What a great experience at Rowan!…read more Booking my appointment online for lobe piercing could not have been easier (walk-ins also welcome). When I arrived, I selected from a bunch of cute stud options that are also available to peruse online before your appointment if you like extra time to decide. Nurse Gabrielle was so kind and professional. I noticed the care taken to maintain a hygienic environment with cleaning/gloving before and after the procedure. I was given aftercare instructions and elected to purchase Rowan's cleaning spray. I give Rowan my highest recommendation for service, cleanliness, and patient care. :)

The service was absolutely horrible. The prices for the earrings were ridiculous for the needle…read morepiercings, and it was VERY clear that they wanted to use the gun. We originally wanted to use just a needle, but they were pushing to use the piercing device the entire time. As soon as she confirmed the appointment, she asked if we wanted to change it to the piercing device. Obviously the workers do not choose the prices or what is on the tables, but the piercer Miranda was being very rude about the weird advertising on the jewelry. Another customer asked what it meant and she just told her to ignore it. Other customers in the building were also shocked by the passive aggressive comments. We spoke with other customers who said they were uncomfortable with the service. A lot of the signage was unclear and when we had a question about the jewelry or the piercing, she was rude and snarky. If anyone wanted to do a needle piercing, this was not the place to do it. The piercings we got look good... but at what cost?

I purchased an Apple Watch band to go with my gold Apple Watch. At first the color match was…read moreperfect. Over time, the color of the gold on the band has changed and the match isn't as nice. But the biggest issue is that the links come undone on their own! My watch has randomly fallen off of my wrist several times. Most recently I lost the watch for a bit. I'm disappointed. I have only had the band 7 months. For the price I'm disappointed in the quality.

I'm from Texas where Kendra Scott was founded, so I was so happy to find a location nearby when I…read morewent to grad school at Michigan! The staff here is just as friendly as all those in the other Kendra Scott locations I've been to. The earrings I'm wearing in my current Yelp profile picture are the ones I purchased here!

I got my ears pierced here (don't come for me for choosing a gun over a needle!) and I was…read moreextremely scared. The manager who worked there was super friendly and funny which helped calm my butt down. She did a really nice job and I couldn't be happier.

Best place EVER for piercings! I've had several piercings done w Joy and my jewelry changed by her…read more Her work is exceptional and I love spending time w Joy. She's the best! The entire staff here is amazing, kind and makes you feel at ease. I can't wait to go back for more piercings and maybe a tattoo eventually!! Thank you so much Joy, Kris and Chase!

Got my first piece redone after 5 years. The artist Rob is so good I gladly drove almost 3 hours…read moreand will continue to do so for future appointments. He brought back life into my tattoo and I fell in love all over again. Joy is a joy as well, very kind and helpful.

I needed an appraisal for my wedding ring to update my insurance policy. I brought my ring in and…read morethe appraisal was done right in front of me. She did an excellent job for a very reasonable price. I would recommend 14 Karat Jewelers for any jewelry needs.

Everyone at this store is extremely helpful, friendly, and reasonable. Have had multiple pieces…read moremade/fitted here and would recommend to any local residents.

I got married back in 2013 and our original jeweler moved to Cali. I am quite a loyal customer…read more Loyal to the point where I don't look at any other jeweler even when I desperately need a new one. I'm pretty ridiculous I know... But after kids enter the picture, I couldn't squeeze my fat finger into my wedding ring...for two solid years. I'm one of those moms who puts herself last on the totem pole of family priorities so stumbling across KB Jewelers was probably by destiny. haha. The universe was screaming that it was time and not to procrastinate any longer. The owner, Koko was phenomenal. He greets you with a smile and makes you feel comfortable right from the start. He's not pushy and really listens to what you are shopping for. He stays true to your search and ironically even when you are trying to save money, you find yourself coming back for additional jeweler needs. (I had my ring resized, bought a new tungsten band, put a new battery in my watch). KB Jewelers also goes above and beyond with communication (email/phone/in person) and will even deliver some of your pieces to you if needed. This business is one I will definitely recommend to my friends and wedding clients because of the wonderful attention to detail, quick service, fair prices and friendly staff. Oh and if you haven't been in downtown Northville before, no worries.The location is fantastic. The store front is a short skip away from two close parking lots. Give KB Jewelers a shot. You will not be disappointed.

Koko did a fantastic job making my diamond ring look "better than new" again. He replaced the bent…read moreand thinned out shank and added a new platinum head for my diamond. I was thrilled with the beauty of my gorgeous ring. Thank you Koko.

