Bunch of dirtbags! Do NOT buy a car there! They'll screw you! I wanted to cancel the extended warranty the very next day, and got absolutely no answer back from these freaks! I was told at the time that I can cancel anytime without any problems. Sent emails, tried calling...nothing! Stay away! read more

I had a fantastic experience at Bill Pierre Chevrolet! I was able to get a used Ford Taurus for a great price. I will be shopping here for another car when the time arises. read more

I got the best deal and they were soooo helpful! They definitely went the extra mile to get me the exact car I was looking for. They showed me the cost of the car and let me decide what was a good deal. It was amazing! By far the easiest car purchase I have ever made. I will definitely go back. We have three kids that are going to be driving soon... read more

Terrible customer service. Lady at the front desk was rude and very unwelcoming. Ended up walking out after doing paper work for 5 minutes because I couldn't handle how rude, inconsiderate & pushy this place is. Sales man said we had to be sure we would buy it today so we wouldn't be "flaky" as he didn't want to enter the paper work and have us walk out and not get a sale..... Ridiculous!!! read more

We bought trade in 2013 Plug-in Prius their customer traded with Volt. While their own website listed for $24,995, they wrote $31,000 on sales contract. They changed it after I pointed it out. Salesman, Cedric told us the car was traded in one week ago. However, I sew the ad was placed in June and they even reduced the price. Matt told us there's no room to negotiate. so we bought it as listed. It had big scratches on the bumper and Cedric said the shop can take care of it for free first thing in the morning. When we went back on Monday morning, they said they were too busy and don't know when they can get to it. They loaned me a rental car so that they can work on it. They got it done by Wednesday evening. After I signed a contract, I was given one remote key. I asked for another remote key but it didn't come with it. We also found out electrical cord for plug-in was missing. Cedric told us plug-in Prius doesn't come with the electrical cord. We know it comes with the car because we have seen another plug-in Prius at different dealership. I wished the fact (it didn't come with the charge cord nor spare remote) was disclosed at the negotiation. Because charge cord costs $1,000 and remote key cost $450. The car actually had 2,500 miles more than it was listed on sales paper and ad online. Also, previous owners auto insurance information and temporary permit vehicle registration was inside of grove compartment. These could have lead to legal issue, too. Good to Go sticker was still on the car as well. I would not buy Volt from this dealership we plan to purchase in a future. We gave them a chance but sadly disappointed. A sales person, Keith was kind enough to fill up the gas for the rental car. I wished he was my salesman. Stuart provided good service on financing. read more

A huge thank you to all of these guys at Bill Pierre Chevrolet on Lake City Way. I have been going through the battle of trying to get into a newer more reasonable, economical vehicle for so many months. And today they made it happen. I don't have the best credit and a few things that don't work in my favor, but I am a realist individual with one fail after another and had very little hope and no expectations of walking away with anything more than what I arrived in. They went to battle basically and worked so hard to make this a reality for me and I can't say thank you enough! They are amazing, they take customer service and care to a personal level. It was a comfortable car buying experience and I have every intent to return for future purchases and will most certainly recommend them to family and friends every chance I get. I look forward to dealing with these guys in the future. Again a huge thanks to Kyle, Stuart, and the whole team that made this a reality, you guys are amazing!!! Taunua read more

Bought a truck here over the weekend. Pleased with the purchase. The sales man David was great to work with!

When the time came for me to have a proper vehicle to tow my horse trailer with, I headed over to this dealership deadset on getting a used Tahoe. After a test drive and a lot of conversation, I took home a 2017 Chevy Tahoe, but as it turned out after a couple of days the super soft suspension ended up being a real issue for me (the motion was actually making me feel seasick). I have never had this issue before, and was upset at the thought I would end up stuck with a vehicle that didn't work for me. But what a happy surprise! Bless their hearts, the good people at Bill Pierre Chevrolet listened to me, treated me with utmost respect, took the Tahoe back, gave me full value for the trade-in, and then found this terrific 2015 Ford Expedition for me...which I'm super happy with! They were really generous and kind about the whole swap thing, and did (and re-did) a lot of math and a mountain of paperwork for me to make it happen. They did not need to do any of this, and were certainly not legally obliged to. But they chose to. And I'm grateful. Special shout outs to my salesman Taylor Hahne (aka Red), who was not going to rest til I ended up happy, and Sales Manager Steve Sanayei who did all of the heavy lifting and crunched the numbers for the swap. And a big hug to Darcee Caraco, Finance Director who walked me through the signing of the biggest pile of forms I've ever seen. :) This was some impressive customer service. read more

