I've been shopping at this location for years and have never had a negative experience. They have a great selection and good prices, but most importantly amazing staff. They are always so friendly and helpful. They've asked me if there's anything I couldn't find that they could look into carrying. Today, I was on my way home with my kitten but couldn't leave her in the car obviously, so I brought her in with me. I just needed some cat litter. An employee asked me if I needed any help finding anything, quickly offered to carry the heavy litter up to the checkout for me, then also offered to carry it out to my car since I was holding my cat carrier. This is what makes PSP my favorite pet store to shop at. read more

We used to visit the location on Far West Blvd, but they recently closed so we took the short drive up MoPac. There is ample parking as it is in a large shopping center with HEB, the only reason I didn't give 5 stars is that there is no green space nearby to walk the dogs. And if your pup is anything like ours, she always needs that pre bath nervous poop lolz. The bath stations are equipped with all you need; towels, brushes, aprons, shampoo, etc. the staff is incredibly friendly. read more

Pet Supplies Plus Austin - North Mopac - One happy dog! - Pet Stores Near Me - Austin, Texas

This is the only pet store I come to because I love the staff. They are definitely pet people! Never once have I walked in and wasn't greeted immediately or offered help. They also sell quality and healthy food options for your pet. It's that friendly neighborhood vibe over here. read more

Pet Supplies Plus Austin - North Mopac - Pet Stores Near Me - Austin, Texas

Allison is awesome. She took the time to help me sign up for rewards just because I asked about them. She went out of her way just to help me. That means a lot to me Nancy Desher read more

never stocked with supplies shelves stay empty. Hate that I called in advance And told a product was there so I drive 20 min only for it to not be there total waste of time read more

Called at 1pm to get scheduled with the groomer for a nail trim. They said "anytime between 2 and 9" i said "great lets do 4". They said "great, thanks, bye". I drive across town and they say "groomer just left and isnt coming back". Guess who else isnt coming back? Me read more

Really great and knowledgeable staff, plus they were friendly and di not act as if me being there was interrupting their day. I got a few fish and the guy offered to special order some and was 100% honest when he told me it would be January before they would be available. It is rare to find people honest and helpful these days and I really appreciate the sincerity of the staff. The fish I did get are doing great too! They also have an extensive variety of cat food and dog food making it easy to get a few cans to try vs committing to a dozen cans. I can definitely recommend this place. read more

Everyone at this store that I have ever encountered is friendly, helpful and willing to go above and beyond to help. I love shopping here.

Best dog wash for best value. Everything you need to get your dog squeaky clean! My dog loves bath time!

This store is impossible to shop out. They are constantly out of stock of food and fish oil. It's a waste of a drive 4/5 times and the employees on the phone get flippant when you ask them to check stock for you. It would be a good store if they had a basic understanding of inventory management and supply and demand. read more

I love this store! I needed to set up an aquarium for my elementary students and Briley went beyond to make sure I had what I need and understand what to do. Tris also assisted me on my last visit sharing all her knowledge and help me with what I wanted. Allison, who was at the cash register is alway friendly and helpful. I must add they have the best prices! read more

The staff here is very nice and knowledgeable. Even with questions about a beta fish, the worker helping me gave all sorts of tips and tricks. I mostly go for dog toys and they have a good selection. You can also bring your dog in to the store. read more

Our favorite self service pet wash in Austin! Staffs are friendly and area is nice. They don't cram many other dogs at once like other places. Pricing is also very reasonable (especially if you buy the 5 for $25 package)! read more

I love the products that are offered here as well as the helpful people that work here. The dog wash station is reasonably priced compared to other places I've been. Honestly they got me for life at this place it's a one stop shop for my doggos. I genuinely like this smaller type of pet store because you actually get people who help you. I recommend this store..., they also have a nice selection of treats for dogs. read more

