Horrible horrible pizza and customer service experience. I went to pick up my order and there was only one worker in the store. The music was loud and quite explicit since I was with my young kid. The worker didn't bother to greet or even acknowledge that I was there. I had to say *hello* in sarcastic tone so he could lift up his head from his phone. Pizza was a disgrace and customer service was worse than that. Also there is a hidden service fee at this location. It doesn't show on your order when you place it online, rather have to pay in store. I was charged $2 extra which doesn't even make sense. Beware! read more

This is probably the worst service I've gotten from a Pizza Hut. I ordered about 8:10pm, they told me it would take about 30-40min, it was 930pm and my order still hadn't arrived. I called 3 times and no one answered. Pizza magically arrived after those unanswered calls, at about 10pm,but the wings were missing and were delivered at 11pm!!!! UGH One pizza was burnt and the other not well cooked! Terrible service! read more

We ordered 60 personal pan pizza the day before. Our order is just in 1 box. Pizza tower. We spent almost $400 and no smile on their faces. You have to buy crushed and parmesan now. read more

Charges a 4.25 service fee on all orders, regardless of pickup or delivery. Use your money to support local businesses, not this particular franchise owner. read more

Pizza Hut - Service fee 4.25% - Pizza Near Me - Alhambra, California

Let me Start with man never again the worst pizza ever frozen is better . better yet even 7 11 is better listen go to your neighborhood pizza joint give them the support read more

i give it 4 stars for food consistency, but they don't get 5 stars because they charge a service fee and they do not pay the employees or give them extra benefits. why not be straight forward about the actual price, and instead hide it under a "service fee?" ...thats just disappointing. read more

Went to order a pizza online. They charge extra because we are in California. Screw them. If you don't want to do business in California, STOP DOING BUSINESS IN CALIFORNIA!~!!!! We know what this is about-you're not fooling anyone. read more

Purchased bbq wings and they were the worst I've ever tasted. Literally nothing but fat on them. Had to throw them away, which means I basically threw MY money away. Don't get me wrong the pizza was perfect but I was really looking forward to some great wings as well. read more

I've been going to this Pizza Hut for the longest and I never get disappointed every time I order from there. Their customer service is great because its quick and efficient. They also have a bunch of deals that you could choose from their website and app. When youre doing a pick up the workers there will keep it in a good spot so that the food would remain warm. I highly recommend this Pizza Hut! read more

Horrible pizza and horrible service. I ask d for pineapple and they only put about 6 of them also I ask d for red peppers and they said they didn't have any. Now I know why they have 2 stars. read more

Warning! This Pizza Hut does not honor online coupons or specials. Went to their website to order the $7.99 2 topping large. When you pick this restaurant it notifies you that this Pizza Hut does not honor online specials. So I'll go to one that does. read more

Oh how the mighty have fallen. Yes, when I was a kid, Pizza Hut was really good. Where I'm from, they had actual sit down restaurants, wait staff, good pizza, as a matter of fact, it was the best commercial pizza out there! Anyways, we were helping our friends move recently, and decided to get pizza for lunch. This particular Pizza Hut was the closest to us at the moment, so it was a simple decision. We ordered 4 pizzas, one topping each, regular hand tossed crust. Now, in this economy, you'll get some really good food deals. It's only a deal though, when quality isn't sacrificed right? Our pizzas were terrible. They tasted like they weren't cooked all the way through. All four were a doughy mess! It was borderline inedible. Keep in mind we ordered hand tossed, yet it was more like a deep dish pizza, except mushy. There was also little sauce, and barely any cheese. I've said it a million times, pizza is such a cheap food to make. It's cheap even if you use pretty high grade ingredients. Anyone can make an artisan pizza in their own home for much less than $10 a piece. Therefore, it shouldn't be a problem for Pizza Hut to make a decent pizza this day & age! read more

This is a really nasty place ... and when I say nasty I mean everything: the food, the service, the attitude .... everything We ordered pizza for delivery on Wednesday, and even though this location is about 5 minutes in driving, we received our pizza over one hour later! We called the store and a Hispanic lady answered the phone. When I told her that I ordered about an hour ago, she said well you ordered about 50 minutes ago and we usually deliver the pizzas in about 45 minutes from the order made. So it is late but not that LATE!!! Seriously .. Come on ... Does she mean it? I live around 3 miles from her store and they're nearly an hour late and she says it is not that late ... A very weird answer and service ... Don't bother yourself with them read more

This is my 3rd review ever written. I wish there was no stars but I have to rate it. Well anyways, my boyfriend wanted some Pizza Hut and we went.. We came as a walk in and there were 7 employees just sitting behind the counter..talking and chit chatting and the cashier was eating an apple while talking to us and taking our order! Like really who does that?? She kinda hid it but still. You don't do that to customers. I find that really disrespectful rude & unprofessional. And then we waited for 15 mins for our order and I ended up buying a soda separate, and then the cashier was talking to a team member and whispered he was a "dumbass" cuz he was doing something wrong.. like seriously again 2 times in a row that was so inappropriate. Never coming back here. The food was okay but not worth our money.. The pizza we ordered the 20.00 deal and the bread sticks were really hard and the pizza was a little greasy. We also got the hot wings and to me it wasn't fully cooked cuz I saw a little red in it.. So I will not be coming back here. read more

