Yes, Daniel did a very nice job of replacing my pool motor, changing the conduit and replacing a…read morepvc pipe. Very happy with the results.

We had a small pool crisis and Chris talked us through it. Very knowledgeable and helpful. We will…read morebe going to his store from now on.

I have done business with Arizona Pool Stuff for a number of years. They have taken great care of…read moremy pool. They have never tried to upsell. They have been great to work with. Thank you especially to Paul in the store and Sal who comes and cleans my pool. A job well done by both. New owner Randy has also been great to work with.

I have been a customer to this location for over 20 years…read more The previous owner even installed my original pump. I purchased a refurbished motor for my pool. The motor stopped working in less a week, so I took it back in to the store and was talked to like a child by Paul, because I did the work myself and had questions. Paul specifically was always helpful in the past, but lately however he seems to hate his job and is passive aggressive/rude to customers. Randy is no better as he seems to be running on a short fuse and annoyed by questions we as customers have. Overall this location has changed to the point that as of today this was my last day as a customer. I just asked for a refund and will find another location to find another motor. I think businesses forget customers have other choices and do not have to be treated with disrespect like this.

The service is always excellent and helpful. I needed chlorine tabs and they had a 50lb bucket…read morefor a better value than any other big box store. Aqua Pool Supply is my number 1 choice for everything I need and have needed.

Great customer service and products are a good value. Definitely the best place for pool supplies!read more

Having been going here for over 30 years and have NEVER been disappointed …read more..... Great prices, fantastic service and knowledge and always ready to give you a solution to ANY issues you have....HIGHLY RECOMMEND THIS BUSINESS !!!

I've been shopping here for 25 years. I used to love coming here because Mike and Ann only carried…read morethe best of the best when it comes to chemicals and parts. And they really knew their stuff. They also understood that people don't wanna spend money on products that don't work so they only carried the best products, even if that meant different brands . However, they sold the business. Since then, everything's changed and not for the better. They have maybe a quarter of the chemicals that they used to have. If even that much. Brands I used to go only there for they no longer carry. Perfect example is I went in and I was looking around and the guy at the desk asked me if he could help me find something. And I told him I was just looking to see what chemicals they had. And he pointed to three areas and said there's the liquid chlorine there's the tabs and there's the shock. Seriously? Do you think chlorine is the only thing that goes in the pool to keep it balanced? So I asked them. What about algicide. Their reply oh, we sold the last bottle of that this morning. At this time of year in Phoenix, a pool supply store should always have algicide. So I asked him how many brands of algicide do you carry? The reply was one. I asked him about the gel for removing hard water stains at the tile line. He had no clue what I was talking about. Mike and Anne used to carry this really good gel. I think it was called scale be gone or something like that. It was thick so you could put it on with a scrubby and let it sit for a few minutes and then wash it off or use a scrubby and wash it off. (wearing gloves, of course.) They had only one creepy Crawley box and I think it was possibly the display box. Even their brushes, are substandard narrow instead of wide and not really suitable for pebble tech. They wouldn't last long. I hate having to go to Leslie's but it's only a mile and a half away and at least half the stuff they have is decent. I guess I'm going to have to look for another privately owned pool supply company. It's really a shame, but I don't think EverKlear is going to last very long at this rate. Especially being summer and them not having very many chemicals. They even changed the liquid chlorine brand to some brand I've never heard of before

Our pool tile is more than 20 years old and we absolutely think it's still the most beautiful we've…read moreseen. Over time and Arizona's sunshine though it requires replacement and repair. Our excellent service company (Aqua Logic Pool Care) recommended Abe's for replacement tile on two different maintenance jobs over the years. We are eternally grateful! Abe's isn't a 'fancy' store. However it's most likely they will have exactly what you need. In both our cases they had the exact matches for both our (old!) ceramic water surface tiles, even those which have been cut-to-fit, and the fiberglass 1" squares underneath the surface. We cannot more highly recommend them should you find yourself in a similar situation. Their staff is most knowledgeable, friendly, and go out of their way to provide what you need.

Best place for hard to find parts and customer service is over the top! I'll definitely be going…read moreback here for all of my pool supplies.

I've been a customer for almost 2 decades and the team is always helpful. My recent vacuum cleaner…read moreneeded work just outside of the warranty window; Brandon and team reached out for me and had the warranty repair approved at no cost to me.

If no star was an option that is what I would leave. Was not greeted when I came in and was the…read moreonly customer. Rude sale person and not helpful and condescending. And to say the cost of the chlorine was outrageous is an understatement mixed with the attitude.

When your 20 year old pump breaks and you need a specific part on a Sunday and.... you don't want…read moreto support the giant company that has been running out the small family run competition for years. Northwest Pool and Spa is your place We called another location for help, they found the part we needed but didn't have it at that location, so offered the another location which had the part we needed (this location) When we arrived at the store, our part was already pulled for us. Staff were great help and inspected the other parts that I had and said they were good and didn't try to sell us more than we needed. Definitely a good business to keep handy

What a shame Zoey is gone. Mike is rude and arrogant I will no longer come here. No longer has…read morethat customer service.

I had a leak in my hot tub. They sent somebody out to try to fix it. They couldn't fix it. They had…read moreto take it to the shop in Phoenix on May 2. They came and picked it up. Told me I would have it back by May16. I called at the end of May to find out where it's at no response from anybody called the corporate office June 2. No help there called back on June 3. Finally talked to somebody who was gonna get the ball rolling next thing I know I'm getting a phone call that they want to deliver my spa this Friday, which is the sixth. Supposed to be here between 8 and 12 AM called me at 12 told me they wouldn't be here until three never ever. Did anybody call me from the service department to let me know what was wrong with my hot tub and if it was even fixed and I've been 5weeks without my hot tub. Had I not called and started bitching about it I probably still wouldn't have it.

I bought a spa back in 2021 and have had no problems with it until today. Bought it in Avondale,…read moreAZ. Now I need to replace the pillows due to the heat here in AZ. First I call the store. Girl there tells me they don't carry pillows there and to order on line. Go online and can't find the pillows i need. Call corporate and talk to Brian and he needs the serial number fit the tub. I said it might take a few minutes for my wife to locate it.... she's half way thru the house when he says, oh I found it. He tells me which pillows I bought with the spa. I ask him if I can order them thru him, because they're not showing up on their website. He said, no, I can't sell them to you. I ask if there's anyone in corporate that can sell them to me. He says, no! Tells me I either need to go to the local store and order thru them, or order them on line! I tell him that I have all the part numbers, but they don't show up! So I call the local store back ask dizzy girl if they have a coupon for online ordering! She says, no, I only have a coupon for in store purchases! I ask her, can I come in and order the pillows from her and get the coupon because my order is now over $500. Are you ready for this??? She says, she can't order pillows from the store! DO NOT BUY FROM BULLFROG SPAS! Their customer service is HORRIBLE!!!