Cancel

    Open app

    Search

    Petco

    3.0 (109 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

    Services - Petco

    Bath and groom only

    Petco Photos

    You might also consider

    Recommended Reviews - Petco

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Petco

    Storefront
    Sylvie C.

    This review pertains to the grooming salon experience over the past year, as well as the general lack of cleanliness of the store. The store floor could use a good sweep and mopping due to the numerous staining and dog hair everywhere. I'm not sure who is responsible for cleaning this facility but something ought to be done. The bathroom looks horrendous no matter when I go. It's absolutely disgusting. The floor has tissues and urine stains. The big spider and the cobweb has been there for months. The sink is abominable. The shoes shouldn't feel sticky or wet on the floor. The grooming salon needs improvement. I have chosen to finally write a review about my experiences as I don't plan on returning again. My dogs hates getting their nails trimmed especially due the recent incident. Supposedly, one of my dogs who is known to be easy to nail trim was being wiggly and Sara lost control of the grinding tool. I heard my dog make blood curdling screams I have never heard her make in the nearly 7 years I have owned her. I also heard the groomer berating my rescue dog. It also sounded like she had actually slapped my dog behind the closed door. I had to look for a store employee and beg for my dog to be returned. He didn't believe me when I told him what was going on and why I wanted him to go retrieve my dog. There were other employees working at the grooming salon too. The employee who is apparently the manager there gaslighted me with Sara. I was told that everything sounds scary when you can't see what's happening behind closed doors. My dogs returned to me shuddering and with missing fur on her paw pads. I felt so guilty for putting her through such hell. This was one of the most horrifying nail trim visits I have had there and I am still appalled after a whole month since the incident. I have also had my appointments with Sara last minute canceled at least 4 times this year while I was driving in traffic on the way there. Twice because the register wouldn't be open because it's too early and twice because she's sick or simply unavailable. Or that she had to leave early for the day. I called back the salon but nobody answered to let me reschedule or cancel. It's hard to reschedule on the app when driving in bad 405 traffic. Why even offer appointments early in the morning for nail trims if the store itself isn't open and requires checking out from the front of the store? The lack of apologies and nonchalant nature of cancelling or showing up late so often shouldn't have become such a daily occurrence. The appointments also won't start on time a lot of times especially if it's in the morning. Afternoons slots aren't much better. There will be no apologies given either. Not to me, or customers patiently waiting before or after me. We just all stand there awkwardly waiting. So keep that in mind if you like your stuff to be done on-time or have other places to go. Lastly, I don't recommend getting your dog bathed here due to both of my dogs having ear infections shortly afterwards. Something that the hounds are prone to if their ears aren't properly cleaned or dried. I used to prefer having my dogs get groomed here due to the convenience from work to the salon location. Best to steer away for the safety and comfort of your pet. We as owners must advocate for our pet safety because we are their lifelines and they cannot call us or verbally convey what's happening.

    Outside
    Lauren W.

    Thank you, Oakley, for a smooth, professional, and kind check out experience. You are a real gem! The level of service you provide is top notch, Petco needs more Oakleys!

    Mr. EZ sleeping next to me

    See all

    20 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    It's okay. Small store with limited selection (compared to what I'm used to) but staff was nice.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Jade H.
    266
    21
    0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Do not take you dog to these idiots! They totally screwed up my dog trying to groom her. Had to take her to a real groomers instead.

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C G.
    1
    106
    66

    9 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maxine N.
    67
    22
    10

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brooke H.
    28
    27
    13

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    I took my extremely sick pup who had massive anxiety here and Dr Ledesma was so sweet to him.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Zoom Room Dog Training

    Zoom Room Dog Training

    4.5
    (187 reviews)

    We purchased 20 classes for $750 when Zoom Room HB was having their Black Friday sale last…read moreNovember. As of May 2, we had attended 7 classes. On May 21, I received an email that their location had closed THE DAY BEFORE and that Long Beach and Lakewood would honor up to 5 class credits. Wtf. I went back to all my previous emails from Zoom Room HB and there was not a single announcement that they will be closing down. We immediately emailed the business requesting a refund for the unused credits and it has been over a week and we kept being told by Vince to be patient. My partner asked for a timeline, and in which Vince had requested another 5 days. I had filed a dispute for a portion of refund with my credit card company before they completely disappear. As someone in property management, the business owner would have at least known 60 days in advance (maybe even earlier depending on their lease contract) that they will not be renewing. They decided to wait until the day after closure to announce they are permanently closed to not deal with in person questions from their customers.

