Thanks to Humza in Sales & Kevin in Finance we got my push present! Our growing family wanted a…read morereliable & budget friendly dream car so we got a 4Runner! Humza made it so easy for us to pick up the car with a newborn in tow. Kevin kept it quick in finance and caught a disparity that saved us time in the backend. Thanks guys for making it awesome. Sam and I (& Axel) Appreciate you all!

Saw a used vehicle online this morning. Drove all the way here, just to be told it's not sold, but…read morehas been set aside and removed from the website for the owner's niece to see it on Tuesday. And then if she doesn't want it we could look at it then. NOT a way to do business!! Follow up same day - we bought from a dealer in Petaluma (what wonderful people and dealership). 8/31/26 - Thank you for getting back to me.

I went to this place so we could go in the gentleman was nice enough to let me drive a Prius that I…read morewas looking at for as long as I wanted unfortunately I had to leave and I came back a week later and I saw some other more interesting cars that I would prefer to have so I asked if I could test drive those And he caught an attitude with me because I went from a Prius to a BMW and wouldn't let me test drive any more cars even though I had only test driven one. On top of it every car on that lot is extremely dusty or the battery is dead

SHADY! I went in to look at a car, things seems normal at…read morefirst so I put a hold on it and came back after the weekend. I purchased the car and drive it home. As soon as I got home (45minute drive), the alarm started going off. It eventually stop after a few minutes of leaving it alone. I went to bed hoping it was a dud and would fix itself by morning. Got in the car the next morning and the same thing. Alarm kept going off, I put the key in and was able to start it but nothing would turn it off. Long story short, I had to drive the car back another 45 minutes to the dealership only for it to die completely down the road. I ended up having to push the car down the street. Thankfully some guy at the wiener-snizle next door came out to help me push it to the dealership. (Shout out that guy.) Then I went in and ask for a refund, which couldn't be completed because the bank hadn't even cleared the check yet because again this was less than 24 hours later. Alex told me he would handle it and get the money refunded the next day. I call the next day, they have a "power outage" and can't do it. I call the day after that, they were able to Zelle me all but $60 for the bank fees and immediately jumped to accusing me of breaking the security system. Hey bud, why would I break a car I just bought???? Shady, rude, very unprofessional. Not cool guys. Don't waste your time or money with this place.

Great experience buying our CRV from David. He was very…read morepatient and informative and made the whole process very smooth. The whole staff was very easy to work with and No pressure at all. Would do business with again!

The Livermore Honda service staff was top notch, but it seems like the staff has changed, not only…read moreare they now understaffed, the new service staff is pretty rude and unfriendly. I am not happy with my most recent service. They also want to charge you for every little thing that should be included in the original diagnostic fee... I heard one of the staff members went to Walnut Creek, I guess that's where I'm going next!

I had an excellent experience working with Shamika during the return of my Subaru Solterra lease…read more She was professional, knowledgeable, and took the time to explain the process clearly from start to finish. What could have been a stressful experience was made smooth and straightforward because of her patience, attention to detail, and outstanding customer service. Shamika was responsive to my questions, transparent about my options, and ensured that all paperwork and next steps were handled efficiently. I truly appreciate her willingness to assist and her commitment to providing a positive customer experience. Thank you, Shamika, for your professionalism and support. It was a pleasure working with you.

I worked with a salesperson regarding a used vehicle and made a specific offer over the phone. I…read morespoke with him several times and specifically confirmed the price. He told me they could "make those numbers work," but that I needed to come into the dealership to make it happen. Based on those conversations, I drove to the dealership after work believing we were essentially in agreement on the numbers and just needed to finalize the deal. There was also another issue that concerned me. The CARFAX showed that the vehicle had been involved in a minor accident. I was told that this vehicle had come to this dealership as part of their purchase of a neighboring Porsche dealership. Because of the accident history, I specifically asked to see the repair/work order so I could understand exactly what damage occurred and what repairs had been performed. I asked about this paperwork multiple times and was repeatedly told they would get it for me before I completed any paperwork. However, by the end of the visit, I was told they couldn't find the work order. Considering the vehicle came from a neighboring Porsche dealership that they had acquired, I found it concerning that the repair documentation they had told me they would provide suddenly could not be located. On top of that, I spent about two hours at the dealership. They asked me to fill out a credit application and ran my credit. Given our multiple conversations and the fact that I had confirmed my offer before coming in, I believed we were proceeding based on the numbers we had already discussed. Only AFTER running my credit did they come back with a price approximately 20% higher than my offer. This is the part I find most frustrating. If we were actually that far apart, why wasn't I told that during any of our phone conversations? Why ask me to drive to the dealership after work and run my credit if the dealership was nowhere near the number we had repeatedly discussed? Had they simply told me their actual number beforehand, I would not have made the trip and certainly would not have authorized a credit inquiry. To be fair, everyone was courteous and professional in person. My issue is not with how they spoke to me; it is with the lack of transparency throughout the process. Between being told several times that they could make my numbers work, running my credit before revealing that their price was roughly 20% higher, and being unable to produce the accident repair documentation they had repeatedly said they would provide, the whole experience left me uncomfortable and feeling misled. In the end, I wasted nearly three hours and ended up with an unnecessary credit inquiry without a deal. I would be very careful when dealing with this dealership. If you negotiate a price over the phone, get the numbers in writing before making the trip or allowing them to run your credit. And if you're considering a vehicle with an accident history, I would also insist on seeing the repair documentation before moving forward.

This review is for the parts department. I have been to many different dealers' part departments…read moreand Livermore Toyota truly has one of the nicest parts departments. They have all the parts and they also have many different accessories for sale. They carry some stuff that you can't find in many places. They also have a good selection of man cave signs which made the wait less boring. As far as the representative that was helping me, he was new and really not trained and he had to keep asking his manager for help. Other than this it was a good visit and experience.

