My have a 16 year old Maltese. He hates baths and I've been told by other salons they don't want…read moreanything to do with him. He doesn't have behavioral problems but his Alzheimer's makes him very difficult to work with. I met the owner and the groomer and they took sick great care of my dog. He felt comfortable and they explained to me how to maintain him between visits. I highly recommend this place and am so happy that we brought him here. I highly recommend them !! My pet was truly catered too and they were understanding and caring for my little old man.

This was my second visit. My very Small dog is easy to groom. So I know the reason she looks the…read moreway she does for the second time after being groomed at this Place is not because of behavioral issues while GROOMING!!! I've posted pictures of what I just paid $68 to have a "Professional" (I use this word Lightly) do to my Dog. You decide for yourself if you want to spend this amount of money to have your pet look like this!!!!!! It looks like a toddler got ahold of a razor and went to town. There is NOT ONE area of her that doesn't have long/short/Buzzed fur all in the same areas.... Shame on you as a Company for Charging people for the Unprofessional Services you provide to their PET'S. Now I know why you won't allow people to come in and drop off their Pets. It's Not Fear Of Covid-19. It's because You don't want anyone to Witness what you are doing to these poor Animals!!!! They Charge you and get their tip BEFORE THEY LET YOU EVEN SEE YOUR FUR BABY!!!! I've included Screen Shots of The Conversation Between myself and the "Store GM" as you can see there is only One Sulotion and not one time is it offered. "REFUND"They legitimately feel that they earned the money they charged for the Unprofessional Grooming they provided. As you can see as well, I gave them them the opportunity to prove the "YELP" reviews wrong. Not one time but twice. The concept of the Business is Wonderful. Especially for Fur Baby owners like myself. Who rescued their pet and want them to live their best life possible. The Problem is this Business is Worse then PetSmart thats saying a lot.

Love this place! Brought one of my pups in for a nail trim and file, and they did a wonderful job…read more Angel, the lady at the front desk took such sweet care of my pup until I returned. She also helped me to pick up some calming treats for my upcoming trip with 3 dogs. This is my second time to leave a review and that's rare for me!

I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

Excellent care for our yorkies…read more Glad they don't have to sit in a cage and wait to get groomed. Just scheduled every 5 weeks.

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Our go to place for birthday treats for our pups! It's always a pleasant experience coming in!read more

Came here for dog treats to buy as a gift. Employees were helpful with suggestions. Ended up with…read morewatermelon juice and a cookie.

I've been coming here for over 2 years with my 3 huskies. The care these groomers have my dogs and…read morehow great their groom is, is why I keep bringing them back and recommend them! This place is the best and the staff is why!

We have been consistently coming to Frisco Pet Grooming the past 6 months and have loved our…read moreexperience. The staff is friendly and very good with our pup who gets nervous about grooming. The text message reminders are excellent so I never forget an appointment & know when to pickup. It's a little on the pricier side but the quality is well worth in my opinion. Happy to keep coming in the future!!

So happy & very grateful for Jacob & Kontota Mobile Grooming. We are new to TX & needed to find new…read moreeverything. We have a senior mini schnauzer who has hearing deficits & is a very loving but Omega personality. For months, we searched for a groomer here but were denied (unfamiliar senior dog w/ special needs, sign me up!). We ended up having to go back to his original groomer whenever we visited friends. It seems a good groomer is hard to find & are in high demand. Then someone mentioned looking for a mobile groomer so I could be around if he needed reassurance while processing yet another new situation. Dexter was picked up after the holidays from a new boarder & definitely traumatized & very dirty. Long story short, Kontota returned our call promptly & scheduled our guy for the next day. Jacob showed up on time, listened thoroughly & despite the cold, made our guy feel as comfortable & safe as possible (btw, you cannot stay in the van but it was a nice thought my friend had). In the end Jacob went above & beyond & worked so hard. No mats & my boy is so much happier & showed up at our door to run around the house to play. What magic does this young man possess to take an older deaf traumatized dog & deliver a renewed wagging pup scampering again? Completely worth every penny & he is very happy to have Dexter as a repeat client. Our little old man is going to settle in just fine. Thank you Jacob!

Horrible groomers! AND they cut my dog's eye. She had to go…read moreto the vet and is now on an antibiotic eye cream.

Most importantly is How your doge enjoys there day at the Puppy Spa. Leopold starts getting…read moreexcited as soon as we pull up to the door. A+

My pups seem to like the Groomers. Very caring guys and our pups always look great. Definitely…read morerecommend!