Chadd did a great job, very thorough. He took his time and addressed all my concerns.Very pleasant.

Our neighbor recommended Pinpoint Pest Control so we had them come out for treatment around the house. They were not pushy. The person I spoke with on the phone educated me on the area and the pests that could be a problem, including what is used to spray. (I was looking for something with the least amount of toxins.) They came out to do an estimate to give us an idea of what they could do before we make an appointment for service. During the service, they sweep the cobwebs and sprayed around the home. They guarantee their work for a month. We opted to try them out for a one-time treatment since we hadn't seen anything in the past year but figured we should. If the bugs increased, we would sign up for a plan. There were a few more pests that popped up before the month was up and they came out again to spray. With all the information they gave me and wonderful service, we definitely will be using them again. read more

Robert was professional, inquired about my satisfaction with the service and asked if I had any concerns. Went out of his way to close an open side door I had left open, did a thorough job removing spider webs. read more

This review is for Frank L. who came out to help me with a mice problem. Excellent service; very knowledgeable; explains what he is doing well; personable. Highly recommend. This is for Pinpoint, in general: Family-owned business with courteous, knowledgeable employees. I have been using their services for over 10 years and no complaints. Highly recommend. read more

Tyler was great. He clearly knew his trade. He explained everything. He was very respectful and accommodating. I appreciated his excellent service. Thank you Tyler! read more

We have used Pinpoint for years and they are great. The technicians are professional and knowledgeable. I appreciate the reminder texts and check in when they arrive. We do our regular bug control and have called them on other occasions for rodents and fleas and they did good inspections and provided lots of information so we didn't over-treat. Highly recommend this company. read more

I've been a loyal customer of Pin Point Pest Control for over five years, and I couldn't be more pleased with their exceptional service. What sets them apart is their remarkable dedication to personalized pest management. Recently, I encountered an unexpected surge in spiders around my property, prompting me to contact Pin Point. Their response was nothing short of impressive. They promptly dispatched a team to assess the situation and devise a tailored solution to tackle the spider issue. Their attention to detail and commitment to customer satisfaction were evident from the outset. What truly impressed me was their proactive approach in addressing my concerns. Recognizing my worries about mosquito bites, they introduced a new service designed specifically to combat these relentless insects. This initiative not only demonstrated their unwavering commitment to meeting customer needs but also their readiness to go the extra mile. In my honest opinion, Pin Point Pest Control is undoubtedly the best in the business. Their personalized service, rapid response, and innovative solutions consistently surpass my expectations. I wholeheartedly recommend them to anyone seeking top-tier pest control services. Thank you, Pin Point, for being a trusted partner in ensuring my home remains pest-free and comfortable! ***I wish I could remember my techs name but I can't at the moment. He is the son of the gentleman I spoke so and was extremely polite when he came out. He's been treating our property for an extended period of time and actually cares about the service he is offering. If the person I spoke to, I believe it was Steve who was also absolutely UNREAL, could respond with his name so he could get credit for his great work I'd really appreciate it.*** ***The owner, who was the one to originally call me to address my concerns, told me it was his own son, Stevie, who came out to help us. Family run business! No wonder they are so good.*** read more

We started with PinPoint 24 years ago, when we first bought our home in Oceanside. Our neighbors used them after meeting PinPoint through their church. We liked that they were a small business located here in Oceanside. Since our initial treatment, we have had some crazy calls for them, but they have always said no problem and sent a technician out to us immediately. The Co-Owner, Steve, was a young man working alongside his dad when we first started. He became our dedicated technician, and now Steve's sons, Steve Jr. and Cameron, are our technicians. We have very protective dogs that like to make it difficult for the technicians to enter our backyard. So they call us and give us a window of when they will be there the next day, and we make sure to put the dogs away while they are there. Since their products are pet-safe, we feel comfortable putting the dogs back out soon after they have left our property. The best part of PinPoint is that they don't overcharge. They are very clear about the charges and do the work for the agreed-upon price. They offer different contracts with different monthly options, so you don't have to feel like they are there too often or not enough. I recommend them to everyone I know when they ask if I know a guy. read more

