Kim has been our dogs pet sitter for 10+ years. She cares for our pets and gives them…read moreunconditional love, treating them like family. When we our sweet boy passed away, at the age of 19, she cried along with us. We know she loved our boy as much as we did. We would whole heartedly recommend Kim to care for your fur babies.

Kim is fantastic with our Westie boys, Bentley and Baxter. I would not use anyone else…read more She sends us photos while we are away to decrease my anxiety and guilt for leaving them at home. She will care of you dogs like they are her own. Thank heavens for over-nights and drop-ins.

Maddie did a great job grooming my pet. She was professional, attentive, and made the entire…read moreexperience smooth and stress-free. My pet looked great afterward, and it was clear that Maddie genuinely cares about the animals she works with. I truly appreciate her excellent service and would definitely recommend her to others. The lady who handled the initial grooming intake was also very knowledgeable and did a wonderful job matching Chloe with the perfect groomer. This place is definitely a keeper for us!

This is definitely our new groomer. I called a few different places but with how helpful and nice…read moreMaggie was on the phone she had me sold. I instantly booked an appointment on the phone and Maggie helped me set up my account. When we got to our appointment everyone was so friendly. Destiny was my groomer today (and we will be requesting her every time now), she was so sweet to my baby girl when we got there and did an amazing job. I love the report card that was sent home with my pup and the bows were too cute. I'm so happy that I found a groomer that I am not worried about dropping my puppy off at. 100/10 experience from start to finish!

We are so greatful to Jenny and her team! Everyone there is very gentle and sweet. We have been…read moretrusting them to watch our fur baby for about a year now and couldn't be happier. Our dog is always super excited to play with all his friends each time we drop him off. They even take the time to send us pictures of him playing throughout the day. If your looking for a place that will take great care of your pets this is definitely the place!

Just the nicest staff and they really care about the dogs they care for. By the 3rd time i dropped…read moremy dog off, he was wagging his tail and happy to walk in practically without me! They send photos of your dog while there. Couldn't be happier.

I have used Coastal Pet Sitters for over 2 years now to watch my 2 cats and love their service!…read moreThey are professional, punctual, and have great communication. I highly recommend Camden, who has been amazing with my cats who are a bit difficult.

Michelle and her team at Coastal Pet Sitters are the very best of the best! Whether our family had…read moremade a request six months in advance or six days before, they always had it handled with ease and flexibility. Among their amazing sitters is Madison, who is an exceptional sitter, who our dogs grew very fond of! Her many pictures, videos, and updates truly helped us relax while away. We are moving back to the east coast and will miss working with Michelle and Madison! Thank you for your endless love and care of our pups!

Tailwag is my dog happiest place. I'm thinking here, it has been almost 1.5 years that we found…read moreTailwag. I was so worried to find the right place, and it is beyond of perfect. They treat my dog as their own! Just an amazing place and staff. I will start with the boarding and day care. Kind of a private suite , and the room has an AC to keep the dogs at the perfect temperature. During the daycare, his favorite part is the pool... well, he is a lab so pool and grabbing pillows from the couch is so much fun! But I really need to share the experience of their Academy training. Our dog started 2 months ago and we will continue. He has changed so much, so well behaved, social skills, he has become another dog, super smart! Wednesday is his favorite day of the week as it is Tailwag day (Academy time)... next day he is so exhausted, but Fridays he think it is Tailwag day again, and starts crying and when the door opens he goes outside and want to go again! not happy when I just bring him for a car ride ! Anyway, all I can say, it is the best place you can find! I cannot thank enough the whole staff, specially Sue and Isaac!

We absolutely LOVE Tailwags! My 1-year-old golden retriever, Jetty, thrives there. He gets to run…read morearound almost two acres, playing and learning great social skills with other dogs. The staff even taught him how to swim -- now he's not afraid of the water and is completely pool safe. We've also boarded him overnight and while on vacation, and he's always come home happy and well cared for. It's truly the best place for him to burn off energy, stay happy, and have fun. We're so grateful for the care, attention, and joy they bring to his life. Highly recommend!

