Did a walk in today and had a great experience very clean and they did a great job. Definitely…read morewould go back again

Two of my favorite nail techs left (Nancy / Kelly) but I started getting my nails done with Sarah…read moreand she is just as detailed (if not more!) than my faves that left. I'm very grateful for our conversations, she's easy to talk to, very parent, and sweet! I do however think the pricing seems to have gotten a little high!

I recently had my nails done in Japan, and after 6 weeks, it was time to have them removed and…read morereplaced with a new set. It was easy to schedule an appointment with Nailaland, just give them a call and book. The removal fee was $15, and the cost of a new set varied from $70-90+, depending on the chosen design. Chloe, my nail technician, was very patient during the removal process despite the big jewels flying everywhere as she was filing it off. After showing her a photo of the new design I wanted, she skillfully delivered a pretty finished product that I absolutely loved. Unfortunately, one of the butterfly wings broke after I got home, but Chloe was able to schedule a free fix after I contacted her. The salon accepts Venmo, Zelle, and PayPal as payment methods. I highly recommend coming here for quality Japanese nails.

Disappointed with my experience…read more I tried Nailaland twice, but both visits were frustrating and disappointing. First appointment in November: I was excited to try this salon and easily scheduled an appointment via text. However, despite confirming the time the day before, I received a text 20 minutes before my appointment (while already driving the 25-minute distance) asking if I could come later. I explained I was on my way, but we still started 30 minutes late. With a time commitment after the appointment, the technician rushed through my nails, and I didn't get the design I originally wanted. I did try to be understanding during this first appointment because the traffic + weather that day seemed to have pushed her client schedule behind. Second appointment in December: Hoping for a better experience, I booked an appointment to get my nails done for the holidays. I arrived on time, texted the technician to let me in, but received no response. After knocking for nearly 10 minutes and calling, someone else opened the door and said they'd contact my technician. Several minutes later, I was informed she had a flat tire and wouldn't make it. The technician never reached out to notify me or reschedule. I couldn't wait due to my babysitter's schedule and the long drive, leaving with wasted time, gas, and no nails done for Christmas. Unfortunately, both experiences were poorly managed, and I can't recommend this salon.

Another fabulous job! Thank you Eunice. You always know what I want and make it look so good.read more

My daughter and I went to get our Manicure and Pedicure done . They did it so beautifully and took…read morecare of my daughter's requirements so well

Long overdue review but Sapphire Beauty Lounge has easily become my go-to for gelx since Jan 2024…read more I come here about once a month and always leave feeling more than satisfied with my nails. I usually go to Kate or Nikki, but I've also had my nails done by Betty and Amy as well. You can tell that everyone here is very thorough and don't rush and my sets last for a long time and personally, I've never experienced any nails breaking or have been dissatisfied with the service or results. I also love that I don't feel pressured for a certain service or style like I have at other salons and they've even recommended certain colors or add-ons to enhance the vision I'm going for - whether it be a slightly different color to prevent fading or a color that might pop better against my skin. I'm not usually a design girly but here I feel like I can trust Kate and Nikki to try something different that maybe I don't have a specific vision for. I'm not one for super long nails either but the short almond suits my nail beds really well and because of how the staff does my nails, I feel like it isn't bothersome until I need to get a new set. The aesthetic of the salon is super clean and bright, making it feel relaxing and luxurious at the same time. I also feel like the price is pretty reasonable compared to what I've heard other salons charging. Since I started going here I have not regretted it and definitely recommend.

Extremely unfortunate that they couldn't spare 5 min to help take off my gel pedicure that I got at…read moretheir nail lounge even though I was willing to pay and their technicians were sitting free in the back. I was a regular customer but now I won't be going here anymore.

This was my third visit, and each experience has been great, but this one was by far the best! I…read moreneeded my nails done for an important occasion and came in just 20 minutes before closing. Despite it being so close to the end of the day, the entire team welcomed me and worked together to help me right away. Nikki was my main nail artist, and I couldn't be happier with the results. She was efficient, professional, and paid close attention to detail. The set turned out exactly like the inspiration photo I showed her and exceeded my expectations. Not only did my nails look amazing, but they also lasted for over two months, which speaks to the quality of her work. I truly appreciate the team's kindness, dedication, and excellent customer service. Thank you for making me feel taken care of, even at the last minute. I look forward to coming back and hope to have the same wonderful experience in the future.

I normally don't leave reviews, but I was really disappointed with my experience here yesterday. I…read morewas charged $90 for a pedicure, and the service did not match the price at all. The design I asked for was not done correctly, and instead of simply being honest if they couldn't do it, I was passed around between different nail techs while sitting there longer and longer. I even told them it was okay if they couldn't do the design. What upset me the most was the attitude from the woman identified as the manager. My husband made a comment about staying until the service was done correctly, and she immediately became defensive and rude, saying things like "why do you come here and make a big deal, everyone is trying to help you." I was calm the entire time and simply wanted my nails fixed or clear communication. The 3d flower was removed for the 3rd time I left with basic French toes definitely not worth $90. In addition I understand the type and product you however that was not my request. They kept passing me off to other techs!! I ended up walking out extremely upset, especially after still being expected to pay the full $90 even though the service was unfinished and unsatisfactory. Unfortunately, I will not be returning.

Lavie was super attentive, I'm impressed by her artistry. I showed her an inspiration photo and it…read morelooked very close to it in the end. She also checked if I liked how things were looking after shaping and when she started the design. She made adjustments based my feedback, so I really appreciate that. I wish she were opening a store in the area but she will be moving to Palo Alto soon. I'd highly recommend anyone to come here if they want a custom design and high quality service.

I want to disclose that although I have never been a personal client. I called the number of this…read morebusiness when I had a horrible experience in another salon and despite it being the holidays, the owner still answered my call and gave me recommendations so that I was able to get the help that I needed in order to fix my nails.

Stopped in today for some self care. Decided to pamper ourselves with the Luxury Pedi with Gel…read more As a first time customer, we each got $20 off services, so what should have been $100 was $80. Well worth the money! Service took a little over an hour, nail care, callous removal, bath bomb, flower petals, sugar scrub, collagen mask, 15 minute foot and leg massage, 5 minute hot stones, shoulder and neck massage. I had Linda, sister had Tammy. Both were amazing technicians who really took pride in their work. Already made the appointment for next month!!!!

I walked in for a manicure today and although I appreciate them taking me in ( althought they…read morewerent that busy and had free ladies to take customers ) i wasnt particularly happy at the price she charged me for a simple manicure using powder on my own nails. She did a very basic job. She barely did any work on my nails before starting powder and didnt even buff down the powder. No massage either. I was charged $50 for this and I would not pay more than $30 max for something like this. After i expressed concern that $50 is a lot especially for no acrylic nails and just painting my nails .... she started talking in Vietnamese to her coworker ( most likely talking crap lol ). Anyways i paid what she asked and a few dollars more for the tip but will never go back. Waste of money. A nurse makes $50/hr. You can see my photos below:

Tina was kind and meticulous, and took her time in doing my Gel X with a design. Lily did a great…read morejob on my pedicure as well, I would definitely come back!

I had such a great experience with Quincy! She did my Gel-X nails, and I couldn't be happier with…read morehow they turned out. She was incredibly detail-oriented, took her time to make sure every nail was perfect, and made the entire appointment relaxing and enjoyable. . The shape was flawless, and the application feels lightweight while still being very sturdy! If you're looking for someone who is talented, professional, and truly cares about her work, I highly recommend booking with Quincy. I'll definitely be coming back!