    How cool!!! Small…read morepersonable classes ranging from obedience, tricks, agility and more. I randomly tried a package of classes when I stopped by - hoping to get my dog to stop nipping me when he is excited. Classes teach the owner how to train their dog. Go home and keep practicing! The instructors and owner totally care, giving tips to nip behaviors in the bud and to UNDERSTAND your dog. I've only started my pup here, he's 8 - but it's just been fun to interact with him and try something different. Here he's in tricks class!

    The Dog Guru Whisperer & Ex K9 Officer Training

    The Dog Guru Whisperer & Ex K9 Officer Training

    4.9
    (656 reviews)

    Great experience! We have an 8-year-old rescue Golden…read moreRetriever who developed some habits we wanted to correct and weren't able to do on our own with traditional training. A couple of these weren't terribly serious, but we felt we weren't "in charge" anymore, that our dog wasn't getting the message from whatever we were doing, and that if we didn't do something different, it could really get out of control. Brad really helped us with this, where traditional "training" wasn't working. We have two or three things we're working on with our girl, but here is the most dramatic change we had with one issue. She is very food motivated, and would beg from us at the table whenever we sat down to eat, and would be underfoot in the kitchen during prep. She got overly excited and would not settle and lie down. Brad explained we weren't communicating well with her on a dog level, so to get that communication kicked in to gear, he actually started our session not with this problem, but with making sure she would not dash out the front door when it was opened. This was to establish that we were in charge and what was expected of her. What he showed us how to do worked like you wouldn't believe. It was like a light bulb went off for our girl. What we did affected everything after that. It wasn't about dashing out the door, it wasn't about begging for food, it was about knowing what was acceptable in our pack and to look to us for direction. That night, at dinner, she went to her "spot" with a simple direction and was relaxed during our entire meal. She can now be directed to her spot and will stay quietly any time we need her to. Best of all, she seems truly relieved that she doesn't have to be in charge and that WE are. She is much more relaxed around so many other things. It gave us so much more confidence! I didn't think that what Brad taught us would work. It's quite counterintuitive. But trust me, it worked like magic. This is not dog training - it's communication with your dog. Brad answers all your questions, doesn't waste your time, shows you clearly and directly what will work. We're so thankful we found him!

    Before working with Brad, my dog Cash struggled with severe separation anxiety and reactivity…read more Leaving him home alone felt impossible, walks were stressful, and I was constantly worried about how he'd behave around new people and situations. I met with several trainers before Brad & had little to no success in the areas we needed most, I was exhausted. Now for the first time ever, I can leave him home alone without the overwhelming anxiety and guilt that used to come with it. Our walks are actually enjoyable again, and I feel confident bringing him around friends and into new environments. What I appreciate most is that the training gave me the tools and confidence to understand and communicate with my dog better. I have my freedom back, and Cash is happier and more relaxed because of it. If you're struggling with separation anxiety, behavioral issues, or just want a better relationship with your dog, I can't recommend Brad enough. The impact has been life-changing.

    Sit Means Sit Dog Training Orange County

    Sit Means Sit Dog Training Orange County

    4.8
    (254 reviews)

    Had our dog board for eight days and what a difference! We've been working with Jason a lot and…read morehe's been a tremendous help. He takes the time to teach us the commands but also explains the logic behind it so we can understand it better. Highly recommend working with Jason!

    Ryan is absolutely amazing, and my pup Maximus and I are so grateful to have him as our trainer (we…read moreboth need him ) I have a very tough, sassy and stubborn husky mix who was never socialized and he just turned 1. Ryan has been so great with us - patient, kind, accommodating and always goes above and beyond when I have questions or need some extra guidance. He's taken extra time and care to understand Max's personality and needs so he can guide me too, since all dogs are different, and I've learned so much about my own body language and energy and how it contributes to the training process. Ryan ALWAYS follows up, checks in and makes sure to ask if I have any more questions. Max has a really strong bond with him as well, which makes me very happy to see and feel more comfortable if I need to leave him to board and train for any more work he might need. Super grateful for Ryan - and I highly, highly recommend him!! Cindy is also absolutely fabulous - she helped me so much when we realized that Max just needed a little bit of extra work and attention. They've both really made all the difference in my experience with training a newly adopted, reactive and high energy pup!