This was our second time using the Escondido location, and it confirmed that this facility is not…read moreequipped or operated to responsibly manage large or anxious dogs, despite advertising itself as a professional daycare. During our first experience in May 2024 (boarding), our dog, Chika, was labeled anxious and given a "first strike" for snapping at other dogs. We had never received this sort of feedback before and were concerned. She was placed in private care for the remainder of that stay, and no further issues occurred. Between May 2024 and December 2025, Chika attended numerous daycare facilities in social play without incident. We gave the Escondido location another opportunity on December 20, 2025. Within three hours, we received a voicemail from Daniel (manager) stating that Chika was digging at and jumping on the walls and that the Escondido facility's walls are not as sturdy as those at the Miramar location. We were also told that she would NOT be welcome back at Escondido after that day. We do not dispute Chika's behavior, but the problem was the lack of management. We are paying customers and expect staff to actively handle the situation, not simply report it and escalate to removal or ban. There was no indication that reasonable steps were taken (removal from the area, breaks, walks, or calming measures) before contacting us. Notifying the customer is appropriate and appreciated; failing to attempt resolution is not. Chika was eventually placed in a cage for the remainder of the day, which was acceptable. However, communication did not indicate that efforts were made to reduce her stress or ensure her comfort. We paid $60 per dog (two dogs; our other dog's behavior was deemed acceptable) and expected professional supervision and care. There are serious safety and operational concerns. The facility has thin, easily damaged walls, is understaffed (per the manager and owner), and staff are not consistently present in dog areas. Dogs are sometimes monitored via cameras rather than in-person supervision, according to Daniel (manager). This location also maintains a low number of dogs, which aligns with how quickly dogs are removed or banned instead of being managed. According to the daycare, Chika may react this way because calmer areas stress her and busier areas keep her mind occupied--interpret that as you will. Interactions with Daniel (manager) and Brian (owner) were unacceptable. Brian called us on December 21st, which we initially appreciated as a chance to discuss the situation. However, the conversation quickly became hostile and dismissive, with Brian stating they "could bill you for the damage, but aren't," telling me to "take some introspection," and calling me "rude" and "ridiculous for asking for a refund." He also said, "open your own daycare and manage it how you want." All phone calls with management are recorded, so there is a record of these interactions. No accommodation was offered. Had a partial refund been provided, this review would not exist! The only professional interaction was with Whitney at the front desk. We love the Miramar location, and it's disappointing that our experience at Escondido came to this. Owners of large or anxious dogs should proceed with caution. This location does not actively manage stressed dogs or work toward resolution.

Our dog Poppy loves going to 24 hrs Dogcare. She enjoys playing with the other dogs and if she gets…read moretoo "frisky" they know she needs a timeout. The staff is professional and you can tell they really care about the well-being of each dog.

I can't say enough good things about Kelly and her team! She was with us from the very first day I…read morebrought my dog home 5 years ago. She welcomed my pup with so much love and treated her like one of her own. It gave me such peace of mind, especially in those early days of puppyhood. She's incredibly communicative, always sending pictures and videos that brightened my day and reassured me that my dog was happy and in great hands. When my dog was spayed, Kelly went above and beyond. She was gentle, attentive, and incredibly accommodating during her recovery. It's so clear how much she genuinely cares, and knowing that my pup had such compassionate care made all the difference. We are moving and are so sad to lose Kelly. I don't think we'll be able to find someone as reliable and loving, and who truly treats my dog like family. We feel so lucky to have found her!

Don't use this company. Terrible, unreliable and rude owner. There are plenty of good dog sitting…read morecompanies out there. Use a different one, for your dog's sake.

Erin is amazing!!! She took such good care of our little zoo i.e. our cats, dogs, birds, and fish,…read moreand kept us updated daily with pictures and videos. After being away for a week, we came home to happy, well cared for pets. It's reassuring to know that in the future, when we go out of town, we have someone we can trust to care for our animals and keep them safe and happy. I highly recommend her for your pet care needs.

Erin is so caring and thoughtful. She treats your furkids as though they are members of her own…read morefamily. Highly recommend!