We've been loyal customers of MJ Diamonds for years, and every experience keeps getting better. The…read morequality of their pieces is unmatched! Tony and his team consistently go above and beyond with their customer service. They're knowledgeable, patient, and genuinely care about helping you find exactly what you're looking for without any pressure. Whether it's a special occasion or just treating yourself, they make the entire process feel personal and enjoyable. What really sets MJ Diamonds apart is their pricing. You get exceptional quality at very fair, competitive prices, which is rare to find these days. We've shopped around, and nothing compares. This is our go-to jewelry store, and it will continue to be. Highly recommend Tony and the entire team. You won't be disappointed!

Mj diamonds has the best customer service, Cartier glasses is a great choice and also their Michie…read morejewelry and glasses as well. Thanks to Tony and his amazing staff

Tia provided excellent service, took her time to find us beautiful rings that we were satisfied…read morewith, at a nice price. I would definitely recommend and return again. Her knowledge of the jewelry made us confident with the purchases we made, as well as warranty options.

LONG POST ALERT!! Dropped my jewelry off on 07/24 at Kays in Fairlane Mall to get long overdue…read morerepairs done on my jewelry I've had for years. All sentimental pieces from my husband of now 28 years. I had 4 tennis bracelets that broke at the clasp area or needed the clasp tightened because the bracelet kept coming off, they needed the pins checks and like 2-3 diamonds were missing in 2 off them. A anklet needing to be cut down because the material stretched out and was too big for my ankle and 2 chains with diamond pendants that needed chains replaced because they snapped. Originally I only wanted the tennis bracelets fixed without getting the diamonds replaced but the sales clerk (who kept trying to get me to sale them back all my tennis bracelets for ONE TENNIS BRACELET) suggested I at least get them to give me an estimate and if it was too much just stick with getting the clasps and the pins taken care of. My PROMISE date was for 08/07. So I get a call from a gentleman on 08/07 saying my NECKLACE is back. I ask him where is the rest of my jewelry. He said oh. I see now you had several pieces but they are not back yet so I will just hold on to this until the rest are in and you can get them all at once. Ok.. So I wait and two days later the young lady I was originally dealing with calls me and says my stuff is back and Kays wants $160 to fix one bracelet, $300 to fix one and $80 to fix the other for a total of $540 but they will give me a deal and fix all three for $500. Or (AND HEAR SHE GOES AGAIN) I can sell these back to them and buy ONE NEW BRACELET for what they give me for those. LOL..I tell her again, I am not interested in selling my bracelets. Just want them fixed. So I tell her well, I don't want the diamond replaced. Just fix the clasps and pins. She calls me back and says Kay's won't fix my bracelets unless I have the diamonds put in by them. WHAT?? Originally I didn't even want them replaced. Just fixed so how are the refusing to fix them UNLESS I et their diamonds put in it??? I tell her I can see that if I still had the warranty on the items but I am paying out of pocket and I don't want their diamonds. yet, they refused to fix them. So I tell her I just want my jewelry back. I will take it somewhere else. She says ok. I will see you when you get here. This was on 08/09. So my job sent me out of town for a week. I get back and on 08/17, I head there with my husband to get all my jewelry. They give me one tennis bracelet, my anklet, and my two chains with the pendants. THREE BRACELTS ARE MISSING. So I ask her where are my other items. She says, oh didn't you pick them up already. I say NO. If I did, why would I still have the slips you give me to claim them. So she looks on the computer and says, oh, they are no back yet. HUH?? A week ago, I told the young lady I was coming in to get all my jewelry in which she said, SEE YOU SOON. Now a week later you tell me they aren't even here?? FISHY.. OK. Well how long? She says she is not sure but they will call me when they arrive. 08/28, I am sitting at the kitchen table like, HEY, I never received a call about my bracelets. Let me call them. The lady on the other ends says, oh I remember you. yeah, your bracelets are here. They came on 08/21. We called you.. WHAT??? COME ON NOW.. NO ONE CALLED ME. I have no missed calls from your store. No voicemails from your store. NOTHING!! So she says, well we put notes in the system when we made a call to the owner. I said oh really. So you show one call made to me on 08/21 and this is the 28th and no one bothered to try me again to get my jewelry that has been sitting there for what you claim to be 7 days?? Yeah. Ok. I'll be there to get my jewelry tomorrow. NO EXCUSES. She laughed like it was a joke. BUT I AM SO SERIOUS!!! They have had my jewelry that they refused to fix for a damn month....This is all too fishy to me.. These people were super pressed about me selling them my jewelry, then all of a sudden it wasn't back yet with the rest of my pieces, then it was there but I didn't get their call when they tried ONCE to call me.. HORROBLE KAYS. Never again..