Pet Supplies Plus is a store that I could literally spend hours in just browsing everything they have! Pet Supplies Plus carries everything you need for your pet & carries a whole bunch of stuff that you didn't even know you needed! :) Since sharing is caring here is some helpful info for you: -Pet Supplies Plus carries so many brands of dog, cat, rabbit, and any other food you may need for your pet. -They do price match & when you check in on Yelp they have a few coupons on Yelp for you to use $7 off any purchase of $30 or more. They also have a rewards program & if you buy 10 bags of food you get the 11th bag free. You are given a card & each time you go in just have the cashier sign your card. They also are always putting things on clearance, which of course I love! Clearance should be my middle name!! ;) -they have live fish, birds, and snakes you can buy if you're looking for a new pet. -the coolest dog treats..they carry these dog treats that look like yummy cookies that smell so freaking good & very tempting to just try one! ;) I'm not that brave but I have to admit my mouth does water when looking at those pretty treats! ;)) They also carry freeze dried pig snouts, feet, & some other freeze dried treats that for sure your fur baby would love to munch on. -they carry Kong products, leashes, toys, carry bags for your smaller fur babies & crates of all sizes. -they also have pet Halloween costumes and greeting cards w/ animals on them of course! -all of the staff are very friendly & this location is super clean, organized, & big. -you can also get a pet tag made at Pet Supplies Plus -There's also a Self Service Dog wash station in the back of the store that anyone can use..1st come 1st serve & they supply everything you need to wash your fur baby (soap, towels, blow dryer) Pet Supplies Plus really is a hidden gem & it a great alternative to the other big chained pet stores. Hope this info is helpful & stay awesome Pet Supplies Plus till I see you next week! -Rebecca out read more

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Walked in to get dog food and was attacked by a dog at the check out counter. I was bleeding. I told owner of dog and employee. No apology or tissue to stop bleeding on my arm. I'll never walk into another pets plus. read more

Pet Supplies Plus Austin - North Mopac - Pet Stores Near Me - Austin, Texas

Great prices, friendly service. We also found out about a pet called a tagu and snake they rescued - how cool of a store! They take it on walks to HEB! read more

Helped me find what I needed right away! Had lots of cool animals! Supper clean and friendly!!!

Alarming disregard for animal welfare! A green cheek conure "on hold" is being kept in a cage on the floor at the entrance. Every time the automatic doors open, this poor little bird is in the draft zone of a 44 degree wind. I asked Amanda, the manager, if she would consider moving the conure to a warmer, less dangerously drafty location. She advised me that it is an $800 bird so they have it where they can "keep an eye on it." I'm appalled at this callus response that clearly prioritizes product placement over animal welfare. I also feel terrible for the future owner, coming to pick up their new pet whose health is now compromised. Edit: See response below from store owner. Nice job covering your tracks but there was NO sheet and no interest in disclosing a concern for the birds at the time I expressed the problem. It was late afternoon and it had been cold all day. No sheet in sight. And you did not verbalize any intent to relocate out of the drafty area. Folks, make your own choices, but I will no longer be frequenting this store. I've also reported you to the company headquarters. All of the animals in your care will thank me. read more

It was only about $30 for a punch card for the self-serve dog wash, which is a steal, and we're excited to come back to use the rest of the punches! There was only a short wait, and they have absolutely everything you need for a good doggo wash experience-- including a high-velocity dryer which is a must as any double-coated dog owner knows! They also have a great selection of dog treats for post-wash, which is always a plus. We'll be back to use the rest of our punches and we're glad to have this place close by! read more

Passed by this place a few times and decided to stop in and check it out. Wow! The store is not big from the outside but when you go in - it''s a fur-baby paradise!!! So much to look at and such a variety of product for all types of animals. I have 2 lil fur baby dogs that are very spoiled and I am happy that there is a place near my home that I can find everything I need for them. Prices are reasonable and they have clearance specials, which I am a huge fan of. The staff was very friendly and knowledgeable. I will definitely be back with my reward card in hand. read more