To start the check-in process with Michaela (sp) was flawless. We had an in-depth discussion of…read morewhat the full bath treatment/haircut was going to be, and the final quote was given to me after I had a consult with the groomer. RiO was in Amanda's professional care today, and provided an exceptional experience and grooming service for my best friend's 4th birthday treat! Complimented with a HaPpY B-DaY bandana! The management made it right by providing a previous credit given for my satisfaction, and it was applied to my bill. Paw Commons is #1!!! Sent with thanks for taking care of Rio and providing a great 'spa treatment'! Amanda, BTW, he smells amazing!

NEW UPDATE PER KARLY'S REPLY:…read more To clarify a few things: the meet and greet fee was not communicated to me at booking, and the fact that it was waived due to "confusion at pickup" speaks for itself. Transparency means the total cost is clear upfront, not discovered at checkout. Regarding outreach, one person called and one person emailed. The email from Karly was not an attempt to resolve the situation but rather an argument defending your pricing practices. That is not the same as making things right. No actual remedy was ever offered. Asking what would make it right without putting anything on the table is not a resolution. A gesture like a partial or full refund or a complimentary future stay would have gone a long way. Most concerning was the bath being performed after I explicitly declined it. That is not a communication issue, that is a matter of respecting a customer's wishes regarding their pet. I see from other reviews that pricing surprises are a recurring concern. I hope this feedback is taken seriously rather than attributed to customers not reading thoroughly enough. I also want to note that reading through their response, the pattern is clear: every concern I raised was met with an explanation of why I was wrong or hadn't read carefully enough. That is not accountability. The only thing they genuinely owned was the bath, and even that was buried at the end after multiple paragraphs defending themselves. A business that truly takes responsibility doesn't spend most of its response telling the customer they should have known better. -------------------------- I want to share my experience so other pet owners know what to expect before booking. When I called to make a Memorial Weekend reservation for my puppy, I was given a total price and told the first night would be free. At no point was I informed about a mandatory daily insurance fee ($5-$6/day). I only discovered it while signing paperwork at drop-off. When I called to raise this concern, Michael told me it is not their job to disclose additional charges over the phone - that it is meant to be mentioned at drop-off. So by their own admission, they intentionally withhold fee information until you are already there signing paperwork with your dog in tow. When I followed up via email, Karly shifted the explanation, saying the fee is listed on their website under "add-ons", a label that implies optional, not mandatory. At pickup, they also attempted to charge an undisclosed meet-and-greet fee. They waived it, but it was yet another surprise charge. Most frustratingly, I explicitly declined a bath since my puppy had just been groomed. They bathed her anyway, and I had to take her home wet. California's SB 478 Honest Pricing Law exists for exactly this reason. Required fees must be disclosed upfront, not revealed at drop-off when you are least likely to walk away. The facility seemed fine, but the pattern of hidden fees, contradictory explanations, and disregarded instructions means I will not be returning. To Paw Commons management: before attempting to negate this review, please know I have email receipts documenting everything stated here. A good business responds to legitimate feedback with accountability and an apology, not by attacking the reviewer. UPDATE: After posting my review, I was contacted by Ben (manager/owner). He did apologize, which I appreciated, but the call was otherwise unproductive -- no real remedy was offered, just justifications for how they run their business. He defended burying mandatory fees under the "Add Ons" section by saying they "assume" customers read through the entire site, and that having two insurance coverage options makes it too complicated to list fees upfront. That's not a valid excuse. There are plenty of ways to present two options clearly while still showing customers what they'll actually owe per night. Additionally, a meet and greet fee was charged that is nowhere on their website and was never mentioned at check-in. Surprise fees should not be how customers find out what they owe. An apology without a willingness to fix these issues doesn't change my experience.

Miranda (groomer) has been grooming our bichons for almost a year. She has absolutely met and…read moreexceeded all of our expectations. We couldn't ask for a better job to be done. The staff was extremely polite, cheerful and helpful. Most importantly our dogs are happy to see Miranda. Thank you!

Camp Run a Mutt is a gem!! Letting the dogs play together all day, plenty of workers to keep an…read moreeye on everything, and then sleepovers without cages - yes, please!! Best place ever. Our 5 month old boxer had a blast there on his first stay away from home. Love how there are cameras to see what your pup is up to while you're away. Really caring staff and well run business. And super reasonable prices. Really big fan. Will be back soon!!