This place gets 5 stars for As You Like Waikiki being located conveniently in their lobby. This…read moreplace came in clutch during the Hurricane Lala outage. I was able to charge my devices here and enjoy delicious matcha from As You Like. Definitely stop by if you are in the area or a visiting person that is staying at this hotel. Their lobby looked very nicely renovated. I especially liked how the lobby was setup with some chairs and couches to sit on which also doubles as a relaxing area to enjoy your drinks.

I'm extremely disappointed with my experience with Hotel Renew. I booked my reservation over a…read moremonth in advance specifically for my baby's 8-month birthday vacation, so this was a trip I had been planning and looking forward to. After arriving and already traveling with my child, I was informed that my reservation had been cancelled. I initially was told that the cancellation showed as if it had been cancelled through the booking app , but when I contacted them directly I was told that the hotel had actually cancelled the reservation because they were overbooked note that we my agent called their hotel and got confirmation they got overbooked. This put me in an incredibly difficult and stressful situation. Traveling with a baby already requires a lot of planning, and having my confirmed hotel reservation cancelled after I had already made the trip left me scrambling to figure out where we were going to stay. What is especially frustrating is that I made this reservation well in advance and had every reason to believe my room was secured. If the hotel was overbooked, I feel guests who booked ahead of time should not be the ones left dealing with the consequences. This experience completely changed what was supposed to be a special family vacation. I understand that unexpected situations can happen, but the way this was handled was extremely inconvenient and disappointing. I hope Hotel Renew takes situations like this more seriously in the future and does a better job communicating with guests before they arrive. I also want to add when I went back there was 1 room available.

I stayed at the Park Shore for 18 days while I was in Hawaii. my experience was top notch! The…read morelocation is perfect, and the staff was very accommodating when I needed to extend my trip. Anything I needed (blanket, garbage bags, extra hangers) they had ready for me in the room prior to my arrival. I was able to freeze my ice packs in the mini-fridge, and there was plenty of space to store everything and it not be in the way. My only issues were that there were no chairs on my balcony, so it wasn't really useable other than to dry clothes, and rooms by the elevator are subject to loud guests going back and forth from the elevators at all hours of the night. I will definitely stay there again.

We (2 adults/child-9 then, 17 now) stayed at the park shore pre pandemic…read more We had a partial ocean view with a king bed and they brought in a rollaway bed with no extra charge. We chose to stay there again earlier this month (just before the hurricane hit). They advertise a room with a king bed and the room sleeps 3. I (although I should know better) assumed that there would be a couch or one of those fancy chairs they have in the hospitals that extend out into a single bed or we would get a rollaway. We get to our room. No couch. No reclining chair. So I call for a rollaway. FORTY FIVE DOLLARS A NIGHT (x 7 nights). How is it they (PSH) assumes that 3 people will share ONE bed? I feel if they advertise that it sleeps 3, there should be NO charge for the rollaway especially if there is no couch or reclining chair. The staff is wonderful. The location is wonderful. But my poor kid had to sleep on the floor for a week. It was disappointing for sure!

Diamond Head B&B allowed my husband and I to be close to the city while also having the peace and…read morequiet of a neighborhood home. Upon arrival, we noticed that the house was at the end of a well off neighborhood. The backyard contained a lot of wooden antiques and knick-knacks stored from floor to ceiling. These were blended into a huge two-level backyard that flourished with huge trees, a menagerie of plants, and wildlife... specifically Sunny the cat, who would mew his greetings to us and bask in the sun. Our host, Brooke, was born and raised on the island and was a great source of recommendations and insight towards our experience. She made sure we had local fruit and homemade breakfast each day during our stay, and was more than accommodating with extra supplies (cooler, beach towels, sunscreen/mosquito repellent). We stayed for two nights in grandpa's apartment and when we had to head out extra early for our first day on the island, Brooke set aside our breakfast so we could have food when we got back. We would definitely come back and recommend it for people who value making connections and experiencing the island with people who call Hawaii home.

One of the most peaceful places on this planet. At sunrise, Diamond head B&B comes alive with the…read moresong of so many birds. It feels like heaven. Walking distance to Waikiki and many great places to eat. I can't recommend a better place to feel the sense of old Hawaii at the same time as experiencing easy access to Waikiki.

I liked this small hotel. It's nothing fancy and I was there to shop and eat so I didn't want to…read morespend the money for a luxury hotel when I was just going to sleep. It's located in a perfect location if you are a luxury shopper, fine dining connoisseur and beach person. The hotel was very clean.

