When at the Stanford Shopping Center, the boys always like to hit up Pinkberry for a quick snack or dessert. Pinkberry is a counter-service frozen yogurt shoppe located on the El Camino Real side of the mall. The small, but clean venue is compact, likely with a maximum occupancy of about thirty persons in the customer area. At peak times, especially during warm days, the compact store can get crowded, which can impact customer comfort and the overall experience, especially with only about two to three tables available for outdoor seating. The menu offers refreshing COLD BREW FRUIT TEAS, fresh fruit smoothies, rotating seasonal flavours of frozen yogurt, and a variety of toppings from cereal to fruit to Nutella. While they have a wide selection of toppings, they stick to a small menu of froyo flavours, one of which is always dairy-free. Classic flavours that are permanent residents are original and chocolate hazelnut. If you are indecisive over which yogurt flavour(s) to choose, the staff will happily provide small samples to taste. Z and V almost always go for the chocolate hazelnut over the tart fruit flavours. The STRAWBERRY HIBISCUS COLD BREW FRUIT TEA is also a delightful drink. The staff is typically friendly and accommodating. Service is pretty quick, but during busy times, long lines and quickly grow. read more

See all

I'm extremely disappointed with my experience today. I'm a frequent customer, which makes this even more frustrating. I came in for a takeout order and checked in with the cashier, the asian girl with the RBF, who acknowledged me and told me to wait. I stood there the entire time, yet somehow four other takeout orders were fulfilled before mine, and even two walk-in customers received the exact same item I had orderer plus extra add-ons. When I followed up, instead of apologizing or trying to fix the situation, the cashier gave me attitude and claimed she "never saw me," which is simply not true. There was zero accountability. I was then told I could either wait another 15 minutes or take an empty cup with low-quality yogurt -- followed by "what do you want me to do about it?" That response was incredibly unprofessional and disrespectful. Mistakes happen, but the way this was handled with dismissiveness and no effort to make it right is unacceptable. As a loyal customer, I expected much better service and basic courtesy. I left feeling frustrated and disrespected, and I'll seriously reconsider coming back. read more

Pinkberry - one order of regular tart after waiting 30 mins from a prepaid online order - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

It was really nice that they let us try some of the flavors! We got their dairy-free tropical mango and it was very good! It tasted like fresh mango and it was light like froyo! We do wish they had more flavors especially more dairy free flavors! read more

Great staff, very busy on warmer days. Only wish there were more flavors of yogurt to choose from. Great experience, took my grandson and he loved it. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

I've been coming to this Pinkberry for a while and usually order a small cup with five toppings. In fact, just two days before this visit, I ordered the exact same thing with no issues. Yesterday afternoon, however, the employee helping me stopped me after my third topping and refused to add any more. She said it was "store policy" because customers had complained about getting sick from having too many toppings. The explanation didn't make much sense, especially since I'd been served the same order there multiple times before. What's even more confusing is that Pinkberry's own website states: "Toppings are included based on the selected cup size, creating an opportunity to personalize every Pinkberry experience and satisfy the most unique flavor cravings." If toppings are meant to personalize your order based on the cup size, it's hard to understand why I was suddenly limited to three, especially when the policy wasn't enforced just two days earlier. The inconsistent service and poor customer experience were very disappointing. If the policy has changed, it should be communicated clearly and applied consistently by all employees. read more

Stopped by while we were out shopping and it tastes just like when I was a teenager. My go to is original with the crunchy chocolate and fruity pebbles. Soooo good. The service was quick and the store was clean. The rest of the fam loved theirs too! read more

See all

Tried the new Dubai chocolate sundae from Pinkberry, limited time special. A little bit pricy at around $14 but I had my birthday $5 off reward which was nice. The yogurt was a hazelnut flavor but I still prefer the signature original tart. It had strawberry pieces, crispy knafeh, and pistachio sauce. The mall was closed on Easter Sunday but Pinkberry was still open. read more

Pinkberry - Dubai Chocolate Sundae - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Check your receipts as a few times I have been charged more than I closed out on on the ipad. It wasn't much so I didn't dispute it plus I don't know they pick up their phone; however, it is strange how the amounts never match the receipts. read more