Wow. Just. Wow. I literally live like 4 apartment buildings away from this place so I usually order delivery but they always take no less than 45 min. So I decided to stop in instead. Worst. Idea. Ever. It's been almost an hour since I ordered... Annnd I know it's just pizza hut but thee most unprofessional employees I've witnessed. read more

I usually don't go to Pizza Hut but t-mobile had a deal so I decided to give it a go. Tried to place my order via my computer but the order wouldn't process so I had to re-order it on my phone. Got to the store but it turned out the staff gave my pizza away to someone else. had to sit in the store and wait for my pizza again.... seriously, what a waste of time. read more

Pasta was good. Service was slow. The employees mess around more than they actually work. It seems like this is how most pizza hut service is like. We waited for our pizza for 30 mins before pick up [because we ordered online]. and when we went there to pick up our pizzas, it took ANOTHER 30 mins, and when we got fed up with waiting, we went to the cashier and asked if our order is ready yet and she said "oh!" and went to the pizza heater thing-a-ma-bob where they store already made pizzas, and handed it to us.... If it was ready 30-40 mins ago, WHY DID YOU TELL US WE HAVE TO WAIT?!?!? read more

This place is so freakn dirty I just got wings and it had a freakn fly inside them. That's dirty And to top it off they id you when you use your debt card. What kind of crap is that yukk. I swear guy didn't even ask me for my name when I called to place my order. This is the worst place yuk This is the worst place ever read more

Pizza Hut - This is fukn nasty. Yukk - Pizza Near Me - Alhambra, California

I ordered online on October 6th, so yesterday night. The order was quick, easy and cheap due to the ongoing promotion Pizza Hut always hands out. So I put in an order for a large pizza with the maximum amount of toppings, some wings, breadsticks with marinara sauce and a 2 liter soda. I had to separately order ranch for the wings. When the order came, a young man named Jesse(? Not too sure) came to reliever everything. It was all there, and organized. He forgot a pen, so I just got one really quick and I left a small tip and he was on his way. I was feeling ill, so I just wanted to order some food to be delivered and ready to eat. When you order pizza it usually comes with pepper and cheese... It didn't come with it, I wonder if I had to order that separately and be charged for it as well with the ranch.. -.-' So I opened the pizza box, and you know what!? Everything was moved to the right, so I guess someone was being reckless with a pizza I paid for.. Like seriously?? I had a box of pizza, half of it with double amount of toppings and another half of only pizza bread. I enjoyed the soda the most. Pft, and that obligatory $3.25 charge for delivery. read more

Two words: Slow and inefficient. I ordered online at about 5:01 and it told me the estimated carry-out time was 5:16. I decided to head there at that time and probably arrived by 5:20. Upon entrance, I was asked to wait 5 minutes. I didn't get out of the store with my order until 5:45. On top of that, I had to remind them that I only got one of two breadstick orders. That added to the wait time. When I got home, I noticed a lack of marinara sauce that was supposed to be included. I know others and myself with continue to order from Pizza Huts, but clearly carry-out is a bad option. The online estimate could be more realistic as well and not give a wait time of only 15 minutes to prepare two medium pizzas. Never again for me. read more

Nothing like paying for cold pizza after a 2 hour wait. They did give me half off for the long wait. Still not worth it. Just reheated in the oven and it taste like it was made a week ago! #hangry read more

I received great customer service from Ezekiel tonight. Ordered med deep-dish and bread sticks, very good.

I love their hand toss pepperoni and pineapple my fav!!! their service seems to be really quick now.. so quick that i wonder if they had already made it and just gave it to me or it's someone else's order. like this one time i got my pizza and it looked like he had dropped it because it was all fucked up.. I didn't wanna brother calling back because what are they gonna do? nothing probably.. another time I ordered their chicken wings and it looked all shrink up and dried.. overall the pizza is good but service is soooo bad.. but it's way better than Dominos... read more

People are rude here 0 stars if possible... Was gonna order here but not anymore Just absolutely horrible people... Was in the parking lot and some guy scaring me and stuff telling u to get out... The rudeness is too real... read more

After seeing 2 stars average rating, I was honestly scared to order from here. Am I going to get food poisoning? Pizza covered in dog hair? Hmm nope... just a bunch of people complaining about bad service ...? But it's takeout pizza.... don't understand. Anyway I wanted some pizza. I ordered online approx 10pm. Pizza was ready for pickup in less than 15 minutes. I went into the store. The woman seemed friendly enough. I paid, picked up the pizza, and left. The pizza then went into my stomach. At some point I probably pooped it out. All went according to plan! And I had lunch for the next 2 days..! Is Pizza Hut worth 5 stars? Prob not. But it's also prob not worth the 2 star average it has. read more

