They are very polite. I will introduce my acquaintances and friends. They have a wide range of…read morevehicles for you to choose from.

From purchasing my car to every visit to service my car has been a great experience. Everyone has…read morebeen very helpful and friendly. I appreciate Minh Dinh. Being able to get loaner is also great and so convenient.

NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Had a very good experience with Ricky Manzo, the guy that delivered my car to my house. He was so…read morefriendly. He took time to explain how the car works and was very patient with me too. I highly recommend!

I have been a Lexus customer since 2022. Started at the Westminster location. I ended up going to…read moreTustin due to my job location that is where I met Dennis, my service advisor. He is the reason I take my car to Newport Lexus. His customer service is amazing every single time. He helps me stay on top of my services. The dealership has nice massage chairs while you wait and down snacks. The best is the restrooms are always very clean.

Just took my car in for service last week. It's my first time at this dealership since my husband…read moretook care of it for me the previous time. I had a great experience here. Had an appointment with Laura V. but she was with another customer so David, the host, sent me to see Simon C. Simon was professional and efficient. He got the paperwork done quickly while I waited in his office. They also had the loaner (a 2026 model with only 4000 miles!) waiting for me on the lot. The waiting room was gorgeous, sparkling clean, and well-stocked with snacks and beverages. Laura followed up later after I left. She also sent a video of my car to my husband phone, then mine, once the technician started to check the car in. Laura stayed in touch and updated on the status of the car, which was done by noon the next day. Pickup was smooth, and Laura pleasantly assisted throughout the whole process. I also wanted to thank David for his assistance and his pleasant demeanor. This dealership is first class and top notch on their service. My car was also washed and spotless when I picked it up. Receptionist could have been a bit more welcoming though. Thank you everyone for the phenomenal experience.

Would be nice to have seen at least one employee. It looked like there was no one working. Not one…read moreemployee in sight or customers. We walked around for about 10 minutes and left. Disappointed. Sunday 8/02 at 4:30PM

I always order my parts from this place and the the guy Gator that help me all the time is such a…read moreamazing dude. Always try's to find ways to help me and very friendly, would recommend if need parts for you BMW to go to him.

Great services , attention to detail, and excellent customer service I ever seen…read more My salesman and Genesis team are with you all the way even long period after the sales. Best BMW dealer and name brand car I ever seen. I used most of South Orange counter Mercedes and BMW; by far Sterling BmW is the best. If you ever think about buying new BMW , don't think twice. This is my honest and sincere advice, because I had nightmares with most of dealers about honesty and good customer service.

Thanks Juan and Brett for making our experience smooth and (kinda) quick. I mean these things…read morealways take time, and Independence Day weekend is a busy time for these places. No hidden packages, no fuss--in and out the door, got my new car and I'm good to go.

Very disappointing experience -- especially after having a great experience here in 2023…read more I originally leased my 2023 Toyota from this dealership and had a great experience, which is why I was so disappointed by what happened when I recently came back to discuss my end-of-lease options. I was shown a vehicle they had in stock and simply said I didn't like the color and asked if they had one in white or black. The manager came over and repeatedly acted as though my preference about the color was ridiculous. At one point, he literally wrote "COLOR BLIND" on a piece of paper. He also repeatedly brought up my credit score and made it clear that he believed I wouldn't be able to get a better deal anywhere else because I was already with Toyota Financial. I told him multiple times that I was not ready to trade in my vehicle that day and wanted to take some time to figure out my options. Rather than respecting that, he continued pressing me with, "Well, what do you need to figure out?" He then told me that if I didn't take the car that day, I would eventually end up without a car and would have to Uber to work. I was also told that my lease buyout was about $4,000 higher than the amount stated in my lease agreement because of a "certification." That didn't sound right to me, so I decided to step back, review my actual lease paperwork, and get an independent opinion before agreeing to anything. I left feeling pressured, belittled, and honestly pretty shocked by the way I had been spoken to. Then comes the part that really says it all: the very next day, I received a voicemail from the dealership saying they were suddenly able to get the color I had originally asked for. So after being told they didn't have the color I wanted and being pressured to take what was available that day, suddenly the color I wanted could be found. I completely understand that dealerships are businesses and that negotiating is part of buying a car. What I don't appreciate is being pressured, having my credit score repeatedly used against me, being told I would essentially be stranded without a car if I didn't make a decision immediately, and being made to feel ridiculous for having a simple preference about the vehicle I was considering. I had a genuinely positive experience with this dealership in 2023. Unfortunately, this experience completely changed my opinion. I would strongly recommend anyone considering doing business here to know the terms of their lease, get the buyout numbers in writing, and don't let anyone pressure you into making a decision on the spot.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

*** BUYER BEWARE ***…read more *** SHADY BAIT & SWITCH TACTICS *** The price on the website is not the final price even though they say it is on the phone. Once you get into the room to sign the final deal, they add things like "ceramic clear coat" something out of the 70s. I got a very slick and slimy feeling and escaped.