I really wanted to like this place. I always do my research before booking a place and thought I…read moredid a decent job. Location, great. Close walking distance to the beach and awesome musubi Cafe and poke spot all across from the hotel. Doors are locked from 6pm to 9am I believe and you need a key to enter which feels safe. Complimentary breakfast was nothing great. Fruits (no banana or apples) some pastries and bread. The choices for warm food changed daily from either a sad omelet, sausage, bacon, and cold hard boiled egg. You only got 2 choices a day. Which I definitely was not a fan of. I stayed previously at the Holiday inn and their breakfast was way better by far unfortunately. They have complimentary beach gear in a room for guests to bring which was very convenient, from chairs, mats, beach umbrellas, sand toys towels and beach bags. The rooms here are very small but that wasn't really a big deal as it was only 2 of us. When we got to our room there was a cute towel arrangement and chocolates and a note from the hotel which was a nice touch. We stayed 6 nights and had an ok time until our 5th night when were got to our room and found not 1, not 2 but 3 roaches alive in our bed. That's where the downfall really began. I would've given more stars if that didn't happen. Let's just say we really inspected the bed and did not sleep well. The staff was nice and I would've given more stars, but roaches in my bed. Nope, sorry.

Thé continental breakfast and pool are certainly lacking. But the proximity to the beach and all…read morethe things happening for the price was pretty good. Our room was clean and we had a partial view of the ocean from our balcony. Our bathtub could fit three people and front desk service was very attentive, especially after check out. They held our bags, let us take beach towels and gave us a shower to get ready for our flight. Fantastic!

Have you seen the movie "The Beach" with Leonardo DiCaprio? Remember that nasty, dirty motel he was…read moreat where he met the guy Mr. Duck? This place felt like how that place looked in the movie. Smells of cat urine smack you in the face the moment you open that room door. The floors feel dirty and nasty. The air is thick and smells like mildew and cat piss. You instantly regret believing those online profile pics. You realize you've been catfished. The valet person is unfriendly and you first think, "hmm. Maybe just a bad day." You go to check-in and that's a breeze. You walk towards the elevator and look back and see the receptionist who checked you in is looking at you. Later, you realize he's wondering how long you'll last. You go into the dated and dirty-floored elevator that took too long to get to you. It takes you up to the fourth floor where you enter into the lair of doom. A flimsy lock opens at your keycard and in you go. Peeling wallpaper, dirty doors, lifting floor tiles, stained windows. You feel like this is a mistake. Your family is too afraid to get into bed. They keep their outside clothes on to protect them from bedbugs. You go downstairs to ask to be moved to another room. The night worked, Yuta or Yura greets you with kindness. He apologizes and says that they're all booked up and no rooms are available. You ask him to check if someone might be leaving tomorrow so you can get an idea if there's somewhere to move to tomorrow. He apologizes and says that he can't share that info. You're confused. Why can't he check the computer and see who is leaving tomorrow that might open up some availability for you? You ask to clarify. "So, can you give me some kind of guess or estimate to see who might be leaving tomorrow? Or some kind of idea if the answer will be yes or no if we can change rooms?" He then begins to repeat himself three or four times while blinking profusely. "I'm so sorry I can't help you. I'm so sorry I can't, I'm so sorry I can't help you." Panic hits you as you've seen 20/20 and First 48 and this type of outburst looks familiar. You apologize and slowly back away. Now you have to find a new hotel because what the heck was that? You try to get some rest after a long flight and strange encounters. But you can't. There's yelling, hooting, hollering, and a loud and obnoxious bass thumping in the distance. All. Night. Long. Finally at 3 a.m. you look outside and see, there's a club outside and the patrons have now gathered in the street just below your balcony across the street. It doesn't matter that the windows and doors are all closed, these sliding doors are from the 80s and they're paper thin. Finally, morning arrives and you get up to watch the sunrise. That's nice. After you head back, you go to check out their "continental breakfast". It's just an awful joke that won't stop giving. After everyone in your family is awake and your bags are packed, you go to leave. Before leaving, you stop and talk with the receptionist, Yama, Yana, or Yara. She says she'll refund the resort fee since there is no true resort. She's heard these same complaints before and did not seem shocked at my reporting at all. This place is ideal for someone on a budget, traveling without kids, and who doesn't mind a little dirt under their fingernails. I get home a week later and find that the resort fee was not refunded, and I have to call them back again. After all fees and taxes, a one-night stay in Leonardo DiCaprio's nightmare motel was about $548 USD. Wow. What a tale.

Not a good review - I am staying In the HARMONY -I believed I had chosen a nice Airbnb - Papaya…read moreParadise has an nice pool w/ lounge chairs & covered patio as seen in their picture - nice room clean w/ essentials you might need / on property is a also a shared kitchen w/ some perishables stocked - the washer & dryer is also in the kitchen -BUT, you need to permission to use them--- is just Not available - I checked in July 31st -today is August 4th 2026 --I have not been able to do my laundry because it is never available ! I have contacted the owners of this B&B Jona & her son Hogan. I was told they are doing the housekeeping laundry - which is a big flat lie - there are no guests doing their laundry. I have sent messages via text & phone cal - no answer -finally, I was able to contact the Hogan on the Airbnb email . Hogan answered my emails & basically gave excuses why the washer was / dryer is occupied - no time or when the washer & dryer will be emptied. I find this 100% bad customer service No one is on property - i don't like being ignored - just words up - keeping Yelp customers informed - Big Complaint Mrs C disliking Payapa Paradise - and - unhappy - I still need to wash/dry only one load.

