I purchased a backwash handle for my pool 2 to 3 months ago. I went with an offbrand part to save some money. It turns out that parts failed and the handle was not usable. Half of it was stuck in the pool return pipes and it took about a month for me to be able to get a pool guy out to remove the part. I brought the two parts back to the store hoping that I would get a discount on a replacement for a Hayward backwash handle. I explained the situation to the gentleman working and showed him photos I took on the day the parts filled. He went back to the shelf and grabbed the Hayward handle and handed it to me and said you're all set. I was so surprised and even asked him if he needed to look up my original purchase. He said no everything is all set. I was so pleased with his results but also surprised that it was this easy. Great customer service! I will return as a customer for all of my pool needs read more

Have been in a couple of times; can't say enough good about the people on both sides of the counter. You might be waiting in line and the grizzled pool pro next to you will help you out with your problem before you even get to the counter. Guaran-damm-teed you'll get the best expertise possible once you get to the front though. The place looks chaotic, but I've gotten great advice and just what I was looking for every time I've needed to visit. Pump repair, motor rebuilds, plastics and just plain good advice, this place is full of win. read more

I have been doing business with this company online for years. I have never had fault with them. Always good parts and service, fast shipping. Just wanted to say how pleased I am with Perry and his crew. read more

I was beyond impressed. My Pentair VP bearings went out and the unit was very loud, was originally told by a pool guy that I needed to buy a new one. However someone referred me to Perry's pool and they not only repaired the interior of the unit, which now works smoothly and quietly, but they painted the outer body, all within a week. I thought it was properly priced as well, and they were super nice. Excellent customer service. Even though it's out of my way I will be coming back for all my pool needs. I was not happy that Leslie's has bought other pool companies and are now a monopoly price gauging on every product. Thank you again Perry's for excellence read more

My six year old Hayward Variable speed pump died. I researched online, called three pool stores. The consensus was, " yeah thats pretty good for that pump they dont last long, buy a new one" Called Perry's they said bring it in. They bench tested while I waited, they knew every detail about that pump, even the firmware revision on the pump controller. They tested it electronically and gave me a no BS answer. In two days I had my motor rebuilt, a new pump seal for just $160, versus 900-1200 for a new pump. And, they re-painted the pump! Yes its a little sketchy location but they were wonderful - And worth the drive from any part of the valley. Thank you Perrys! read more

I took my motor in for new berings. it was running but made a terrible noise. ok was charged the 60.00 and out the door I went. But Alas. when I got home I noticed my motor had been swapped out. It was a totally different motor. I had marked the inside of the capacitor cover. Of course the answer was ''oh the old one must have been dented''. Sure it was! the amperage was supposed to be 8.8 @ 220. This one amped out at 6. hmmmm. 35 years of building very large skyscrapers where we did not substitute used items. They will fail. As this one did weeks after I installed it. Of course it was just a coincidence. Seeing that I got a new cover for the dented one. (right!) yes they did charge me for a new motor. So I got an old used motor and should have just bought a brand new item from Amazon. It would have been cheaper. BUYER BEWARE read more

Love these guys. They always have what I need and really go the extra mile to help everyone, average Joe or pool service guy, get everything working cost effectively as possible read more

Fantastic help. They disassembled my old pump and installed the parts on a new pump. I was missing one part when I got home and they asked me to text them pictures and we're a huge help over the phone. This is the place to go for pool parts! Best service in town. read more

These guys are always helpful, and with great prices to boot, I almost hate to review them in fear that the lines will get even longer! If you are in the north valley and need "ANYTHING" pool related, come here. You wont be disappointed by the service or the price. PS- It's not Leslie's. This is where Pro's go to get supplies. It is definitely a "no frills" place! read more

Great guys. Knowledgeable, good inventory, fair prices. What's not to like? Don't believe the bad reviews. There are dozens more great reviews. Add this one to them. read more

