I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

Wish I could give them negative stars. The entire buying process with this dealership was annoying…read more From a super low ball trade in offer to trying to sneak add ons into the purchase agreement to finding out the vehicle was in much rougher shape than it originally seemed. I would avoid this place like the plague.

I spent almost a year looking for the right car and walked away from several dealerships because…read moresomething just didn't feel right. I'm so glad I waited because I ended up at Nissan Infiniti in Dublin, CA. I bought my car on July 7, 2026, and I've been loving it ever since. From the first conversation to driving off the lot, everything went smoothly. Darren, my salesperson, was polite, knowledgeable, and never made me feel pressured. I highly recommend you ask for him when think about buying a car. Vishal in finance made the paperwork easy to understand, found me the best APR, and explained everything thoroughly. They gave me a reasonable price for my trade-in, the car was beautifully detailed, and the price of my new car was very reasonable. There were no hassles, no gimmicks, and no high-pressure sales tactics--just honest, professional service from beginning to end. I've bought 12 cars over my lifetime, including cars for my sons when they learned to drive, and I can honestly say this was the easiest and most enjoyable car-buying experience I've ever had. I highly recommend Nissan Infiniti in Dublin, especially Darren and Vishal. If you're looking for a dealership that treats you with respect, communicates well, and makes the entire process stress-free, this is the place to go. Thank you for making what is usually a stressful experience such an enjoyable one!

Avoid this dealership. Brought in car for oil change. They told my wife battery failed test and…read moreneeded to be replaced. I declined a new battery believing battery was still under warranty at Walmart. Get home and realize the battery had been purchased at Nissan dealership and was under warranty. Next day wife drives the car back to this dealership. Now, realizing it's under warranty the service rep who tried to sell me a new battery yesterday instead insists on a multi hour "deep charge"stating it will be over 3 hours (past my already 1 hour wait) with no loaner available before they can decide if they will honor the warranty. I left and instead purchased a new battery at Walmart. They lost all my trust and business over a $300 battery . Pitiful

I sold my first car to CarMax Pleasonton. Great experience overall. The staff was very professional…read moreand knowledgeable. They walk you through the whole process from start to finish. As a courtesy they will also give you a free ride home.

Last weekend, I bought a 2015 Honda CR-V EX from CarMax in Pleasanton and immediately had it…read morechecked by my own mechanic. My mechanic's report was alarming -- the front left and right lighting components didn't even match, and there was visible overspray/paint residue and a bent/irregular front frame area, all pointing to a possible prior front-end repair. There was also significant rust on components underneath the car, a brake vibration at speed with rotors showing no sign of recent service, and two stored VSA-related trouble codes in the computer. NONE of this showed up on the vehicle history report CarMax gave me, and SOMEHOW it all sailed through their so-called 125-point inspection. A prior accident and the whole underneath of the car being COMPLETELY rusted is exactly the kind of thing a "certified" inspection is supposed to catch. My sales associate, Dhruv, was personable and treated my mom and I well throughout the process, and I don't fault him personally. But when I actually needed help, the sales manager, Zach, who had personally assured me he'd handle any issues directly, became impossible to reach. That "we'll take care of you" line meant nothing once there was an actual problem. The return itself was also a mess: over two hours in-store, and I only found out then that the Pleasanton and San Jose locations run on separate databases -- something I was never told when the return policy was explained to me. I was assured beforehand it would be quick and easy. It wasn't. If I knew this, I would've returned the car back to the Pleasanton location. Between the missed mechanical/cosmetic issues, a sales manager who disappeared when it mattered, and the return runaround, it's hard not to conclude CarMax reps (at all locations) are trained to say whatever closes the sale. I've filed a formal complaint with corporate, and I would not buy from CarMax again.

I had an excellent experience with Chimge Shatar yesterday! I purchased my very first car, a 2026…read moreLexus RX 350h, and I couldn't have asked for a better experience. Chimge was incredibly helpful, knowledgeable, and professional throughout the entire process. She was very well-informed about her work and took the time to answer all of my questions and make sure I felt comfortable with my purchase. I'm so grateful for her help and would highly recommend Chimge to anyone looking to purchase a car. Thank you, Chimge, for making my first car-buying experience such a great one!

DON'T WASTE YOUR TIME…read more I drove over an hour to Pleasanton because I was specifically told they could give me over $13k for my trade and that it "wouldn't be a problem." I get there and they offer me $8k, then after I declined, they offered $9k. That's nowhere near what was discussed before I made the drive. As a woman walking into a dealership alone, I left feeling like I was being lowballed and that they expected me to just accept whatever number they gave me. What bothered me most was that they didn't stand behind what they told me before I drove all the way out there. The frustrating part is that we were actually pretty close to making a deal. Had they been willing to work with me more, I would've bought the vehicle that day. Don't promise numbers you can't come close to just to get someone through the door.

It was my friend's birthday , so we are on our way to church , and I remember seeing an add that…read morethere is a used Toyota tundra that I like in Dublin toyota , that is on the way . When we got there unfortunately the the truck was sold the night before , and luckily there was a Filipino car salesman that helped us , named Bobby Mesina and recommended another car , a Toyota Sequoia with the same engine like the Tundra. We ate not really ready to buy that day , but Bobby offered me a great price that I can't refuse , so ended buying the Toyota Sequoia , that we are really happy with. Thanks for your help Bobby . I will recommend Dublin Toyota , specially sales and Bobby Mesina to my family and friends.