Pierre Chevrolet - My new (used) 2015 Ford Expedition! - Car Dealers Near Me - Seattle, Washington

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Buying a car is never fun, but these reviews really scared me. Its not that bad. Its comparable to every other car place. I got my car here and am pretty happy over all. Dealt with many people at this establishment and everyone was nice enough. Although my favorite was the guy who took me for my first test drive, I think his name is Ross. It did take forever to get all the paperwork completed and it was fairly high pressure, but since I had been searching for a car for nearly a month I was used to car salesman and thier tactics. I also experienced a lot of non information over the internet and I think their advertising is a little suspect, but I got a car for a price I am happy with and some money for my trade in sight unseen. I wouldnt go so far as to recommned this as the best place ever to buy a car, but my last car buying experience at somewhere else in lake city was worse. Its just really not a pleasant thing to do. I hope I will continue to be happy using the service shop in the future. read more

Bill Pierre Chevrolet employs the slimiest people I've ever encountered. My husband and I drove from Idaho to purchase a 2007 Honda Element we saw on Cars.com on April 22, 2013. I called the dealership to make sure it was still available and was quoted by the salesman, Abdallah, that the price was $13, 800. When we arrived at the Bill Pierre Chevrolet, the price jumped to $14,500 (the first of many lies and deceptions) and the vehicle was nowhere in sight. We were told that it was just received as a trade-in (another lie...Carfax says they received the vehicle almost 3 weeks before we came to look at it) and still needed to be looked over by their mechanic and detailed. Okay fine, so we zip over to the mechanics lot to give the car a visual inspection. The car is very dirty and crammed between 2 other cars and we aren't able to fully inspect the vehicle or even start it. Abdallah says if we like the vehicle, we can START the paperwork contingent on the test drive/full inspection by us. Soooo, being naïve and excited about our potential new car, we say okay, we'll do that. He tells us that the car will be available to us that evening, 10am the following morning at the latest, so we start the paperwork. We are handed off to a short bald man who is the "finance guy". I hate this man. He tacks on $3000 in warranties/fees to the purchase price. I told him repeatedly that I wanted no warranties added to the financing, which he fought me over. I finally get him to remove the warranties and notice that he's left on something called "Theftgard" which he tells me we need to have. I tell him to take that off too. He gets an attitude and a pouty face and finally removes all but $99 of this "protection". In doing this, he jacks up our interest rate to 10%. I tell him that I have an 800 credit score and could easily go to the bank and get a loan with a 3-4% APR. He gets cranky and tells me that because I removed the BS warranties, my interest rate is going to be sky high. Lies, lies, lies!!! We should have run away from this place at this point, but instead we stupidly signed the paperwork. The vehicle is not ready by that evening, or by 10am the following morning, or noon, or 3pm. We sit at the dealership the entire following day waiting for the car, continuously being lied to about what is happening or when the car will be available to us. Everyone is ignoring us and acting like we are invisible. It was pretty uncomfortable. Finally at 3:45ish, the car appears and we take it out for the test drive. It has not been detailed as promised. Instead, the exterior has been sprayed off and the interior hasn't been cleaned at all. There is dog hair still on the rear seats and the car smells like an entire can of deodorant spray has exploded inside. We discover that the interior is faaaaarrr from the Excellent condition price we agreed on in the purchase price. It has tears/rips in the seats and headliner and several plastic pieces are broken or damaged. The exterior paint condition is also in Fair condition. There are big chips and an area all around the gas door where the paint has been scraped off. The car is in barely better than Fair condition. The final straw is that when we are thoroughly looking over the car we discover that there is oil spraying from underneath the car. We drive back to the dealership and tell them "We want our down payment and our trade in and we are leaving". They spend the next uncomfortable 2+ hours trying to get us to take the LEMON. We are both so irate at the end that we feel like screaming at them. We are even told my Abdallah that "it's a done deal. The car is yours." One of the 5 people (none of whom tell us their job title) they send to try to make us take the POS even tells us that if we want to leave, our only option is to take "our new car". These people are the worst. I've never encountered so many slime balls in one place. Finally, without a word, they give us our money and our trade-in back and we leave the hellhole. The best part is that once we arrive home, I check the Carfax thoroughly and find out that the car we almost bought, VIN # 5J6YH27737L000202, has been wrecked and was used as a fleet vehicle (think 4,000+ miles a month). The KBB value was only $12,500 for one in Excellent condition, which it clearly was not. My advice to anyone thinking of purchasing a used car from Bill Pierre Chevrolet is...STAY FAR AWAY FROM THESE SHYSTERS!!! They are extremely high pressure and will lie and deceive you to make the sale. read more