Make sure when guys order for delivery double check your pizza they messed up my order and on top of that i have to wait for an hr to deliver. They gave me the wrong pizza and they didn't want to replace my order. Don't ever order from them they wont even admit that they made a mistake.the manager doesn't even know how to assist the situation. You guys need to train your employee how to handle the situation in the future! read more

20 minutes after placing my pizza order on a credit card I hadn't used in a long time I got a text message with a Phishing scam. So, someone at this restaurant is trying to scam personal information from the customers. Keep your eye on your personal information and DO NOT CLICK ON A LINK SAYING "//o-chase.com Please verify account activity." read more

Ezekiel and Ethan or awesome today this is the second time I leave a review good job guys

I would NOT give a star if I could. Waited literally 20 minutes for a single plate pasta when there was literally NO ONE ELSE waiting for their food. What got me even pissed is the fact that my food was already ready to go but the manager named Matthew was too busy chatting with his friend that he completely ignored the fact that I was still waiting for my food out in the cold. So much for being a manager. Worst customer service yet. I DO NOT suggest ANYONE to come here for Pizza Hut. read more

I ordered a pizza and fries and for the price I paid I could've just made it all myself if I wanted it to look that crappy. I ordered WAFFLE fries and instead I received regular fries. I ordered spinach on my pizza and they literally just tossed it on top of the pizza after it came out of the oven. Horrible. Just horrible. read more

Pizza Hut - Pizza Hut employees need re-training on how to make pizzas. - Pizza Near Me - Alhambra, California

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Order online pick up in store two people in front of me no staff there only one inside the kitchen, all customers are waiting 10mins at front desk for someone come out no response! Bad service! read more

Worst Pizza Hut been to. Their food sucks, and they try to even take the parking of Popeyes because no one goes to it. Really sad.

I have ordered delivery from here and although it was better than what I thought, it wasn't the best. I got a personal pan pepperoni pizza and some wings. I am pretty picky about my wings so I wasn't impressed with these. The pizza was mediocre. What this place has going for it is that it is cheap. read more

I was craving pizza on the way home. I saw a $7.99 deal for a large 2-topping pizza on their website. When I got there the lady at the front told me that it was an online order only. I don't blame her, but its crazy how Pizza Hut would not offer the same offer in-store.... I spent a good 10 minutes on my phone creating an account and all that.... I was extremely upset because I just wanted to grab something quick and go home. They did not even offer any in-store pizza deals which was absurd to me. This was my first time going back to Pizza Hut. I normally order with Dominoes, which is down the street. Should have gotten Dominoes instead honestly.... they make things quick and simple.The parking is free, but can be a bit tricky since they share a parking lot with Popeyes. The pizza was amazing. I just hated how I had to take that extra effort to make an online order with Pizza Hut when it could have been a lot more simple at Dominoes. read more

My childhood pizza go-to place. I would definitely choose Pizza Hut over any other fast food pizza chain. Probably one of the better Pizza Hut places out there. They always follow instructions when I request for anything online. The staff is very attentive and nice. I've had numerous issues with other Pizza Hut location, but haven't encountered any at this location. read more

No wonder this place has 2 stars. Ordered my pizza online, put in a medium pizza, breadsticks and a cookie and they came without the pizza and 2 sets of breadsticks and told me it was my fault.. I've never had this problem with LITTLE CAESARS! read more

Delivery time stated between 45 to 60 minutes, but the pizza was delivered within 25 minutes. This was a bit of an inconvenience as I was balls deep in my girlfriend at the time. read more

I had the worst deliver experience. I waited long time for my orders，food was cold. And the deliverer was rude, he left food impatiently. I don't know how to describe his terrible service. Btw, he drives black Jeep. Never see again read more

the cheese crust pizza is my and boyfriend 's favourate.i still remember in the show Seinfield Jerry misunderstood his girl friend cheated with his cousin.when Jerry wants to cheer his girl up.He always say:do you want some pizza?LOL in my country i never figure out why people like eating pizza just some stuff on the bread.but my opinion totally be changed since i eat the cheese crust pizza.i tried the Mr. Pizza as well but Pizza Hut 's cheese crust is the best of the best.i really like it.now i am on my way to pick up my cheese crust.do you want some pizza?lol read more

My roommate and I have ordered delivery multiple times from this Pizza Hut, and in our experience, a majority of our orders consistently arrive incorrectly to our door. To begin, we usually order pizza. We enjoy the meal deal in which we get two medium pizza with as many ingredients as we want. In the time that we have ordered more than three ingredients on a pizza, (or ordered special specifications i.e sauce drizzle, side orders like breadsticks), more often than not, something is either 1) missing or 2) is a complete mistake. Be warned in ordering delivery pizza here, and if you do, use particular caution to be clear about what you want, and double check the order before the delivery-person leaves! read more