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While there are great deals here, clearly oversight is missing. I went today for the first time and purchased a treat dispensing toy for my eight-month-old puppy that came with sweet potato treats. After coming home and giving her a few in the treat dispenser, I saw that there were multiple treats in the bag that were covered in mold. This is a massive health hazard, and while my puppy isn't currently sick, I am (obviously) extremely concerned that something could happen. I've worked in retail before, and the store I worked in had perishable products, so we were incredibly mindful of whether or not items were still good to protect our customers. This is a shocking show of carelessness and I am likely never visiting this location again. This, paired with the associates who clearly don't really care about customer service or the quality of their products has disappointed me. I have contacted both Pet Supplies Plus and the company who produced the toy (Occupi by Petstages) privately, but this is something consumers need to be aware of. read more

Pet Supplies Plus Austin - North Mopac - Pet Stores Near Me - Austin, Texas

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Very helpful and informative ! Love their great selection. Our dog is in love with their baked goods.

Woohoo! A Yelp check-in special! $7 off of $30, which isn't hard to reach when you have three cats! Pet Supplies Plus is a chain, but each store is "independently owned and operated" which can be good and bad. The good is that you can join the national loyalty program and get some great specials, including coupons and exclusive deals, which are available across the chain. The bad is that stores aren't consistent in stock, design, cleanliness, etc. This store is very clean, has a decent variety of national brands, and always seem to have listed sale items in stock. It's not very big, so it feels like a small pet store. By comparison, the previous store I frequented was like a warehouse, not very clean, felt like a discount store, but had a much larger variety and more clearance items. What stands out at this store are the employees. SUPER friendly. Cheery hello when you walk in and they approach you to ask if you need help finding anything. (Maybe it's because I like meandering through the aisles, comparing prices and taking a long time selecting items. They may think I am dense or stealing. Ha) As far as cat products, their selection of wet and dry food and litter is decent. Not a wide variety of toys, beds and other accessories. Consequently, my go-to place for mostly necessities. Located in a busy HEB shopping center, there is a big parking lot, but it's always challenging to find a spot. read more

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my first time at the store and INCREDIBLE customer service. i had jacoby help assist me w what i was looking for. went to check out and had almost 50lbs bag of dog food which noah help assist me outside to my car. i didn't even have to ask for help. he automatically offered. And i am 9 months pregnant so this meant so much to me. thank you guys so much for making my experience amazing! i will definitely be coming back. read more

I don't typically write reviews but here goes: This store has certainly gone downhill in the last few months! While once a pleasant store to enter, it now appears cluttered and uninviting. Aisles are not well lit and the ambience is dark. It seems a bit like shopping in a warehouse now. The worst offense, in my opinion, is that small animals are in individual cages sitting on the floor near the front door and are exposed to drafts from the opening and closing doors and are easily approached by large and small dogs alike that are shopping with their owners. The cage openings are easily accessible to anyone who chooses to open them. I feel terrible for these small animals (ferrets, guinea pigs, etc.) who stress easily and are terrified each time a larger animal approaches thecages and takes great interest in them (barking, sniffing, pawing) until the owner pulls them away. In my opinion, the people that manage the store seem to have little regard for these animals. I discussed my concerns with one of the cashiers who was friendly but said that it was management's decision to have the animals there. As long as people support this practice at the store, the less likely it will ever change. I am moving on to Petsmart and Petco where the weekends are filled with animals who need homes and so much support is given to animals in need through Petsmart Charities and the Petco Foundation. I hope people reading this will consider doing the same. read more

Bobby helped us find what we wanted for the dog pack! He cares! He stepped up! And he's very knowledgeable! Very impressed with the depth of inventory for dogs, cats, birds and other critters. We'll shop here again for sure! read more

I love this store! I recently signed up for dog food delivery every 3 months and today was the first delivery. My delivery arrived with an envelope with my receipt that included a joke on the outside, and free samples, it's always the little things for me that can keep me a loyal customer forever. I truly appreciate the work of every employee at this location. read more

So helpful Knowledgeable and interested in my needs. Our new pet store for all of our pets!! read more

Thank you Crew. So nice to come in there and everyone is so knowledgeable and helpful. I will always go there!