We were searching for a car for my daughter, and my husband found a Countryman at Dublin Toyota…read more Bobby was eager to help and worked hard to make everything happen smoothly. In the end, we drove home with a Camry Hybrid, and my daughter couldn't be happier, especially with 53 miles per gallon! I'll be sending all my friends and relatives to Brother Bobby. He truly takes care of his customers.

I had such a great experience getting my van worked on here! Everyone I dealt with was absolutely…read moreamazing.Martin was so friendly, kind, and welcoming. They did a great job with the work, Martin kept me informed throughout the process, and made the whole experience easy and stress-free. It's clear they really care about their customers and the quality of their work. I would definitely recommend them to anyone needing work done on their vehicle!

An amazing car buying experience at Dublin Kia! From the very beginning, we were impressed by Ilyas…read moreand Nader's professionalism, communication, and transparency. We were shopping around online and other dealerships for an 2026 Kia EV9, and the team at Dublin Kia was *exceptional* and a true standout. We felt cared for, listened to, and end-to-end had a wonderful experience. We also traded in our car, and were so impressed by their competitive offer. We are truly grateful for the team, especially Ilyas and Nader! There are a lot of options when buying a car, and they stood out above the rest! They've followed up and made themselves available to answer my questions with so much care and ease - as if we were family! We had our sons with us, too, and they were so kind and caring with them! Couldn't recommend Dublin Kia more!

Had the pleasure of working with Don Bowden while visiting the dealership. He is very knowledgeable…read moreand provides great customer service while checking out the vehicles. I will definitely refer my family and friends to him.

I had a great experience at Dublin Chevrolet thanks to my salesperson, Jonathan Francisco. He was…read moreextremely knowledgeable, patient, and helpful throughout the entire process of purchasing my vehicle. Jonathan made everything easy to understand and never rushed me. What really stood out was how responsive he was even after I left the lot. Any questions I had, he answered quickly and thoroughly, which gave me a lot of confidence in my purchase. I highly recommend Jonathan and the entire Dublin Chevy team. Their customer service is excellent, and Jonathan truly deserves recognition for the way he supports his customers.

Mohammed M. made buying my new GMC Sierra one of the easiest vehicle purchases I've had. I asked if…read morewe could handle most of everything over the phone and by text to save time, and he was great about accommodating that. By the time I got to the dealership, everything was ready, so I was in and out quickly. The finance manager was also easy to work with and never pressured me into buying anything I didn't want. Overall, it was a smooth, stress-free experience and much better than the other dealerships I visited. I'd definitely recommend Mohammed M. and the team.

We had an amazing experience purchasing our new Truck at GMC Dublin. Mohammed M. Was personable,…read morehelpful, NOT pushy. Respected time and space needed to make the decision without being told that we needed a min. He just knew. Would absolutely purchase another car with him. This is also the second vehicle in 2 years we have purchased from this dealership and both times a wonderful experience.

My service advisor Hugo from East Bay BMW was excellent! Brought my M2 in for some warranty work…read moreand he was able to accommodate my schedule as well as get me a loaner vehicle for the day. He explained everything that would be happening with my vehicle and kept me up to date on its progress throughout the job. 10/10 would recommend, and if you plan on bringing your vehicle in for anything at all, definitely ask for Hugo!

Fantastic dealership, great people, and great integrity. Shout out to Danny for being a fantastic…read moresales rep, shout out to Kamron for being an awesome manager, and shout out Everardo for being a fantastic service advisor. I bought a used 530i and I noticed the lane assist camera wasn't functioning, we all thought it just needed a calibration and I was informed it would be taken care of at no cost. Once Everardo got it, he discovered it was because the windshield had been replaced at some point by a non oem windshield, and that was the problem. Obviously it's a lot more expensive for the dealership to cover an oe windshield replacement when compared to a camera calibration. I signed for the car as is, they could've totally screwed me if they wanted to, but that's not East Bay BMW's style, they told me that it would work and they made good on their promise, even though it was more work than anticipated. Legally speaking, they didn't have to do that, and most dealerships would've taken the opportunity to make some money there. I'm blown away by such honest business in this day and age, it's so uncommon, especially when dealing with larger companies. But these guys are awesome. And to top it off everyone is hella chill, friendly, and fun, but still professional over there. Salute!

I was having my 2023 Blackwing serviced and wandered over to the showroom as I normally do. When…read moreRoss (who I haven't met before) introduced himself we chatted about the 2026 Blackwing on the floor. I told him if I were truly interested in a trade I would have to work with Mo Aoucher. I told him Mo sold me my first Cadillac, and I became his client for life! Ross was very cool and offered to call Mo as he was off that day. Long story short, I texted Mo joking about seeing my new car on the floor and received a reply in minutes that he was on his way! In the end I went on for an oil change and came home with a new Cadillac. Mo is a consummate professional, very knowledgeable, and never pushy. Clearly, he wants to sell cars, but when I first met him in 2023, I felt like his first priority is the customer. I still feel that way today. Thanks Mo and Dublin Cadillac for another great buying experience! Sincerely, Tony Torre

Came in for some information on a new Cadillac very nice gentleman by the name of Mercel was very…read moreknowledgeable and had excellent customer service will definitely recommend to friends and family to come here