STAY AWAY. I saw an ad on Edmunds for a car being sold here and went to check it out. First David was trying to steer me HARD to get a new car, and essentially told me I shouldn't even be there if I wanted the car I did. Then I managed to get through to Charles, another sales rep, who tried to convince me that a completely different car is what the ad was for, at a completely different price. He promised a test drive after copying my driver's license, then came back out to the car and said I had to fill out paperwork, then we could do a test drive while folks at the office looked at it, then when the paperwork was done had me wait while they looked at it, then eventually took me for a test drive. This car in "Excellent condition" was shaking like it had Parkinson's disease when we got up to speed, and the interior was in poor shape. When we got back, I got the usual sales pitch and pressure, but I noticed that they were pushing VERY hard to get the deal that day, and were throwing out a different offered price/payment every two minutes. When I said I wanted to take a night to talk to my significant other about the purchase, I was greeted with "Why do you hate this car?" "Don't you know this will be gone tomorrow?" etc. They had FALSE ADVERTISING, then lied, put on a lot of pressure, lied, tried to confuse me with constant conflicting rate offers, lied, and generally treated a customer like crap. As other reviewers have said, steer clear. Addendum: I forgot to mention that like others, my significant other and I were essentially held there while they bombarded with pitches, being given no polite way out other than buying immediately. We were also discouraged from looking at Carfax or looking online at Kelly Blue Book, etc. When we tried to get any information other than "BUY IT NOW BUY IT NOW BUY IT NOW", we were pestered by the sales guy. read more

I tried to sell my Camaro and Jeff Timm gave me a number close to what I wanted. "Or more" according to him but I needed to bring my car in. I SPECIFICALLY said I DID NOT want to put unnecessary miles on my car for a price that's not even close to what I wanted. He kept trying to convince me he would not be wasting my time. So what happened? I put 60 miles on my car with only 3000 miles to drive there just so he could give me a price that's 3000$ lower than what he said. When we called him out on it, he said it'd cost a couple thousands $ to recondition my car. He KNEW it was a used car and I take VERY good care of this car so it's not like he found something that's completely unexpected. read more

DON'T GO HERE!! I went to this dealership to buy a 2012 Nissan Ultima S a very basic car that had 69000 on the odometer after receiving numerous emails and calls from them. I told them how much I wanted to spend and they said "we will be able to negotiate a deal" When I got there first, the car wasn't there, it was actually 15 miles away at a different dealership. After wasting nearly 2 hours of my time, the so called manager says " I can only buy old car with lots of damage on it" . Now keep in mind that I made an offer before I went there which was $10,500. This guy was very disrespectful and had no regard for my time. read more

Had a wonderful buying experience, Galen McKay was sensitive to our needs and requests and worked with us to find exactly the right vehicle for us. A+ service. read more