We had terrible spider problems and our landlord chose to send pinpoint monthly. It has been 5 years now and we're still pretty much spider-free! They always text the night before they come and are always on time, speedy, and cover all areas around the house. Sometimes they go the extra mile and remove spider webs from walkways and bushes which is much appreciated. During Halloween once the tech drew a spider on the little sheet they leave behind and I thought that was such a funny and sweet touch. Whenever the landlord asks how pinpoint is doing we give a big thumbs up so it must be a good value as well. read more

Frank did a good job of sealing all the home openings with special mesh to keep bees out. He was very professional and safety conscious. Thank you, Tom read more

I like the way this firm handles my pest control. The technicians are very helpful and communicate what they plan to do and what they have done very well. I haven't had an insect incursions into the home since I started using them and the spiders around the house aren't an issue any more. They also took care of a rodent issue I had around my garden and kept me informed as to the status of the bait stations that we had put out. read more

Frank was very helpful and explained everything he needed to do. Super friendly, and great to work with. Thanks! Carol read more

I called this company regarding a pest control issue. When they called me back, I had already engaged another company, but the technician called to explain my pest problem was easy to solve on my own without the cost of professional services. He kindly gave me detailed instructions on what traps to buy, where to buy them, where/how to place them, and how to eliminate the problem thus. The advice was helpful (and free!) and I appreciated him taking the time to do this. I wouldn't hesitate to use this company in the future when I do require professional extermination services. read more

On time, efficient, polite, problem diagnosed and plan initiated. Wouldn't hesitate to both recommend to others and use again.

I would like to take a moment to recommend a Pest Control Company that we actually didn't hire! Why didn't we hire them? Because they were honest, educational, and a wealth of knowledge...Very impressed! It is rare that you find a company that will educate you and not immediately schedule service...I almost want some sort of pest issue so that I can hire them! If you are looking for an honest and knowledgeable pest control service, Pinpoint is worth a call. read more

Pinpoint Pest Control - Pest Control Near Me - Vista, California

Steve really knows his bugs! Terrific help and next year I won't have to be "bugged" by mosquitos! Thank you all so much- Diedre Burke read more

I have them routinely spray for ants for a couple of years now, and I am very happy with their service.

Really disappointed with this company. They tried twice and failed to get rid of a small bug problem I was dealing with. They also treated me very poorly. Atrocious customer service read more

Good luck getting anything accomplished with these moronic people that literally have no idea what they're talking about and or telling me incorrect information. We have bugs in our house crawling all over the place and they're telling us that the only solution is to just let them crawl around and find the source? OK it's not your job to find the source? Then they're arguing with me telling me that the place has something decomposing in the walls from here the near the nearest ago. The place is less than one year old it's brand new. The place is a joke find another pest control company read more

Very professional and friendly service. Communicates well with customers. Works hard to achieve successful outcomes.

Pinpoint staff and technicians have delivered high quality friendly and affordable service to us for many years. We are customers for life!

My wife and I bought a home about 7 months ago, here in Vista and were concerned when we started to see huge quantities of spiders and ants. The ants were a nuisance, but the brown widows spiders were what really had our attention. I have two young boys and the last thing I want is an unexpected bite to send us to the ER when they are simply out trying to enjoy the yard. I started asking around at work and was referred to PinPoint by a colleague. I had never used a pest control service before so had no idea what to look for as far as costs, customer service, price, etc. Jake was my main contact for scheduling someone to come out and letting me know what services they offered. He was extremely professional, polite and knowledgeable. He not only had an answer to all of my questions but provided the answers with such great detail. It was obvious he had more than enough experience to tackle any issues that presented themselves. Brian was the tech who came out almost two days after my initial call. Like Jake, he was professional, polite and clearly knew what he was doing. After my initial service he came out a second day to do an inspection of my attic for more pests and provided me with a list of areas around the home that he believed were at risk for pests entering. I am extremely impressed with PinPoint. I now am going to have them come regularly and would advise anyone with pest problems to do the same. I wanted to add an update to the review. It's been almost 10 months with us using PinPoint and the services they provided have been unbeatable. I recently sent in an email with some questions regarding some issues I was having and again was put in contact with Jake. Once again, after having Jake answer all my questions while giving me so much helpful information it is clear why this is a 5 star company. My property is clear of any harmful spiders and rodents. Pinpoint and Jake always deliver and we won't be using anyone else. read more