Jason in finance & Angel in sales will make the car buying process a breeze! It is so important to…read morefeel comfortable & they will go above & beyond to make sure you have a positive experience @ their dealership! Even after the sale Jason was great about taking care of his customer! I would highly recommend this team!

Lauren is such a gem! She's so personable, kind and funny! She made me and my husband feel heard…read moreand comfortable. Team Lauren all the way!

The Best Auto Experience Ever!Owning a Range Rover has been our dream for over 20 years --…read moresomething we've planned and looked forward to for a long time. Zameer at Land Rover Livermore made that dream come true with an experience that was seamless, stress-free, and genuinely enjoyable. The both Zameer and Adam were informative, patient, and truly attentive to our needs. They listened, understood exactly what we were looking for, and went above and beyond -- even following up with us after the purchase to ensure everything was perfect. We can't recommend Land Rover Livermore enough. If you're looking for exceptional service and a team that cares, this is the place.

Purchasing a used car is one of the most stressful and risky life decisions one can ever make. No…read morematter if it's from a dealership lot or a private party, ALWAYS get a pre-purchase inspection from an independent shop. It's worth the premium. That being said, I went to look at a 20 year old Miata. Joe and Felicia are great and honest people and aren't your usual snake oil salesman. Their place ain't fancy though but don't be fooled. They were willing to let me drive 30+ min from Livermore to Hayward to get a PPI. After that, I explained to them my concerns about the vehicle and they were willing to give me a reasonable price. I live far from the Bay and took a rental car down here and was going to drop it off at a kiosk a mile away, not knowing it closed due to COVID. Joe went out of his way to follow me to Dublin and take me back (on a bus!!). Also due to COVID and being out of state, titling was a difficult process and the two were in constant contact with the DMV, so I was able to get the title soon after. Overall, great people to do business with.

**DISCLAIMER** NOT YOUR TYPICAL SKETCHY USED CAR DEALERSHIP! Oh contraire amigos, this is the place…read moreyou should consider first for a used car option. I lowballed at first if I'm being honest (big time thrifter I do it by nature) & Joe's response alone gave the gut feeling it was the right choice to head over because most of the time I get cursed at for the offer I gave originally. I've had 5 cars in 6 years (not by choice) so I've had plenty of experience dealing with buying used cars from dealerships to private parties. This was bar none the best experience I've had without a doubt. Joe & Mrs. B are definitely a power duo, both wholesome, honest & are just regular folks who just happened to sell cars really. No nonsense, no deception. Transparency is elusive when buying a used car from a smaller dealer 90% of the time, but that was present clear as day. I HIGHLY recommend you pop in & take a gander if you're looking for something, my fiancée & I are super hyped.

I cannot say enough good things about our experience with Mark at California Diversified in…read moreVentura. My son drove all the way from Southern California because they had the exact car he had been searching for and it was absolutely worth the trip. Mark was honest, straightforward, and incredibly easy to do business with. There were no games, no pressure, and no surprises. Just a smooth, professional, and genuinely pleasant experience from start to finish. I truly hate car buying, but Mark made the entire process so enjoyable and stress free that I would gladly make the drive again for our next vehicle. That says a lot. One hundred percent recommend Mark and California Diversified Ventura.

Mark was open and honest and I was able to buy the car I love! The price we paid was very fair. I…read morewould highly recommend California Diversified. They have a wide variety of cars available And the selling price on my Hyundai Tuscon was reasonable.

I've been buying Audi for over 30 years, from private parties to dealers, used to new. It's…read morenormally a stressful thing for some, but for us, it's always a joy since we always knew what we wanted and the prices we're willing to pay. We did our research before we start looking for the ones we liked to buy. Most of Audi dealers are very professional from North to South California. Last month, we wanted to get an Audi for my son going to college next year. Originally we we're going to get a new A5 gas for him, but after looking at all these Audi models and he seemed to like the Audi Etron GT. The 3-4 year old ones with low mileage would cost almost the same price as the new A5, so we decided to find a good one for him. We went to see many cars from various dealers in the Bay and we found this 2022 Daytona Gray at Livermore Audi, a little way from our house but we went to see. We went there first with just my wife and I and we met Adil, the sales professional, he's extremely polite, patient and professional while showing us the car and explained all options of the car. We test drove the car and promised to bring back our son for the final decision, no pressure there. On the weekend, we took our son to see the car. He really liked the beautiful establishment, quite new and modern with many nice Audis in the show room, the water bottles, the coffee machine that I liked. There are many Audis different models to choose from new to used. The car was sold to my son as soon as he saw and test drove the car, he didn't even want to look at the newer A6 EV parked next to the Etron GT. The color Daytona Gray is the one that made the decision for us between the 2023 Black and this one. For us, 2023 Black one deal is better for the money, but the deal is only good if we liked the car and my son really likes this gray one, he could careless about the year. Audi of Livermore gave us 4.5% on the loan which was great. The car was missing a part and Adil promised us without any written promissory note. It's trust. We got a 5 year/75k miles Audi Platinum Warranty for the car to make sure my son doesn't have to worry about fixing the car if anything goes wrong. While we're waiting for finance, Adil created Audi accounts for both my wife and son to the Etron GT on their iPhones which was very beneficial and informative. It was a great experience buying with Livermore Audi, it's worth the long drive. A great deal is when everyone is happy regardless of dollars and cents. When I came to pickup the part ordered, a nice young man Rayon showed me an Etron Q8 which I may buy when my son took his car to college. We do like Audi EV now, extremely comfortable and Luxurious just like our Audi A8L.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.