    Force-Free Dog Training

    Force-Free Dog Training

    4.4
    (19 reviews)

    I inquired to a lot of places. I read Force-Free's every single review and went with my…read moregut-feeling. It's 100% worth it. Let me share a little background: We adopted our adult mini poodle (5-7 years old ) 10 months ago. He's crate trained but NOT potty trained. We tried potty-training several times by watching educational videos online and it was just confusing and contradicting. As a result, we gave up and he wears diaper since he is an indoor dog. He started snapping and actually bit my husband as he was removing the diaper. Bisko doesn't like it when we take off his diaper. On top of this, he barks like crazy when there's a visitor. He can go on and on for hours. The aggressive barking and snapping was addressed and corrected right after the first session! We are now currently doing potty training the right way. As the name of training entails, no force ( no shock collars, prong collars, etc. were used ) It's a lot easier now as there are definitive instructions provided on how to continue training. Addressing the negative reviews on Yelp: As I mentioned, I read every single review before deciding to contact Jeff: 1. For the initial contact, a phone call inquiry is really required as he has several questions about your dog. This cannot be done via text as there will be a lot of back and forth. 2. The other negative review is quite irrelevant. The training was successful for years and the incident happened 3 years after. There are a lot of factors that can happen in between those times. CONCLUSION: It's our first time trying training with a dog behaviorist and seen huge & significant improvement right away. This business is recommended! Hope we can continue further leash training later on.

    The little bit of training was fine. He has a real chip on his shoulder. After paying for full…read morepuppy training, I found out I had cancer and went immediately into the hospital for 2 months. We were out of state and were advised not to leave the state till it was under control. When we got back home, I called him to continue training my dog, and he told me my dog was no longer a puppy, so he wouldn't honor all the money I'd paid him. I suggested putting the money towards regular dog training, and he would not honor it. It was over $1000

    Canine Learning Academy

    Canine Learning Academy

    4.8
    (55 reviews)

    First off incredible!!! Canine academy right away treated me and my wife as family. We had no idea…read morewhat we were getting into when getting our dog Ludo. So we searched and searched for help everywhere. Yo and her team were a blessing to find. Yo sat down with us for an hour and went over everything. We are so incredibly grateful that Canine Academy is here for us and we are always in good hands. If you are thinking of having them train your dog please please just do it. You will have the best trained dog ever! We also receive pictures and video of Ludo everyday! We picked the train and board for a week, we had a new dog! We also picked the 6 month puppy school after that, now we have a perfect dog!

    I have been going to canine learning academy since October of 2023 with my mini goldendoodle…read moreTimber. We are a strong advocate of positive reinforcement training. Your puppy or dog will grow and learn so many skills and be well mannered. With all the guidance and training I have the dream dog that I can take anywhere with me. Timber has learned so much through the puppy program, all day school, grad prep school, puppy and manner classes, canine good citizen, agility and so much more. This community is one of a kind. My dog and I have made so many strong friendships and have created so many memories that I hold close to my heart. I have been going to canine learning academy since October of 2022 with my mini goldendoodle Timber. We are a strong advocate of positive reinforcement training. Your puppy or dog will grow and learn so many skills and be well mannered. With all the guidance and training I have the dream dog that I can take anywhere with me. Timber has learned so much through the puppy program, all day school, grad prep school, puppy and manner classes, canine good citizen, agility and so much more. This community is one of a kind. My dog and I have made so many strong friendships and have created so many memories that I hold close to my heart.

