I was very disappointed with the grooming my Maltipoo received. The work on her ears was poorly…read moredone, and when I shared my concerns, Kimberly did not acknowledge or address the issue. She has moved to a new location with a new groomer since then. I will be posting this in their site as well.

My 2 dogs went for a deshedding service as well as nails and paw maintenance. Both dogs shed like…read moremad and when they got home it was the first time in quite some time that I could pet them without getting a handful of fur. They look and feel great! Thanks for your thoughtful care of Finn and Charlie! We will be back!

Brody is back to his old self! Thank you for accommodating us in such short notice. Great job! Sad…read morethat they'll be closing their doors next month just as we've found them.

This place was recommended to me by a person we met at a dog park. Luckily it's nearby which makes…read moreit convenient. I scheduled an appointment that was booked over a month out but one early morning, the owner texted me saying they had an opening that morning so I was able to get my dog in to get a cut that day. My dog gets nippy during bath time so I warned them and they requested I bring a muzzle. The muzzle I got wasn't the right fit so they ended up using one of theirs. I'm so glad to have found a place that does a good job and most of all accepts my dog. The owner said that they're used to dealing with the difficult ones. I highly recommend this dog spa.

Terrible service. Very unprofessional. Thought this was a friendly environment but I was wrong.read more

Ever since they changed nail trims to walk-ins, it has made it much easier for me to get it done…read morewithout having to call and make an appointment. The nail trims are quick and efficient here which is why I continue to come here. The people are great too!

I have been a groomer for 17 years. Saying that also states that "I know better"…read more My dogs are all small bath dogs and as much as I love huskys I swore I would never own one because of the hard work it entails keeping that coat up. Well fate had it that I fell in love with the owner of a Wooly Husky. I had to stop grooming myself due to severe asthma that sent me to the er multiple times. It was difficult because I absolutely loved grooming. Hard work but rewarding. Still I took my dog to a self serve dog wash but the dryers can barely blow out a candle let alone a hairy husky. I had a friend of mine groom her in the fall and between October and yesterday her coat got out of control. So tail tucked between my legs I brought her into Blooming Tails. These girls are real and I could tell that helping my dog feel more comfortable was important to them. She's a fire cracker for brushing her back side yet they carried on. When I picked her up she looked like a new dog and I felt so much better knowing she can be more comfortable in this summer heat. I am so grateful for the time and effort they put in to making my girl feel better. I highly recommend them Jennifer Tribolet

Shannon is a joy! We brought our Lizzy for a bath and brush out. She was shedding something fierce!…read moreI would highly recommend this place.

First time professional grooming for an 8 year old dog and Jessie did a really amazing job. Oh my…read moregosh - what a difference (!) and we were thrilled with how much better she looked after a cut by Jessie! I have only positive things to say about the experience! Great response time to setting up the appointment, great experience dropping and picking up, and a super job with the cut!

jessie did a great job on my mini schnauzer puppy's first grooming! she was very responsive…read morescheduling the grooming over text and took care to do what my dog felt comfortable with given it was her first time. i am excited to go back to jessie!

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

This place is amazing! My doodles are so well groomed and clean! I absolutely adore Kristen She is…read moreso talented and so sweet with them! Gives feedback to help them in their grooming experience. Extremely clean and very talented groomers! Thank you so much for taking care of them

Visited here for my first time last week and was amazed in how well I was treated! I have a senior…read moreextremely picky cat and was looking for a specific food brand for him. The lady that was there showed me all the foods available and told me the protein contents and other info. She was so awesome! I was amazed at the great customer service here. I also got a great deal on cans of cat food and didn't overly spend. Their prices are fair. I will definitely be giving them my business again!

They do a great job really care about the dogs on time and reasonable! I have a pretty good size…read moreGolden retriever about 100 lb and they seem to have no problem handling and he's always happy to be there! LOL!

Lauren loves my smelly little hound almost as much as I do and treats her like her own. They take…read morevery good care of all there clients and their fur babies

I absolutely love Gail's Groomerie. The staff is always very friendly and most importantly the…read moreGroomer, Lana always does an excellent job at grooming both my pups! There was one occasion when I had waited until the last minute to schedule an appointment only to find out they were booked and, unfortunately, I had no other choice but to take my pups to a different groomer in Naperville and I have to say, I was very disappointed due to the quality of work they did on both my pups. I will never again take them anywhere else! I now make sure to book well in advance to be certain that I get them both in for an appointment. My pups are always very well taken care of and, Lana always does an excellent job of making them look, dog show ready. See for yourselves!

Paid a lot on money only to my dog's back looking like shaved sheep on a farm…read more Doodles get knots that can cause issues, I get that, but that's why I go to a groomer. If I wanted them shaved to nothing I would have cut them myself.

I have been taking my dog Judy for a groom here the past 3 years. If you have terrified pet that…read morehates grooming this is the RIGHT PLACE FOR YOU. They always keep mine aside and make sure she feels safe. This is the only place I trust for my scared dog! Chris and the team always take care of Judy, and I couldn't be more grateful. Thank you!

Everything! Marley has a great time there! All the dogs have a good time and no cages.read more