I took my 2003 Tahoe to their service department after they had supposedly repaired a 4 wheel drive issue wherein the car was pulling harshly to the left, whining, and vibrating severely. They replaced some module that showed up on the computer scan that had to do with shifting in and out of 4 wheel drive. They did not address the other issued mentioned above, which were the primary reason the car was sent over there from Roosevelt Auto Body, who could not repair or properly diagnose the problem themselves. I took some kid from their service department for a test drive to demonstrate the issue. While he acknowledged the pulling and vibrating he proceeded to school me on how properly shift into 4 hi in a Tahoe. We then went back where he brought out their lead mechanic who along with the youngster proceeded to attempt to re- educate me on 4 wheel drive tendencies and procedures in a Chevy Tahoe. I have owned two Suburbans and a Tahoe, so I knew they were blowing smoke and trying to spin the fact that they made the wrong repair and could not diagnose the problem. The information they gave me was WRONG and DANGEROUS. To imply that the car was just fine when it pulled violently to the left when shifting into 4 HI or 4 AUTO could literally get me killed. I left Bill Pierre and went immediately to a private mechanic who at considerable time and expense discovered that Roosevelt Auto Body had replaced the left front tire with: A TOO SMALL TIRE!!! IT WAS THE WRONG SIZE!!! They not only missed the boat but then tried to cover their posterior by schooling me on how to drive a 4 wheel drive vehicle and insisting the car was just fine. I do not trust their service department in the least. Liars and con-artists. read more

They hooked me up. Long story short I saw a 1 year old low mileage Volvo XC90 R Design on Craigslist that was listed under Bill Pierre. Those are rare and the car was exactly what I wanted so I called them - they quoted me a high sum (compared to what I was expecting but nothing outlandish - it was in the ballpark of what other dealers where asking) but sensing my reluctance they offered I stop by, drive the car as long as I wanted to and chat with them. 5.30 hours later (1.30 test drive and 4 hours negotiations/paperwork) I walked out with the car I wanted and both sides were happy with the deal. But that's not why I gave them 5 stars. The reason is they took care of my extreme demands for perfection on a used car that wasnt even a Chevy... - I negotiated they add a clear bra/paint protecting film on the car. They had a top notch shop do it, not the cheapest firm even though they could have made more money that way. When I saw it and changed my mind and decided I wanted more of the car covered, they worked with the shop to accommodate that and it was a complex job (the hood has all sorts of indentations etc) - they got a company to touch up a few small scratches that my car had (for 50 bucks) - they got a company to fix a door ding I had (paint less dent repair) for free - I wasn't happy with the original detail job they did (before I bought the car) as the wax was everywhere (in nooks and crannies). I pointed it out, they had their best guy do my car - it came out looking perfect. - They constantly kept in touch and let me know when the car would be ready. Did stuff super quickly. This isn't a BMW dealer, no fancy waiting room etc. They are also experienced salesmen so do your homework - they are running a business after all. However, if you know what you want and are willing to ask for it, they will go out of their way to please you. Special call out to Matt Goldstein - used car sales manager who 'got it', Keith Battle in sales and Jeff in service who took care of all my many requests. Happy customer. read more

We just bought a 2018 Chevy Volt Premier from salesman Daviti "Dave" Dvali. Dave spent hours with us even though it was a busy Saturday to make sure every aspect of the sale went well. He introduced the 2018 Chevy Volt and demonstrated its features, and took us on a test drive. He also walked through the documents preliminary to finalizing the sale and worked with us on the minor considerations that we needed in order to buy the car. I'm happy with the purchase and happy with the service we received from Mr. Dvali. read more

This is the place to go! I purchased a 2015 Chevy Silverado HD 2500. I walked into the dealership knowing that they would not have exactly what I was looking for. Monty the sales manager quickly found the my truck at another dealership. Working with Mike, Jeff, Monty and Andy the new car manager was a great experience. I've being buying vehicles for years and this was by far the best experience I've ever had. I was able to get the truck I wanted and the price, that as Jeff promised, "would be too good to say no to!". When I picked up my truck in a few days Galen McKay had my truck ready to go and walked me through the truck and its options. Monty was even able to find me additional Chevrolet incentive savings when I picked up my truck. A great place to buy a new vehicle! read more

