I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

I purchased a vehicle yesterday (January 5, 2025). Gianni helped me out and was very helpful and…read moresuper friendly. I'm sure everyone who works there have to be friendly of course, but from some reviews I read on here - apparently some arent, but I did not experience that. I knew what I wanted, how much I wanted it for, and what I wouldn't go for - so it was fairly quick and easy. Of course, they always try to add some extras here and there at the end. That should be expected at any dealership. Definitely would come back again.

Amazing service by Dublin Nissan. Carlos was great…read more Performed oil change, 15000 mile service. Also tie rod recall.

I had such a great experience working with Fabi at Dublin Nissan! She helped me purchase my first…read morecar for my mom, and I truly couldn't have asked for a better person to guide me through the process. From the beginning, she was incredibly kind, patient, and knowledgeable. She made everything feel safe and comfortable, which meant a lot since this was such an important purchase for me. Fabi took the time to explain everything clearly and made sure we were making the right decision every step of the way. You can tell she genuinely cares about her customers and wants the best for them. I'm so grateful for her and all her help and would highly recommend asking for her if you're looking to buy a car!

I sold my first car to CarMax Pleasonton. Great experience overall. The staff was very professional…read moreand knowledgeable. They walk you through the whole process from start to finish. As a courtesy they will also give you a free ride home.

The whole experience was amazing! I got an online quote, made an appointment, they inspected the…read morecar and gave the same offer I got online. Staff very friendly and helpful and fast. My appointment was at 11:30am and I was done at 12:30pm!

Lexus Pleasanton service department continues to be outstanding. Hassle free, solid customer…read moreservice consistently dealing with Jason Portillo and the team! Will continue bringing my GS here for service.

This positive review is way overdue! I thought I had posted it months ago but I'm here to make sure…read moreeveryone knows just how amazing the service team is here! I would never want to go to any other service dept ever again after experiencing the professionalism and standards presented here. My advisor, Ronald went above and beyond our expectations and everyone else I share my experience with! He and Jim Burke seem to be the best of all the dealerships for all the car brands I have visited. Excellent pricing, loaner policies and I don't have to worry about wrongful charges like I've seen at others. I am so glad my friend and dance teacher referred me to this location. They spoil you! I cannot tell you how happy we are with the customer service here. Perfect experience.

We went to the dealership and worked with Bobby, and he made the whole process really easy. He…read morehelped us choose the best trim and took the time to explain our options without any pressure. He also worked to find us a great rate and a better deal. We ended up driving home in a really nice 2025 Camry thanks to Bobby. Great experience overall -- we'd definitely recommend Bobby to friends and family!

visited Dublin Toyota today with an appointment scheduled with sales representative Sohail Ebadi…read more From the start, Sohail was professional, patient, and genuinely helpful. We spent several hours discussing and negotiating a deal on a Toyota bZ electric vehicle. He went back and forth multiple times, trying his best to make the numbers work and ensure everything aligned. We completed all the required documentation, and it really felt like we were about to finalize the purchase. Unfortunately, the experience took a disappointing turn at the sales desk. The manager, I believe his name was Cavin Tha, ultimately declined the deal over a $500 difference. After nearly five hours at the dealership, this was extremely frustrating and felt like a waste of everyone's time. It was especially disappointing considering how much effort Sohail had put in to try to make the deal happen. Sohail Ebadi deserves recognition for his professionalism and dedication, but the management decision overshadowed the entire experience. Spending almost five hours only to have the deal fall apart over such a small amount left a very negative impression. Overall, this visit felt like a significant waste of time. I would recommend confirming final pricing and management approval beforehand if you plan to visit, to avoid a similar situation.

I had an outstanding experience at Dublin Kia working with Aziz. I originally found a lease deal…read morefor a 2026 Kia Carnival online, and from the start, Aziz was great to work with. He had a positive attitude, answered all of my questions thoroughly, and most importantly, was never pushy. We communicated over several days and were able to come to a number that worked for both of us. Once we scheduled an appointment and showed up, everything was ready to go--the car we discussed was fueled up, cleaned, and waiting for us. During the walk-around, my wife noticed a small scratch on the driver-side door. Aziz immediately took care of it and had it removed without hesitation, which we really appreciated. I had already completed the credit application and sent over my insurance and driver's license ahead of time, so once we test drove the vehicle and decided to move forward, the process was incredibly smooth. Within about 20 minutes, we were already in the finance manager's office. Speaking of that--this was by far the best experience I've ever had with a finance manager. No pressure, no upselling, just straightforward and helpful. He answered all of our questions and respected the deal we had already agreed on. From start to finish, we were in and out in about an hour and a half with keys in hand. This was hands down the most stress-free car buying experience I've ever had. Highly recommend Aziz and the entire team at Dublin Kia.