Like most people, I was probably a little skeptical going to a Land Rover dealership, but I was…read morecompletely blown away. I walked in looking like a complete bum as a young guy and I was shown nothing but the upmost respect from Jason and their entire team. Jason was patient with me offered me extended test drives, spent hours with me answering questions, making me feel comfortable with my purchase, and did an amazing job being extremely honest and forthcoming with me on every step of the way. I went there to not even buy that car but a different one at a different dealership. I just wanted to confirm that that was the right move and Jason was able to hear me out, understand my thoughts. understand what I actually wanted, and helped me every single step of the way. I ended up buying the car here which I initially wasn't planning on but at the end of the day it was just a better product and it felt really good buying from a good person like that. We also spent a lot of time with the finance manager Jenna and she was extremely polite and calm and incredibly knowledgeable about not just my car but everything automotive you ever want to know. They made me feel special. They made me feel wanted. They made me feel seen. They lead me to the right car. I have no reservation ever recommending someone or purchasing another car here again.

Took our supercharged car and explained our concern to the service advisor Luis Ramos and explained…read moreour concern based on many years of experience owning a luxury exotic store in past as well and did a lot of study and spoke to many in different forums. Our transmission is suffering from a commonly issue that everyone is talking about on forums and even AI suggest the same problem. When I asked Luis that I want my TCU transmission control module to be reprogrammed or relearned, his reply was we don't just use pocket size scanners but we use sophisticated tools and run different diagnosis to read error codes. I was kind of offended. I did tell him that I too have checked the car and he will not find no error codes. The way he acted was like he's talking to some stupid person who knows nothing about cars.the only reason I took the car to them was that the scanner I have would not do the relearning but it is not. Pocket size not a 50 dollars scanner. What I was asking him was what I wanted him to do to my car but instead he took our money and came to the same conclusion that there is no error codes and could not duplicate the problem. I'd like to post what needed to be done to my car but I don't know how to copy and paste the screen shots I took to teach this kid not to make fun of other people. I come from a very well known luxury exotic store that I closed and retired from and ran two new car stores myself and always depended on CSI. What occurred today was nothing but a kid with no experience nor wanting to actually listen to what I had to say but only cared to fish me in for couple of hours of labor rather than help fixing my issue and make us want to come back again. One star is too much for Luis!!!

had a situation that my car couldn't accelerated and they fix it quickly. very professional and…read moreexperienced

I previously left a five-star review because I had a good experience here. At the time, EU was…read morehonest enough to tell me I didn't need a tire rotation, which saved me money as a student. Because of that, I came back for multiple oil changes. Unfortunately, my most recent visit was completely different. I was charged a high price for what should have been a simple oil change and cabin/air filter replacement, and I ended up waiting about two hours for the work to be completed. After talking it through with someone more familiar with car maintenance, it became clear that I was likely overcharged for a job that should have been quicker and more reasonably priced. What made the experience worse was the interaction before my appointment. When I asked for clarification about being told I may need "air," EU laughed at me for asking. I'm neurodivergent and sometimes take things more literally, so I was just trying to confirm whether I was being charged for something that is often free. Instead of explaining, I felt mocked for asking a simple question. Because of this experience, I no longer feel comfortable or confident returning here. I'm sharing this as a caution for other customers--especially women and neurodivergent people--who may not be as familiar with car maintenance and rely on mechanics to be honest, respectful, and transparent.

Bought the car I wanted at an unbeatable price ! The Tesla was exactly what I was looking for!…read moreShout out to Joesph for staying late and finding solutions right away when it came to the vehicle and financing. Will definitely recommend !

They keep their cars listed for sale long after they have sold. They even renew listings for cars…read morethey no longer have. I went there 2 weeks ago to buy a car they have listed for sale, and they told me that it sold last night. But they still have the car listed for sale on all of the websites and have even relisted the car for sale. So they have fake listings and they also add lots of required dealer fees, so their prices are also all not real. I would try to find d somewhere more honest work with