It was ants. Ants like I couldn't believe. I tried for so long to prevent their repeated entry, using ammonia, putting things in airtight containers, and yet they used their remarkable insect ninja abilities to set up one assault on my home after another. Then I contacted Pinpoint. They put me on a repeat program and now I've been on it for years. Annual cost is low and ants have become just a distant memory. Highly recommend! read more

Over 2 years later and I'm still a loyal customer! Pinpoint is a great family owned business. I've only had excellent service and highly recommend them! I love that I can support a local small business! read more

Awesome customer service, prompt treatment and great result! Have already recommended them to everyone I know!

These guys are so great! They're reliable and have helped us with rodent activity, spiders and ants. They are very informative and take their time assessing and treating for activity. Prices are fair and I trust them with our home and giving a professional and honest assessment. read more

Got rid of the rats but failed to tell us that blood, fur, and other decaying matter was left at the trap site and should be cleaned up. Our handyman discovered the mess a couple weeks later when he detected a "foul smell" in the attic. When I contacted Pinpoint to ask about it, I was told that they don't do cleanup and unless the customer asks, they don't mention it. read more

Pinpoint Pest Control - Decaying rat matter left in attic. - Pest Control Near Me - Vista, California

Great service, very professional, and reasonably priced. We also did not have to wait long to get an appointment. Frank removed our underground wasp nests quickly and efficiently, and we are happy to feel safe working in our garden again! read more

I would give this company 10 stars if I could. I know this is a super busy time for pest control companies so I was thrilled they could send someone out to my home within 4 days of my call. Ants are GONE & I am happy. Great pricing and no contract. I am not set up on their yearly plan. Thank you! read more

I was totally disappointed in this company's professionalism! I set up my appointment and verified the day before that I would not only be receiving an inspection, but they would begin service the next day. Almost on time, somebody came up in a Pinpoint truck and I welcomed him into my home. He looked under the sink very briefly and stated, "Yes, you do have problems. But I have another call to get to, so, Have a niece day" And he headed for the door." I advised him that I was assured he would begin service and he stalled for a second, then said, "Well, you've got to get everything out from under the sine and sanitize it. Then, I will come back". It was very obvious that he did not intend to do anything that day. I called Pinpoint and explained what happened, and the person stated that he needed to consult someone and would call me "right back" No call every came. I hired Orinl and they advised me that they would be here the next day and begin service. They were here today and applied chemicals and i already notice an improvement. Take my advice and steer clear of Pinpoint. They are unprofessional and have no concept of keeping their word and forget about helping you at all. I am only beginning to state my problem with the lax organization. If I have my way, I will shut them down. Half a star is the best I can do for them and even there, I am being generous! read more

I called Pinpoint from the East Coast as we have lingering bird mites and no one around us has known what to do. Brandon was beyond informative and caring. I wish I could hire you guys!! read more

We had a pretty bad swarm near our chimney. These bees were angry, brutal guys that would attack us anytime we would go outside. My husband thought we (me and kids) were being silly until he was attacked one day while doing yard work. Yep....we had a problem for sure. Called Pinpoint, great communication from the start. Brian came out the following day....not to just give a quote but he also fixed our problem that same day!! Clearly this family business knows their craft. We are so thankful. The $250 we paid was the best value ever! Thank you Brian and Pinpoint read more