I bought a pump housing off eBay that happened to come from Perry's. I chose to have it shipped despite being in town because the $7.00 shipping charge was very reasonable and cheaper than the gas it would take driving. As it turned out, we had order the wrong part. My husband called the store and they said they would exchange it no problem. I drove there the next Saturday and the exchange was quick and easy. He even charged me the internet price on the correct part so the difference was just a couple of dollars. The store was pretty busy and judging by the stock of pumps and parts in the back it looks like they do a pretty good volume. We are due probably for a whole new pump soon and I will definitely look to Perry's before anyone else. read more

This place is the real deal. Wander in here, and it's like a mechanics' shop, but with pool parts -- greasy, with the hum of power tools in the background. It has that serious and unglamorous look that instills confidence in their work. Being the do-it-yourselfers we are, I came by to grab some parts to fix our pool pump. I didn't know the make or year, but Perry knew just by looking at the parts, and grabbed the right ones for me. No problem. The prices were fair too. I also noticed that had tons of different chemicals and equipment parts. A lot of them were brands that I had never heard of. In other words, stuff the pros use. read more

If you need to swap out a pump or find an old hard to find pool part, this is the place. Beyond that don't ask them to come out and install or service anything. I needed some work done to the filter and they never called back even though I was "on the list". They just blew me off, never returned calls so I hired Presidential Pools instead. read more

These guys are really nice, honest and knowledgable. Our pool pump issue went from a $600 project to a $25 capacitor. We brought the old one down to Perry's, they tested it and had a replacement in stock! But then the pump still wouldn't work so we brought the entire machine down only for [the owner?] to wiggle the capacitor and find it was just shorting out. He adjusted it and the bill was zero! They could have told us anything and we'd have had no choice but to believe them and pay. But instead they opted for the honest approach. I'll not be using anyone but Perry's from now on. Thanks again guys! read more

Have been in twice in the last 3 months to have repairs done to pool motor/pump. Both times some parts needed where marked up considerable y compared to there online price on EBAY. Always get descent service here I just wush they did not mark up so much in house. Basically find the part there selling you on there online store and have them honor that price. They will and have twice. read more

Took my pool pump in for service because it was not creating enough vacuum. Called them prior and they said just bring in where the impeller splits back to the motor and we will take a look. Brought it in, said everything was fine. Had to then go home and bring back the whole thing. They told me impeller was good so replaced a couple gaskets and sent me on my way. Brought it back for a third time and told me impeller had a crack in it and filter basket o ring was shot. Got it home and they gave me the wrong sized o ring. Terrible from start to finish. Told someone at the front desk about my frustration and couldn't give two s"!?ts less. My father had been using this company for years but apparently something has happened with it the past 3 years. Stay away and don't give them your money. read more

I will never buy anything from this place again. I bought a brand new variable speed motor, installed it, and it immediately started leaking. Perry refused to send one of his Techs to check the problem. I had to remove it and take it to them. Bad Business. They don't respect people's time or business. This was right after a week prior I took a Motor to be rebuilt and they called and told me it was ready and when I arrived they told the guy that was supposed to put it back together went home early. read more

These guys are awesome! I recently bought a home that has a pool. First time pool owner and of course the motor for my pool pump stopped working. I'm thankful that they had the previous owners info because my pump was under warranty. Very friendly and courteous service. They helped me over the phone on how to remove the specific part and I was able to save money rather then having a technician come out. Highly recommend this company for pool pump service! read more

I've been in to Perry's multiple times over the past 3 years for everything from pump repair to product suggestions to troubleshooting issues I'm having. They are very knowledgeable and have save me thousands of dollars. I appreciate them tremendously and couldn't recommend them more. read more

Perry was so helpful, he had the spare parts I needed to rebuild my Jandy variable speed motor. Everyone else was telling me I needed an entire drive/pump, but for $70 (and a bit of time) I was able to rebuild it and it's working great! Thanks Perry! read more

My pool pump started to howl which could only mean the bearings were giving up the ghost. I ordered new bearings on E-bay but when I took apart my pump I noted they were incorrect. My mistake. I called these guys and they assured me they had every bearing ever associated with a pool pump. They did. Life savers they are, because my pool pump was disassembled and I could not afford to wait several days for the right bearing to arrive. read more