My car had been experiencing issues where when I drove it, it made me sick. Headaches, Nausea,…read moreDizziness, Blurred Vision, and almost passing out at the wheel. This happened mostly when I had the AC on. I first had it towed to Concord Kia with the end result on invoice " Unable to verify problem". Upon driving it home to Brentwood on the freeway I became ill and almost crashed. When I got home I decided to take it a mile down the road to a place called Brake Busters where they were 100% able to verify the problem but couldn't find where it was coming from upon performing leak tests. After consulting with Brake Busters, I was advised that the best course of action would be to take my vehicle to the dealership I purchased the vehicle from which was Dublin Kia. I purchased my vehicle on November 23, 2025. I arranged for the vehicle to be towed there on March 13, 2026. The tow truck driver who arrived was the same individual who had previously towed my vehicle to Concord Kia. He expressed surprise that the vehicle required towing again and asked why the issue had not yet been resolved. I explained that the dealership had been unable to determine the cause of symptoms I experience while driving the vehicle. The driver also stated that while loading the car onto the tow truck, he personally began to feel unwell. This was particularly concerning, as it suggests that individuals outside of the dealership environment are able to perceive the issue, whereas dealership personnel have not acknowledged it. Upon arrival at Dublin Kia, I spoke with a representative on Friday, March 13, 2026. I provided a detailed explanation of the vehicle's behavior and the physical symptoms I experience while operating it. During this interaction, the representative appeared primarily focused on informing me of a $225 diagnostic fee. He also repeatedly suggested that the issue could be caused by rodent damage (e.g., rats chewing through components), which would result in the repair not being covered under warranty. Over the weekend, I received a call from Dublin Kia stating that they were unable to "verify the customer's concern at this time." As a result, I arranged for the vehicle to be towed again on Monday, March 16, 2026, to another dealership. On March 16, 2026, I spoke with an individual named Andrew. Prior to this, I had attempted to communicate multiple times via text with the Service Advisor, Martin Tostado, using the number listed on my invoice. Andrew claimed that no such messages were received; however, I have retained records of these communications. During my discussion with Andrew, I expressed dissatisfaction with the lack of detailed documentation regarding the inspection and testing of my vehicle. Although I was told that technicians had driven the vehicle approximately 20 miles, this did not appear consistent with the trip mileage reflected in my Kia application. When I asked what specific procedures the technicians performed inside the vehicle, Andrew provided a general explanation. I then asked whether there was any documentation from the technicians confirming that these procedures were actually completed. He stated that there was none and acknowledged that he was relying solely on verbal confirmation from the technicians. I further questioned whether, if technicians were testing for carbon monoxide exposure, they would reasonably conduct such testing with the vehicle's windows closed, given the potential health risks. Andrew responded by stating that carbon monoxide entering a vehicle's cabin does not occur, which I believe to be inaccurate. Finally, Andrew informed me that no additional notes or modifications could be added to the service invoice, as it had already been closed. 4/27/26 After all this time and after Concord, Dublin, and Hayward all sending me away with an invoice that says "Unable to verify problem" and also treating me like I was some sort of crazy, I decided to look at the vehicle myself. Starting from the back of the car and looking at every possible inch of the car and thinking outside the box I popped open the hook and started looking very closlely and to my susrprise I found plastic protective films that were left inside the engine area and even on the battery from when I purchased the car. Upon removing it all some pieces were even burnt which explained what was making me sick because this would be getting pulled into the cabin through AC. I spoke to Navi and I reqested a car detail to get any left over particles and also a inspection of the engine to make sure I didnt miss any. He told me I could bring my car in 4/28/26. I called multiple times on 4/27/26 trying to get a hold of a service manager. I left my name and number with people multiple times and no one would call back basically incinuationg they would not help me. I finally got a hold of the General Manager but due to treatment against myself who is disabled. I would rather pay someone out of pocket.

