Couldn't park anywhere and the sales guy kept stating As Is to my questions. So I didn't get…read moreanswers to the questions.

Super happy to find honest car salesmen who actually cared about us from start to finish. They…read morehelped me initially check out several cars, then narrowed down to two that I test drove. They gave us the "carfax" (a different car report company that gives you the same amount of juicy details), negotiated for replacing a mirror in the car I ended up picking, stayed late to assist us in our decision, and followed up with us. On top of that, they honored the verbal trade-in value for my previous car. This location does not have the classic car collection of Gulf to Bay- definitely more modern cars, some luxury, some muscle, some SUVs. But it was within my price range, after the trade in. The two cars I narrowed down to were both sellihg at their Kelley Blue Book value- what a wonderful surprise! They did not talk down to me as a woman, kept me in the loop, and were straight talkers. Do come here if you're looking for something nice and affordable. I love my new car, it's been a month with it. Thanks to John Anderson and manager Terry.

I would like to share a recent experience that I had at Walker Ford…read more I have purchased three vehicles from Walker in the past, dating all the way back to the early 2000s, and I was anticipating another good experience when I went to the dealership a few weeks ago. My husband and I are ( were) in the market for a 2025 F150. We wanted to take advantage of the 0% interest for 60 months incentive. We stopped into the dealership on March 14th. Jake met us as we arrived. We spent about an hour looking at the inventory and narrowing down the trucks that were of interest to us. ( XLT, 2WD, 4 door crew cab). Jake handed us a piece of paper when we left with the trucks VIN number and price. During the next 2 weeks, we visited other dealerships and I was in communication with Jake asking various questions about the truck at Walker. We decided to purchase the truck at Walker. I called Jake and asked him to send me the proposal so I could give him a deposit. He said that we could do the bulk of the paperwork electronically, which we were happy about. When I received the proposal, the price of the vehicle was inflated almost $14,000. I called him immediately. He told me that the Internet price was only available if we paid cash! At no time, EVER, in my talking with him, my texting with him or looking at the trucks in person did he tell me that the Internet price was only available if we paid cash. In fact, he knew that we were looking at the 2025's to take advantage of the 0% interest. When I questioned him about this in detail, he said it was on the website. I looked over the website, and unless it's buried in some tiny fine detail, It's not obvious that paying cash is the only way to get an Internet price. We were extremely surprised and obviously disappointed. Does it really matter to a dealership if I pay cash or if I finance the vehicle? Either I'm paying you for the car or the bank is. How I pay for it, should be irrelevant. The worst part about the whole experience was a statement that Jake made at the end of our phone conversation. Jake said..."When you go to another dealership and they screw you over worse, you can give me a call". Since the early 2000s, anytime I've purchased a vehicle with Walker Ford, it has been a good experience This time, not so much

So far, not good. Have been awaiting a return call from the service department for months. Moved…read morehere from Texas and my dealership in Texas sent an email to the service manager requesting them to service my vehicle and to contact me....that was July 2025. I've contacted them several times and still can't get a call back. Not a good look for the service department!

Will Pannier and his team were absolutely amazing at working me in for a drop in service visit on…read moremy daughter's C-Max. Not only were they able to squeeze me in on a very busy day, but they got all of the work completed over 3 hours earlier than they promised it. What a pleasant surprise!!! Will made everything so easy, especially for my first visit ever to Ferman Ford. It definitely will not be our last visit. Thanks for the great service!!! One thing to note, Waze brought me in a back way to their dealership that no longer exists. If your GPS, tries to route you through a bunch of neighborhoods, try another route. You should enter this store right off of US 19... very easy access that way.

Sent to have some body work done after an accident. Around 7K worth of damage. EIGHT WEEKS LATER…read moreand it's still being worked on. Went to pick it up one time while waiting for the incorrect part they ordered to be replaced...fuse box was hanging open, door panel not fully installed, and car was filthy (along w almost out of gas as they drove it back and forth to Mini dealer). A car can be built from cradle to grave in 24 hours, but they can't repair one in eight weeks. They installed the wrong side mirror, and then (even w provided parts list from Mini)...failed to have the parts on hand they needed after calling us to drop back off again to fix their mistake. If you have a Ford, you may be ok, but they are absolutely atrocious at Mini Cooper product (we were sent there by GEICO which was at fault / insureds insurance).

