Steven was great, very helpful and nice! I was very happy with my service today! would recommendread more

I work at a school and I use active pest control. I absolutely love them. We used to use a…read moredifferent company and they were so unreliable and wouldn't even communicate if they were gonna be a no-show but with active pest control I have never had an issue. They have excellent customer service and Edward is the best. He is kind, very detailed oriented, and explains the whole process and answers every single question that we may have. We appreciate him so much.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

I saw the service post on FB and I reached out to them. Very friendly and answered all of my…read morequestions. They offered to remove the wasps and also treat the house for other issues. Price was super competitive matching others but they offered to cover ants, spiders webs , spiders, and mosquitoes. Richy arrived and got to work. I thought I had 7-9 nests and we picked up 18 wasps nests. There was a lot of work to do and Richy was busy and super positive. No complaints or adding extra charges. I appreciate the open communication / hard work / and commitment. I will definitely use them for all pest related issues.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Kinda made a pact to myself not make recommendations because I feel badly if their experience is…read morea negative one. But.....this company I am in the process of using right now is too much of a blessing to keep to myself. Rat in wall, attic, they are doing the whole 9 yrds. From traps to sterilizing attics, so clean, polite and the price thousands below other quotes I received. Pictures to prove what is being done The company HomeShield, review on Google and Yelp Randy. Heriberto, Rosales, Oscar, Manga. 5 stars to each This is the way to curb all the rip off quotes we get. Did my homework. It paid off.

I had an excellent experience with HomeShield. Both the inspection and service were done…read moreprofessionally and thoroughly. Thank you to Eric (inspection) and Vladimir (service).

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

I have used HomeShield for termite and rodent control. The rodent control contract has been carried…read moreout professionally and on time. The termite tenting I hired them to do was passed along to a third party without my knowledge and that group was awful. From start to finish. I cannot recommend HomeShield for termite tenting, but they've been fine with rodent control services.

They came by unannounced to offer their services. They explained everything in a friendly and…read morehelpful manner, so I decided to go ahead with the service. To be honest, spider webs had been multiplying rapidly, and I'd been seeing cockroaches more often, so it was perfect timing. I scheduled the service for a later date, and the technician, Rafael, did a very thorough and precise job. The next day, I found several dead cockroaches around my house, so I could tell the treatment was effective. Although the maintenance period is coming to an end, they advised me to wait and see how things go for a while before reducing the frequency of visits. I highly recommend this company. Translated with DeepL.com (free version)

Josh came out to inspect the rat situation at my house today. He completed a thorough walk through…read moreincluding the attic. Did not upsell and even showed me where all the issues were and how to mitigate them if I wanted to. I will have to see about the monthly services but I'm very impressed with the initial experience.

Derick did a good job and I had them come out again and as long as its within 30 days if u need…read morethem to come back they will. I recommend them. Also they were on time.

Erica did an amazing job in explaining the process and also was very flexible with my job scheduleread more

Very responsive with communication. Overall, a great business that highly values professionalism…read moreand punctuality, would confidently recommend!

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

360 Rodent Control provides excellent customer service!…read moreMicah was very professional when he came to my new home last Sunday. He took the time to listen and get a clear picture from me about the evidence of rats I was seeing. Micah did a thorough inspection then showed me videos and pictures to explain exactly what they would do to secure my home. Robert and I believe Sergio were here today to begin the work. They were skilled at securing the crawl space, vents, roof, and any possible places that rats use to enter. I am very happy with the excellent customer service of 360 Rodent Control!

Gaz, came out and told me an honest quote. Very nice, respectful and gave me advice on where to…read morelook for help with my specific issue. If I were to need services, I wouldn't hesitate to call them back. Thanks!