Saw a great deal on a Certified Pre-Owned Chevy Volt on Carfax. I inquired about it and salesman, Matt, called me immediately and said the car was in stock. I am in California, not Washington and asked if that was a problem, Matt said he does these all the time. Matt also pointed out that Certified Pre-Owned means there is an additional warranty in addition to the factory warranty. Since the car was exactly what I wanted at the price I wanted to pay, I gave Matt a credit card to hold the car for a week and I would fly up and drive it home. Matt then told me that the car being advertised as Certified Pre-Owned was a "mistake", so no additional warranty, just like some of the reviews I have read here. I asked if they could honor the ad and certify the car and he told me they would not. After filling out a credit form Matt sent to me, I booked a flight and figured we had a deal. I touched base with him a few days before I was scheduled to fly up and he said they had sold the car. I asked why and he told me they tried calling me and left a message and I did not respond. They did not call and leave a message. I had no voice mails from them. I had been communicating with Matt by text and there were no texts either, except for the text to tell me they sold the car. I also talked to Matt's boss, Jose, who also claimed he tried to call, but did not. Seems similar to others' bait and switch horror stories about these guys. Horrible and frustrating experience. Avoid them. read more

Jeff Tims was super friendly and helpful as we went through the whole car buying process. It was important to us to find something affordable while accommodating my 6'5" husband and tall teenage sons so, the backseat had to be roomy. We got to take as long as we needed to figure out which car best suits our family. Ended up purchasing a 2013, Dodge Avenger. The check engine light went on a day afterwards and he helped us to get service. He went above and beyond, we would go back to him in the future. read more

Hello my name is Baldemar both my wife & I had such a bad experience with lake City piere Chevrolet, we went in earlier last week & spoke with a representative about a vehicle loan. The representative lied about us about not having to worry about our existing loan. Now we are stuck paying off 2 different loans, I can't believe that this company would have people like that working there. This is how they suck you in into applying for a loan, I would not trust these people again I sure hope nobody has to go through such a terrible experience like we did but I guess this is how theives make a living. read more

The sales manager lied to me about the carfax report on a 2019 Honda Insight. He claimed it was a "clean car" based on the report. But after reading several reviews here, I decided to spring $40 for my own copy of the carfax report before buying. Boy am I glad I did. The car had an accident on its record which dropped the retail price $2000 below what they were asking. I sent an email to the sales team about the discrepancy thinking they might have more info or be more willing to negotiate a better price at least. Radio Silence. I suppose they're betting on someone else not doing their homework and paying way too much for that car. read more

