helped us install a specific type of water heater that we need for our central heat. Thanks to them, we have heat this winter. The installation was tedious work, but Alan and Cam expertly installed it. Thank you!!! read more

Be weary of companies with many 5 star reviews - while they may be from real customers, they may receive discounts for these 5 stars. We used this company several times in the past (hot water heater replacement, water issue from a tub/shower). Our previous plumber was Scott at Salet, who was no longer with the company. We brought them in anyway as we needed a 2nd hot water heater replacement & didn't take the time to consider other plumbing companies. This was a mistake as we were over charged by this company for hot water heater replacement. We were specific on the hot water heaters we wanted but didn't get our choice (granted it may not have been available). What frustrated us - the plumbers & owner spoke in Spanish while phone on speaker & they made the mistake of not considering we knew any Spanish. The owner asked the plumbers about our home as part of setting the price for the replacement. The cost should have been the same & unrelated to the size of our house/assumption of what we could afford. In addition to this, we could smell gas after the replaced & had to service the hot water heater again but did not go back to George Salet. We do not recommend using this company as there are other reputable companies that charge a lot less for quality service in San Mateo county. read more

This company was hired by the contractor who remodeled my bathroom. Their work was mediocre at best. The pipe for the showerhead moves back-and-forth between the tiles, the bathtub clunks when you step into it, the drain stopper doesn't raise to drain water, and the actual plumbing well...the picture speaks for itself. Before the job was finished, I asked to have the plumbing corrected. They said it fine and that they'd guarantee if it leaked. How long will it take for me to discover if it's leaking? Do your research before hiring, just because the company has been in business for 40 years, doesn't mean the employees have 40 years of experience. read more

George Salet Plumbing - Plumbing Near Me - Brisbane, California

I recently had a clogged kitchen sink problem. Knowing GSP is a local business and I have heard of immaculate feedback from Brisbanians, I decided to give them a try. The online scheduling is painless and someone responded within a short time. The technicians showed up on time next day as scheduled. They respected my property and safety by wearing booties and masks. They took care of the clog and cleaned up nicely. I had to request for a second visit and the office staff was able to squeeze me in the very next morning. All in all, this was a stress-free (my high priority) and pleasant experience. This business cares about their customers and provides the best service possible. read more