I am sure this is a great establishment and have never been to the shop. The work done at my home service was top notch. That is not the reason for my rating. I spoke with Dana. I specifically texted him the list of several things I needed to be done, including a pump replacement. He quoted me over the phone "Monday or Tuesday." Ok, fine. He wanted photos, so I sent some. As soon as I sent a photo of the pump label I got a call. "We cannot repair that pump." Well, yes, I know, that is why I requested a replacement. "Oh, ok, I have talked to ten people since I spoke with you." Ok, no problem. He will be out Tuesday or Wednesday....ok,.. I thought we just said Monday or Tuesday 15 minutes ago, but whatever. Tuesday comes, Wednesday comes. I text and ask what time he is going to be here (I am at work and have difficulty answering the phone, but this guy loves to call). He has to put me off until Thursday, but he has the stuff on the truck. Ok, some jobs take longer than expected and I get that, that's fine, and if he has the stuff on the truck, at least I will get it all fixed in one fail swoop. I don't like having my gate unlocked day after day but I need things repaired. He shows up around 12:30pm on Thursday. Great! He replaces the pump. Fantastic! He is here about an hour and a half. Now, what about the other things? "We will get it done on Monday, Tuesday at the latest." Ok, ...it's only 2pm, but maybe he works an early shift and maybe he has Friday off or something. Monday comes....Tuesday comes....I finally text him on Wednesday and ask when this is happening. "I told you middle to end of the week." Ok, well no, you didn't but he wants to do everything over the phone, so I don't actually have this in text, so I said I don't want to play he said she said, so thanks for everything, but I will go a different direction from here. I get four more texts in succession after that. "I told you this was the timeframe and this is what you agreed to. Here is the price, and here is the price with the next part of the work included. Let me know what you want to do." I finally cave and decide to give this one last shot rather than have to look for someone else. I think, maybe I was wrong and he did say middle to end of the week. It is Wednesday and still right on his schedule, so I text back, "so would this be tomorrow or Friday then?" I ended up sending that just after 5pm. His response at 11am the next day, "I think it is best we part ways." You can think I was being a jerk, being unreasonable, or what-have-you if you like, but I have never run across a place that puts you off four times, won't give you a time they will show up, and still does days worth of other work when they are in the middle of taking care of a customer. If he needed to wait on parts as he alluded to, why did he tell me he had everything on the truck? I was banking on the fact that once he started fixing my issues, they would be resolved all at once. I want to reiterate, the work that was completed was great, but this guy never gave me an actual time once, never showed up on the day he said he would, and when I finally decide to meet him halfway and give in to "I told you the latter part of the week," and ask which day he was planning on showing up, he bails after wasting another half day and another day I had my gate unlocked "just in case." read more

I just had my pool pump motor repaired there. There was some confusion initially as to whether the motor was blown or not. They reconditioned the motor, but when I got home, I saw that they actually replaced the motor. No problem. Then I broke the 1/2" conduit fitting on the back of the motor when I was reinstalling it. So I took it back to have them replace it (at my cost since I broke it) and they fixed it for free. They didn't have to do that, but they did. That was outstanding of them. As an owner of a few homes with pools, I will be back. Thanks Perry for the great customer service and the outstanding work. read more

This is the place to go if you are a D.I.Y. homeowner and have some skill. I have bought all of my pool motors (both new and remanufactured) from here on several homes and have never had to bring a motor back under their warranty and have never replaced a motor twice. The place is crazy busy on the weekend but so worth the wait. read more

Professional shop and great crew. Super reasonable prices as I had 3 bad motors that needed repair. They gave me some knowledge and helped this homeowner repair his own pool. The crew repaired my pump motors while I waited and it was up and running an hour later. Thanks guys read more

Exemplary service today at Perry's pool pumps. I've been going to Perry's for the past 15 years and I have never had a bad experience they're knowledgeable and they're skilled with their craft and I'm glad they are because I'm not. My pool is sparkling today, but if it's cloudy tomorrow I'll know right where to go. Thank you Perry's pool pumps employees for all your help over the years. read more

Perry and Chad both are super amazing and helpful, will treat each of their customer like their own family! We had concerns about our pump and we were guided along so nicely with personal investment of time. Cheers and keep up the good work team. read more

Been using them for a couple years now for your pool needs. They rebuilt our pump, helped us with a new motor we needed & have worked on our cleaning machine. As always, these guys do a top notch job with service & repairs. Super knowledgeable and willing to help you figure out what you need like chemicals, etc. I highly recommend them for the do it yourself pool people. read more

They did a great job and at a great price! They rebuilt my pool pump on a timely matter. Thanks again!

