Plugged my tire late on a Friday afternoon and saved the day again. Thanks Mike! Always friendly…read moreand helpful.

too expensive. It's service is more expensive than dealer…read more The service is generally good.

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

Truly outstanding! I was there today for the first time today to check out a squeaky sound on my…read morecar. They were great-- John rode with me in the car to hear what was going on (I've never had another car shop do that), and then gave me expert advice that was 100% honest (i.e., I didn't need to get a repair unless I want to as the car is totally safe as is). They are kind, professional, and competent.

This is a quality establishment. Every time i've had problems with my car I drop it off and it's…read moreresolved quickly and affordably. I've never left a review on this app, but I felt compelled after my most recent visit. If you're having care problems in the Waltham/Watertown area, this should be your first call.

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!

When I called, I spoke to Brad, who was very kind and helpful! When I arrived, I was helped right…read moreaway. They assessed the issue free of charge, and gave me solid advice. I highly recommend them!

those guy my car. I'm very grateful I meet this company. Very quality very friendly. The service…read morewas amazing. They also me the car after they wash everything.

New owners taken over, place is renovating in the waiting area. Real cold there and guy was cold…read moreas well. Not very welcoming for a customer.

We've been going to them for years. Great service! Fast, friendly, high quality work every time.read more

A wonderful job on my jeep Grand Cherokee!…read more Chris did a great job! Handsome too. ~ Darin

Overpriced and deceitful. They tried to charge me close to $600 for an AC recharge on my 2021 Jeep…read moreGrand Cherokee. They also stated that had to use dealership parts (needed a new pump for my traction control). They did not call me to get authorization. I argued with them and the imbecile rude guy at the front desk stated that if I didn't want to pay for the refrigerant they would "have to remove it". He wanted me to leave my car overnight. I said, "Nope. You're open 'til 5:30p you have an hour to get it." After stating "we're at an impasse" and not budging from my position, some guy named Chris told me to keep the refrigerant and I walked out of there. Took my car to JandL Auto in Waltham and had the "couple of thousand dollars" quote from Weston Automotive with me. JandL took a look at the quote and could not believe what they were expecting me to pay for AC recharge and a diagnostic test ($188). JandL replaced my pump for $380 plus $180 labor. NEVER GO TO WESTON AUTOMOTIVE. Not only do they overcharge and take advantage of you, they are a**holes.

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me…read moremultiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked at and assessed. They found several of the same things as the other shop but they were not charging their extreme prices. They created videos showing what work needed to be done and why, they had loaner cars available for me and even offered to drive me home while they worked on it. I noticed after I got the car the next day that there was a small vibration and they immediately came and got the car from my house, checked it out, and realigned the wheels at no additional cost. I will definitely be going back for all of my future car needs and highly recommend them.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.