My absolute favorite frozen yogurt shop since I was a little girl! I was so happy to know there was one opened in Palo Alto as it's hard for me to wait for work or travel flights to enjoy this at SFO :'( The original tart is still as good as I remember (bonus for staying consistent in flavor and texture) and I always top it off with the dark chocolate pearls and mochi! I might need to try the crunchy pearls next as I've seen in the photos here. I really love strolling around Stanford Mall so this is a nice little treat to have! On busy days however, it does make it a little tricky to walk around and eat this when there is no available seating (just a note). read more

Stopped by Pinkberry for a refreshing pick-me-up and created a perfect combo! The swirl was creamy and just the right amount of tangy, topped with juicy mango chunks, mochi, buttery cookie crumbles, and bursting yellow popping boba. Every bite had something fun--soft, chewy, crunchy, and that signature Pinkberry tartness. Love how fresh everything tasted, and the toppings were generous without being overwhelming. Bonus: it looked as good as it tasted. A little cup of sunshine! Highly recommend for a sweet, light treat that feels both indulgent and fresh. great customer service read more

I love ice cream but sometimes I just want something lighter (usually with fruit too) & pinkberry never disappoints with their unique flavors. We went in yesterday & saw their new flavor for summer which is honeydew melon which was so good with fresh fruit. On a sunny day, the line can get long but it moves pretty quick. Service is swift & friendly. read more

680 Stanford Shopping Ctr Ste 14 Palo Alto, CA 94304 A few weeks ago I had my very first Pinkberry experience! YES! On a warm sunny day, my Yelp Elite friend took me to the Pinkberry @ Stanford Shopping Center. I've heard so many great things about this brand of frozen yogurt (fro-yo). In the last 10-12 months I have reviewed over 20 frozen yogurt places in the SF bay area. Pinkberry is a full service fro-yo place. They charge a fixed price, and they control the portion size. Then they charge a little extra for toppings. They also serve fruit teas, smoothies, and fro-yo swirls. You can get your fro-yo in a cone or cup. Pinkberry has limited flavors. When we were there, the six choices were: - Original, sweet & tart - Green Apple - Tropical Mango - Chocolate Hazelnut - pomegranate - chocolate chip cookie I ordered a medium w/ Mango and Chocolate Hazelnut, $7.99, no toppings My friend got a small for $6.99. My medium was a good sized serving of fro-yo. Usually, I get better value at a full serve place than a "pay by weight" place. If I was at Yogurtland, this medium from Pinkberry would probably be near $9.50. How did it taste? The Mango was icy cold and refreshing. The Mango flavor was good and tasty. No chalky after taste. The chocolate-hazelnut was creamy and good. The fro-yo stayed frozen for awhile before melting in the heat. Why 4-stars? This place has no indoor or outdoor seating. Just order, pay, and leave. My friend and I walked around and found a place under shade trees. It was over near Mini Cat Town. Overall a good experience, and I would return. read more

See all

the fro yo and smoothies are amazing! however this location is severely understaffed. i've been here multiple times and there's always a line out the for with only one person at the counter. most of the girls are having to move so fast they're messing up orders. great product but need more staff badly. read more

Came on a Friday night and the girl working behind the counter was rude. She asked me what I wanted for toppings, as she turns around and then proceeds to yell at me, saying she can't hear me. Maybe if she hadn't turned around while I responded, she would have heard me Anyway, they had a mocha yogurt promo but the girl let's me know they don't have any of the toppings in the picture available. Fail. Paid almost $20 for two plain yogurts. read more

Have been missing Pinkberry and didn't know we have any outside of SFO. So happy to see this one at the Stanford Mall. Omg, best thing I have had in awhile. Heh, ain't I deprived... I got a take home canister and it's big for the price. They gave me some ice, so not much melted on my short drive home. It was just like store-bought initially, but the texture changed into that of a sherbet after sitting in the freezer. Still good imho. read more

Pinkberry - Take Home Single Swirl - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

See all

Haven't had a pinkberry in like 2 years and I'm glad I came back for it. "Regular size" with no toppings came out to $8.50 (yikes, but what can we do), but it was well worth it. Worker was very friendly and generous with the machine. read more

Pinkberry - Regular Size $8.50 - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Shoutout to Lina who always exudes great service skills as I have gone on a number of occasions when in the area on my way home to the City where she always does a great job of packing my 25 ounce Take Home Container of the Original flavor which we love. She always makes sure she pounds the bottome of the container on the counter before she covers it to ensure I get the full amount as well as providing ice to surround it in the bag in the event I forget to bring my own ice pack. read more