I took my car in for a simple oil change and seat removal for a ring that fell between the seat and…read morethe center console on July 2nd* I was quoted $199/HR and approximately 2 hours to complete. The service rep did not hear me say passenger side or I must have not communicated clearly the passenger side. The took out the wrong side (Driver) which I was willing to let go. The kept it another day and removed the correct seat this time. When I went to pay, I noticed a total of 8 hours of labor. Which is ridiculous as my service rep texted me "All done" 2 hours after the technician started working on it the 2nd day. Which obviously means he took ONLY 2 hours the first day. Therefore, a Total of 4 hours should be billed as I have proof of her text to me "All Don" just 2 hours after he started. I have tried to communicate that to the service rep which she directed me to her manager. He did not call me the whole next day and it seems he's blowing me off as I haven't received a call from him the following day or even today, which is July 6th*

Antonio was excellent. I brought my wife's car in for a failed windshield wiper pump. He called to…read moretell me that the power steering also needed to be replaced which brought the total to $3500, but without me having to ask, Antonio offered to call GM customer service. That brought the price down to $1500. Then, my wife reminded me that my she bought a car max warranty. Antonio took it all in stride, callled carmax and got approval. Now the repairs are only costing us $300. He also got us a rental while they were repairing it. Great electric Chevy blazer. His communication was excellent, and the service quick and thorough. I highly recommend this service tech!

Service Department is amazing. Seth Bronson and Chris Chapman have set a standard of excellence…read morethat is unmatched. My vehicle is always completed in a timely manner and a free Car wash is performed every time. The Lounge always has movies playing and the complimentary drink/snack is always appreciated.

Excellent sales team!! Internet Sales Dan and Sales Manager…read moreAaron made the process so easy. Friendly and easy to talk too, Dan met us at the door and walked us in and Introduced us to Aaron We had an appointment for 10 and we got right to it, showed us the SUV we had discussed, went for an easy test drive. We had visits with other area Dealerships in Clearwater and were not happy with the experience. What a difference at Clearwater Toyota!! We were interested in a Mazda CX5 they had on the lot. There was no pushing to buy " Right Now" Very relaxed and friendly sales team and they provided everything we needed to make a decision. We had no intention to buy that day, thought we'd keep looking but Dan and Aaron were so easy to work with and we loved the SUV we had come to look at. We have purchased many vehicles over the years but Clearwater Toyota stands out as the best experience we had. We agreed to terms after a short period and the vehicle was prepped, washed and ready by the time we finished the paperwork. We returned to the car and Dan programmed our phones and walked us through all the features and that was it!! What an extraordinary purchase process, other dealerships could learn from this team!! Many Thanks to Dan and Aaron for their kindness and knowledge!! Randy and Barbara McDonnell

I don't do many reviews, but I have to say that clearwater Nissan is incredible! I bought a vehicle…read morefrom them a couple months back. There was a coolant issue that I thought was going to be a nightmare. I can't express to you the customer service that I received!! it started with dwayne Evans, who is one of the nicest people I've ever had to deal with. He basically made sure my car was taken care of Gave me a car to use and then handed me off to joe the service manager who was absolutely amazing luckily for me it was just a small issue that was fixed immediately They took care of me and my vehicle I was going through a horrific time and they took care of me like I was part of their own family I've purchased a lot of cars in my time and dealt with a lot of people, but I have to say this was the most caring experience I've ever had. They couldn't have done more so a big shout out to Nissan clearwater who made my life so much more manageable ! going forward I will only deal with them and only purchase my cars from them. Thank you so much for everything you did I absolutely love you guys.!!!! xo

Bought a used Nissan Murano from Nissan of Clearwater a while ago and at the time only one of the…read moretwo key fobs was available. After some period of time, and a few visits attempting to acquire the 2nd promised fob, I was contacted by Manager Khalid Anas who had become aware of the issue. He conferred with my original saleman GR Goodwin (he's the BEST!) and told me that he would send a key specialist to my home saving me a trip to the dealearship. A few days later the specialist came to visit and PROBLEM SOLVED. A big shoutout to Nissan of Clearwater, Sales Manager Khalid Anas, and Sales Associate GR Goodwin. Looking forward to doing further business with this group!

I've bought a few vehicles from this location. And I'm 1 for 3. 2 Chevy blazers. Generally bad…read morevehicles. Not reliable. Always have some type of issues. The problem is that they seemed to have masked some issues to make a sale. I do sales myself, and am very transparent with my customers. So didn't appreciate paying 2k for a vehicle that needed 2.5k in repairs. Albeit, this was 12 years ago. But I've gone back in recent years and tested out some decent cars, and some questionable cars. But I did buy a Cherokee from there and it was a wonderful suv. So you really just need the proper knowledge on what you're buying. And being able to asses or take it to get it assessed for any issues it might have. They seem to be good about letting you take the vehicle to be inspected. So do that if you aren't feeling sure. But it's generally a good idea to have a vehicle inspected before you buy it, especially if you're not familiar with it. I know that's mostly a thing for private sales. But if smaller dealerships will allow you to do it, take advantage.

'Caveat Emptor'. Let the buyer beware…read more During the process of looking at the vehicle, I ask the mileage. Chris told me 94k. That was the trip odometer miles. I found out 2 days later It was actually 133k. During the negotiations I mentioned that the front tires were worn out. Chris offered 2 tires from a near by shop. He did not mention they were used tires. Honest mistakes? I don't think so. Way to go Bobby J's for propitiating the reputation of your tribe.

