Couldn't park anywhere and the sales guy kept stating As Is to my questions. So I didn't get…read moreanswers to the questions.

Super happy to find honest car salesmen who actually cared about us from start to finish. They…read morehelped me initially check out several cars, then narrowed down to two that I test drove. They gave us the "carfax" (a different car report company that gives you the same amount of juicy details), negotiated for replacing a mirror in the car I ended up picking, stayed late to assist us in our decision, and followed up with us. On top of that, they honored the verbal trade-in value for my previous car. This location does not have the classic car collection of Gulf to Bay- definitely more modern cars, some luxury, some muscle, some SUVs. But it was within my price range, after the trade in. The two cars I narrowed down to were both sellihg at their Kelley Blue Book value- what a wonderful surprise! They did not talk down to me as a woman, kept me in the loop, and were straight talkers. Do come here if you're looking for something nice and affordable. I love my new car, it's been a month with it. Thanks to John Anderson and manager Terry.

I would like to share a recent experience that I had at Walker Ford…read more I have purchased three vehicles from Walker in the past, dating all the way back to the early 2000s, and I was anticipating another good experience when I went to the dealership a few weeks ago. My husband and I are ( were) in the market for a 2025 F150. We wanted to take advantage of the 0% interest for 60 months incentive. We stopped into the dealership on March 14th. Jake met us as we arrived. We spent about an hour looking at the inventory and narrowing down the trucks that were of interest to us. ( XLT, 2WD, 4 door crew cab). Jake handed us a piece of paper when we left with the trucks VIN number and price. During the next 2 weeks, we visited other dealerships and I was in communication with Jake asking various questions about the truck at Walker. We decided to purchase the truck at Walker. I called Jake and asked him to send me the proposal so I could give him a deposit. He said that we could do the bulk of the paperwork electronically, which we were happy about. When I received the proposal, the price of the vehicle was inflated almost $14,000. I called him immediately. He told me that the Internet price was only available if we paid cash! At no time, EVER, in my talking with him, my texting with him or looking at the trucks in person did he tell me that the Internet price was only available if we paid cash. In fact, he knew that we were looking at the 2025's to take advantage of the 0% interest. When I questioned him about this in detail, he said it was on the website. I looked over the website, and unless it's buried in some tiny fine detail, It's not obvious that paying cash is the only way to get an Internet price. We were extremely surprised and obviously disappointed. Does it really matter to a dealership if I pay cash or if I finance the vehicle? Either I'm paying you for the car or the bank is. How I pay for it, should be irrelevant. The worst part about the whole experience was a statement that Jake made at the end of our phone conversation. Jake said..."When you go to another dealership and they screw you over worse, you can give me a call". Since the early 2000s, anytime I've purchased a vehicle with Walker Ford, it has been a good experience This time, not so much

So far, not good. Have been awaiting a return call from the service department for months. Moved…read morehere from Texas and my dealership in Texas sent an email to the service manager requesting them to service my vehicle and to contact me....that was July 2025. I've contacted them several times and still can't get a call back. Not a good look for the service department!

Ferman Ford was refreshingly straightforward from the start. They were clear and honest about the…read moreGVWR limits and all the vehicle specs without dancing around anything or trying to confuse the conversation. No pressure. No sales tricks. No sudden tone shifts when questions got specific. The 2025 Bronco Outer Banks is exactly what it claims to be. Comfortable, confident, and still unmistakably a Bronco. But what really stood out was how easy the entire process felt. I never felt rushed, talked down to, or nudged toward something that did not make sense. It felt like an actual conversation instead of a performance. This was my first time buying a brand new vehicle, and somehow it managed to be smooth, transparent, and genuinely stress free. If this is how car buying is supposed to work, more dealerships need to take notes.