I haven't had pink berry in a while but I remember loving in when I was younger! It was so refreshing to have!! I got the pomegranate flavored yogurt with my favorite toppings: mango chunks, mochi, cheesecake, and strawberries! You can put as many toppings as they can fit into the bowl. Super worth it in my opinion :) read more

Pinkberry - Pomegranate - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Pinkberry is amazing but the service at this location left much to be desired. The Asian girl with the stupid stare on her face is embarrassing. No smile, no greeting, no acknowledgement of the customers orders - ultimately this leads to no tip. read more

Pinkberry - The sweet life - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

I love Pinkberry and my fave flave is chocolate hazelnut! The employee was nice enough to give me a sample and she is very happy to work here. read more

Pinkberry - Sweet girl - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Located in the Palo Alto mall in the outer edge corner right to chipotle. Small little store but the service was good and quick. My go to is the pomegranate because it's the most perfect tart flavor and not too sweet. My go to topping is the mochi that it normally always fresh and chewy. The small size is the perfect size for a single serving with out being too much in my opinion. read more

Pinkberry - Pomegranate w mochi - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Delicious and fresh froyo. Clean store Friendly staff Lots of flavors/ toppings to choose ftom read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

See all

My friend and I stopped here for a little treat after dinner. There was quite a line out the door when we arrived, but it was one of the only things open that night. They also only had one person working. I ordered the cookie dough frozen yogurt with some strawberries, nutella & cheesecake bites. It was pretty good, but a little on the expensive side for me. I think I'd come back but not often. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

It's a chain so nothing terribly surprising about the offerings . Service is fine and portions are huge given the price. 7 dollars ish gets you a size that is ginormous for a child especially given toppings are unlimited. It's yogurt so I feel a tad better about it than straight ice cream. Cons; The place is reproducibly heavy smelling of cleaning agent yet somehow manages to still be sticky feeling (floors, surfaces). I get that it's a dessert place but I just want to get out of there asap. read more

Calling all tart lovers! Whether you're looking to indulge after a satisfying meal at one of the many restaurants in the Stanford Shopping Center or seeking a refreshing treat to kickstart your shopping sprees, Pinkberry is the perfect destination. Food: 4/5 - Fruit toppings are fresh. Nut toppings are crunchy. Service: 5/5 - Always consistent, friendly, and helpful. Parking: 5/5 - You may have to cruise the aisles, but you'll find a spot. Location: 5/5 - Lively outdoor shopping center. At Pinkberry, the combination of half Peach and half original yogurt is a tangy delight that perfectly complements each other. The tartness of both flavors creates a harmonious balance that is simply delicious. What sets Pinkberry apart is their generous toppings policy - they'll load up your cup with as many toppings as they can fit before rolling it out the cup. Don't hesitate to get creative and pile on the fresh toppings to your heart's content; they'll happily accommodate. Pinkberry at Stanford Shopping Center is a must-visit spot for tart yogurt lovers. With friendly staff and a fun atmosphere, it's the perfect place to enjoy a refreshing treat during your shopping adventures. read more

Pinkberry - Regular Size / Peach and Original. If you like tart ... this is for you - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

I love this place. I can't wait to go again. They have the kinda treat that doesn't feel bad for you. The kinda stuff that goes down smooth and very smooth and creamy. read more

We have been coming here for many years and the quality of the frozen yogurts have been consistent and the kids have always enjoyed them. Recently we got the original tart with various toppings and were a big hit with the family. It's a small shop and the line tends to extend outside the main door but we waited for 10 minutes to get to order as it moves pretty quickly. Definitely recommend this place for your desert fix! read more

Pinkberry - Swirl with Toppings .. original tart! - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Good frozen yogurt with generous toppings. Love the mini size. Took two stars off for credit card charge fee that's not clearly communicated. Don't know if this is a new policy. This is the same as Sunnyvale Pinkberry. read more

To the young Asian girl closing, if you're going to start mopping 20 min before closing, don't get annoyed and tell customers where to stand, put up a wet floor sign. And to the girl with the thick caterpillar eyebrows, learning how to speak would do wonders, a Hi and thank you will do. read more

I always like coming here when I am around because they never miss. I always had a pleasant experience. The people here are nice and friendly. They're patient and makes sure everyone is satisfied. The froyo are tasty! But I always end up getting the original tart because it honestly goes well with every topping. Whether it's sweet or savory, it goes well with anything! It's a great place for everyone and there is also plenty of parking around! read more

Pinkberry - a hand holding a cup of ice cream and fruit - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

