Jerry Fontaine was incredible to work with. This dealership was beyond impressive. It was an easy transaction. I actually bought the car over the phone, Jerry did all the follow through I needed. He faced timed me to do the walk through. Two days later I picked the car up. WOW its beautiful. Jerry took me on a test drive, then all the paperwork was ready to sign. No stress, no issues just a great representative and dealership. read more

The intent of this review is to highlight several events that occurred which unfortunately led to not buying a vehicle from this dealership. 1. On 4/3/26, I was provided an estimate listing the OTD pricing. On 4/7/26, I decided to purchase the vehicle. The Sales Manager was completing the purchase contract and provided me another estimate that listed an OTD pricing $4560 more than originally quoted. He could not remember where the original sale price came from. I did, so I provided him a link to a recognizable online car sale site where it clearly listed the sales price on 3/12/26 which correlated to the OTD price provided on 4/3/26 (and as of today is still listed on the website). The Sales Manager then recalled taking that estimate to his Manager, it being rejected but forgot to update the estimate before sending it to me. I was told I had to pay the higher OTD price if I wanted the vehicle. 2. Vehicle transport was needed. The Sales Manager provided me with 2 recommendations. I contacted both and received estimates. I informed the Sales Manager that I had received estimates and one was significantly lower than the other so I would go with that company. He immediately told me that he was having issues with that company and provided me a specific contact person from the other company. Why refer me to a company in the first place if you knew you had issues with them? Regardless, I contacted "his guy" from the other company and received another quote from them that I was happy with. The Sales Manager then provided me the contact information for a third transport company stating they could do it cheaper. I appreciated his efforts to save me money but I wanted an enclosed transport and the 3rd company did not offer that and the first 2 companies did. I'm still not sure what was wrong with "his guy". 3. Since I was not purchasing this car in person a notary was needed for the signing of the purchase contract. The Sales Manager informed me that it normally costs around $400 but thought he could get it for $250. I went on Yelp and received 5 quotes from local mobile notaries. ALL 5 were below $100. I informed the Sales Manager but was told that I had to use a specific notary company and the cost would be paid by me. 4. This is more of a personal complaint. I'm not the type of customer that wants to hear about other customers interested in the same vehicle as me. I figure this is a sales tactic to lock me into a purchase. I was told multiple times by the Sales Manager that an out of state buyer was also interested in buying the vehicle and that a local buyer kept "blowing him up" about buying this vehicle. I didn't appreciate that and from a dealership who sells exotics and luxury cars I expected more professionalism. This vehicle is still listed on their website as being available as of today so I guess the other 2 buyers didn't exist or lost interest. Ultimately, I was excited to purchase this vehicle but I stepped away from the deal because too many red flags popped up. I hope you have a better buying experience. read more

I figured i better drive my new/used car before a write a review. The most pleasurable experience I have had buying a car was with Phillips Auto. Pleasant not pushy,answered all my questions very thorough. I love my new car,it was what I wanted. I have not found one item that was not known or disclosed prior to sell. Buying a car can be very stressful,not with Mike at Phillips ! Thanks again read more

Had the pleasure of working with Jerry to purchase our Audi just yesterday. First, I can say that Jerry is an amazing guy. He's has a very methodical way of making sure you know exactly what you are signing and that you leave with full confidence in the purchase. I have never left a big dealership before feeling that I will and want to come back for future business - but this time with PhillipsAuto, I do. See you guys in the future and thanks again :) read more

Phillips Auto - Car Dealers Near Me - Newport Beach, California

I worked with Taylor getting my 2017 Mazda 3 sold. I felt like a person and not number. Within an hour of arriving, I was handed an offer, and within two days my auto balance was paid off. These guys mean business, and will go the extra mile to ensure satisfaction and understanding throughout the process. Thank you, Taylor, for making my experience seamless. read more

Taylor was great to work with. Very transparent on all the financials. Understands the car and dealership experience. Got to my appointment and sold my car, check in hand in about 1.5hrs. read more

I can t say enough great things about Mike and Phillips Auto in Newport Beach! They have helped me with other car transactions in the past and were especially helpful and knowledgeable about selling my Mercedes today! Made it so easy. I will be a customer for life! read more

Philips Auto is amazing. I was working with Taylor and they gave me max dollar for my Mercedes-Benz. They gave me more than any of the other dealers or private parties in Los Angeles. But not just that, most people don't feel comfortable at dealerships, but that is not the case at Philips Auto Taylor was not only knowledgeable and straightforward, but he was really cool and a pleasure to work with. Also, they have some of the best luxury automobiles I've seen. I will definitely be coming back. read more