Just bought a car..but please read: Hertz car sales offer 2…read moretypes of sales: Cars that are Hertz certified and on the lot and Cars that are rent to own, still in the rental pool but are ready to be pulled. Both offer preset pricing, so no haggling. Fiirst, their web site sucks. It is slow, search parameters do not correctly reflect options on the cars. I found a 2013 Infinity JX35, 17k miles at a great price! but website did not indicate Navigation. I called around within HERTZ and NO one could tell me whether it did or did not. As I was coming in from out of town, I did not want to get there and find out the car did NOT have navigation. I ended up calling the Sarasota location (even though the pick up was at a Tampa location) and within an hour these guys got me the details. As a result, I flew in from Chicago and did the rent to own, and 3 days later, I am in the process of buying the car. While I was down there, I met John and all of the sales guys..I typically HATE car sales guys, but these guys were great! and knowledgeable about the cars and process. Here is the letter I wrote to the general manager: SUBJECT: John Coyle --an example of excellent customer service Jeries- I have been using Hertz Sales web site to search for my next car purchase over the last month. I have found that the site's search results do not accurately reflect the options/features that vehicle actually has. Earlier this week, I found a 2013 Infinity JX30 that is under the 'rent to buy' program. It indicated that the car was out of the Tampa sales office (I am located in Chicago). I have called customer service a couple of times and they apparently can only see what the customer sees...so they could NOT confirm whether the unit I am interested in had Navigation. So I called a Tampa sales office and talked to John Coyle. He said that the sales location he is at is not currently involved in the 'rent-to-buy' program, but he would be happy to help me get answers to my questions. He took my name, number and the car's unit and VIN numbers and said he would follow up. In less than an hour, John called me back and said he had talked to a department that confirmed that the original invoice for 'my' car indicates it had Navigation. Additionally, he went on to make sure I understood the warranty differences when buying a 'rent-to-buy' vs buying a Hertz certified vehicle. I feel that John went above and beyond, especially considering his office does not even offer the 'rent-to-buy' program..and hence, his office will not 'get the sale'. His knowledge of the program and the process is excellent and he made sure I understood everything. He got me answers that no one else seemed to be able to provide me. Bottom line, because of John, I am reserving the vehicle with all intentions to purchase it. Please feel free to contact me with any questions or clarifications. Thank You!

I want to say thank you to Chris, he worked extra hard and got me into a 2024 thank you so much…read more Now I'm driving to 2024.

They are honest and go out of their way to accommodate their customers. This was my experience…read more My car was under warranty and they took it to the dealer while providing me a loner car. The Mini Cooper / BMW dealer OF Clearwater, came back with a $5000 quote on a car with under $35000 miles on it. I took it directly to my mechanic that builds and races jet cars. He couldn't believe it. Hence, Carmax was honest. Mini dealer? Completely dishonest. Carmax is a good company that I trust. This is the second car I've purchased from them. Watch out for Clearwater BMW/ Mini Cooper of Clearwater dealership.

They gave me an awesome deal on my 2020 Elantra. I couldn't be more happy! The team members were…read moreextremely nice, and got me in and out of there in under 30 minutes!

I took my certified owned vehicle in for service and my experience went well. The representatives…read morecommunicated well and provided my video updates while my car was being repaired. My vehicle was ready for pickup at the original scheduled time and I was satisfied with the service.

I have purchased three new Hyundais from Fitzgerald over the years and fully expected my fourth…read morepurchase would also be from this dealership. After several days of phone calls and emails encouraging me to come in, the dealership prepared a written proposal for a new 2026 Hyundai Elantra SE with my 2012 Elantra Touring in trade. The agreed out-the-door price was $19,993.46, and my wife and I came to the dealership on July 4 fully intending to complete the purchase. After spending considerable time completing paperwork, the deal was stopped at the last minute because the illumination for my odometer display had become intermittent. The odometer itself still records mileage correctly (approximately 51,500 miles), but because the display was not illuminated at that moment, I was told the dealership could not verify the mileage electronically and therefore could not accept the trade. I was even told that, for all they knew, the car could actually have 150,000 miles. Since then, I have spoken with Hyundai technicians at other dealerships, as well as members of Fitzgerald's own service department. All advised that vehicle mileage can generally be retrieved electronically using Hyundai's diagnostic equipment, depending on the vehicle, and Fitzgerald's service department even invited me to bring the car in for that purpose. What disappointed me wasn't simply that a problem arose. It was that after aggressively pursuing my business and preparing a complete purchase proposal, the dealership showed little interest in exploring a reasonable solution before canceling the transaction. I later purchased the same 2026 Elantra SE from Hyundai of New Port Richey for $19,499.80 out the door--nearly $500 less than Fitzgerald's proposal--and the odometer issue was not treated as an obstacle. I also wrote to Fitzgerald's General Manager describing my experience and asking whether the dealership wished to revisit the transaction. I received no response. Based on this experience, I can no longer recommend Fitzgerald Hyundai.