I know nothing about pool equipment nor how all the equipment functions. I was directed to this shop for all questions. And definitely needed multiple pieces for my pool filter system to be worked on. The guy Aaron has helped me from the beginning. From how all the equipment works to helping me get the parts. I needed a gasket which my pool service gentleman told me no one has it and BaM they had it here. Again I'm glad I was recommended over to this place through word of mouth. Definitely get help here!! read more

So... Leslie Pool wanted $4,300.00 to replace my 2 pool pumps with variable speed type. *** They said I have to have it. Also, cartridge filter housing did have to be replaced as it was cracked and leaking. Leslie Pool said another $1200.00 plus installation. Labor and costs just started adding up with "things" I just had to have... Leslie Pool said. I figured time to shop prices. Shasta Pol closed on Saturday... that doesn't work for me. Found Perry's Pool Pump. Almost didn't call them but they answered on the first ring on a Saturday morning. Yes, they were busy and said they would call me back. Yes, they did... within 15 minutes. I explained everything over the phone and was so impressed with their knowledge and insight that I drove down there. Yes, it look like a hole in the wall, but there I found a huge fountain of expertise and knowledge. Long story short... I did not need everything Leslie Pool told me I needed. Yes, I will get my variable speed pumps attached to my perfectly good housings. Yes, I will get my new cartridge filter housing with a much better warranty. And now... I know a "family attitude" and a "family caring" that will always be there for me. Oh yes, I can easily recommend Perry's Pool Pump. Final cost for everything including installation $1546.83. read more

Don't come even a minute before 8:00 AM or they'll give you an ear full, doesn't matter what your needs are, you are just a customer.

If I could give them less than 1 star I would. They are very bad at keeping appointment to make a home visit. The first time we asked them to make a repair, they didn't show up twice and didn't even call us so we waited at home for nothing. When I called the next day, the man told me that he was coming again and showed up at 10pm to say he couldn't see and he would need to reschedule. After calling Perry's Pool 10 times, we had only had them come over once. The service technicians is very rude and says he will call you in 2 minutes and that was two days ago. read more

Professional service and honored their warranty without question. Would definitely do business with them again.

Called them when my pool pump gave up, they provided advice over the phone and provided instructions to get the part out ... Tested it for free in their shop. Price is reasonable (found it cheaper online, but they were the lowest price in town) saved a few hundred at least. read more

This place has anything you need no parts ever need to be ordered which always ruins a days job, great knowledge and help here!!

As a Pool Service Provider, we have used Perry's for years. They are competent and professional. This is why the pool professionals go here. They have competitive pricing on their store items as well. I therefore recommend Perry's Pool Pump without hesitation. read more

After my bearings rusted on my motor from a leaky pump the noise was unbearable. Pool repair guy recommended Perrys after I couldn't afford the $500-$700 for a new motor. Perrys replaced the bearings in less than a day for $100! Hooked up the motor and now it purrs like it is supposed to. Thanks Perrys! read more

Very helpful & great prices. Was able to rebuild/replace both of my auxiliary pump motors for less than what one of them was going to cost me to replace elsewhere. Very quick, too - turned around the rebuilt motor in less than 3 hours! read more

Second time there, they overhauled my last pool pump motor. It lasted "only" 10 years! Back yesterday and they were as nice as possible, and showed me how this time the pump element and impeller needed replacing. Sure enough got the new motor back home and with the replacement pump parts the cleaner runs almost twice as fast. Excellent folks to deal with, will return!! read more