If you are a cat owner seeking cat training services, look elsewhere. As you can see, 99.9% of the…read morereviews for this company are from dog owners and now, unfortunately, I know why. They know absolutely nothing about how to train cats. We have been keeping our cats separated because of fighting, so we hired a trainer to come out to our home to help us reintegrate them. Before the trainer came, she asked us to have the cats in their harnesses, even though our cats have had zero harness training and for them to be in separate rooms where they can't hide from her, which was an odd request. She spent absolutely no time trying to bond with our cats and decided that on the very first day, the cats were ready to be in the same room together. What? They haven't been in the same room together in months. They are wearing harnesses, which they do not like wearing, there is a stranger in close proximity, and they have been put in the same room together. What could go wrong. Needless to say, everything went wrong. The cats freaked out. They were so stressed. One was trying desperately to hide, but was trapped by the trainer. To top it off, the trainer texted later and thought the cats seemed relaxed when she left. OMG, seriously. It was a terrible experience for the cats and for us. You don't have to be an animal behavior specialist to know all the things the trainer was doing was wrong. Any pet owner with any common sense would know that. We canceled the rest of the sessions. Lost our $250 deposit and money for the training session. What is more disappointing is the owner of the company, Dr. Savage, never reached out to ask why we canceled the rest of the sessions and never asked about our experience with the trainer. You would think, as the owner, she would want to know what happened.

We hired Beyond the Dog to help us with our new puppy. We had a great experience with them. Our…read moretrainer Shyenne did an exceptional job. The lessons were all well structured and efficient and she was friendly and worked well with our dog - he looked forward to the lessons. At the end of each week Shyenne would send a summary of the week along with key items to practice between lessons. Our dog has done great and has great obedience - especially given his young age. Highly recommend.

We signed up our baby Luka to puppy-k and we are so grateful for revival dog training. All the…read moretrainers we came across were super friendly and just seemed like they had lots of love for the doggies. We looked forward to the video we'd receive after each day Luka would attend. Every day was something different for Luka to experience and we thought it was really awesome that they took him to a bookstore, had a Pool party, went to the park, play dates with other pups, etc. They let me know off the bat that if their was anything I really wanted them to work on with Luka that they would try their best to assist. They showed me the grooming tools they have laying around just to help dogs get comfortable with them. They helped us introduce Luka to getting his teeth brushed as well as brushing his coat. I really appreciated them suggesting I swing by and take a tour of the facility before signing him up. We got to see where the puppies were kept for "nap time", how they were separated from the bigger dogs, the measures they'd take on hot days to ensure that the dogs stay fresh, etc They were always very responsive and were very understanding when last minute changes came up and we had to reschedule one of Lukas day. Can't say enough about the positive experience with Revival. We were so sad we couldn't continue Lukas training with them considering we moved out of state but very thankful they helped increase Lukas confidence around other pups, different environments, and just learning new things everyday. Thank you Revival! We will miss you! "Woof Woof"-Luka

Shibas are notorious for being stubborn and I'm so glad that we enrolled our puppy for 20 days of…read moretraining at Revival! We initially enrolled our puppy at Petsmart but felt that it wasn't enough training and tools for our smart little guy. I love the fact that we always received 1-3ish videos of our puppy's training from that particular day so that we can track his progress! They really care about their reputation and truly care about the dogs and their progress. Thank you again!

If you're looking for a groomer you can trust your fur baby with - that's Miss Ruby at Rover Oaks…read more She loves our babies so much and she always takes great care of them. One of my fur baby is usually timid and scared, but she loves coming here to see Miss Ruby. She listens to what you want and she makes great recommendations. She is also very gentle and patient with our dogs. The Rover Oaks staff members are all very friendly and they have a very organized online system to enter any immunization records and you can also view your pup's pawgress report. They also offer daycare and boarding services. It also looks like they may offer training as well. Every time we come here, all dogs are eager to go in and are all happy when they are there, so it seems that they are doing things right here!

They've always taken good care of our two Pyrs, who are a handful. They have a great grooming team…read moreand take care of details like trimming dew claws. We are overall really happy with the place. Ali's been especially helpful!

After all over ten years and counting and thousand of dollars with three dogs as customers with…read moredoggie day care My lq Is discriminated because she was a little slow to n getting up This last visit they did not even wipe her eye and was big crusted and ver her eye and of course she was not exercised or never got a call being gone eight days for new years I am discharged like a flea No matter what and they encourage everyone to look at camp bow wow locations My interview at camp bow wow yesterday with lq was treated like a queen senior not tossed to the side and they are less expensive then petsmart Has petsmart ever showed you inside ? Never Politics policies and less staff at petsmart motel at southwest frwy unacceptable Bye bye petsmart

I have been shopping at this store since it opened. I went in today to return something. I just got…read morea new puppy and have been buying many things. I have never been treated so disrespectfully in a store in my life and I am 71. The manager was unimaginably rude!!!!! Without going into details...I couldn't even get an employee to tell me his name " they said they didn't want to be involved"!!! I am a customer you are involved!!!! If this is how people are treated, after owning a clothing store myself for 20 years, everyone would be fired and I would start over. I will never shop there again! I am rating it 0 stars even though I want people to read this I have to check one star. It wasn't even one star!

