This occurred the first week of lockdown 2020. I want to say that I have been going here for 8 years or so. Never had a bad meal, rarely does the service fail. The family runs this shop like a Swiss clock. However, and here it comes; pandemic hits, and Americans want to support all their favs. So like you I head over. Order by phone, mask on, walk in... as I am standing there I noticed that they are having a 20% off all alcohol sales, so I said why don't you give me 2/6 packs as well. Funny thing is the owners and I know them by name start to have a conversation in their native tongue. I have to say they have never spoken in front of me any language other than English. Sidenote, I don't care where you're from or what languages you speak, I am merely mentioning this because in eight years they have never done this. I don't bother to look at my receipt, I tip them very heavily with cash and I leave. When I return to my car I get a notification on my phone from my bank, and like everyone on the planet I look at it. The notification states the amount of money that I just spent at this restaurant .....cue...... jaw drop! When I went to go pick up the $14 worth of food and saw the alcohol sale I had no idea that I would be charged the amount that this restaurant normally charges for having one beer while seated x/12. So my $14 lunch turned into a $76 patronage. I didn't even bother to go inside. My next step was to drive home and talk to my wife about it, as this affected me dearly. Obviously I am in a quandary about the ethics of what just happened. I thought I would let my wife make the decision for me. So. I no longer go here. I really wanted to support them,but wow. Just wow. The pho is great. The communication is not. Comments are welcome but will not be engaged. Every thing you have to say I have thought about already. Good luck. read more

I ordered cơm tấm thịt nướng, chả. Grilled meat so tasty, love it! Hubby ordered Phở đặt biệt #1. Overall; foods are great, service was good! Will be back if we are in town! read more

Pho 1 Grill is one of my favorite restaurants. My family, friends, and I have enjoyed everything we have eaten there! All of their food is packed with flavor! The employees are very friendly and kind. I highly recommend Pho 1 Grill. read more

Pho 1 Grill - Vietnamese soup with chicken, shrimp, pork, fish ball, and quail egg. - Vietnamese Near Me - Henrico, Virginia

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Great food great service ! From the moment you get into the door, you feel welcomed . The service was quick , water and drinks arrived and pho ga was on the table on less than 10 mins . read more

My wife and I spend months every year in Vietnam. As she is Vietnamese it's incredibly difficult to find this sort of food out here in Virginia, but we have found one place that really does make it feel a bit like home. The food is good but what really makes this place special are the people who run it and their staff. Extremely friendly, genuine and we would recommend this place to all. read more

4 years later and this restaurant has remained consistently excellent!! We've brought friends and family to Pho 1 Grill throughout the years and everyone has thoroughly enjoyed it. My niece loved it so much she became "a regular." The warm welcome and appreciation Ellen and Paul show us and all their customers every single visit is one of the many reasons this is our favorite pho restaurant. They are such kind and genuine people that they make you feel more like valued friends than customers. We ordered a variety of entrees (take out) tonight to share among 7. Everything was prepared perfectly, packed well, presented nicely and delicious!! My parents raved about the varied selection choices (pho 1 sampler, beef and pork vermicelli, chicken banh mi, lemongrass pork grill. Southern salmon, tom yum soup, beef and broccoli, and garlic broccoli)! We all enjoyed every entree ordered! We over ordered, but it was difficult to limit our order to just a few items. It was a great family-style dinner with lots of leftover for lunch. We continue to highly recommend Pho 1 Grill. We are thankful to Paul and Ellen for all they do to take care of their customers/friends, ensure quality and delicious food and to provide a great choice for Vietnamese cuisine! read more

super yummy! a bit pricey, but it's worth it. amazing food, very kind staff, and a cozy comfortable vibe. I love this place!

