I came here today because a friend of mine has been coming once a week at least since they opened pretty much and she was talking very highly about it as it's very hard to find a good pho spot in this area so I told her I would meet her over there today. I was actually excited to try this spot. we looked over the menu and I asked the waitress about the vegan artichoke wonton. She said it was artichoke with vegan cheese. I asked her if there was a way to put cream cheese in it and she was not sure seemed like a very difficult question to ask her so then I said, or how about the crab cream cheese wontons is it possible to do it without the crab, she still very unsure so then I asked what about the shrimp wontons she had no idea. She said it shouldn't be a problem because they make them in the back.I said, "can you please find out and let me know ?, I am really anxious to try this." she then had a conversation with who I am assuming is "pho mama" I was speaking to my friend and she was like oh yeah that's the owner! Anywhere I go as a yelper I'm always very observant I looked over only to find "pho mama" having a conversation with the young lady about us asking about the wontons ! I could not make out everything clearly, but it was very obvious that she was scolding her at the same time educating her on what to say next time to someone else. As the owner came over to our table, I explained to her that I had some questions and I was super excited to be there and it was my first time. I also said my friends been here very often, she looked over at my friend and kind of gave a laugh and said it's everyone's first time. I then asked her the same questions that I asked the other lady. Her tone was extremely rude. She said "there's no way to alter any of it, they are all premade." which was strange, because we were just told they were made fresh there ! i looked over at the owner and said "that's fine no problem , It was no big deal" she was not very talkative very cold and rude. However, I wanted to give her the benefit of the doubt I asked about the spring rolls. I specifically asked about the sizzling shrimp spring rolls what it was. She said it was basically shrimp sautéed in butter I said OK will take that. I also ordered a side of white rice. Well the owner was in front of us. I asked my friend what type of pho she ordered we confirmed it was the steak since it was my first time there I told her I would share with her just to taste it! Anyhow, while we were waiting for a good 15 minutes just for our spring rolls, I watched two people next to us that sat after us be served before us! OK, strike 2 to again, still trying to give the benefit of the doubt. she brought out our spring rolls and put them on the table. We both looked at each other as we noticed there was beef and we said excuse me, ma'am, we ordered shrimp. She rudely looked at me and my friend and said " No! she ordered sizzling beef " We both looked at her and said " NO ! , we ordered This is sizzling shrimp !" she was very argumentative and I said I even asked you specifically what came with the sizzling shrimp she showed no compassion no I am sorry she literally removed the spring rolls from the table as she was walking away. I said if it's going to take too long don't worry about it. she said "we'll get it fixed " she was cold it was so transparent I sat and bit my tongue because I didn't really want to say much as my friend really loves this spot. However, my friend turned to me and said "am I crazy ?" "did I order wrong?" I said " No u and i ordered the is sizzling shrimp spring rolls! " meanwhile, 4 other tables got served appetizers, and pho before ours . I looked at my friend and she agreed. She said I'm so sorry it is obvious this lady is being extremely rude. At this point to the point where my friend was embarrassed that she took me there. She couldn't understand what the owners problem was funny thing is, I went in there, looking like a bum, and I own two businesses My friend is in law enforcement, and we were treated like this ! I finally had to stop the other young lady and say " mam can we please have our pho? , i've watched all these people get their food and you haven't brought ours." pho mama overheard and came to our table saying "we are fixing your appetizer first"I said, ma'am no please just bring us our food. It doesn't matter the order. We've been waiting here. All I can say is if "Pho mama" continues to treat customers like this she won't have a business "PHO-LONG" . by the way the "Sizzling shrimp spring rolls were awful. They were not even put together the right way after we asked for them to bring our pho the manager, a.k.a. "Pho- mama " disengage from us no longer came to our table again did not drop our check!!! read more