Plain and simple, my experience at Bill Pierre Chevrolet was exactly what I did not want to have happen and what I told the sales rep I was working with I wanted to avoid. I *literally* said what I did not want to have happen as the first thing I told the rep. Unfortunately, that's exactly what did happen. Here's how it went... I told the rep I know what I want, it's nothing special, just a particular configuration, and I don't want to pay for a bunch of extras. Rather, I just want to pay for what I want and get exactly what I want. And, to that, I asked for confirmation that if we work together, and if he could not find what I want in his or someone else's inventory, that he would order from the factory for me. His reply, exactly, was, "Well, I am sure we'll find something that works." I know, I should have just left. But, I pressed the rep and he said, yes, we'll order from the factory. So..... After walking through the exact build I wanted, and making it very clear that I want what I want, not what is close to what I want or easy for them to get, they told me they had exactly what I wanted. GREAT! Only issue was, it wasn't exactly what I wanted. It was the wrong color. In fact, they located two cars, neither was what I wanted. So after a whole lot of explanation I have these guys trying to sell me the car I do not want and not making an effort to get the one I do want. I left after driving a couple of cars to think about my next move. Before leaving the Sales Manager came over to assess the timing of my purchase, not to make sure I had what I wanted (I didn't). I found the rep I was working with difficult to work with remotely (I tried via phone and email). We had a couple of exchanges but then he just forgot about me because, silly me, I had questions to ask before giving my money away. I am pretty shocked because I had my mind made up to give somebody my money. They make it difficult at Bill Pierre - I know this because I also bought a Ford from their dealership across the street. That was a ridiculous process, too. Way more so because I saw it all the way through and witnessed absolute incompetence from some of their salespeople. I demanded a different salesperson as a result. The Bill Pierre Ford Finance Manager is a great guy though and knows his stuff, but I had trouble with other folks in sales. Their culture at Bill Pierre is to lure you in, hook you, and grind you down in the dealership. Trust me, that is how they do it. I would avoid them. But... if you want a Chevy (or a Kia) I have a GREAT solution... I resolved my Chevy problem by calling Chuck Olson Chevrolet. I was bitter and pissed off when I called them the first time (from my experience at Bill Pierre Chevrolet). I asked for the Sales Manager (Perry) and explained exactly what I did not want to go through and how I wanted the process to go down and that I knew they did not have in inventory what I wanted (because I checked) and that I just needed them to order me my car. He said they would absolutely do that and put me on the phone with Bill Koch. Bill and I spoke, he listened, he confirmed they did not have what I wanted (exactly), and would order me MY car. He followed-up with me via mail later that day, answered ALL of my questions in detail (he actually knew the answers), and was very professional. I went in the next day and, in an hour, had placed my order. It was that easy. Perry came over to introduce himself and say hi. No shakedown from the Sales Manager. If you want a Chevy (or a Kia) PLEASE... just go to see Bill Koch at Chuck Olson. In full disclosure, I have ordered my car from the factory and don't have it yet. So, there is more to work through. So far, they made this process so easy and I would absolutely go back to them. BTW - out of courtesy to the folks at Bill Pierre Chevrolet, I emailed them back to say they could continue to forget about me because I was going somewhere else. THEN I got a reply. The rep told me he did in fact want to work with me and earn my business. I told him too late. He asked me what I ended up getting. Well, had he listened all along he would have already known. read more

Very bad experience with the sales department. Pushy people especially when they try to brainwash you and make you sign what they call a "good and honest deal"... read more

I've had so many painful car buying experiences that I expected this one to be the same but I was very pleasantly surprised at how easy this was. I knew exactly what pre-owned car I wanted and what I was willing to pay for it. I called up Bill Pierre and spoke to Mitch. We did the deal in about 2 minutes on the phone and for the first time, ever, I didn't feel like I was ripped off. We went to the dealer yesterday to drive the car and sign the papers if we liked it and drove away in our new car in less than 2 hours. We worked with Paul Young, who was friendly and professional and made sure we were never kept waiting. Matt in financing did the paperwork in a flash and Theo was helpful with helping me get to know my new car. Thank you Mitch and team for making this the best car buying experience I've ever had. I highly recommend Bill Pierre Auto Centers! read more

We bought our Infinity from Pierre Chevrolet on Lake City Way and we had a great experience! Sales Manager, Jose and Devon in Sales were awesome! Stewart in finance was wonderful to work with, as well! read more

Pierre Chevrolet - Car Dealers Near Me - Seattle, Washington

Jessica LaTour helped us purchase a Jeep Compass. She is by far the best car sales person I have ever worked with. If you go here bypass everyone else and go straight to her! read more

So I returned to the scene of the crime to "upgrade" my cute Traverse to a full size SUV. I saw something online that I was interested in and when we arrived at the dealership, I was fortunate enough to have Keith help me. He's the ideal salesman... helpful, knowledgeable, respectful and not about the hard sell (which I appreciate SO MUCH after visiting other dealerships). I got exactly what I wanted and my husband ended up buying something too! When it comes to car buying, the salesperson makes or breaks the experience and I have to give it to Bill Pierre for hiring people like Keith who make an often stressful event much less so. The finance guys were great and worked hard to get us the best rate and make our payments what we wanted them to be, and they were very fair with our trade ins. Can't ask for more when it comes to buying a car. read more