Had a relatively new beehive forming under my eaves. Unfortunately, live removal was impossible due to the site of the colony. Brian came out the morning after I contacted them...assessed the situation...gave me a VERY reasonable quote...and went up to snuff out the bees. I watched the whole time b/c this was NOT an easy place to get to: 2nd story eave in the corner of a very steep roof with concrete shingles. Such a pleasure to recommend honest, knowledgeable people! read more

We had gophers and they were there in a flash. The price was really reasonable--I'm almost not used to that these days, and as a school we really appreciated it. What's more, we really like them. Everyone is super efficient and friendly! The Grauer School is a Pinpoint fan! Thank you! read more

I have had problems with ants since I moved to my new home in 2016 but I thought I could control them myself, I was so wrong! I had seen the work and pricing of the neighbors my condo shares walls with but they were very expensive so I looked on Yelp and selected Pinpoint, who responded very quickly. They sent me an online contract to sign for the one shot and after signing the agreement, Chris arrived the next morning and got to work. I have a cat so no spraying was done indoors but he put a powder in wall sockets so ants in the walls take it back to the nest. I have a cat and many times I've awakened to swarms of ants in his food! I followed him outside to front and back of condo and showed him where the ants nests were and he did a very thorough job spraying the whole area. Haven't seen any ants since but I'm not taking any chances, I will have Pinpoint back quarterly to keep them away! read more

I am a new and current customer. Jake is very personable and informative. He made an appointment quickly. I was panicked about ticks being in my backyard and on my dogs. They treated my yard and I got treatment for my dogs. And the ticks were literally gone. They did come back slightly, but they came immediately and took care of it with no charge. I am on a year program and it is totally worth it. Happy dogs read more

I know the joke is that all of San Diego is built on an anthill, but for me it's no joke. I've had major ant infestations off and on since I moved into my current house about 7 years ago. For years I used Ant Busters and was very happy with them, but the company was sold, and in order to give me the same warranty, the new company wanted to use a pesticide that would require me to vacate the house for a few hours. Uh, no thanks. I try to use integrative pest management solutions where possible, and I have four cats, so that wasn't going to happen. I don't remember now how I found Pinpoint (it may have been Yelp), and when I called, I had a long chat with the guy who answered the phone and who was extremely knowledgeable about ants and why they're such a problem. He said he'd never use a potent pesticide indoors and came up with a treatment that was acceptable to me. The tech came the next day, placed a few bait spots inside and sprayed outside. He also told me what the bait was and that I could buy it on Amazon. (This problem was WAY past the Terro bait station solution, which I'd been trying for a few weeks at that point.) The approach worked quickly, and I've been ant-free since (fingers crossed). I've been happy to recommend Pinpoint a few times since I used them, and I won't hesitate to call them again if I need them. read more

Brandon with Pinpoint Pest Control was EXTREMELY helpful! My wife called for help with a wasp nest, and he was able to tell her exactly what type it was, what she could do to fix the problem, and still found and scheduled someone on short notice just in case their help was further needed. He was highly knowledgeable, helpful, and personable. Definitely recommend and will be calling again when we need help in the future! read more

Based on this company's stellar ratings on Yelp, we called them to get rid of the gopher that made its hole in our yard. Michael came today to inspect the problem. He explored it and gave us surprising news. It was not made by a gopher, and there was no tunnel connected to it. Instead, it was made by a larger animal (maybe a possum) digging. My husband was relieved and expected to be charged, but Michael didn't even accept a tip. This is one amazingly honest company! read more

Found referrals to this company on Next Door. I have a silverfish problem, so I called. David gave me a great education on eradicating silverfish on my own. We then discussed regular pest control services. They are a family owned local business. The price was fair so I signed up. Their specialist, Michael, was here within an hour and did a fantastic job. I look forward to their excellent service for years to come. read more