Super clean, well laid out store that is pet friendly! The staff is knowledgeable and the discounts are off the hook. I recently moved into a home that the previous tenant left a nauseating, repulsive mess. Cat and dog fecal reminence and urine everywhere. After 3 gallons of bleach and muriatic acid, I tried Nature's Miracle ($35/gallon) Advanced Formula per the suggestion of the sales rep. I can not tell you how big a difference this stuff made!! And it was $7 off! Great place, check it out. read more

Pet Supplies Plus Austin - North Mopac - Fantastic stuff!! - Pet Stores Near Me - Austin, Texas

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I can't believe I haven't been here sooner. Dog Mom over here has been buying all her pet supplies and dog food at a bougey boutique-style pet store. Well not anymore! Thank you, Dog Supplies Plus for being positively excellent. The expensive brand of food my two knuckleheads eat is regularly less expensive than the few other places who carry it... even cheaper if you're one of their members. They have a huge selection of pet food and treats to choose from, and even a bulk treat section (My favorite part!!) They have a self-serve dog wash station with two basins and they supply everything you may need to groom your pup. 10$/wash or 5/25 if you're a member. Toys of every sort, even something for pups that can chew through anything in 5 seconds flat. Their staff is TOPS. They answered all my queations, helped me get all set up and even honored my husband's military discount even though he wasn't with me. And.. They helped me carry my stuff to the register and then to my car. You guys are doing it right. ***update-my dog chewed through a 20 dollar toy in less than 10 minutes. Haha oops! read more

Pet Supplies Plus Austin - North Mopac - Bulk treats per pound pricing. - Pet Stores Near Me - Austin, Texas

No mask required! Yea! This is my go-to store for pet supplies. The store is fully stocked and the prices are comparable to other retail stores. The employees are always very nice, helpful and knowledgeable. The dog-wash station is very convenient and kept clean. read more

I love this pet store. It has a wide variety of items and a self service dog wash. We will be back!

I will no longer be shopping at this store. They are already not requiring masks before everyone has even been vaccinated and have not reached some sort of herd immunity. It is a shame b/c it was convenient, the people were nice, and I could find what I needed. Sorry, you have lost our business b/c I consider this to be totally irresponsible. read more

Lots of snacks and and toys Grooming is a little cheaper than competitor will go back

New to Austin I thought I'd just see what this store offered WOW they have everything ! Was surprised they had so many cute toys. Unique outfits for my pups and treats ! We will be back ! read more

Have used this store every time we needed pet products since day it opened. Have bought for our pets, some just temporary: cats, kittens, dogs, peacock, cotton tailed bunny, possums, and many other wild birds. Great selection. Friendly and knowledgeable staff. We do not use any other pet stores. THANKS. GLAD YOU ARE HERE. read more

I love the neighborhood feel to the store and they have a special dog food that the bigger stores don't. Great selectio.

While I certainly appreciate such a nice pet store within walking distance, my most recent visit will likely discourage me from ever stepping foot inside again. As soon as the sliding doors opened, a young woman was literally shrieking at the top of her lungs HI WELCOME THANK YOU FOR COMING TO PET SUPPLIES PLUS! I said hi and continued walking,LET ME KNOW IF YOU NEED ANYTHING!!!! At that point I thought the social harassment was over but before I knew it I was weaving in and out of people at tables obviously trying to peddle me some shit I didn't need. Fortunately I am a master of eye contact aversion so I made it to the dog collar aisle and made my choice. As I was standing in line, I realized that this place has one of those stupid email reward programs (they harass you with emails as well) and I would have to spend even more of my precious energy on garbage conversation. I decided to just try and make it through when a man walked up to the customer ahead of me and began: 'Oh hi, just while you're checking out I wanted to tell you about....' Then I noticed he had some cards in his hand, and that's when i dropped the collar on a side shelf and sprinted out of the store. Look, I know you guys want money. And I guess constant human interaction = $? But while most people walk into a store and see a bustling, happy scene, introverts like me see a sea of energy vampires. Tone it down. read more