Went on a Thursday at 3pm to get a quote for a project but was greeted with an empty chair. I rang…read morethe bell but still no one. I waited five minutes and decided to walk inside the halls. All the small offices were empty but with door open. It had computers open and I observed personal belongings on the desk so it was obvious it wasn't closed. I went back to the front lobby and waited and waited. It was approximately ten minutes. Finally, someone came out from the big machine room (glass walls). He sees me and goes inside an office. I wait additional five minutes and ring the bell again but no answer. I don't care if they can do a great job and produce good product. First impression is everything. Total fail. I will go somewhere else.

Staff here is so friendly and helpful. I call when I need any assistance and they answer and help…read moreme. They run a great production and are super busy which is great for them. If I ever need to check out my designs or come pickup my stuff, I'm always greeted with a friendly smile! Thank you everyone who makes my business run so smoothly! Will be using Unity from now on!

Great crew over here. Thomas was super attentive + detail oriented and the whole process was very…read moresmooth. Never had customer service like that before; it was refreshing working with a team that was intent on getting it right the first time. Highly recommend!

Great guys, talked to them on Monday, picked up my shirts on Wed!…read more Tom double and triple checked my order, verified print sizes and proofs before printing as well. Very reasonable prices even with small orders, even the in an extra shirt! Def recommend and for any printing will be coming back!!

I've been using MW5 Printing for screen printing and custom apparel for several years. Their…read moreservices extend beyond just printing; they also offer custom design creation, which allows businesses to create unique logos. Derek, at MW5 Printing is always on hand to help with design creation and other printing needs. He is known for his attention to detail and excellent customer service skills. MW5 Printing services are known for their quick turnaround times and doorstep delivery, making them an ideal choice for businesses that prioritize convenience and quality. Overall, MW5 Printing is a perfect solution for businesses that need high-quality custom printing solutions with excellent customer service.

Derek did some shirts for me, and let me tell you his service was fast and efficient, A1 service…read morefor sure. Can't wait to have more stuff done. Give him a holler.

I love coming her to get my jerseys printed. Always great service and they get things done in a…read moretimely matter every single time!

This is a small, local business with friendly, personalized service. Our school clubs has been…read moreordering from them for years. I am always pleased with their service. Sean will take care of you!

They did a terrific job on monogramming a denim apron a perfect match to the Levi stitch. The owner…read morefriendly and responsive, and I felt that she provided a great value. I will definitely use Lur again.

I spoke to Griselda and she was so kind, helpful, and professional. Willing to take the time to…read morehelp me, to understand my situation and to meet my deadline. My current embroidery place was out ill. Nevertheless, my current embroidery person decided to help, facilitating my orders during her current situation. I am blessed to have such amazing spirits supporting me. That being said, I would strongly recommend Griselda at Lur Embroidery to win your business. Exceptional customer service at its finest!!

We placed an order with Quality Patches that was never delivered by FedEx. Instead of helping…read moreresolve the issue, the company claimed FedEx attempted to contact the consignee (which did not happen) and then informed us that the shipment was sent for destruction under their policy. To be clear: The package was never delivered, there was no proof of contact, and yet the solution was to destroy the order and offer no replacement and no refund. Shipping issues happen. What matters is how a company responds. Quality Patches chose to hide behind internal policy rather than take responsibility or advocate for their customer. That alone speaks volumes about how they operate when problems arise. Buyer beware: if anything goes wrong with shipping, this company will not stand behind their product, and the customer absorbs the loss. We will not be using them again and strongly recommend looking elsewhere.

I absolutely love the patches we order from them. They are consistent, timely and provide a kick…read morebutt product. Our company has been exclusively using quality patches for the better part of two years. their patches can be heat sealed. we are able to make our company uniforms as well as customer merch. 10/10 would recommend

Very nice people and do great work. The t-shirts I had printed turned out great with a quick…read moreturnaround.

We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

I had an order of 70 shirts with a custom print designed by my students. MAD Prints did a fantastic…read morejob executing our vision. 10/10 service, will definitely go back!!

Great company and customer service. I needed a rush order and they were the only ones that could…read morefulfill my order in the time I needed. Very glad I found this company they did a terrific job and the quality of work was excellent. I will be using them again in the future for my business needs

Disgusting . Not the type to leave reviews but the racism shown in this store was beyond me lol…read more Was followed immediately entering the store , my every move was watched : , didn't find the shorts I was looking for but still bought a T-shirt . . Upon purchase was given attitude and my card was tossed across the counter . Don't come here unless you're Asian or white are the rules I assume. Lol

Every year when I prepare to celebrate my Nieghborhood 75street day Annual Blocc party (To keep…read morepeace in my neighborhood) On July 5, 2024, I come here to get my green bandanas (representing players and peace) they are always in stocc. They have all thats needed from bandanas, t hsirts, hats, pants, socks, and other items needed. You are guaranteed to get whats needed when you visti here. Great CUSTOMER SERVICE ALSO GOD BLESS THE ENTIRE STAFF RICKY B PS GO COWBOYS GO LAKERS GO YANKESS