3.5 Ordered lemongrass but what I received did not taste like it - more of a ginger soy stir fry. Food was decent, but nothing outstanding - soup and spring rolls were forgettable. I did like my bubble tea though read more

Got the vermicelli with chicken and added a crispy spring roll, as well as a taro bubble tea. Delicious. Also the service was excellent, I had went to the bathroom after ordering and my food was already on its way out the moment I returned to sit down. 10/10 highly recommend to a friend . read more

Pho 1 Grill - C3. Chicken vermicelli with an added crispy spring roll - Vietnamese Near Me - Henrico, Virginia

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Hands down the best Pho in the area. I wish they delivered. Their ingredients are fresh, food is consistent, and service is fast. They are always very welcoming when entering. read more

You're welcomed by a very modern ambiance and familiar Vietnamese flavors! I'm not Vietnamese, but from experience with tastes of both homemade and restaurant cooked food, the tastes here are on point! Bubble tea was creamy and sweet. Yes it was definitely made from powder, so it's nothing to advertise, but I was happy it hit our boba craving! I had the chicken vermicelli and the chicken was seasoned on the sweeter side rather than savory and eventually I enjoyed it. The fish sauce wasn't very noticeable when I poured it on my noodles and I'm not sure if I enjoy that better. It did it's job to moisten my noodles while keeping my veggies crunchy. The few bites of pho I had had very familiar flavors, not watered down and meats were tender and not overdone. I would definitely come back for my next Vietnamese craving! read more

Pho 1 Grill - Chicken vermicelli and Pho 1 in background - Vietnamese Near Me - Henrico, Virginia

This is my favorite pho place! This place looks a little bit more high end than regular pho places which I like and the prices were about the same as an other pho restaurants in rva. The service is amazing and the food is top notch! My go to pho places the service can be slow/fast, but the workers don't really interact with you. I really like that the manager/owner came to every table to talk to everyone. My favorite dish was the fried tofu! It was lightly fried and not oily at all which can make the tofu soggy, like the owner/manager explained to us. I honestly have no complaints! Nevertheless, the pho was delicious! read more

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We discovered Pho 1 Grill about 10 days ago and have now eaten there THREE times - once in the restaurant and we've ordered take-out twice. I cannot day enough about the food. We've had different dishes each time and every dish has tasted amazing. I highly recommend the Crazy Beef (H13), Vinh bo bia (H10), grilled pork (c2), and pho 1 egg noodle stir-fry (m1). You MUST try the bubble tea - it's like a smoothie - Mango is our favorite. Our only regret is that they've been open longer than we've been going and we've been missing out on GREAT food for this long. The owners are incredibly kind, which makes me feel better about ordering in so much. :) read more

Love the food, and the welcoming staff! Will definitely be back again and would recommend to anyone

Food was very tasty and the service was great. The only reason I didn't give 5 stars was the quantity of food was not up to what I have had a other Pho places. The spring rolls were yummy but small maybe 1 inch in diameter. The meat on the Banh Mi was skimpy and same for my noodle bowl. I had 4 small shrimp and 3 very thin pieces of chicken. The flavor was great but just not a lot of meat. My family also had a bowl of Pho which the broth was very good. The service was spot on and the restaurant itself is clean and well kept. read more

Extremely consistent Pho and wonderful people. Having lived in Southeast Asia for several years before moving to NYC area, I didn't expect to feel closer to Vietnam when I recently relocated to Richmond, but that is exactly what happened at Pho 1 Grill. The food is excellent. The beef broth is strong enough, but not overly salty. The noodles are always snappy and the fixins are fresh. The differentiators to me though are the people. It's a family run restaurant that doesn't forget a face, and makes you truly feel like you are in a suburb of HCMC. The feeling you have walking in and walking out are equally joyful every time. It's a must add to your regular restaurant list! read more

It was pretty slow due to the rain. The staff was SUPER attentive. The decor was clean and modern. Very comfortable. Fancy. Different than the pho places in California. I loved how the chopsticks were individually wrapped instead of in the containers God knows how many hands have touched it. I wish they had small ramekins for the hoisin sauce. I just made my own. The pho broth was good. Tasty. It has a small amount of MSG which is better than most other places where they put a whole bunch of MSG. The crispy spring rolls were ok... I've had better. The garlic crispy tofu were ok. I rather have sweet and sour sauce than the salty brown sauce. Overall good experience. Would go back. read more