Had a great experience here. I called to inquire about a used vehicle. Theo from the sales department assisted me and was very knowledgable. When I went to the dealership to look at the vehicle there was no pressure. And they answered all of my questions and even let me take the car to my mechanic to get it checked. Also the price was very reasonable. I definitely recommend Pierre Chevrolet and will for sure Come back for my next car. Thanks guys. read more

This place made me want to never buy a Chevy again. We knew what car we wanted and went to Bill Pierre to buy it. Got an ok price but they made the buying experience truly miserable. Everything takes about 2hours and when it's all said and done we spent 9 hours buying a car. Painful. Just plain painful. Definitely agree with other reviewers that you will feel like you are being held hostage. It's certainly how I felt. Run away. Just run away. read more

Nice guys and a good dealership. This is the 2nd car we have purchased from them. Both Chevy volts. It took a while today but we are happy. The microphone for Onstar is broken so we'll have to travel back and get that fixed. Other than that it's all good. I wished they would have detailed it a bit better too. The inside front window was very dirty and the back seat carpets weren't vacuumed. It's little things like that I like to have, but I'm still happy with the car. read more

Mike (sales) and Stuart (finance) were both knowledgable, honest and a pleasure to do business with. I did a lot of research before making up my mind and coming in for a test drive but boy was I rewarded with a fabulous car financed at an unbeatable APR and price tag!! I couldn't be more thankful and satisfied. Sometimes if it seems too good to be true it's just true - pure and simple. Thanks guys!!! read more

Whenever we stop by the Bill Pierre Chevrolet dealership, we know that we are going to be well taken care of. Not only do they do a great job maintaining our vehicles, but they even wash them after oil changes. As long as we live in the Seattle area, we won't buy a Chevy anywhere else. read more

Ok, honestly I downloaded this app specifically to write a review about this place. I just turned 40 and bought my very first car off a lot. And electric car in fact, a 2016 Ford focus electric. Which had a defective (AC) Battery I found After driving home. As you can imagine I panicked after just putting down $1000, and this being my very first experience. However the young man that sold me the car (Paul) Went so far above and beyond his call of duty. Not only did he deliver the car to my house originally, but immediately responded after I explained the issue came to my house the next morning and attempted to resolve the issue on his own. Once he discovered he was unable to do so we got a towing service pulled my car to the shop he drove a loaner vehicle to my house while my car was being looked at! I mean hell even the manager of the Car lot (My mane Man Melvin) Gave me a call To ensure that they were going to take care of me. And even though I know it's about the money at the end of the day great service is always worth its weight in gold. So if you're thinking about buying a new car especially an American Brand...There is no other place better to buy one as far as I'm concerned. And this coming from someone who doesn't leave reviews read more

Like most of the other reviewers, I would go with "0" if I could. Wish I had yelped before buying my Tahoe there. Got a "good" price if you included the promises -- but since none have been fulfilled -- my good deal turns out to be horrible. Odd how you can't get any post sale responses to any questions. I started getting service done at Lee Johnson on the other side of the lake. Wish I had purchased there as they provide loaner cars to those who purchase there and thus the distance wouldn't have been a big deal. I recommend staying as far away from Bill Pierre as possible and take the time to send a note to Chevy hqrts -- maybe Bill will be gone the next time Chevy downsizes. read more

I was looking for a specific car and they had it. We agreed upon the price over the net, and they had the car ready to go. No pressuring, no haggling, no back and forth, and no extra up sales. My sales agent Jose Garcia went out of his way to make sure everything went smoothly. It was such an easy experience. They checked on me to make sure I was satisfied with my purchase and vehicle. I would gladly buy another car from them! read more