BEWARE - Ferman Ford Mobile Unit Forced Recall on My F-350, Destroyed Emissions System -- Ford…read moreDenied Reimbursement & Ferman Refuses to Refund My $3,163.20 I scheduled a simple oil change ("The Works" ) for my 2020 Ford F-350 on April 29, 2026. Ferman Ford of Countryside sent their mobile service unit (tech Allan Petrella). They performed the factory recall programming even though I did not approve it. The same day (April 29) -- right after the forced reprogramming -- the check-engine light came on for the first time ever. My truck had zero emissions/DEF issues and was running perfectly before they touched it. I had to bring it back multiple times (May 1st- 9th). Their own repair orders admit the light came on immediately after the recall. They replaced NOx sensors, performed TSBs, then replaced the reductant injector, SCR particulate filter, sensors, gaskets, etc. Ford corporate denied the recall reimbursement (I have not yet received the letter explaining why). Yet Ferman Ford refuses to fully refund me. They applied only partial "goodwill" and made me pay $3,163.20 out of pocket ($616.73 + $546.47 + $2,000) just to get my truck back. This was either gross incompetence with the emissions recall programming or a way to stick customers with expensive diesel repairs after their mobile unit forces the work. If you own a Ford Super Duty diesel, do NOT let Ferman Ford (Countryside) -- especially their mobile unit -- perform any recall or emissions work without written approval and before/after scans. Record the service visit, if possible, I did and it shows the tech did not perform the recall appropriately as he was NEW to the company and ford. He even admitted he didn't know how many quarts of oil a diesel took which is why he had to wait for the other tech but still decided to do a recall! Ferman Ford of Countryside: You forced the recall via mobile unit claiming it was for safety, emissions are not safety you broke the emissions system the same day -- I should not have had to pay for this mistake you should refund the full $3,163.20 you made me pay for it. An reevaluate who you have for mangers and technicians. Will should have never authorized me to pay 516.74 for a second recall reprogramming or 616.73 in parts I didn't need! Camron should NOT be a manger over mobile unit and has failed to do his job when the initial call came in and continues to fail at his job after wards, he should not be in management! I will say Nick did try to submit this in to ford corporate and agreed I should not have to pay for it but hasn't refunded it either not even partially. I did however get a call from them stating I am stuck with what happened and they are waiting to see what nick wants to do. How is this even a struggle especially when I was a biweekly client since I'm over the road so much. I know me not taking my truck there they could care less over which is sad for them the unethical practices they choose to allow. But I do hope this at least helps someone else not have their vehicles destroyed and get stuck with paying for it. The funniest part the whole time this was going on they kept trying to get me to trade my truck in don't do it!

Shannon, my service advisor, renewed my faith in Demmitt Chevrolet. She quickly took ownership of…read moremy expensive lost key misfortune. After several "pass the buck" phone calls I reached Shannon. She had the experience to correct an unreported key replacement service contract. Thanks, Shannon, for quickly getting my Silverado back on the road with a replacement keyless remote covered at no charge under the Demmitt Auto Shield Program.

I had new tires installed several months ago. I have a 2018 ss camaro with different size tires and…read morerims between front and back. I had just noticed while washing my rims something seemed off about the right front rim as if it was too wide for the front. So I immediately measured the rim width. As it turns out on the right side (passenger side) they had installed the smaller front tire on the rear wider rim and installed it on the front right, and installed the wider back tire on the narrower front rim and installed it on the rear right. So, basically they put the wrong size tires on the wrong rims, but in the correct position for tire size between front and back. The front rim has inner damage from rubbing on something from being too wide, looks like it was slighly rubbing on the bracket for the strut. I will be contacting them on Monday for new tires and to fix any damage caused. On top of all this a few days after I had them originally replace the tires I heard a rattling metallic sound sporadically coming from one of the front wheels, it ended up being a piece of metal they had somehow left in the wheel when putting on the new tire. Then about a month after that I had finally noticed one of the valve stem covers was replaced with a big ugly random one. My car has specific ones that came with it and always has. I had noticed it finally when I went to fill the tires with air. So overall not impressed and am hoping they can correct this on Monday. Not feeling very confident in using them ever again after this, there was just one mistake after another, all on doing a simple job of replacing tires that I paid nearly $2000 for

service rep, Wonderson Huynh was exceptionAl , walked me through the service and the issues with…read moremy car. Was very understanding of my situation needing wheels that day, so provided me with a rental until my vehicle was ready. I will definitely be back for more service and will be asking for him again!

We had an excellent experience with Duke Wyler at Toyota of Clearwater. From start to finish, Duke…read morewas professional, knowledgeable, and genuinely easy to work with. He made the entire process smooth and stress-free, answered every question honestly, and never made us feel pressured. He helped us get an amazing Tacoma, and we couldn't be happier with the truck or the deal. Duke clearly cares about his customers and takes pride in what he does. If you're looking for someone who actually listens, communicates well, and delivers, ask for Duke Wyler. Highly recommend!