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Family came here after shopping at Short Pump for a simple lunch. I love Vietnamese food and whenever we travel out of C'ville for the day I try to ind a good spot! This place has excellent food in a very clean, attractive atmosphere. Only complaint is that I wish the portions were larger! read more

Such a clean place with incredibly authentic food! Could not be happier. We ordered the pho, pho egg noodles and the boba smoothies. The taro smoothie was incredible as were the dishes. The dishes were incredibly savory and we loved the service. read more

Pho 1 Grill - pho egg noodle stir fry - Vietnamese Near Me - Henrico, Virginia

My boyfriend and I came on our first date here. It is by far our favorite place to get pho in the city. The food is excellent, timely, and very consistent! The staff is lovely! They always remember our orders and make sure to greet us warmly. Highly recommend for food, fun, and a happy environment! read more

You sometimes make the best discoveries by accident. I was craving wonton soup a few weeks ago and found the best I've ever had to go from this wonderful restaurant. This trip I decided to eat in. After looking over the menu and reviews, I knew I would be trying the grilled pork soft rolls; they were a real treat along with a bowl of that delicious wonton soup. I also ordered their garlic shrimp and beef; after the soft rolls and the soup, the entree went home with me in a bag. It was delicious the next day, and I'm looking forward to my next trip to try something new. And the staff was just as good as the food! read more

I just enjoy the place. Food is good and hot and find the servers are always nice In all the years I've been come to Pho 1 Grill I have never had a bad meal read more

I'm in Richmond for a conference and Pho 1 is within walking distance, so I decided to grab some lunch. And boy am I glad I did! I ordered P5 and a glass of Riesling. Both were delicious. This was the best pho I've had. The broth was so flavorful and the beef was tender. Just so damn good. I'm about to split my pants from being so full. The service was great. My primary server was George and he was very attentive and friendly. Other servers and the manager (or owner??) checked on me as well. The decor is nice and simple, and the restaurant looked very clean. I have zero complaints other than I wish I lived closer. read more

Pho 1 Grill - P5 on the menu - Vietnamese Near Me - Henrico, Virginia

My favorite place to get pho. Such friendly owners and the spring rolls and pho and basically all the food is delicious and really satisfies the Vietnamese cravings my family gets every other week! 100% recommend if you live in the short pump area read more

Always consistently great food and wonderful service and welcoming! Highly recommend!! Their pho ga, barbecue chicken over broken rice, and spring rolls are my favorites! read more

Pho - Worst pho ever in the Richmond area. Broth is flavorless. Portion is smaller and meat quality is bad. I would go to Pho So 1 on any given day. Broken rice - the meat is as thin as paper as if I were in a sushi restaurant. Vietnam Garden has bigger portion with quality meat. Even Mekong is better. The owners are stingy although being friendly on the surface. They don't offer Lunch Special Menu. Portion is small and quality is not good, but they charge you more. This is a Vietnamese restaurant yet Asians rarely go there. You can tell what is going on. If I want great food, I would go to Pho So 1 and Vietnam Garden. If I want a more fancy Vietnamese meal or just feel like to pay more, I would go to Pho Saigon for their special menu of the day. If I want a drink with my gang, I would go to Mekong. I don't see any reason to go to Pho 1 grill again. read more

Great service. Best pho I've had in a while. The P1 (Beef pho special) broth was fantastic! The veggie pho was also fantastic along with the shrimp spring rolls! Look forward to going back. read more

One of the best pho places I've ever been to! The food is just mind blowing, especially their Pho Dac Biet and Beef Vermicelli/Broken Rice. For the amount of food given PLUS the quality of it seriously makes this place worth going, especially if you're craving for some good Viet food. The one main thing that I love about this place is the environment. The family that runs this place treats me and the rest of my friends with the uttermost respect compared to every other restaurants I've ever been to. The place is also very hygienic which shows a lot about a restaurant. All in all, both the food and the service were phenomenal. If anyone I know was coming down to Richmond, this would be the first place I would recommend. Also, their taro bubble tea is to die for if you have a sweet tooth :) read more

I have dined with Paul and his family for many years. Pho 1 Grill is fantastic. My number 1 choice for Vietnamese food.