I've been at this dealership more than a handful of times now. I have to say, I'm really…read moreimpressed with their customer service. Their service advisor department is top notch. I want to Particularly acknowledge Todd Clemens for his professionalism. He is always attentive and going above and beyond. I like to bring our car right before their opening time, and Todd is always ready with positive energy to tackle any task needed. There has been a handful of regular maintenance appointments we had here, and our service was nothing short of awesomeness.... every time. His attention to detail exceeded our expectations. I also want to mention that I love the complimentary shuttle that they provide. Donna is wonderful and she gets me to where i need to be. Her personality also stands out. She is helpful and always saves me time during a busy work day. VIP service indeed! I would definitely recommend this dealership.

We bought a new 2026 Chevy Traverse Z71 yesterday at Dublin Chevrolet and had a fantastic…read moreexperience! We were immediately approached by Jonathan once we stepped foot on the lot and he did a fantastic job understanding what we were looking for and what was most important, I felt heard! He partnered up with Mohammed and within a short amount of time they had helped us find exactly what we were looking for. It was a very straight forward, upfront, friendly, and efficient transaction. Lenny in finance also was great and got us in and out quickly all while having a great, friendly attitude! We would definitely recommend Dublin Chevy to anyone looking for a new car!

Service was great. Staff was very helpful. Mr. John Teixeira was a big help. He gets a ten…read morestar rating in my book. He helped me purchase my new arcadia.

I had an excellent experience working with Moe. He helped me purchase my new truck, and the best…read morepart was that I didn't even have to step foot in the dealership except that I went to pick it up. Everything was handled smoothly from the comfort of my home. Moe made the entire process easy, efficient, and stress-free. His communication was clear, and he took care of every detail. Highly recommend working with him if you're looking for a hassle-free buying experience! Thank you Moe

We had a great experience with DAVID MONTES in the parts department. He went above and beyond to…read morehelp us find the perfect duffle bag for our son's graduation, even sending photos and making sure we were confident in the quality. He was very responsive, attentive, and had it shipped out to us right away. Really excellent customer service and I would highly recommend working with him. Thank you David for going the extra mile!!!

Fantastic dealership, great people, and great integrity. Shout out to Danny for being a fantastic…read moresales rep, shout out to Kamron for being an awesome manager, and shout out Everardo for being a fantastic service advisor. I bought a used 530i and I noticed the lane assist camera wasn't functioning, we all thought it just needed a calibration and I was informed it would be taken care of at no cost. Once Everardo got it, he discovered it was because the windshield had been replaced at some point by a non oem windshield, and that was the problem. Obviously it's a lot more expensive for the dealership to cover an oe windshield replacement when compared to a camera calibration. I signed for the car as is, they could've totally screwed me if they wanted to, but that's not East Bay BMW's style, they told me that it would work and they made good on their promise, even though it was more work than anticipated. Legally speaking, they didn't have to do that, and most dealerships would've taken the opportunity to make some money there. I'm blown away by such honest business in this day and age, it's so uncommon, especially when dealing with larger companies. But these guys are awesome. And to top it off everyone is hella chill, friendly, and fun, but still professional over there. Salute!

I was having my 2023 Blackwing serviced and wandered over to the showroom as I normally do. When…read moreRoss (who I haven't met before) introduced himself we chatted about the 2026 Blackwing on the floor. I told him if I were truly interested in a trade I would have to work with Mo Aoucher. I told him Mo sold me my first Cadillac, and I became his client for life! Ross was very cool and offered to call Mo as he was off that day. Long story short, I texted Mo joking about seeing my new car on the floor and received a reply in minutes that he was on his way! In the end I went on for an oil change and came home with a new Cadillac. Mo is a consummate professional, very knowledgeable, and never pushy. Clearly, he wants to sell cars, but when I first met him in 2023, I felt like his first priority is the customer. I still feel that way today. Thanks Mo and Dublin Cadillac for another great buying experience! Sincerely, Tony Torre

We stopped by on a limb to take a look at the Escalade V. Yassin was the first one to help us and…read morewas extremely professional and not pushy. He had an huge amount of knowledge about the vehicle of our choice. He made the paperwork so easy and followed up with us when we had any questions or concerns. We get to pick up the new ride end of this week so I'll update then. Great job Dublin Caddy