Bought a used Nissan Murano from Nissan of Clearwater a while ago and at the time only one of the…read moretwo key fobs was available. After some period of time, and a few visits attempting to acquire the 2nd promised fob, I was contacted by Manager Khalid Anas who had become aware of the issue. He conferred with my original saleman GR Goodwin (he's the BEST!) and told me that he would send a key specialist to my home saving me a trip to the dealearship. A few days later the specialist came to visit and PROBLEM SOLVED. A big shoutout to Nissan of Clearwater, Sales Manager Khalid Anas, and Sales Associate GR Goodwin. Looking forward to doing further business with this group!

our experience has been a great one with one employee in particular... his name is Cody from the…read moreService Dept. He has been a tremendous help in getting some of the kinks worked out from the vehicle we purchased. He is kind, respectful and knowledgeable. if he tells you he will call you back, you can count on it that he will. he is still working on one last detail for us and we've no doubt that he will follow through. Your dealership is blessed to have such an employee as you have in Cody!

I've bought a few vehicles from this location. And I'm 1 for 3. 2 Chevy blazers. Generally bad…read morevehicles. Not reliable. Always have some type of issues. The problem is that they seemed to have masked some issues to make a sale. I do sales myself, and am very transparent with my customers. So didn't appreciate paying 2k for a vehicle that needed 2.5k in repairs. Albeit, this was 12 years ago. But I've gone back in recent years and tested out some decent cars, and some questionable cars. But I did buy a Cherokee from there and it was a wonderful suv. So you really just need the proper knowledge on what you're buying. And being able to asses or take it to get it assessed for any issues it might have. They seem to be good about letting you take the vehicle to be inspected. So do that if you aren't feeling sure. But it's generally a good idea to have a vehicle inspected before you buy it, especially if you're not familiar with it. I know that's mostly a thing for private sales. But if smaller dealerships will allow you to do it, take advantage.

Shitty place asshole people working there. The ad was way off for the vehicle listed mileage was…read moreoff a/c didn't work as as say it did. This place is a scam

I want to say thank you to Chris, he worked extra hard and got me into a 2024 thank you so much…read more Now I'm driving to 2024.

30k car was not cleaned inside or outside. Sales told me this is the way they do things. So I said…read moreI was unhappy and left as this is the way I do things

They are honest and go out of their way to accommodate their customers. This was my experience…read more My car was under warranty and they took it to the dealer while providing me a loner car. The Mini Cooper / BMW dealer OF Clearwater, came back with a $5000 quote on a car with under $35000 miles on it. I took it directly to my mechanic that builds and races jet cars. He couldn't believe it. Hence, Carmax was honest. Mini dealer? Completely dishonest. Carmax is a good company that I trust. This is the second car I've purchased from them. Watch out for Clearwater BMW/ Mini Cooper of Clearwater dealership.

I have bought three cars from carmax. 2 in Chicago and one in Clearwater. Each time the sales…read moreperson worked with me to get me in a car I liked and one that best for me. I like that it's not an all day event, mine has been a 2 hour event each time. There's no games, going to the manager and coming back with bs answers. I'm not saying they can help every one, but they try. I have seen friends go in there after being turned away from dealerships, and they walk out with a car. The workers I have worked with have been non-judgemental of the situation I have put my self in, in terms of credit. I will always buy used cars now because I hate paying for the big drop in value as soon as you drive of the lot. And I will always buy from carmax.

I have been buying cars from them since 1998. Referred people to them. Swore by them. Now, I'm…read moreswearing AT them. I had been losing oil in my car. Took it in back in April for a burn test, and passed. It's now August, I've lost 5 quarts of oil, bring it in for a regularly scheduled oil change and lo and behold! A cracked oil pan. Cracked RIGHT AT THE PLUG!!! Somehow, this is my fault and I have to pay for it?!? Drivetrain warranty that should have fixed it won't because it is a used car and the awesome 10 year/100k mile warranty is only if you buy the car new, and because the Drivetrain warranty will not cover the part, the Extended Warranty from Zurich (that they sold me for several thousand dollars when I bought the car ) will not cover it because it is supposed to be covered by the Drivetrain warranty. But, in an effort to be reasonable, management said if we bought the part (for $267), they will install it for free. So they can mess it up again!?! And then they give me 2 vouchers a year worth $70 each for Use towards synthetic oil changes, yet still insist I come in every 3mo/3000 miles? What's up with that?

We bought our Hyundai Santa Cruz in New Port Richey. Had our services done according to maintenance…read moreschedule. We only have 6k miles in 2 years. They would not do a full service bcuz of that even tho we have to in order to keep warranty legit. Started going to the one on countryside and wow what a difference! I get videos, texts of what they did and any problems. ALL the customer service care is above standard. Bryce was always in contact to make sure I was satisfied and he made sure I got a ride home and a ride back to pick up my truck! So much better at this dealership by far. Totally recommend them 100%!