I picked up carry out order and it was absolutely disappointing! I ordered beef and scallops, Tom yum shrimp, egg noodle fried, and samplers. There's barely any meat in the beef and scallops and tom yum. The favor was just okay. The egg noodle was the same way. Never order these dishes from here!!!! read more

Pho 1 Grill - Horrible food mostly broccoli - Vietnamese Near Me - Henrico, Virginia

Was shopping at Short Point & decided to try Ordered rib appetizer - tough, no flavor, and tasted like the grill. Owner tried to convince that this was normal - I've had a lot of Asian short ribs and this was one if the worse Entrees was mixed - I got the mixed beef p1 pho, I thought the meat was over cooked and the broth tasted old and bland However, my girlfriend lyjed the chicken pho read more

I decided to check out the one Grill late last week. Boy am I glad I did. This place overall was amazing! The staff was very friendly and extremely attentive 2 me and my girlfriend. I ordered the lemongrass beef and it was simply incredible. The flavors Blended very well nothing was overpowering another flavor. For appetizer we had the shrimp shrimp shrimp egg rolls. Those were very tasty and had a very good crunch to the roll. The pho here was also very good and they have a large assortment of pho. I would def recommend this place if your in the short pump area and would like some good pho! read more

Pho 1 Grill - Shrimp shrimp shrimp egg rolls - Vietnamese Near Me - Henrico, Virginia

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The restaurant is very clean when you first walk in. EverYone was very nice and quick to take your order. I had the spring rolls and chicken Pho. Skip the pork spring rolls. They are not worth it. The soup on the other hand was great!! I will definitely be back. read more

I'm very glad I found this little gem. First time trying Vietnamese food and it is amazing. For an appetizer, I had the shrimp rolls,which we're very fresh and delicious, and the steamed dumplings (way to doughy for my taste). The pho dac biet (rice noodles, brisket, eye round steak, tendon, and beef balls) was simply delicious, even with the fresh jalapeno peppers in the mix. The staff were very friendly and helpful, very appreciated since I wasn't really sure what I wanted to try. This place is a must try!!! read more

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great great great service! rarely a wait, never too busy. staff is all very friendly and attentive. the chicken pho ga (p6) is my go to, and their other menu items like their beef and broccoli, spring and shrimp rolls and the fried rice are amazing too. fairly priced and great portions. right by the mall, so it's perfect for an end of the day shopping cap or to walk off the great meal afterwards. always a great experience. read more

Everything here tastes so good literally we had the flat noodles and An Dong Chicken with white rice it was soooo good we also had the sour soup with shrimp and the mango bubble tea was so refreshing we also had fried banana dessert it was so delicious read more

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Being a big fan of dumplings, the ones I had here are definitely disappointing for me. They are very thick, doughy, very small amount of stuffing for vegetarian dumplings. I also had Tom Kha with prawns and it tasted amazing. read more

Pho 1 Grill - Tom Kha with prawns tastes yum! - Vietnamese Near Me - Henrico, Virginia

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The dishes are flavorful and FRESH! Amazing customer service. The Pho and shrimp spring rolls are my favorite!

Not the best experience but the food was good enough. The only place where they lacked was the hospitality.

Great pho flavor! I'm Vietnamese so it's been hard trying new pho place because they have different pho flavors compared to the one at home but I can say that this one is one of the closest ones! And there mango smoothie boba is amazing! read more