I've purchased two sets of Nokian Tires for my Jeep and Subaru - awesome tires in the snow/rain/dry…read moreroad conditions. The guys here are first rate - no bs add-ons like every other tire shop. After the big snowstorm, my car was vibrating/shaking when I hit speeds of 35+. Stopped in to ask them if they could help - they told me the cause was ice/snow trapped in the wheel well and to simply get a car wash. If only all car issues were remedied by a car wash! Their honesty and dedication to customer satisfaction is unparalleled. If you're not buying your tires here, you are missing out!

Had a tire that kept going low. Took the car to The Tire Store and was in and out in less than 30…read moreminutes. They found a nail in the tire. Plugged and fixed. The best thing...No Charge!!!

Amazing experience start to finish ,,,, driving in New London I clipped a curb and took out a brand…read morenew tire ,,,, not to be late to catch a ferry I limped it to the ferry dock and caught my boat ,,, the next morningI called town faire tire in New London spoke with John he helped me facilitate getting the vehicle there and installed a brand new tire and they helped to get it to the ferry ,,,, John and his team are amazing and now you have a customer for life ,,,, You never forget when someone goes way out of there way to help ***** Five stars all the way

It's with great regret I have to rescind this great review of five stars. Town Fair Tire New London…read morewent way downhill with John becoming the new manager. He just tried to bait and switch me. I called and spoke to Ryan. He quoted me $130 to mount and balance and dispose of four tires for my truck. When I got there. John stepped in and was very disrespectful and condescending and he said that since I didn't buy the tires there, it was gonna cost $300 in lieu of the $130. John is not a very good manager and I would definitely not recommend doing business with him. It's not the first time I had issues with John. He always tries to upsell and the price always seems to go up with these fees that we were never disclosed upon initial quote. If you decide to do business with John make sure you get it in writing. I will no longer be doing business with Town Fair Tire and whoever chooses to, be careful for the switch and bait.

FAIR AND HONEST!!! Jim and his crew take good care, do quality work, go above and beyond to…read moreprioritize EVERYONE who comes in with an issue. They did suspension work, brakes, and tires all with great care, service, attention to detail, and exceptional pricing. This is my go to shop!

asked them to fix a tire they fixed it but not to long after it went flat again. The tire was fixed…read more3 times they told me it's my rim I wish they told me that the first time . Charging me 20$ each time . I bought new tires and rims only to find out the rims needed to b wire brush down. Never again

Very good service, fair pricing. Always a straight answer…read more Very good owner/manager and great mechanics. They do all kinds of repairs. From tires to tune ups. It's the place I'd send family and friends.

they say things needed to be my car that they didn't service but yet no one asked them to touch my…read moreair and they me for it and then lied to my husband that I needed a whole air compressor when they told me it was fine and then left a very rude comment on Google reviews. They're lying through their teeth and yet they don't make comments on that type stuff they said, but yet they sure had something to say, didn't they? . I bring my work vehicles to that place thought they would do right by me boy was I wrong? They lie. Charge and then they run their mouth about the customer. What kind of business does that? I thought you wanted customers. That's real bad business talking about customers

Several flags. They should've known a fuel pump shouldn't cost $900, and blamed the "supplier"? I…read moregot a "discount" when pushed back. I don't know if the supplier was over charging or City. Got defensive asking questions and noted it was inconvenient. Pleasant enough people, my vehicle was fixed but definitely not looking out for your interest. They're not looking for long term business. I'm looking for another mechanic.

The guys at City Tire are great. You always know how good a business is when something goes wrong…read more I purchased an expensive set of tires from them with a 80 thousand mile rating. I only got 30 thousand before there was no tread on them. Won't name the tire company but apparently they had lots of problems with this particular tire. John and his crew made this situation right for me. I have been going the City Tire for 20 years, and due to their customer service and commitment to having happy customers will be a local customer for many more years to come.

I ordered tires through a 3rd party but had firestone install them and the paperwork came through…read moremessed up, I had john help me out he had me out of there in about 20 Mississippi's, he was calm and professional but looks like a viking! W john

Firestone of New London is my go to mechanics for my Acura's maintenance and repair. Rich, John,…read moreHenry, Mark, Mike are honest, helpful and always ensure my car is safe to drive for me and my children. Fast service, quality and affordability is always guaranteed. From oil changes, brakes, electrical work, tires to suspension work.. Firestone always provides!!

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

I first went here for new brakes and was impressed with their honesty when they told me that my…read morerotors were fine and did not need replacement. Since then I have been there numerous times for different problems. My battery died and I took it to an auto parts store to get a new one, but they told me they did not have the proper equipment to replace it as the voltae had to stay on. So I drove over to Meineke and they were able to fix it immediately. Recently a rear shock failed after the warranty had expired, but Meineke replaced it for no charge anyway. I find these people are honest and do excellent work.

I was in a pinch with a much needed repair to my son's car. Everyone I dealt with was super…read moreprofessional & accommodating when every other garage in town was booked for weeks. Thank you to the staff. Very much appreciated.