Papaya Paradise offers an immaculately clean and comfy place to stay in a nice suburban…read moreneighborhood five minutes from some of Oahu's prettiest beaches. The two air conditioned rooms in which one can stay are attached to the home of the kindly proprietor, Jeanette, and encircle a jasmine-scented lanai and pool. All of the amenities I needed--sufficient outlets for my electronics, a TV, towels, lots of toiletries, a fridge for my leftovers, free parking--were on hand. If you're looking for a good breakfast, though, you'll need to go into the cute town that's three minutes away.

Absolutely excellent stay!!! We really loved staying here and completely recommend it!…read more Pros: Location Free parking (even if it's tight to get down to it) Kitchen Large room Nice vanity table area Closet to hang stuff (though it has stuff in it FYI) AC Beach chairs and towels that can be borrowed Lots of pots, pans, dishes, cups Large fridge Very clean Easy checking in and out digitally Cons: The building is dated so there's no AC in the elevator The glass door doesn't lock properly so there's a special lock that's hard to pull up to unlock the door Sometimes the AC doesn't reach the bathroom so it can get hot in there

The room was spacious and ready by the promised time and the staff really made an effort to ensure…read morewe had a pleasant stay. The air conditioning worked well. The location was very walkable and convenient, very close to several nice beaches, restaurants, and shops. The pool was also a great amenity to enjoy during our downtime as well. The private lanai was nice to take in the views and enjoy a drink or breakfast. We were also able to see some fireworks one night from there. Parking was free, easy, and convenient once we figured out how it worked the first time. This was actually one of the main reasons I chose to stay here since most places in Waikiki seem to charge for parking. It was pouring down rain when we arrived and we had to temporarily park in the loading zone in the street to retrieve the key fob from the mailbox in the lobby of the building. We were initially confused about the location of the assigned parking spot because the entrance on the other side of the building only contained the basement and first floor parking and we actually had to pull around again to the front of the building again to access the 2nd floor parking (which requires the key fob). The check-in guide is helpful for understanding this. We would definitely stay here again if we ever find ourselves in Waikiki again!

I had such an amazing experience with Caren at the front desk! I'm staying at the Outrigger…read moreBeachcomber to celebrate my 30th birthday, and when I first arrived, I wasn't completely happy with the view from my original room. I mentioned to Caren that this was a special birthday trip for me, and she truly went above and beyond to make sure my stay felt special. Caren took the time to look into different options and was able to find me an upgrade at a very reasonable price with a MUCH better view -- and I am absolutely blown away! The view is breathtaking, and I genuinely cannot stop looking at it. It completely changed the experience for me and made my birthday stay feel that much more special. On top of that, Caren even gave me a sweet birthday welcome gift since they were out of the chocolates they normally provide. It was such a thoughtful gesture and really showed how much she cared about making sure I felt welcomed and celebrated. I truly appreciate all of the time, effort, and kindness Caren showed me. She turned what could have been a small disappointment into such a positive experience and made sure my stay started off as a 10/10. Customer service like this makes such a difference, especially when you're celebrating a milestone birthday away from home. Thank you so much, Caren, for helping make my 30th birthday in Hawaii even more memorable!

I stayed at this outrigger property 2 nights from March 6, 2026-March 8, 2026…read more When I checked in I was informed since my stay was for 2 nights if I needed to have my room cleaned to let housekeeping know. Once my room became available I dropped off my luggage and then went directly to the beach. When I returned I did notice some areas of concern where the room was not very well cleaned. Instead of calling housekeeping I went directly downstairs to the front desk. Front desk personnel were busy as there were only 2 people assisting the long line of quests. I decided I'll just deal with the room uncleanliness later. Please be advised that I did take pictures. Once I checked out on Sunday, March 8th, I advised the front desk personnel my concerns. The manager Ira listened to my concerns as I showed her my pictures. She immediately apologized and ask that I email the pictures to their corporate office. Which I did once I arrived back to the mainland. In the room there's a finger or toenail clipping on the carpet between the console and couch. Also you can also see that portion of the carpet has not been vacuumed. The clothed bench in front of bed was extremely stained and filthy. So filthy that I covered the bench with a bath towel if I needed to sit down. Also the refrigerator was very dirty. I chose not to put any food items in the fridge because of this. Also the bottom of the toilet is stained with either fecal matter, urine or maybe it's rust. If so, clean it then use caulking. These are the concerns I have with room 403. Hopefully I'll be hearing from upper management in regards to my unpleasant stay in room 403. The best part of staying at this hotel was the show Auana which is located at this hotel. Needless to say I will not stay at this hotel again.