I boarded my dog, Xena, here for 31 days and paid nearly $3,000. When I picked her up, I found a…read morefresh wound on the side of her neck that was not there when I dropped her off. This is the second time my dog has come home injured after staying at this facility. I contacted the business immediately. They acknowledged my concerns and told me they would issue a refund, but since then they have stopped responding to my calls and messages. I still have not received the promised refund or any explanation for how my dog was injured. I trusted this facility to care for my dog while I was out of the country, and I am extremely disappointed with how this was handled. I'm posting a photo of the injury so other pet owners can make an informed decision. If you board your dog here, inspect your pet carefully before leaving the facility.

Such a well-run, unique place for dogs. Clean, safe, loving, responsible and fun! Staff is always…read moreso welcoming. My dogs love coming here. All the dogs here enjoy it. I have such peace of mind when my dogs are here, knowing they are well-cared for and happy! Can't say enough about how wonderful everyone is.

Money and Penny had a 10/10 time. When we were initially introduced to Dogtopia, we met Alejandro…read more Unfortunately he told us to pick up doggies at 12 but that doesnt apply since we took the spa package. However, it's what you do to rebound from that right? So Alejandro saw us and apologized so it doesn't really matter. At the end of the day, our furry children had a good time. They had a blueberry facial, they had bandanas, they also had a lot of exercise and 1:1 time. What I loved-- is how we can check the pet cameras to make sure they are ok! They also did brain games too and they were so tired when we picked them up! Money usually cries in the car but he didn't cry at all on our way back so I could tell that dogtopia did a very great job. Jasmine also explained everything well. The pups also had their nails trimmed too!!!! I loved how they center the dogs around like what group they can be too! Penny and Money were in the medium dog size group for medium energy! Separated from highest energy dogs! That kind of thought is so cute!

Definitely do not recommend this place at all for grooming, I've been coming here for years and…read morelately the new staff just doesn't have it together. My previous appointment after dropping my dog off at 10 am I received a phone call asking if I was still dropping him off HOUR after he was already dropped off. Even though they offered to do absolutely nothing for taking up my entire day, I tried to be understanding and I get people make mistakes, continued to come back again. I drop my dog off at 10 am for an appointment 6/6 I made weeks in advance, they confirm my appointment the day before as well, at 2PM IN THE AFTERNOON I'm informed there's no groomer there, never was a groomer down on the schedule at all. The best they could give me is "sorry you can come back tomorrow or another day and we can TRY and make sure someone is there" Oh not to mention every time I go it's always a different price with no explanation. As someone that's been with you for 5 years, never no showed, not payed or caused any fuss this customer service was extremely disappointing.

Our cocker spaniel loves it at Pet Smart! He gets groomed with Brook in grooming and has stayed…read moreovernight a handful of times at the Doggy Daycare & Hotel. We've always had a great experience and highly recommend!

This pet smart has the worse worse customer service specially the grooming department the girl…read morethat picked up my call was nasty rude and very disrespectful hung up on me while I was speaking all due to the fact that I wanted to take my cat to get her nail oils trimmed and for her to get a spa treatment they have several packages they just Don't TELL YOU IS ONLY FOR DOGS ON WEEKENDS which I find very discriminating even animals deserve to be well treated the fact that they offer on there website all these services but don't mention they rather have weekends for dogs can you imagine I will never ever recommend this PetSmart I go to Kirby and they were the ones who recommended this location and what a bad idea just wanted the world to know what kind of people they have working there I called back spoke to a manager who just mentioned she will let her know personally someone who speaks to a customer and hangs up the phone should be fired ....

Wasted my 1500.00 and a long way from Spring. I thought he was a good guy, He was nice but my dog…read morecame back worse. She was in a kennel and wasn't trained properly and started biting other dogs and growling and barking at people and he was just lying and now we have to take our dog away to a BETTER trainer. hi, this is their other son I am SO MAD at him!!!!!!!!!!