    TACT K9 Handling, LLC

    TACT K9 Handling, LLC

    5.0
    (7 reviews)

    Working with head trainer Martina and her partner and fellow trainer, Russ, at Tact K9 Handling…read morehas been the best experience. We feel very fortunate for all the amazing skills they have taught us and instilled in our dog Phil Collins. We contribute Phil's good manners both on and off leash to the training with Tact K9. We have been working with Tact K9 since our dog was 16 weeks old. We initially sought out training with Tact K9 for Therapy certification and through their program our dog was certified at a service working level since he took to their method of positive reinforcement so well. He became my psychological service dog aiding me through anxiety. They are incredibly knowledgeable, patient, gentle but also firm when it matters. They have a gift a forming an incredible bond with their clients and treat them with such care and respect as if they are one of their own dogs. This not a board and train because Tact K9 believes that it's about teaching both the human and the dog together which was very important to us since we wanted our dog to do therapy work. He also received his AKC Canine Good Citizen certificate. Their park sessions are informative and fun and they also love bringing their community together with fun themed walks :) We also love that they are giving back to the community through their Blue Spec K9 Foundation where they are specifically training service dogs. We have volunteered with their nonprofit by aiding in socializing the dogs in the program. It was so rewarding and also fun! We are honored to be a part of the Tact K9 crew!

    Highly recommend TACT K9 Handling! We brought our 4-month-old Australian Shepherd, Donut, in for…read moretraining and saw progress during the very first session. He started out barking and reacting to everything around him, but by the end of class he was calmer, more focused, and successfully participated in a pack walk. Russ, Martina, and Brandon were patient, knowledgeable, and took the time to explain what they were doing and why. We left with a better understanding of our puppy and tools we can continue using at home. Training is a process, but we're excited to keep working with them and watch Donut grow. Looking forward to future sessions!

    SoCal Dog Training

    SoCal Dog Training

    4.9
    (460 reviews)

    Watching Instagram and YouTube videos won't give you a well-behaved dog. Working with Vladae will!…read more We've been working with Vladae for about four months with our now six-and-a-half-month-old Golden Retriever, Coach, and it has been one of the best investments we've made. What sets Vladae apart is that he doesn't just train dogs, he teaches owners how to build a lifelong relationship with them. Every lesson leaves us with practical tools, clear direction, and the confidence to continue the training every single day. Because of that, the progress doesn't stop when the session ends. Vladae has an incredible ability to understand dogs. Watching him read a dog's behavior, body language, and mindset is genuinely fascinating. He knows exactly how to communicate with each dog in a way they understand, and it's clear this comes from years of experience and a deep understanding of canine psychology. He's also one of the most invested professionals we've ever worked with. Throughout the week, he encourages us to send videos, provides thoughtful feedback almost immediately, and is always available to answer questions or jump on a call if we need guidance. You never feel like you're figuring things out on your own. He truly cares about both the dogs and the people raising them, and he always follows through. Every recommendation Vladae has made, whether it's training tools, techniques, or daily routines, has become an essential part of Coach's development. We trusted the process from day one, and the results truly speak for themselves. (See the videos! Coach is only 6.5 months old in them.) Our puppy is happy, confident, well-mannered, and genuinely loves learning. We receive compliments on his behavior everywhere we go, and we owe so much of that to the foundation Vladae helped us build. We also had the opportunity to work with Erica, who trains alongside Vladae, and she was absolutely wonderful. One session with Erica is included in the program, and it was incredibly helpful. It's clear she shares the same passion, knowledge, and dedication that make this training program so special. Vladae brings unmatched energy, professionalism, and passion to every session. He genuinely wants every dog and every owner to succeed, and that level of commitment is incredibly rare to find. If you're looking for a trainer who truly understands dogs and is committed to setting both you and your dog up for long-term success, I can't recommend Vladae highly enough. Coach has become an incredible puppy, and we're excited to continue into adult school because of the foundation he's helped us build. We're so grateful we found him!

    I wanted to address your recent claims regarding my review of your services. I assure you that I…read morewas a legitimate customer who genuinely shared my honest experience, which I believe is critical for other potential clients. While it's understandable to feel upset when receiving negative feedback, it's important to reflect on the reasons behind my review. I noticed that during our initial interaction, you made a comment about my background that many found to be a stereotypical and racist remark. In fact, I saw that you previously posted video footage of our encounter on your Instagram, but you removed it after receiving backlash for those comments. This indicates that others found your remarks concerning as well. I want to emphasize that my intention was never to harm your business; rather, it was to share my experience. Thankfully, I have since found another trainer who practices positive reinforcement, which aligns much better with my values and my dog's needs.

    Petco - petstore - Updated August 2026

    Loading...
    Loading...
    Loading...