I came here a little while ago and had an amazing experience! When I came in, the worker behind the counter welcomed and acknowledged me immediately. I'm a little hard of seeing, so I politely asked her to read off the menu items. She nicely obliged, and read them for me. I was able to get efficient service. I really especially appreciated the worker for telling the original (my favorite flavor) was melted a little bit, and recommended the pomegranate flavor. I wouldn't have ordered pomegranate without this recommendation, but now it's my second favorite flavor, so I really appreciate the worker for that. If anyone goes, the worker I am talking about was the Asian girl. I was super happy with my experience, and have no negative notes!! read more

The person helping me was very nice! I came in for my free birthday small size and she let me know I can choose two flavors in one cup. I got original tart and chocolate hazelnut. While there are a limited number of flavors, you can go crazy with the toppings since it isn't by weight. The fruits were flavorful and ripe! I got mochi and gummy bears as well. read more

Pinkberry - a person holding a bowl of fruit - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Very limited options and flavors to choose from. Went with their chocolate flavor in a small size with 2-3 toppings. We requested to use their restroom for my 4 year old and they straight up said no and then I had to go to the chipotle next door. I wasn't impressed with their service. While we were still deciding what to order, they didn't even bother explaining to us about the process, but instead asked us to hurry up. I prefer the self service yogurt dispensers but this isn't one of those. They have no seating space inside but limited chairs and tables on the outside. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

See all

Came to Pinkberry for their Barbie froyo and it didn't disappoint! The dragonfruit and strawberry were a good, tart combo. A little sad though that the sprinkles don't look like the ones in the picture, but it added a nice crunch (different texture) to the froyo. Also received good and quick service here! read more

See all

Yelp has the area where this is incorrect. It is on the side of the road where el Camino is, near chipotle. I miss pinkberry. We used to have one in SJ off of blossom hill road. I tried the cookie flavored one, very good! I added the chocolate crunchies which gave an extra bite read more

Pinkberry - Cookie with chocolate crunchies yummy! - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

Quick, efficient checkout and good service overall. Was a bit crowded when I went there with a few friends. Given the place is so tiny, I wish they would limit the number of people that were in the store...especially considering COVID and delta variant concerns. Other than that all good with the rest of the experience. Great selection of options, fresh ingredients, super delicious flavors, perfect consistency and texture, and reasonably priced. We ordered a mango smoothie and a strawberry banana smoothie- both were pretty good...and even more delicious on a hot day :) read more

See all

This is one of the place that I still enjoy. Lite yogurt, great taste, and not to sweet. 1) well located in the Stanford shopping mall. 2) Great location facing the parking lot. 3) lots of parking. Easy access, and easy to find 4) Price have gone up, it won't be a regular things for most people but still reasonable enough for once a while treat. 5) Awesome selection on topping, choices and some new flavors. Overall, great to visit during hot days. Go Foodie. read more

See all

Love Pinkberry! It's been at least decade since I last had Pinkberry. What I like about it and what still held true was consistency. My go-to is the tart yogurt topped with strawberries and blueberries. It tasted like how I remembered it. The others in our party ordered a strawberry banana smoothie, mango, and pomegranate yogurts with various toppings. The line here can be long at times but does move fairly quickly. Located next to Chipotle there are several tables and chairs available outside for seating. Don't forget to sign up or use your Pinkberry rewards. read more

Pinkberry - Small tart with strawberries and blueberries - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

See all

Conveniently located in the shopping center next to Stanford, we stopped by for dessert after dinner. Yum!! I got a free small froyo for my birthday with three toppings (ps. you have to sign up for their rewards). I got a mix of pomegranate and the original frozen yogurt with mango, mocha, and boba bubbles. My friend got the same (but swirled) with PB cups, blueberries, strawberries, and m&ms. You really can't go wrong with any of the choices you make. I think pinkberry is one of the few places left that charges based on size of the cup and not by weight. It's also worth noting that you don't get to dispense your own froyo or scoop your own toppings (makes sense since it's not charged by weight). Anyway, froyo is always a great treat! read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California

This Pinkberry location is in the stanford shopping center next to the chipotle. Pretty easy to find and also there's a parking lot right in front of it. I usually come here for a post chipotle dessert cause froyo is so much healthier than ice cream. I love the chocolate hazelnut and I usually add some type of cereal and berries on it. What they don't tell you is that toppings cost extra. I didn't know until I paid because they ask you if you want toppings pretty nonchalantly. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Palo Alto, California