Enjoyed the car buying experience with Jerry at Phillips Auto! Jerry was responsive and made the whole purchase process very easy and time efficient! He's friendly and nice to work with and was clear and up front on how things would go! read more

Edited: *Had to change from 5 to 3 stars due to the last interaction I had after signing all the paperwork and getting check. Selling my leased car here made the process smooth until the very end. They were able to talk with the leasing company, and handle the paperwork. Bianca gave great customer service answering my questions and provided a great experience overall--amazing to work with. There was a situation at the end where they had to go with a lower offer that was discussed prior on the phone with Trevor(before seeing the car) than the price discussed in person after inspecting the car which was very confusing especially after all the paperwork was signed, but besides this situation, it was a positive experience. Unfortunately, that last situation left me not feeling great, hence the edit. read more

Fantastic experience selling my car to Trevor at Phillips. No pressure and super honest to deal with. He even came to pick up the car at my house after we agreed on price! Would highly recommend over traditional sale to dealership, carmax, etc. read more

Great experience selling my car with Taylor at Phillips. Gave me my asking price and made everything super easy. Highly recommend.

Bianca has been great! Thanks for purchasing my Prius. The trade-in transaction was very smooth, she Phillips took care of everything! I look forward to coming back for future endeavors! And cannot wait to sample the Biltong! read more

Fantastic working with Jerry. Extremely easy to work with straight forward and made the experience fun.

Mike was the BEST! He made buying a new car easier than I could've ever imagined! I would definitely recommend Phillips Auto to anyone looking to buy a new car! read more

Taylor reached out to me by phone in response to my appraisal request on TruCar. I followed up with him among several requests I got to sell my plug-in hybrid suv. He not only gave me a very good price, but his knowledge of the car dealers in Orange County helped me find my down-sized replacement car. His knowledge about my car, the car market in general, and his willingness to go the extra step was unique, and so helpful. Thanks Phillips Auto, and in particular Taylor! Vince read more

Everything went well on this transaction Mike and Jerry made it so easy and painless, what a great customer service!!! Thanks again. read more

I purchased an SL550 from Jerry at Phillips auto. He was well informed, patient and low pressure. Took the time to handle my trade and various fiscal hoops to make the deal work. Nice guy. I recommend Phillips to those seeking good premium cars in a relaxing and honest sales environment. read more

Had a very friendly and comfortable experience at Phillips Auto. Sold my Porsche Boxster directly to the store. Negotiation was smooth and reasonable. Whole transaction process with Trevor was quick and painless. I'm satisfied with the fair offer which was significantly better than online quotes and other superchain outlets. read more

Phillips Auto - Car Dealers Near Me - Newport Beach, California

My auto selling experience with Trevor was easy, simple and fast. It was not what you might expect in these situations and was refreshing to find a friendly family ow ed business read more

Trevor was great! He made selling my Tesla so easy and quick. The pricing was super competitive too.

Trevor did a great job buying our Tesla. We got more than Tesla offered for our Trade in and I love that we are directly dealing with a family owned business. Honest, competent and fair! read more

Great experience selling my car! Reasonable offer and quick service. Would reccomend them as an option to sell your car.

We were looking to sell a very nice Toyota Camry with low miles and a actual "Grandma " car , we checked the on line brokers but we did not like the way they did things , so later on we got a surprise call from Trevor at Phillips Auto in Newport Beach , California and we were very pleased in his professional way of doing business , he made the whole transaction go smoothly and went above and beyond what a normal car dealership would even consider doing . We highly recommend Phillips Auto to anyone seeking a pleasant buying or selling experience. read more

Ok, Newport Beach is a very affluent area so a dealership that is a stones throw away from dealerships pushing Maseratis and Ferraris looked like a place that would take 1 look at me and ask me to get the trash on my way out. Man was I ever wrong! Phillips Auto is the epitome of class, patience and no pressure sales. I called about a beautiful Porsche 911 Carrera S and Mike capably answered all my questions. There was no pressure to come in, no pressure to test drive or gimmicks to get me to drive in. I set an appointment for a few days out and when I was able to come in, Mike met me in the showroom and gave me a moment to take in the sight of all the incredible machines in the show room. Pristine examples of iconic machines from several high end manufacturers dotted the showroom and spilled out into the lot. After letting me have my kid in a candy store moment, we got right to looking at the Porsche 911 that I had come to see. Mike let me take my time, we drove the car, he answered all my questions and a few signatures later I was driving off in one of their (now my) pristine 911's. It's been about a week now and I still find excuses to go outside to look at the car. I am super happy with my first Porsche and even happier that I was able to discover Phillips Auto! I will definitely be going back when it's time to get another well sorted, high end motor! read more

