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    Petco

    2.7 (314 reviews)
    Open 8:30 am - 9:30 pm
    Updated 1 month ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    I'm extremely disappointed with my recent experience at the Petco grooming service. After picking up my dog and bringing her home, I immediately noticed something was wrong. She was constantly shaking her ears and seemed very sensitive around her neck area. As time went on, it became clear this wasn't just mild irritation--she actually started bleeding from her ears, neck, and even her head. What's most concerning is that the groomer, Arthur, never mentioned any issues or incidents during the appointment. If something had happened, I should have been informed right away so I could take proper care of my dog. Instead, I was left to discover this on my own after the fact. This experience has been upsetting and stressful, both for me and my dog. I trusted this service to handle my pet with care, and unfortunately, that trust was not upheld. I would strongly urge better communication and more careful handling of animals in the future.

    Pride dog beds.
    Sheryl H.

    Easy to find what you need. A pretty good variety and the staff is always nice here. Better yet. It is just down the street from Costco.

    Over grooming of sanitary area.
    Terese V.

    I was visiting from out of town and brought my dog for a bath and a trim of face, paws, and sanitary areas. I picked him up and he definitely looked cleaner and his face looked a little better but not right, I didn't realize till I took him for a walk that his sanitary area was not was groomed at it didn't even look like it was trimmed. Keeping it trimmed properly, keeps his little behind clean. I called and had to leave a message and they rescheduled me to come back the next day. They redid his face, but his little backend was still not right. I sent him back in a third time and told her to just make sure it was neat and clean he came out a completely trimmed to the skin. A customer ahead of me was complaining that her dogs paws were not trimmed properly as well. The employees were nice enough, but I would not recommend taking your dog here for a grooming.

    Rayza D.

    Long overdue review! We have been taking our maltipoo Benny here for grooming services for almost 2 years now and have had overall great experiences. Beth was the main groomer we booked appointments with but unfortunately appears she is no longer at this location. However, we have booked with Justin and more recently with Jessica at this location who are just as amazing. All groomers at this location have always kindly followed our instructions and grooming requests. We only experienced Benny's tail being cut a bit shorter than requested once but this was not a huge deal and groomer at that time was very professional addressing our feedback. Our Benny was not very well-behaved this last time we visited 2-3 weeks ago with Jessica but the team went above and beyond to re-book and offered recommendations to make appointments more comfortable for Benny as he tends to get anxious in the kennel or if it's too busy. Attached are a few pics from some of the grooming visits at this location, first picture was the latest service.

    Julie B. is the best dog trainer! I got a new puppy last year and signed up for classes at petco because I had a very positive experience with my last dog who Julie had trained! Julie had moved away several years ago and I had lost touch with her. When I signed up for classes at this Petco the trainer's name was Julie B I thought it couldn't possibly be the same Julie B but when I got there it was! Julie worked miracles on my last dog and she's working miracles on this dog I can't say enough good things about what a great trainer Julie is.

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    5 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    12 years ago

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    5 years ago

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    19 years ago

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    17 years ago

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    12 years ago

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    6 years ago

    I noticed that I had fleas all over my pants when I got back into my car. Really gross. They need to spray.

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    12 years ago

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    6 years ago

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    8 years ago

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    13 years ago

    Manager and cashier were very friendly!!! They assisted me quickly and handled everything smoothly! Love this petco!!!

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    15 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    Page 4 of 8

    Ask the Community - Petco

    Review Highlights - Petco

    Adam was able to assist me and reschedule for another day where his grooming would be rushed (it's extra but worth it).

    Mentioned in 9 reviews

    Read more highlights

    Papo's Mobile Grooming

    Papo's Mobile Grooming

    (85 reviews)

    Sherman Oaks

    After six months of silence, this guy suddenly messages me saying, "Are you still interested in…read morethis service?" as I received the message in SMS format - I had no idea what he was talking about - he messaged me without even mentioning what service he's talking about. Seriously? You think I've been sitting here waiting for you all this time? When I questioned him, instead of apologizing or owning up, he got sarcastic and told me I was being "smart & tough." That's his idea of customer service - insulting someone for pointing out how ridiculous his message was. And then I mentioned just because he has messaged me rudely now by saying that I am being "smart & tough" I messaged him back that now he deserves a rating on Yelp - and then he tried to justify it by saying he was "out of the country because of a sad family moment." If that's true, learn how to pause your business or set an auto-reply or reply from there in few days. Don't pop up half a year later acting like you're doing me a favor. If you enjoy rude, clueless communication and zero professionalism, maybe he's your guy. Otherwise, save yourself the headache and find someone who actually respects their clients' time.

    He has good reviews but it's impossible to get an appointment. Texted and called everyday for a…read moreweek before he finally responded by text. I asked multiple times to book an appointment for my little dog and never got a response. It's been 5 days. I give up.

    Petco - petstore - Updated June 2026

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