Purchased a 2018 Chevy Silverado from the team here. Had a good experience working with Beneyam G-Sellassie. Came in with a set price that I could afford and we were able to come to an agreement. Very happy with my truck and happy with the trade-in value we were able to come too. I would definitely work with these guys again in the future. read more

Wonderful car-buying experience! Thank you so much to Bobby Harriman for working some serious magic and getting us into an even better vehicle than we were originally looking at! We will definitely be back!! :) read more

I just took my chevy impala 05 in for an oil change, tire rotation, and 27 point inspection with a coupon for $32.95. Good price! My car was also having problems with leaking coolant, so I asked them to take a look and see what it was (which should be included in the inspection anyhow). I got a call from service saying that the intake manifold gasket was bad, and that this was causing the oil and coolant to leak and MIX. Now, I had checked the oil before going in, and there was no emulsion or foam that would occur if the two were mixing. Anyhow, he quoted me $1240 + tax for the repair (6 hour job, so ~$150/h for the labor). I looked up the average cost for this repair as $700. He also told me that my transmission fluid needed to be flushed and supplied with a new filter for $400!!! The usual price for a flush and filter is $100! And here's the kicker, he would replace TWO missing bolts from my license plate holder that I REMOVED so that I could put my license plate frame on, for just $25!!! What a deal, eh?!? Bolts of 24K gold, no doubt. I read up on what was involved with the repair, and when I called back with more informed questions, he started back pedaling... "No, the coolant leak isn't from the gasket, but from a coolant elbow... the oil isn't mixing with the coolant..." Suddenly a $1240 + tax job had become really an issue of replacing some hoses in the car after removing the alternator, which is a pain, but not nearly as intensive as replacing the gasket by taking of the manifold, cylinder heads, etc. The replacement part is $10 online!!! The gasket leak has been there for years (I just add a bit of oil every 6 months), but he "STRONGLY recommended" fixing it "while we're in there". Right, because I might as well give you twice as much money as it actually costs to do this JUST BECAUSE. No sir. I got quotes from other shops to do the same work, and all of them (with 5 star ratings on Yelp, by the way) were less confrontational and much much cheaper (~$700). Moreover, they won't push for me to get unnecessary work done on a car that is only worth $6K. This will probably end up costing just ~$300 for transmission flush/filter, all new cooling line hoses, radiator flush, and oil change/tire rotation. And my coupon for $32.95? I waited 30 minutes this morning to pick up my car and paid $60!!!! Just to get the car back. They hadn't changed the oil or rotated the tires! Just completed the inspection and "diagnosed" the leaking coolant--with the initial intent of making me spend thousands. So just to be clear, I went in with a $32.95 coupon for THREE services and had to pay $60 for ONE, crappy, misleading, and unfriendly "service"!!! ONE BIG FAT F for Bill Pierre. read more

Do not let these people get your email address. Seriously. I naively used the Corvette website to spec out a car I wanted to order. At the end, I was given the option to share my information so that I could obtain a quote. Boy did that sound convenient. Boy was I mistaken. The website doesn't actually share out the specs for your vehicle, so all they know is that you wanted a Corvette. Not what type of Corvette. This makes a quote impossible. Once I realized that, I explained to Theo that I would prefer to just re-do the specs in person and not via email, and asked that he stop emailing me. He did... and then Gursh started emailing me. Once again, I asked that the company stop emailing me. He stopped... and then Anne started emailing me. This time I realized there was an opt out option at the bottom of the email. I not only asked Anne to stop emailing me, but I opted out of any future communications. Guess how well that worked? So today I asked Zayd to stop emailing me. Don't get me wrong - I don't blame any of those individuals. I realize they're most likely just doing what they were told to do, but wow for a complete lack of respect for an individual's wishes. When I queried for Bill Pierre in my inbox, I currently have around 20 emails from some combination of wecare@pierrechevrolet.com, billpierrechevrolet@meetauto.com, and emailService@dealersocket.com. (Yes, they use multiple email addresses which makes blocking them even harder.) I have since then ordered a Corvette through Lee Johnson Chevrolet in Kirkland. read more