Phillips Auto - New Baby! - Car Dealers Near Me - Newport Beach, California

We recently purchased a Porsche from Phillips Auto. Our car buying experience was excellent. They have a large inventory of exceptional vehicles, all in pristine condition. We worked with Sales Manager Mike Aziz. He made the process easy, clearcut, and straight forward. We are really pleased with our new vehicle and very appreciative of the sales process led by Mike. We will definitely recommend Phillips Auto to others and would seek out Phillips Auto and Mike when next in the market. read more

Great, responsive service when I inquired about a car. Was able to quickly arrange appointment when they opened the next business day to see & drive the car. The following weekend it was ours. I just wished they filled up the gas tank before the drive home. Thank you so much Jerry Fontaine for all your help. read more

The best experience at a dealership ever! Super friendly with utmost professionalism. Highly recommended next time you're looking to sell or purchase a vehicle. read more

Amazing service and outgoing team! They did a fantastic job and were very responsive!!

Can't say enough good things about our experience at this dealership. From test drive to final sale it all went seamlessly with no pressure at all from the salesman just and all around very professional experience. Jerry was awesome! Friendly and a great sense of humor we would definitely buy from him again. read more

Phillips Auto - Car Dealers Near Me - Newport Beach, California

Went here today to sell my car to them. Taylor helped me out and he was so helpful. Walked me through every step of the way and helped me get the best deal I've gotten for my car. Thank you so much Taylor! read more

Purchasing a vehicle at Phillips Auto was a breeze. Trevor Phillips helped identify a car for me that fit my parameters and made the purchasing process fun and easy. Both Mikes were very supportive in exploring financing options and finding the right one for me. I would recommend Phillips to anyone looking for a reliable vehicle and an enjoyable purchasing experience. read more

Phillips Auto - Car Dealers Near Me - Newport Beach, California

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As of 1.28.25 I learned that the vehicle was sold to me under false/fraudulent pretence. 2019 M4CS had an original bad wrap that covered all the damages. For that reason, Jerry Fontaine knocked off $1500 off the price. That was a red flag; however I had no reason to believe I was dealing with an unethical car dealer owner. Mr. Malcolm Phillips after learning about the damage on the entire car, he was very unprofessional, and refuse to honor and do the right thing. I had a professional shop, Diamnd Auto Salon do a report & video of the extensive damage of the car. The car has a safety failure issue as well. I could never sell a car knowing it's not safe & extensive damage. I highly discourage any prospective buyers from purchasing from this dealer. The owner is clearly unethical. The salesperson, as nice as he was originally, he witnessed the bullying conversation I had originally with the general manager, Michael Alibrando. He was inappropriate & condescending. Mr. Phillips (owner) admitted that Mr. Alibrando has difficulty communicating with business women. I had 2 witnesses during both conversations with the general manager and owner Malcolm Phillips. Both men have no regard for women entrepreneurs. It's unfortunate, however, I document everything. read more

Great team at Phillips Auto! The team was very responsive and easy to work with. Super fast, and they beat CarMax by $500! Thank you!

Bianca told me to come for an offer because they have to schedule and appointment. After I came, she didn't give me one just because I was looking for offers from other dealers. Like what was she thinking I will blindly sell my car? Bad business. Out of the country?? What a joke!! Is this a story you made up? I went to the next dealer and sold the car, my dad was there and signed it. Also you didn't give an offer not even when I showed you the offer from the kbb read more

Amazing experience. Very friendly atmosphere. Bianca took care of everything for me. I recommend buying and selling your car here. read more

Phillips Auto - Ferrari 488 - Car Dealers Near Me - Newport Beach, California

Dominic was outstanding from beginning to end. He was very communicative and transparent throughout the process. Selling my car was really nerve racking for me but he made me feel very comfortable. The process was quick and easy. read more

Super satisfied with the purchase of my new car and had the best time working with Malcolm, Trevor and Laura. Buying a car can seem daunting, but they made the process so seamless and easy. Also love supporting an independent family-owned dealership, you can feel the love and care they have for their customers! I will definitely be back :) read more

Sold my car to Phillips Auto. It was a very easy and straightforward experience with a competitive offer. I highly recommend dealing with this dealership! read more

I recommend this amazing car dealer to everyone! I am very happy and satisfied with my new 2019 s560 Mercedes benz. Mike was very helpful and made the experience of buying a car at phillips feel amazing. Im glad it all worked out with everything with my new purchase. Thank you mike. read more