PLEASE READ. My dog and I worked with Trey and Beth for a…read morecomplete month, paid them 2,000 USD to "train" my dog and they DIDN'T deliver any results. The first day we met them I took Toro for an evaluation, I explained my main concerns about Toro's behavior, Trey worked with the leash for 45 minutes (nothing crazy, any other dog trainer could have done it too) and they convinced me they could "fix" Toro's behavior. They created a whole work plan, I was so excited, this guy Trey should be on sales because I totally fell for everything he said. Toro stayed at their house FOR exactly a MONTH. The main plan was that Toro was going to stay with them for two weeks and then he was going to come back home to see his behavior and then he was going to go back with Trey for the needed touch ups, they also promised me to keep me updated with daily videos, I received 4 videos from them, on one it's just Trey walking Toro in a grocery store and the others are Toro in his kennel or playing with Trey's dogs in the backyard, I DIDIN'T received videos of Trey training him. Well, I don't know why but they just kept postponing the day of his pick up I literally had to go pick my dog up because they kept pushing the date, sketchy huh? When I picked him up Toro a month after, he was VERY SKINNY, and he had a bump on his face (pictures attached). The night I picked him up, Trey was showing us how to control Toro with the leash, he was doing the same show he did the first day, I could tell he was struggling to control him, after 15 min Toro calmed down a little bit and that's when Beth started recording, I guess for publicity purposes, but of course she didn't filmed when Toro wasn't miss behaving, she also stopped recording when I made a question to Trey about me not seeing any improvement they totally put him in the spot. Toro came back home with us and his behavior was even WORSE, he was jumping on cars and he was being reactive to people, things that he didn't do. Toro's main problem is reactivity to other dogs, Trey confirmed he was aggressive which is NOT TRUE as Toro worked with a younger trainer before and he said his reactivity was not for aggression and even when dogs get close to him he never tries to bite them, I've attached a picture where Trey said Toro's a little aggressive when greeting other dogs and tries to dominate but that he was going to solve it that I had nothing to worry about that it was more like showing a child how to calm at the dinner table. Trey saying Toro is aggressive is just an excuse for him not being able to do his job. After picking my dog under bad conditions and his behavior definitely not better I decided to stop working with them so I sent a text message explaining them my reasons and concerns and asking for a refund, I offered to pay them as a "DAY CARE" for the whole month that the kept my dog but I wasn't comfortable with them taking 2,000 USD from me when they know they didn't do what promised. I wanted my money back because I AM NOT SATISFIED with their service. OF COURSE they didn't give me a refund, not even a partial refund, Trey got super defensive, he was talking about getting lawyers involved and that it wasn't his first time dealing with a situation like this, lol I wonder why? The first time I met Trey he smelled like alcohol, which gave me a bad feeling of leaving my dog under their care, should have trusted my gut. SCAMMERS!!!

Truly compassionate animal lovers. From the moment you walk in the door, until the moment you…read moreleave, you know you are surrounded by amazing people. Every aspect of the establishment and personnel, exceptional! The DVM we visited studied our boy's medical record thoroughly before she came in to answer the 101 questions we had, fearing he had Cushing Disease. He does indeed have it. The most accurate testing was recommended by Richmond Avenue Animal Hospital to an internal medicine DVM (not Gulf Coast). Richmond told us outright, we want your pup to be diagnosed asap under care, but we recommend the test be performed by a specialist. Best decision ever. Our boy is doing well thanks to Richmond Avenue Animal Hospital. Not the most economical (as they don't exist) but Richmond Avenue Animal Hospital is trustworthy, which is what we really needed.

I took my pet here for a second opinion after he experienced respiratory issues. I was recommended…read moreto them for a more affordable option for ct/scans. To my shock they basically counseled me to put him down despite him starting a new medication that same day. Thankfully I made arrangements for my pup to see if his meds would work and they did. A full month later He's alive & thriving. I'm thankful I did not listen to them. I'm sure they meant well, but if they are saying to put your pet down; PLEASE be sure to get a 2nd opinion.

I wanted to find somewhere close and had same day availability since our usual groomer was booked…read moreup so I called them. Well, that was a GRAVE mistake and I see why they were so happy to get me in asap. First of all, the girl that answered the phone gave me some pricing "based on weight" which I totally understand. I then ask her about the discounts they showed online and she started stuttering as if she didn't really want to give it to me. Her response was "oh um yes, if you were a first time customer then i guess we would give you 10%". You knew I clearly was but moving along. I told them I wanted teddy bear cuts for my 2 mini poodles. She said they might have some matting charges and I said that's fine. I took them up there, the groomer barely examined them or talked to me before proceeding to take my dogs in the back to get started. 5 hours later, I pick them up and my dogs look NOTHING like what I asked for. I wanted to maintain length but they chopped off half on both of their bodies. I wanted a rounded teddy bear face and they SHAVED their faces. I have NEVER went to a groomer where they did something without calling me. If you're not able to do what I asked then I should have been at least notified by phone. NOT when I'm picking them up and the damage is done. On top of that, the ENTIRE cut on BOTH dogs were choppy! Not to mention they charged me $250 WITH the 10% discount. The girl also tried to charge me extra for trimming of the paws and ears. I asked isn't that included in the full groom? She said "oh yeah, let me take that off". THE WORST part?! I asked why the extra $80? She said it was because they had to detangle for an extra 15 minutes. Yes. 15 minutes. I will post the receipt. Lastly, for this price you would think that they would put a bandana or a bow on them. NOPE. They will never touch my dogs again. They do not care about the dogs and you can tell they are here just for the money. I'm sorry but I'm leaving my babies with you, I have to trust that you actually care. I will be posting pics of them AFTER a groom at Happy Snoutz on Sept 16, 2025 and also pictures from today. PLEASE do not waste your money or think because it's in River Oaks that they are quality. They are definitely NOT

Trash experience. Incompotent management and very rude. Grooming service was good, but didn't like…read morethe way the management handled my grievances.